Global Travel News

Sofitel Legend Metropole Hanoi Named One of Asia’s 20 Best Hotels

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Sofitel Legend Metropole Hanoi Named One of Asia's 20 Best Hotels - TRAVELNEWSHUBSofitel Legend Metropole Hanoi, the 123-year-old luxury hotel in Vietnam’s capital, was named one of Asia’s 20 best city hotels in Travel + Leisure magazine’s annual “World’s Best Awards”.

The prestigious recognition – one of the most coveted in the global hospitality industry – puts Metropole Hanoi in rarefied company, as one of only two hotels in Vietnam to make the list. More than 186,000 T+L readers cast votes in the 2024 survey for their favorite hotels, resorts, cities, cruise lines and more.

“This award from Travel + Leisure is particularly meaningful this year as we continue to celebrate the opening of a new chapter in our hotel’s storied history with the successful relaunch of our Heritage Wing following an extensive and inspired refurbishment,” Sofitel Legend Metropole Hanoi General Manager George Koumendakos said.

Earlier this year, the influential U.S.-based travel magazine Travel + Leisure also named Metropole Hanoi one of the “World’s 500 Best Hotels” and Forbes Travel Guide awarded the hotel a Five-Star rating, its top level of recognition, for a fifth consecutive year. also named Metropole Hanoi one of Vietnam’s top city hotels in 2024.

The Metropole Heritage Wing, with 103 guest rooms and suites, was meticulously restored and renovated under a 21-month construction project before reopening to guests in December. The new interiors maintain their traditional aesthetic and feel, and incorporate select original fixtures, while also introducing a considerable measure of bespoke comfort, advanced technology and vibrant color.

The comprehensive reconstruction work was centered on the original wing of the hotel, which was established in 1901 and has played host over the decades to numerous heads of state and royalty, along with world-renowned actors, writers, musicians and others.

The iconic luxury hotel also launched a new dining series earlier this year that brings together Metropole’s award-winning culinary team with some of the best chefs from around the world. The quarterly ‘Rendez-vous’ series, hosted in the hotel’s modern French fine-dining restaurant Le Beaulieu, spotlights Michelin-star guest chefs working in tandem with Le Beaulieu’s Chef de Cuisine Charles Degrendele to produce one-of-a-kind gastronomic experiences.

A prominent fixture in the heart of Hanoi since 1901, the Hotel Metropole Hanoi has a long tradition as a luxury venue for prestigious events and a popular rendezvous for business and leisure travelers such as playwrights, ambassadors and heads of state. The recipient of numerous international awards for its fine service, this legendary landmark has contributed to the richness of local heritage.

The hotel includes 358 rooms that are divided into two wings – the historical Heritage Wing and the neo-classical Opera Wing. There are three legendary suites that are named after famous residents and visitors to the hotel (Graham Greene, Charlie Chaplin, Somerset Maugham).

The Metropole restaurants and bars are all famous dining venues, each offering a different exotic experience: Le Beaulieu has the best French fare in this corner of the world; Spice Garden offers elevated Vietnamese cuisine with a contemporary twist; angelina is Hanoi’s bespoke bar-lounge-restaurant; La Terrasse brings Parisian-style to the sidewalks of Hanoi; Le Club Bar treats guests to its famous afternoon high tea and cool jazz performances; and, finally, Bamboo Bar brings poolside lounging to the next level.

A pioneer of French luxury hospitality since 1964, Sofitel today embodies heartfelt and committed luxury, with a French zest. Alongside its 120 elegant and unique properties, the brand inaugurated in 2009 a collection of emblematic hotels under the Sofitel Legend banner: unrivalled luxury addresses with a legendary heritage and highly personalised service. Each stay is timeless, offering sumptuous surroundings, renowned restaurants and modern comforts for an inspiring luxury experience. Noble, rare and soulful, Sofitel Legend hotels captivate with their architectural beauty, breathtaking views and mesmerizing ambience.

Sofitel Legend now comprises 6 hotels, each more magnificent than the last, set within beautiful and culturally-rich destinations around the world: Sofitel Legend The Grand Amsterdam, Sofitel Legend Casco Viejo, Sofitel Legend Santa Clara Cartagena, Sofitel Legend Old Cataract Aswan, Sofitel Legend Metropole Hanoi and Sofitel Legend People’s Grand Hotel Xi’an.

Sofitel Legend is part of Accor, a world leading hospitality group counting over 5,500 properties throughout more than 110 countries, and a participating brand in ALL – Accor Live Limitless – a lifestyle loyalty program providing access to a wide variety of rewards, services and experiences.


First published at – Global Travel News

Global Collaboration: Ferrandi-Paris Students Champion Sustainability with the SDG Game

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Global Collaboration: Ferrandi-Paris Students Champion Sustainability with the SDG Game - TRAVELNEWSHUBIn an inspiring demonstration of global partnership and innovation, Dusit Thani College , Ferrandi-Paris, and Assumption University Thailand came together to deliver a groundbreaking sustainability workshop. Embracing the United Nations Sustainable Development Goal (UNSDG) 17: Partnerships for the Goals, this collaborative event empowered graduate students from Ferrandi-Paris to lead the charge in sustainable tourism while on a study trip in Thailand.

The workshop kicked off with The 2030 SDGs Game, a two hour experiential learning experience, where students work together to design the world they envision by investing time and resources in various projects. The game emphasizes the crucial balance between People, Planet, and Profit.

Through this interactive exercise, students experienced firsthand the potential of collective action to achieve both personal and global sustainability goals. Reflecting on the experience, Dr. Scott Smith remarked, “The 2030 SDGs Game yields different results every time. During this game, I witnessed how a group of like-minded individuals can collaboratively make a real difference and create the world they want to see in a short time. Their commitment to sustainability and creative solutions is truly inspiring.”

Following the game, the students delved into a case study authored by Dr. Smith and published in the prestigious Journal of Hospitality and Tourism Case Studies. The case study, titled Asian Oasis—Mythical Journeys in the Hill Tribe Villages of Northern Thailand, provided valuable insights into sustainable tourism practices in the region.

Throughout the workshop, students engaged in various activities, including lectures, group discussions, and hands-on projects. A notable highlight was their attendance at the 2024 Sustainability for Business Forum (SBF), organized by the Franco-Thai Chamber of Commerce along with other chambers of commerce. This forum featured a series of inspirational presentations and discussions designed to empower businesses with innovative strategies for economic, environmental, and social performance.

Student Presentations Showcase Practical Sustainability Initiatives

The week-long workshop culminated in student presentations where participants showcased their learning and innovative ideas. Mr. Tchaï Gohier-Malavasi and Mr. Auguste de Seyssel presented an analysis of the economic, environmental, and socio-cultural impacts of the electric scooter ride-share system for the Dusit Thani College community. Miss Lilou Juliat and Miss Agathe Dubus proposed a rooftop garden for their Paris campus, aimed at supplying fresh produce to Mr. Vincent Detelder and Mr. Antoine Matteodo’s sustainable project, The Ferran’Green, a plant-based restaurant on campus.

About Ferrandi-Paris
Founded in 1920 by the Paris Chamber of Commerce, Ferrandi Paris is renowned for its excellence in culinary and hospitality management education. The institution offers a diverse range of programs from vocational training to Master’s degrees, focusing on hands-on practice and professional immersion.

About Dusit Thani College
Established in 1993, Dusit Thani College is Thailand’s premier institution for hospitality and culinary arts education. The college offers a variety of undergraduate and postgraduate programs in hospitality management and culinary arts in collaboration with prestigious institutions such as Le Cordon Bleu and Ecole Hôtelière de Lausanne.

About Assumption University
Assumption University of Thailand is a private Catholic university known for its academic excellence and commitment to nurturing ethical leaders. Offering a wide range of undergraduate and postgraduate programs, the university emphasizes holistic education and global perspectives, preparing students to excel in their chosen fields. The AU Central Library embraces the United Nations Sustainable Development Goal (UNSDG) 17: Partnerships for the Goals, and is dedicated to fostering global collaborations for a sustainable future.


First published at – Global Travel News

Palace Hotel Tokyo Garners Coveted Three Keys in MICHELIN Guide

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Palace Hotel Tokyo Garners Coveted Three Keys in MICHELIN Guide - TRAVELNEWSHUB.comAs one of only six hotels in Japan to receive such distinguished recognition, the iconic hotel further solidifies its standing as one of the country’s most esteemed properties. Palace Hotel Tokyo, the luxury property that’s become one of Japan’s most loved hotels since its unveiling in 2012, has been awarded Three Keys by MICHELIN Guide in recognition of its achievements in meeting, and exceeding, the guide’s benchmarks for delivering the world’s most ‘extraordinary stay’ experiences.

As one of only three properties in Tokyo to receive MICHELIN Guide’s highest distinction, Palace Hotel Tokyo continues to elevate its enviable status as the only Japanese-brand hotel to receive such elite standing in addition to the Forbes Travel Guide Five-Star rating which it has held for nine consecutive years as well as the Five-Star rating achieved earlier this year by its evian SPA TOKYO (as one of only four in Japan).

“For decades, MICHELIN Star ratings have stood for exceptionalism, offering highly respected expertise and guidance to gourmands the world over on the most revered dining experiences to be had,” remarked Senior Managing Director and General Manager Masaru Watanabe. “To now receive recognition not only for our dining offerings, but also our hotel from one of the world’s most distinguished arbiters of excellence in hospitality is an incredible honor.”

Described by MICHELIN as “places that significantly add to your experience as a traveler,” each key-rated property has been meticulously – and anonymously – vetted and judged based on categories such as architecture and interior design, quality and consistency of service, personality and character, and contribution to the guest experience in a particular setting. Reflecting the “crème de la crème,” MICHELIN’s key-rated hotels are deemed to be of “remarkable quality,” with the Three-Key-worthy recognized for offering “one of the most outstanding experiences in the world.”

“As an independent hotel that’s worked tirelessly to establish its place in the ever-competitive global luxury hotel industry, it’s especially meaningful to us – as a brand and as a team – to achieve such a prestigious distinction,” said Watanabe. “Our Michelin Three Keys will further strengthen our resolve to continuously elevate the level of hospitality that Palace Hotel Tokyo offers as we welcome travelers in search of the best of the best.”

Described as being, “as close as you can get to actually staying on the verdant grounds of the Imperial Palace,” from MICHELIN Guide’s Point of View, “a stay at the Palace Hotel is likely to set a standard that you’ll find other luxury hotels unable to match.”

About Palace Hotel Tokyo
As the anchor to a billion-dollar, mixed-use development which debuted in 2012 following a re-build entirely from the ground up, Palace Hotel Tokyo commands some of the city’s most exclusive real estate as well as incomparable views of the verdant Imperial Palace gardens and the surrounding skyline.

Located in the capital’s prestigious Marunouchi district, the property features 284 rooms & suites, an evian SPA, and 10 distinctive restaurants and bars – including an exquisite range of Japanese cuisines, fine dining Shanghainese & Cantonese at MICHELIN One-Star Amber Palace and contemporary French haute cuisine at MICHELIN One-Star Esterre in partnership with DUCASSE Paris.

As heir to a legacy going back more than half a century as one of Tokyo’s most iconic properties, the hotel remains firmly rooted in its commitment to offering Japanese hospitality at its finest. In addition to receiving a prestigious Three Keys from MICHELIN Guide, the multi-award-winning hotel has held Forbes Travel Guide’s coveted Five-Star status for nine consecutive years and achieved a Five-Star rating for its spa in 2024.

Drawing deeply from the country’s history, culture and art, Palace Hotel Tokyo continues to redefine luxury in Japan with sophistication and authenticity.


First published at – Global Travel News

Enjoy Major Savings in Dream Destinations Across Asia

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Bangkok, Thailand, July 15, 2024 / TRAVELINDEX / BWH Hotels Mid-Season Savvy Sale is back with generous discounts at stylish city hotels and stunning beach resorts in dream destinations across Asia.

With our 7-day sale, you can enjoy up to 30% off when you book a stay with BWH Hotels from Wednesday, July 17th to Tuesday, July 23rd, 2024. This enticing offer is available to Best Western Rewards® members who complete their stay before October 30th, 2024.

So, don’t miss out – book your next escape with BWH Hotels’ Mid-Season Savvy Sale! From Bangkok to Cebu, Phu Quoc to Phuket, and Nagoya to The Philippines, we can create your ultimate Asian adventure!

Terms & conditions:
• Receive up to 15% off the hotel’s Best Rate, and BWR members enjoy an additional 15% discount, for a total discount of up to 30%.
• Bookings must be made between July 17th and July 23rd, 2024 (GMT +07:00 hrs.).
• Stays must be taken between July 17th and October 30th, 2024.
• Limited room allocations and blackout dates may apply.
• This promotion cannot be combined with any other offers, packages, or discounts.
• Other terms & conditions may apply, per the property or BWR program.

About BWH Hotels
BWH Hotels is a leading, global hospitality enterprise comprised of three hotel companies, including WorldHotels, Best Western® Hotels & Resorts and SureStay® Hotels. The global enterprise boasts approximately 4,300 hotels in over 100 countries and territories worldwide*. With 18 brands across every chain scale segment, from economy to luxury, BWH Hotels suits the needs of developers and guests in every market.
*Numbers are approximate, may fluctuate, and include hotels currently in the development pipeline.


First published at – Global Travel News

Zentis Osaka Presents Immersive Experience with Zentis Art-in-Residence

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Zentis Osaka Presents Immersive Experience with Zentis Art-in-Residence - TRAVELNEWSHUB.comParis-based Japanese artist itu’, who has garnered international recognition for his eccentric style, has brought his vision to Zentis Osaka with a captivating installation that has the design-forward hotel featuring works specially created by the artist for this pop-up not only throughout its public spaces, but also as part of a bold transformation of one of its Corner Studios.

Dubbing it ‘crossover’, itu’ took inspiration for the exhibition from his own experiences at the upscale, lifestyle hotel. “Zentis is a place where diverse people gather – regardless of nationality, generation or culture – and where each person’s values ​​transcend borders and naturally intermingle,” observed the artist.

“Similarly, with this installation, I’m endeavoring to eliminate the boundary between art and people by blurring the lines between the traditional perception of art – which is merely for viewing and appreciating from a distance – and everyday items,” said itu’. “While the work being viewed and the viewer are separate entities, naturally, the relationship between them changes depending on how they interact and the factors surrounding an interaction.”

Embodying that ‘crossover’ sentiment, itu’s creations for Zentis Osaka’s debut ‘Art-in-Residence’ program not only encompass over a dozen canvases on display throughout the hotel, but his free-spirited artistry has also been applied to non-traditional mediums such as glassware as well as the furnishings, curtains, bedding and other everyday items found in the singular Corner Studio room that’s been temporarily re-imagined into ‘itu’s Art Studio’.

Those who book a stay in ‘itu’s Art Studio’ will not only have the opportunity to enjoy the immersive art experience throughout the hotel and in their one-of-a-kind accommodation, but will also be able to take their in-room slippers – specially painted by the artist, with no two pairs alike – home as keepsakes.

In the public spaces, the boundaries between art and the hotel are stretched further with two staff sporting custom-painted uniforms by itu’, including stylish footwear – echoing the artistic sneakers and array of impressive collaborations that first drew attention to him.

At UPSTAIRZ Bar, award-winning head bartender Norihiko Furuse has concocted an original cocktail that’s as layered in flavors and aromas as itu’s distinctive style. The vodka-based drink opens with a subtle scent of cedar and notes of sweet white peach before an earthy aroma of sandalwood rounds out the sophisticated cocktail experience.

Born in Japan’s Aichi prefecture, itu’ taught himself to paint and, in 2014, opened his own atelier in the Marais district of Paris – his playful style and vivid palette unbound by conventional canvases from the start. Over the past decade, he’s held shows in France and Singapore, hosted pop-up exhibitions, produced murals and collaborated with well-known brands.

“Since we first arrived on Osaka’s hotel scene four years ago, we set out to be a cultural hub for art, music and craftsmanship,” explained Kiyotaka Saito, Zentis Osaka’s new general manager. “Through collaborations with artists like itu’ and other cultural pursuits – such as our ‘Salon de Zentis’ series, which is a collaboration with acclaimed music producer Naoki Tachikawa celebrating legendary musicians – we’re offering our guests new encounters that, hopefully, broaden their ideas and experiences of Japan.”

Appointed general manager ahead of the property’s fourth anniversary, Saito brings a breadth of experience, including nearly three decades with Palace Hotel Group – the company behind the Zentis brand – spent working across various hotel departments. The early part of his career included a year spent in London immersed in the inner workings of world-renowned properties such as The Savoy, Claridge’s, The Connaught and The Berkeley as part of Palace Hotel Group’s cross-training program. New to Osaka, the Tokyoite looks forward to getting acquainted with his new home city as it prepares to welcome travelers from all over the world for Expo 2025.

‘Zentis Art-in-Residence: itu’s Crossover’ is on now through September 30, 2024. Bookable through October 31, 2024 (subject to availability), a stay in ‘itu’s Art Studio’ starts from JPY45,000 per night, inclusive of taxes and service charge.

Zentis Osaka is the debut property of Palace Hotel Group’s Zentis label, a brand with designs on raising the bar on select-service hospitality. Sixteen stories tall, the contemporary build features interiors by internationally renowned UK design firm Tara Bernerd & Partners and a pedigree that stems from the award-winning Palace Hotel Tokyo – the independent, homegrown brand that has redefined luxury Japanese hospitality.

Subtly edgy, wonderfully Japanese and naturally resplendent, the 212-room hotel pays homage to a city known for its industrious charm with an industrial chic look and laid-back feel. Osaka’s first addition to the bespoke collection of Design Hotels features local design touches, including shigaraki-yaki bedside tables crafted in the kilns of Shiga, shodo-inspired wallpaper installations and contemporary works by a local artist.

The dining concept at UPSTAIRZ – the hotel’s lounge, bar and restaurant – was conceived by a team with a Michelin-star track record and features a menu with Japanese and French influences.


First published at – Global Travel News

Blossom Delight Afternoon Tea at Tuxedo Espresso Bar

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Blossom Delight Afternoon Tea at Tuxedo Espresso Bar - TRAVELNEWSHUBTuxedo Espresso Bar at Carlton Hotel Bangkok Sukhumvit invites you to experience the serene joy of Japan with the new Blossom Delight Afternoon Tea set. Indulge in a culinary journey that captures the essence of Japanese delights.

The afternoon tea menu features ten exquisite items, including three savory selections and seven pastries. Highlights include the Japanese Matcha Roll Cake, Hanami Dango, Fuji Baileys Cheesecake, and the Momotarō Yuzu Delight.

Enjoy this exquisite afternoon tea set with friends or by yourself. The set for 2 persons is priced at THB 1,380++ per set, and the set for 1 person is THB 880++ per set. Enhance your experience with a glass of bubbly for an additional THB 200++ per glass. All afternoon tea sets include a pot of TWG tea or coffee of your choice.

For more details on the menu, please visit

Additionally, you can enjoy a selection of these pastries as the ‘Desserts of the Month’ on our à la carte menu:

  • Berry Custard Choux Cream: THB 240++
  • Fuji Baileys Cheesecake: THB 260++
  • Momotarō Yuzu Delight: THB 260++
  • Japanese Matcha Roll Cake: THB 300++

For more information or reservations, please contact us at 02 090 7888 or email


First published at – Global Travel News

Celebrate Mid-Autumn Festival with Handcrafted Treasures from Wah Lok

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Celebrate Mid-Autumn Festival with Handcrafted Treasures from Wah Lok - TRAVELNEWSHUB.comCelebrate Mid-Autumn Festival with a selection of handcrafted baked mooncakes from Wah Lok, a Michelin Guide Cantonese restaurant for three consecutive years.

Delight in our carefully curated selection of three signature flavors:

Classic Baked Mooncakes, available in two delightful options: Durian Paste with Single Egg Yolk and White Lotus Paste with Single Egg Yolk. Don’t miss our Mini Baked Custard Mooncake—a creamy, bite-sized favorite perfect for sharing and gifting.

Crafted with inspiration from the majestic beauty of China’s tranquil mountain vistas, the mooncake box transcends beyond mere utility. It offers a dual functionality as a sophisticated jewellery box. This versatility makes it an impeccable gift for corporate clients, esteemed associates, or cherished loved ones, conveying the well wishes of the Mid-Autumn Festival with a memorable token.

Selling Price:
Durian Paste and White Lotus Paste (170 grams)

  • Carlton Signature Box (4 pcs): THB 1,688 net/box
  • Carlton Signature Box (2 pcs): THB 988 net/box
  • Single piece: THB 288 net/piece

Mini Baked Custard Mooncake (60 grams)

  • Box of 6 pcs: THB 688 net/box

Order now and pick up from 8 August to 17 September 2024.

For more information or reservations, please contact us at 02 090 7888 or email


First published at – Global Travel News

Encouraging Employees to Invest in the Environment

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Encouraging Employees to Invest in the Environment - TRAVELNEWSHUBAs the carbon footprint of the hospitality and tourism industry continues to grow, increasing attention is being paid to how employees can help mitigate the industry’s environmental impact. In a timely study with far-reaching implications for the sustainability of hospitality and tourism, Dr Lisa Gao and Professor Mimi Li of the School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic University, working with co-authors, ask how leaders can foster employees’ pro-environmental behaviours. Their insightful theoretical analysis and empirical results provide invaluable guidance for senior managers in hospitality corporations. Above all, they show that optimising leadership might be more effective than compensation programmes in motivating employees to engage in green practices.
Compared with heavily polluting industries such as the petroleum and chemical industries, hospitality and tourism have traditionally received much less attention from environmental conservationists. “Nevertheless”, the researchers tell us, “recent studies have shown that the tourism and hospitality industry is also a major contributor to carbon emissions and that its rapid development is harming the natural environment”. With increasingly pressing concern about the industry’s environmental impact, scholars and practitioners have turned their attention to employees as agents in implementing corporate pro-environmental practices.
Drawing particular interest are employee pro-environmental behaviours (PEBs). Such behaviours encompass a range of eco-friendly activities undertaken by employees in the workplace, “such as learning and thinking about the environment, developing and applying ideas to reduce the company’s negative effects on the physical environment, developing green products and processes, and recycling as well as reusing”. How can such behaviours best be promoted and maintained?
“Leaders have a substantial impact on employees’ behaviour”. say the researchers. “Therefore, interest in the effects of leadership style, such as charismatic leadership, ethical leadership and environmentally specific transformational leadership, on employees’ PEBs is growing”. Nevertheless, there remain three major gaps in this research, which the authors set out to fill.
First, the influence of leadership on employees’ PEBs has received surprisingly little attention in hospitality and tourism, even though the industry’s dynamism and increasingly institutionalised nature make it an important playing field for transformational leaders and transactional leaders.
Second, the link between leadership style and employee PEBs is rarely considered in relation to work-related individual characteristics. “Although employee PEBs fall into the domain of extra-role behaviours”, note the researchers, “the decision to participate is still highly correlated with one’s work-related characteristics, such as career plans and strategies”.
Third, the limited research on the work-related mechanisms underlying this relationship has focused on cognitive factors, neglecting employees’ affective (emotional) responses. This is a significant omission. After all, the researchers tell us, “hospitality employees are required to perform not only intellectual and physical work but also intense emotional labor”.
To fill these gaps, the researchers posed the following question. “How do transformational and transactional leadership affect employees’ PEBs in the tourism and hospitality industry, and what roles do work regulatory focus and emotional exhaustion play in this process?” Moving away from previous studies’ focus on the roles of corporate social responsibility and green human resources management in fostering employees’ PEBs, the authors instead examined the influence of “transformational and transactional leadership, two effective leadership styles in the tourism and hospitality industry”.
They hypothesised that transformational leaders promote employees’ PEBs through their inspiring and personalised approach to leadership. “Subordinates are expected to be more proactive toward PEB”, the researchers explain, “which, though not part of their responsibilities, has a positive effect on the organization”. In contrast, transactional leaders do not motivate employees to engage in PEBs, because they “build relationships with employees exclusively to exchange short-term financial benefits”.
Drawing on regulatory focus theory and conservation of resources theory, the researchers further posited that work regulatory focus – which leads employees to work either to seek pleasure (promotion focus) or to avoid pain (prevention focus) – mediates the relationship between leadership style and employees’ PEBs. Transformational leaders induce a work promotion focus in employees, while transactional leadership induces a work prevention focus. “Promotion-focused employees with their optimism and resilience will not be afraid of potential objections and will insist on participating in PEBs that are positive for the organization in the long term,” say the researchers, “while prevention-focused employees will fear being involved in PEBs.”
Finally, Gao, Li and colleagues proposed another mediator of the influence of leadership style on employees’ PEBs: emotional exhaustion. “Transformational leaders can effectively compensate for the emotional depletion associated with intense emotional labor in the tourism and hospitality industry,” the researchers note. Reducing employees’ emotional exhaustion can foster their PEBs. In contrast, transactional leadership “makes employees feel deprived of their autonomy and resources”, say the researchers, “thus exacerbating emotional exhaustion”. This in turn discourages employees from engaging in PEBs.
To empirically test their hypotheses, the authors’ first step was to distribute a questionnaire to frontline employees and junior managers from 42 tourism and hospitality organizations in the Yangtze River Delta region of China. The questionnaire was designed to measure the managers’ leadership style (transactional or transformational) and their subordinates’ work regulatory focus (prevention or promotion), emotional exhaustion and PEBs.
The questionnaire responses were subjected to rigorous statistical testing, with two distinct strategies used to test the robustness of the findings. Almost all of the researchers’ hypotheses were supported. “Transformational leadership had a significant positive effect on employee PEBs”, report the authors, “and transactional leadership had a significant negative effect”. Also as predicted, work regulatory focus significantly mediated the relationship between both transformational and transactional leadership and employee PEBs. Emotional exhaustion significantly mediated the influence of transformational leadership on PEBs.
The authors also found that work regulatory focus and emotional exhaustion played a chain-mediating role. “A distinct personality system consisting of work regulatory focus and emotional exhaustion mediates the relationship between leadership style and employee PEB”, the researchers report. This was consistent with their hypothesis, based on cognitive–affective personality system (CAPS) theory, that leadership style induces in employees different combinations of work regulatory focus and level of emotional exhaustion. “These distinct personality systems later enable employees to make critical decisions regarding PEBs”.
These findings have critical theoretical and practical implications. “Our study’s thorough assessment of leader characteristics in the tourism and hospitality industry based on CAPS theory”, say the researchers, “suggests that the unique personality system that combines employees’ cognitive and affective responses to leadership styles is a key determinant of their participation in PEB”. Therefore, scholars should pay more attention to the cognitive–emotional dimension of various employee behavioural challenges in the tourism and hospitality industry.
The study also contributes to the literature by demonstrating the relationship between work regulatory focus/emotional exhaustion and employee PEBs. Interestingly, the finding that emotional exhaustion did not mediate the relationship between transactional leadership and PEB may reflect the high power distance between leaders and employees in Eastern cultures, thus shedding new light on a unique quality of the Eastern workplace.
Practically, the researchers’ findings offer guidance for the daily management practices of tourism and hospitality managers. To promote employees’ PEBs, managers should emphasise a vision of the future and support employees in achieving their goals. Organisations should focus on candidates with transformational leadership traits when recruiting managers. In addition, the researchers note, “hospitality corporations may consider offering relevant leadership workshops to improve leaders’ ability to deal with negative employee emotions and providing spaces and activities for employees to reduce workplace stress”.
Employees could play a critical role in reducing the carbon footprint of the hospitality and tourism industry and helping society to tackle the ever more severe problem of climate change. This timely study sheds light on the specific and nuanced mechanisms underlying the influence of hospitality and tourism leaders on their subordinates’ pro-environmental activities in China and beyond. Their research opens up new pathways for scholars and practitioners to make hospitality a greener and more sustainable industry of the future.
Zheng, Yuheng, Gao, Yixing (Lisa), Li, Mimi, and Dang, Ning (2023). Leadership Styles and Employee Pro-Environmental Behavior in the Tourism and Hospitality Industry: A Cognitive-Affective Personality System Perspective. International Journal of Hospitality Management, Vol. 113, 103509.


First published at – Global Travel News

Bangkok Marriott Hotel Sukhumvit Hosts Another Delightful Cheese and Wine Night

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Bangkok Marriott Hotel Sukhumvit Hosts Another Delightful Cheese and Wine Night - TRAVELNWSHUBFollowing the tremendous success of our previous event in June, Bangkok Marriott Hotel Sukhumvit is excited to announce another enchanting Cheese and Wine Night in collaboration with Les Frères Marchand. Join us on Friday 2nd August at our Lobby Lounge from 6:00 PM onwards for an evening of exquisite flavors and delightful company.

With 24 varieties of cheeses and an exceptional selection of wines, this event promises to be as memorable as ever. Les Frères Marchand brings generations of expertise, ensuring a truly unique experience.

In addition to the fantastic cheese and wine pairings, we’re thrilled to introduce an expanded food menu to complement your tasting journey. Take breaks between your cheese indulgences and savor a variety of delicious culinary offerings.

Don’t miss this chance to explore the world of fine cheeses and wines in a relaxed, friendly atmosphere. The Cheese and Wine Night is set to be an evening of indulgence and enjoyment, perfect for cheese lovers and wine enthusiasts alike.

Event Details:

  • Date: Friday 2nd August 2024
  • Time: From 6:00 PM onwards
  • Venue: Lobby Lounge, Bangkok Marriott Hotel Sukhumvit
  • Price: THB 1,500 net for cheese | THB 2,300 net for cheese and wine pairing

For reservations and more information, please contact 02 797 0000 or email:

Join us for a night to remember at Bangkok Marriott Hotel Sukhumvit, where every bite and sip tells a story of tradition and quality.


First published at – Global Travel News

UN Trade and Development Calls for Sustainable and Equitable Strategies

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Geneva, Switzerland, July 10, 2024 / TRAVELINDEX / UN Trade and Development calls for sustainable and equitable strategies to mitigate digital economy’s growing environmental impact
  • The Digital Economy Report 2024 analyses the growing environmental impact of the world’s expanding digital economy
  • Developing countries shoulder the environmental impact of the digital economy but receive relatively small benefits from key mineral digitalization
  • Increased demand for minerals and metals required for digitalization offers resource-rich developing countries a unique opportunity to diversify within the digital value chain and drive development for their citizens.

UN Trade and Development (UNCTAD) today launched The Digital Economy Report 2024, shedding light on the significant environmental impact of the global digital sector and the disproportionate burden developing countries bear. This detailed report highlights that while digitalization drives global economic growth and offers unique opportunities for developing countries, its environmental repercussions are becoming increasingly severe. Developing countries remain unevenly affected both economically and ecologically due to existing digital and development divides but they have the potential to leverage this digital shift to foster development.

Rebeca Grynspan, UNCTAD’s Secretary-General underlined the need for a balanced approach “We must harness the power of digitalization to advance inclusive and sustainable development, while mitigating its negative environmental impacts. This requires a shift towards a circular digital economy, characterized by responsible consumption and production, renewable energy use and comprehensive e-waste management. The digital economy’s growing environmental impact can be reversed”.

The report emphasizes the pressing need to address the environmental costs of rapid digital transformation. Key concerns include the depletion of finite raw materials for digital and low-carbon technologies, escalating water and energy consumption and the growing issue of digitalization-related waste. As digitalization progresses at an unprecedented rate, understanding its link to environmental sustainability becomes increasingly critical.

Developing nations bear the burden but do not reap the benefits. This can change.

Developing countries are pivotal in the global supply chain for transition minerals and metals, which are highly concentrated in a few regions. Africa’s vast mineral deposits, essential for the global shift to low-carbon and digital technologies, include cobalt, copper, and lithium, crucial for a sustainable energy future. The continent holds significant reserves: 55% of the world’s cobalt, 47.65% of manganese, 21.6% of natural graphite, 5.9% of copper, 5.6% of nickel and 1% of lithium.

According to the World Bank, demand for minerals required for digitalization like graphite, lithium, and cobalt could surge by 500% by 2050. The increased demand presents a development opportunity for resource-rich developing countries if they can add value to extracted minerals, utilize proceeds effectively and diversify within the value chain and other sectors.

Amid current global crises, limited fiscal space, slow growth and high debt, developing countries should maximize this opportunity by domestic processing and manufacturing. This would help them secure a larger share of the global digital economy, generate governments revenues, finance development, overcome commodity dependence, create jobs and raise living standards.

Rising global demand for clean energy commodities is already boosting driving foreign direct investment in Latin America, accounting for 23% of the region’s greenfield project value over the past two years.

The environmental impact of the digital economy; Soaring energy and water consumption, growing digital waste

The environmental footprint of the information and communications technology (ICT) sector is significant, encompassing the entire lifecycle of digital devices and infrastructure —from raw material extraction and processing to manufacturing, distribution, usage, and disposal. This process consumes vast amounts of transition minerals, energy, and water, significantly contributing to greenhouse gas emissions and pollution.

In 2020, the ICT sector’s CO2 equivalent emissions were estimated between 0.69 to 1.6 gigatons, accounting for 1.5-3.2% of global greenhouse gas emissions, a figure that is expected to rise with the growth of the digital economy.

The development of artificial intelligence and cryptocurrency mining are of particular concern. Bitcoin mining, for example, saw its global energy consumption increase approximately 34-fold between 2015 and 2023, reaching an estimated 121 TWh. Between 2018 and 2022, the electricity consumption of 13 major data centre operators more than doubled, highlighting the urgent need to address the energy and water footprints of these technologies.

E-commerce has surged, with online shoppers growing from fewer than 100 million in 2000 to 2.3 billion in 2021. This increase has led to a 30% rise in digital-related waste from 2010 to 2022, reaching 10.5 million tons globally. Inadequate handling and disposal of digital waste exacerbates environmental inequalities, disproportionately impacting developing countries.

UNCTAD calls for a strategic shift for sustainable and inclusive digitalization

UNCTAD advocates for innovative business models and robust policies to enhance the sustainability of digital growth. Key recommendations include:

  • Adopting Circular Economy Models: Prioritize recycling, re-use, and recovery of digital materials to reduce waste and environmental impacts.
  • Implementing Resource Optimization: Develop strategies to use raw materials more efficiently and reduce overall consumption.
  • Strengthening Regulations: Enforce stricter environmental standards and regulations to mitigate the ecological footprint of digital technologies.
  • Investing in Renewable Energy: Promote research and development of energy-efficient technologies and sustainable digital practices.
  • Promoting International Cooperation: Foster collaboration among nations to ensure equitable access to digital technologies and resources, and to address the global nature of digital waste and resource extraction.

A call for global collaboration

UNCTAD urgently calls on the international community to implement comprehensive policies fostering a circular digital economy, minimizing environmental impacts, and bridging the digital divide. Most developing countries need further digitalization to participate effectively in the global economy. Immediate and coordinated efforts from governments, industry leaders, and civil society are essential for sustainable and inclusive digital development. Current discussions on a Global Digital Compact and the upcoming 20-years review of the World Summit on the Information Society can be leveraged to this end.

The report underlines the need to integrate digital and environmental policies and calls for urgent and bold action to ensure an equitable and environmentally responsible digital economy. This approach aims to allow countries to benefit from the opportunities the digital economy presents while safeguarding the interests and well-being of current and future generations.

Key figures to understand the environmental impact of the digital economy

  • The ICT sector is estimated to have emitted between 69 to 1.6 gigatons of CO2 in 2020, representing 1.5-3.2% of global greenhouse gas emissions.
  • Producing a 2 kg computer requires approximately 800 kg of raw materials.
  • Demand for critical minerals like graphite, lithium, and cobalt could surge by 500% by 2050.
  • Data centers consumed 460 TWh of electricity in 2022, with consumption expected to double by 2026.
  • Digital-related waste increased by 30% between 2010 and 2022, reaching 10.5 million tons globally.
  • Developed countries generate 25 kg of digital waste per person, compared to less than 1 kg in developing countries and just 0.21 kg in least developed countries (LDCs).
  • Only 24% of digital waste was formally collected globally in 2022, with a mere 7.5% collection rate in developing countries.
  • The number of semiconductor units quadrupled from 2001 to 2022, with 5G coverage expected to rise from 25% in 2021 to 85% by 2028.
  • Internet of Things (IoT) devices are projected to grow from 16 billion in 2023 to 39 billion by 2029.
  • Business e-commerce sales surged from $17 trillion in 2016 to $27 trillion in 2022 across 43 countries.

Sources: UNCTAD, Justice & Paix, UNITAR (SCYCLE), IEA, Ericsson, Semiconductor Industry Association


About UN Trade and Development:
UN Trade and Development (UNCTAD) is dedicated to promoting inclusive and sustainable development through trade and investment. With a diverse membership, it empowers countries to harness trade for prosperity.


First published at – Global Travel News