Posts Tagged :

book direct

Dorothy Dowling of Best Western Hotels Receives Prestigious Award

500 301 wttc2
Dorothy Dowling of Best Western Hotels Receives Prestigious Award

Phoenix, Arizona, United States, September 1, 2021 / TRAVELINDEX / Best Western Hotels and Resorts Senior Vice President and Chief Marketing Officer, Dorothy Dowling, will be awarded the Hotel News Now Stephen W. Brener Silver Plate Award at the NYU International Hospitality Industry Investment Conference in November 2021. Dowling is being recognized for her immeasurable contributions to Best Western Hotels & Resorts and the hospitality industry at large.

The award is given annually to the most influential executive, entrepreneur, company, or association in the travel industry, recognizing exemplary examples of innovation and leadership, and shining a light on the contributions of these remarkable industry leaders. Dowling is the second woman in history to be awarded the Stephen W. Brener Silver Plate Award since its creation in 1959, following in the footsteps of Marilyn Carlson Nelson.

“Dorothy is most deserving of this coveted recognition,” said David Kong, President and Chief Executive Officer, Best Western Hotels & Resorts. “I have had the opportunity to witness firsthand Dorothy’s innovative and strategic thinking for 17 years now. Each day I have been inspired by her unrelenting commitment to our industry and her dedication to Best Western’s hoteliers, guests, and her team of incredibly talented sales and marketing professionals. I have no doubt that Dorothy’s contributions to the industry will be remembered for generations to come.”

“I am not surprised that Dorothy is the second woman in history to receive this accolade, as there is no greater champion for our industry,” said Alison Taylor, Chief Customer Officer, American Airlines. “She has been a catalyst for change through her commitment to collaboration, and her focus on empowering women leaders. I hope the next generation of women in travel embrace Dorothy’s approach to leadership – she has proven that it is possible to deliver business outcomes while also driving positive change.”

Dowling is a veteran industry executive who is a leader, change-maker, innovator and trusted colleague. Leading all marketing and sales strategies for Best Western Hotels & Resorts, Dowling oversees the brand’s loyalty program, digital marketing and distribution, consumer and field marketing activities, advertising, public relations and B2B sales and marketing.

“Dorothy is a leading voice whose dedication to our industry is truly inspiring,” said Ishwar Naran, Board Chairman, Best Western Hotels & Resorts. “I have had the privilege of working alongside Dorothy at Best Western Hotels & Resorts where she has played a critical role in increasing market share and contemporizing our iconic brand.”

Since joining Best Western Hotels & Resorts in 2004, Dowling has reshaped and repositioned the iconic brand. Her work at Best Western Hotels & Resorts includes:

  • Driving the growth of the industry-leading loyalty program, Best Western Rewards® which now boasts over 47 million members and provides guests with one of the richest hotel rewards programs in the industry.
  • Building an award-winning partnership with AAA®/CAA® resulting in Best Western Hotels & Resorts being named the AAA/CAA Partner of the Year for 12 consecutive years.
  • Supporting Best Western Hotels & Resorts’ $2 billion brand refresh which revealed a re-energized and contemporary image for the iconic brand.
  • Becoming a first mover by partnering with Google® Street View and leveraging Virtual Reality technology, resulting in Fast Company recognizing the hotel brand as one of the World’s Most Innovative Companies.
  • Positioning Best Western Hotels & Resorts as a trusted leader in business travel, earning a number of industry accolades such as Best Western® and Best Western Plus® ranking as the number one midscale and number two upper-midscale hotel brands respectively by Business Travel News.

“It is an honor to be chosen as a Stephen W. Brener Silver Plate Award winner by the NYU conference advisory group,” said Dowling. “This award has been bestowed upon true industry leaders and I am humbled to be joining the list of winners, including Best Western’s very own President and CEO, David Kong, who won this same award in 2013. Driving progress for the travel industry has been my life’s work, and I hope my contributions to the industry will be as impactful and long lasting as those who have come before me.”

“Dorothy is a thought leader and innovator who has united the travel industry with her ‘we win together when we work together’ philosophy,” said Reggie Aggarwal, CEO and Founder, Cvent. “I believe Dorothy’s approach to leadership and dedication to collaboration will have a lasting impact on our industry.”

Dowling’s commitment to the travel industry is far-reaching. In addition to her role at Best Western Hotels & Resorts, Dowling works with a variety of industry organizations. Dowling was recently elected President of the Global Business Travel Association (GBTA) Allied Leadership Council for a second term. She is also Senior Advisor for GBTA WINiT’s Strategic Advisory Board, serves on HSMAI’s Foundation Board of Directors, and US Travel’s Board of Directors.  In addition to her industry leadership roles, Dowling serves as an Independent Trustee on CubeSmart’s Board of Directors, the third-largest owner and operator of self-storage properties in the United States.

This accolade adds to Dowling’s growing list of awards. Just this year, Dowling was recognized by the Hospitality Sales and Marketing Association International with the Albert E. Koehl Award Lifetime Achievement Award. Dowling was also named a “Top 40 Women in Travel” in 2019 by WINiT by GBTA – a network focused on the advancement of women professionals in the industry. In 2018, Dowling was honored with the prestigious “Allied Member of the Year” award from GBTA for her valued stewardship in the business travel industry. In 2017, Dowling was named as one of Hotel Management magazine’s “30 Influential Women in Hospitality,” for her trailblazing leadership, and she was named the 18th most influential Chief Marketing Officer (CMO) in the world in the Forbes/ScribbleLive/LinkedIn’s 4th Annual CMO Influence Study in 2015. She was among HSMAI’s Top 25 Extraordinary Minds in Sales and Marketing two times; and in 2014, was inducted into the Direct Marketing News Marketing Hall of Femme. Additionally, Dowling was the recipient of the 2016 Applied Health Sciences Alumni Achievement Award, from the University of Waterloo, her alma mater.

About Best Western Hotels & Resorts
Best Western Hotels and Resorts headquartered in Phoenix, Arizona, is a privately held hotel brand within the BWH Hotel Group® global network. With 18 brands and approximately 4,700 hotels in over 100 countries and territories worldwide*, BWH Hotel Group suits the needs of developers and guests in every market. Brands include Best Western®, Best Western Plus®, Best Western Premier®, Executive Residency by Best Western®, Vīb®, GLō®, Aiden®, Sadie®, BW Premier Collection® and BW Signature Collection®. Through acquisition, WorldHotelsTM Luxury, WorldHotels Elite, WorldHotels Distinctive and WorldHotels Crafted collections are also offered. Completing the portfolio is SureStay®, SureStay Plus®, SureStay Collection® and SureStay StudioSM  franchises.

First published at TravelCommunication.net

First published at TravelNewsHub.com – Global Travel News

Best Western Hotels Asia Opens New Hotel in Vietnam’s Iconic Ha Long Bay

500 293 wttc2
Best Western Hotels Asia Opens New Hotel in Vietnam’s Iconic Ha Long Bay

Ha Long Bay, Vietnam, July 17, 2021 / TRAVELINDEX / Best Western Hotels & Resorts has announced the opening of a new upscale hotel in Vietnam, located on the waterfront overlooking Ha Long Bay, the iconic UNESCO World Heritage-listed ecological and geographical wonder.

Best Western Premier Sapphire Ha Long, starts welcoming guests on July 15th 2021, a brand-new 31-story property in the heart of Ha Long city, located on the waterfront of Hong Gai overlooking Ha Long Bay. Moments away from the beach, shopping malls, theme park, pagodas, international cruise terminal and waterpark, water music theatre, island tours.

Blending timeless Vietnamese style and hospitality with international services, the hotel offers the perfect place to stay to both, travelers visiting Ha Long for leisure as well as for business.

Guests have 1,008 spacious rooms and suites all with private balconies, spacious rooms 34 to 68 m2, King, twin and triple rooms complemented by luxury bedding, amenities and toweling. All rooms include complimentary Wi-Fi, extensive IPTV channel selection, large windows offering panoramic views of the bay or city views. A selection of two-bedroom suites provide spacious long stay opportunities to family short stays, each room has two bedrooms and on suite bathroom, spacious living room, large private panoramic balconies.

The hotel features heated indoor pool and seasonal outdoor swimming pool suitable for lap swimming or family fun. A fully equipped fitness center, spa (2022) and kids’ club. With two restaurants and a lobby bar offering a selection of culinary delights including Vietnamese, Asian, sea food and international cuisine can be enjoyed. An executive lounge, business center and meeting facilities with video conferencing available provides additional professional services to all guests.

Cat Bi International Airport is just 50 km away, Van Don International Airport is 45 km away, both offering connections throughout Vietnam, and the Vietnamese capital, Hanoi, can be accessed in 2.5 hours via the high speed expressway.

“We are delighted to cut the ribbon on Best Western Premier Sapphire Ha Long – a world-class new hotel on the waterfront of Ha Long Bay, one of Asia’s most iconic destinations. With its excellent location and extensive amenities, this will become a landmark hotel that attracts international and domestic guests alike. With over 1,000 keys, it is also one of the largest hotels in our regional collection, which reflects our confidence in the future of Vietnam’s hospitality industry,” said Erwann Mahe, Managing Director of International Operations – Asia, Best Western Hotels & Resorts.

Best Western has identified Vietnam as one of its key Asian markets, due to factors including strong economic growth, its captivating culture and a wealth of natural wonders. Following the launch of Best Western Premier Sapphire Ha Long, the group now operates two hotels in Vietnam with 12 more in the pipeline, covering destinations such as Hanoi, Da Nang, Da Lat, Phu Quoc, Nha Trang, Hoi An and Hoa Binh. With multiple brands set to enter the market, including Best Western Plus, Best Western Premier, Executive Residency, BW Premier Collection, and BW Signature Collection, Best Western will be able to cater for every type of traveler in Vietnam.

For more information about Best Western Hotels & Resorts in Asia, please visit www.BestWesternAsia.com.

About Best Western Hotels and Resorts:
Best Western Hotels & Resorts headquartered in Phoenix, Arizona, is a privately held hotel brand within the BWH Hotel Group® global network. With 18 brands and approximately 4,700 hotels in over 100 countries and territories worldwide*, BWH Hotel Group suits the needs of developers and guests in every market. Brands include Best Western®, Best Western Plus®, Best Western Premier®, Executive Residency by Best Western®, Vīb®, GLō®, Aiden®, Sadie®, BW Premier Collection® and BW Signature Collection®. Through acquisition, WorldHotelsTM Luxury, WorldHotels Elite, WorldHotels Distinctive and WorldHotels Crafted collections are also offered. Completing the portfolio is SureStay®, SureStay Plus®, SureStay Collection® and SureStay StudioSM franchises**.

* Numbers are approximate, may fluctuate, and include hotels currently in the development pipeline.
**All Best Western, WorldHotels and SureStay branded hotels are independently owned and operated.

First published at TravelCommunication.net

First published at TravelNewsHub.com – Global Travel News

Best Western Hotels and Resorts Honored in Travelers Choice Awards

500 302 wttc2
Best Western Hotels and Resorts Honored in Travelers Choice Awards

Bangkok, Thailand, July 8, 2021 / TRAVELINDEX / Best Western Hotels and Resorts is celebrating after 31 of its properties in Asia (Southeast Asia and Japan) were honored in the 2021 Tripadvisor Travelers’ Choice Awards! Hotels and resorts in eight countries – Indonesia, Japan, Laos, Malaysia, Myanmar, The Philippines, Thailand and Vietnam – won this prestigious title this year, reflecting Best Western’s region-wide commitment to service excellence.

The Travelers’ Choice Awards celebrate the Tripadvisor community’s most loved hotels, resorts, restaurants, destinations, attractions and activities around the world. The winners are selected based on the quality and quantity of their online reviews and ratings, so the awards are a genuine reflection of travelers’ opinions, rather than the views of a panel of judges.

Discover the World’s Best Luxury Hotels and Prestigious Hotel Awards at Top25Hotels.com

Best Western’s award winners cover eight of the group’s industry-leading brands: Best Western®, Best Western Plus®, Best Western Premier®, Vīb®, BW Premier Collection®, BW Signature Collection®, SureStay® and SureStay Plus®. This shows how the company is committed to upholding exceptional standards in all sectors of the market, from economy to upscale.

“We are thrilled that so many of Best Western’s hotels and resorts in Asia have been honored in the 2021 Tripadvisor Travelers’ Choice Awards. The last 15 months have created unprecedented upheaval for everyone involved in the hospitality industry, but we’re very proud that our properties have risen to meet these personal and operational challenges, and continue to deliver the heartfelt, caring service for which our brand is famous,” said Erwann Mahe, Managing Director of International Operations – Asia, Best Western Hotels & Resorts.

“Tripadvisor’s awards are always especially pleasing to receive, as they are based on the actual experiences and opinions of our guests. The fact that we achieved so many Travelers’ Choice Awards this year is real vote of confidence, and shows that our hotels are continuing to meet and exceed our customers’ expectations. I would like to thank every one of our team members for their amazing efforts in the last 12 months,” Erwann added.

Discover the World’s Best Luxury Hotels and Prestigious Hotel Awards at Top25Hotels.com

The Travelers’ Choice Award winners represent the most exceptional hotels and resorts around the world, in terms of their Tripadvisor reviews and ratings over a 12-month period. They are among the top 10% of all listings on Tripadvisor.

The full list of Best Western’s Tripadvisor Travelers’ Choice Award winners is as follows:

Indonesia

  • Best Western Kamala Jimbaran, Bali
  • Best Western Kindai Hotel, Banjarmasin
  • Best Western Mangga Dua Hotel & Residence, Jakarta
  • Best Western Senayan, Jakarta
  • Best Western The Lagoon Hotel, Manado
  • Best Western Premier Agung Resort, Ubud, Bali
  • Best Western Premier La Grande Hotel, Bandung
  • Best Western Premier Solo Baru, Surakarta
  • Best Western Premier The Hive, Jakarta

Japan

  • Best Western Hotel Fino Tokyo Akihabara
  • Best Western Okinawa Kouki Beach
  • Best Western Okinawa Onna Beach
  • Best Western Osaka Tsukamoto
  • Best Western Yokohama
  • Best Western Plus Hotel Fino Chitose
  • Best Western Plus Hotel Fino Osaka Kitahama
  • The Hotel Nagasaki, BW Premier Collection by Best Western

Laos

  • SureStay Hotel by Best Western Vientiane

Malaysia

  • Best Western i-City Shah Alam

Myanmar

  • Best Western Chinatown Hotel, Yangon
  • Best Western Green Hill Hotel, Yangon

Thailand

  • Best Western Phuket Ocean Resort
  • Best Western Premier Bangtao Beach Resort & Spa
  • Best Western Plus At 20 Sukhumvit
  • Amaranth Suvarnabhumi Airport, BW Premier Collection by Best Western
  • SureStay Plus Hotel by Best Western Sukhumvit 2
  • Tawaravadee Resort, BW Signature Collection by Best Western
  • Vīb Best Western Sanam Pao

The Philippines

  • Best Western Plus The Ivywall Resort, Panglao
  • SureStay Plus Hotel by Best Western AC LUXE Angeles City

Vietnam

  • Best Western Premier Sonasea Phu Quoc

For more information about Best Western Hotels & Resorts in Asia, please visit www.BestWesternAsia.com.

First published at TravelCommunication.net

First published at TravelNewsHub.com – Global Travel News

Cross Hotels & Resorts Appoints General Sales Agent in Japan

500 283 wttc2
Cross Hotels & Resorts Appoints General Sales Agent in Japan - TRAVELINDEXTokyo, Japan, July 3, 2021 / TRAVELINDEX / Cross Hotels & Resorts recognizes the opportunities in the Japanese inbound and outbound markets, and to reinforce its expansion plans into the Japanese market, Cross Hotels & Resorts has appointed Biz M Asia as their General Sales Agent (GSA) in Japan.

The Japanese market is one of the ‘Big 4’ key players in the Asian tourism and hospitality market, the other players being Thailand, Bali and Vietnam.

Biz M Asia will represent Cross Hotels & Resorts and support the opening of the Away Okinawa Kouri Island Resort property, as well as represent all hotels in their portfolio in the Japanese market.

Lead by Mary Tolentino, fondly known as ‘Mary San’ in the Japan travel industry; Mary has over three decades of experience in sales and marketing and representing international hotel brands and independent properties in key destinations.

Her knowledge and extensive network in the industry will bring Cross Hotels & Resorts closer to the Japanese market and help Cross Hotels & Resorts become one of the favored hotel brands of choice for Japanese travelers both domestically and abroad.

Biz M Asia specializes in selling to professional wholesalers, retail leisure travel agencies as well as corporate and group travel, all of which are key markets for Cross Hotels & Resorts.

In 2018 and 2019, inbound markets from Thailand and Australia experienced significant growth, with almost 1.3 million Thais and 20,000 Australians traveling to Japan each year. Vietnamese and Indonesian travelers to Japan grew substantially in previous years, with Japan welcoming approximately 260,000 travelers from these markets each year. Japanese outbound travelers to these same markets also grew significantly with approximately 1.7M Japanese visitors to Thailand, 260,000 to Bali and almost 1 million Japanese visitors to Vietnam over the same period.

“Cross Hotels & Resorts has 7 hotels in Japan; we look to see growth in the Japanese market both domestically, as well as establishing Cross Hotels & Resorts as a preferred option for outbound Japanese leisure and business travelers. Having a dedicated Japan based GSA is a demonstration of our commitment to growth and commitment to our local partners,” said Paul Wilson, Executive Vice President – Commercial, Cross Hotels & Resorts.

“Cross Hotels & Resorts has so much to offer. The unique designs that you experience in each property along with impeccable service and dynamic teams make them a perfect fit. We are proud to be working and representing Cross, Cross Vibe and Away in the Japanese Market,” said Mary Tolentino

With its vision and effort, and robust sales and distribution supported by Flight Centre Travel Group, Cross Hotels & Resorts will be actively expanding across the Asia Pacific region in the coming years.

Cross Hotels & Resorts currently operate 22 hotels across three distinct brands – Cross, Cross Vibe and Away in Thailand, Vietnam, Indonesia and Japan.

First published at TravelCommunication.net

First published at TravelNewsHub.com – Global Travel News

Best Western Unveils New Upscale Hotel On Thailand’s Eastern Seaboard

500 269 wttc2
Best Western Unveils New Upscale Hotel On Thailand’s Eastern Seaboard - TRAVELINDEXPattaya, Thailand, June 8, 2021 / TRAVELINDEX / Best Western Hotels & Resorts continues to enhance the hospitality landscape in Thailand with the launch of a brand-new beachfront hotel on the country’s Eastern Seaboard, overlooking the beach just moments from the vibrant resort town of Pattaya.

Scheduled to open its doors in June 2021, Best Western Premier Bayphere Pattaya is a stylish hotel with eye-catching architecture and interior design. Guests can stay in a choice of 174 contemporary rooms and suites, all adorned with modern décor, bathrooms with rain showers, working areas and state-of-the-art technology, including complimentary high-speed Wi-Fi. The Deluxe and Executive Rooms promise panoramic views of the sandy shore, shimmering sea and spectacular sunsets from private balconies.

During the day, guests can unwind and soak up the tranquil ambiance with a stroll along the seafront, a swim in the ocean-facing infinity pool or a dip in the Jacuzzis. A well-equipped fitness center provides the perfect place for a rewarding workout, while the outdoor sundeck and cozy cabanas offer serene settings to chill out with cool daytime drinks and light bites.

Then, as the sun sets over the Gulf of Thailand, guests can settle down and sip cocktails at Lunar Rooftop Bar, which is perched on the eighth floor with majestic views of the ocean, or savor delicious Thai and international cuisine accompanied by fine wines at The Rocks, the hotel’s elegant all-day dining restaurant.

Visitors can also head out and explore an array of local attractions all along the Eastern Seaboard, which is fast becoming one of Asia’s leading resort destinations. Shoppers can indulge in retail therapy at a choice of malls, such as Terminal 21 Pattaya, while families can enjoy endless hours of fun at world-class water parks, including Cartoon Network Amazone. Thailand’s natural and cultural heritage can be uncovered at Pattaya Floating Market, Nong Nooch Tropical Garden and the Sanctuary of Truth temple, while golf courses, vineyards and water sports can all be discovered in the surrounding landscape of rolling hills and golden beaches.

“Thailand’s Eastern Seaboard has been transformed in recent years, with a wealth of fantastic new facilities and activities helping to draw all types of visitor, from young couples to families with children. With its close proximity to Bangkok and several major airports, this is an exceptional setting for weekend breaks or extended vacations. Smart, sleek and commanding a stunning beachfront location, Best Western Premier Bayphere Pattaya will elevate the standard of accommodation in the area and attract even more visitors to this dynamic destination in future,” said Erwann Mahe, Managing Director of International Operations – Asia, Best Western Hotels & Resorts.

Easily accessible from downtown Bangkok, Suvarnabhumi International Airport and U-Tapao Rayong-Pattaya International Airport, the region’s rapidly-expanding air hub, Best Western Premier Bayphere Pattaya is an outstanding option for local and overseas travelers alike.

Best Western Premier Bayphere Pattaya was developed by Habitat Group, Thailand’s leading property-for-investment developer, specializing in premium lifestyle investment properties and vacation home developments in the heart of Bangkok and Pattaya. It will soon be joined by BluPhere Pattaya, BW Premier Collection by Best Western, which is scheduled to open in the near future.

To learn more, please visit www.bwpbayphere.com. Or for more information about Best Western Hotels & Resorts in Asia, please visit www.bestwesternasia.com.

About Best Western Hotels & Resorts
Best Western Hotels & Resorts headquartered in Phoenix, Arizona, is a privately held hotel brand within the BWH Hotel Group® global network. With 18 brands and approximately 4,700 hotels in over 100 countries and territories worldwide*, BWH Hotel Group suits the needs of developers and guests in every market. Brands include Best Western®, Best Western Plus®, Best Western Premier®, Executive Residency by Best Western®, Vīb®, GLō®, Aiden®, Sadie®, BW Premier Collection® and BW Signature Collection®. Through acquisition, WorldHotelsTM Luxury, WorldHotels Elite, WorldHotels Distinctive and WorldHotels Crafted collections are also offered. Completing the portfolio is SureStay®, SureStay Plus®, SureStay Collection® and SureStay StudioSM franchises**.

* Numbers are approximate, may fluctuate, and include hotels currently in the development pipeline.
**All Best Western, WorldHotels and SureStay branded hotels are independently owned and operated.

First published at TravelCommunication.net

First published at TravelNewsHub.com – Global Travel News

Best Western Hotels Appoints Erwann Mahe Managing Director Asia

500 292 wttc2

Phoenix, Arizona, April 2, 2021 / TRAVELINDEX / Best Western Hotels and Resorts today announced that Erwann Mahe has been appointed Managing Director – Asia. His extensive industry knowledge and experience make Mahe the ideal candidate to drive Best Western Hotels & Resorts’ future growth in the Asia Pacific (APAC) region. “I’m pleased to welcome Erwann Mahe to our leadership team in APAC…

Source

First published at TravelNewsHub.com – Global Travel News

WorldHotels Launches WorldHotels Crafted Collection

500 286 wttc2

Phoenix, Arizona, March 25, 2021 / TRAVELINDEX / WorldHotels announces today the official launch of its newest collection of hotels: WorldHotels Crafted Collection. Created last year, the collection now comes to life with a portfolio of specially curated and immersive independent hotels and resorts across the globe. WorldHotels Crafted Collection is an inclusive collection of hotels that capture…

Source

First published at TravelNewsHub.com – Global Travel News