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CHURCH AND STATE: Europe’s houses of worship struggle to balance faith, tourism

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A recent Saturday evening Mass at Sagrada Familia parish in Barcelona, Spain, had all the hallmarks of a neighbourhood worship service. But it also featured security checks to get in and curious tourists peering down to take photos of the worshippers from above. The regular Mass is held in the crypt of modernist architect Antoni Gaudí’s masterpiece church, one of Europe’s most visited monuments.

With tourism reaching or surpassing pre-pandemic records in Barcelona and across southern Europe, iconic sacred sites are struggling to accommodate the faithful who come to pray and the millions of visitors who often pay to view the art and architecture.

“We’re working to get ahead of this, so that we don’t get to a collapse,” said the Rev. Josep Maria Turull, rector at Sagrada Familia and the Barcelona archdiocese’s director for tourism, pilgrimage, and sanctuaries.

An increasingly popular strategy is to have visitors and the faithful go separate ways – with services held in discrete places, visits barred at worship times, or altogether different entry queues.

This spring, the Vatican opened a separate “pathway” starting outside St. Peter’s Basilica for those who want to enter to pray or attend Mass, so they wouldn’t be discouraged by sometimes hours-long lines for the average of 55,000 daily visitors, said Basilica spokesperson Roberta Leone.

But the challenge remains: how to balance the churches’ competing roles amid the tourism surge without sacrificing their spiritual purpose.

“It’s just really hard because you also want people to experience your faith,” said Daniel Olsen, a Brigham Young University professor who researches religious tourism. With an estimated 330 million people visiting religious sites yearly around the world, it’s one of the tourism market’s largest segments.

Worshippers, who often come because celebrated churches tend to have more services than regular parishes, need free access even as tourists often pay fees that are crucial to maintaining the sites.

“The temple needs to be a place for services and not a theme park,” said Joan Albaiges after Mass in the Sagrada Familia crypt, which he’s attended regularly for six decades.

He praised the move in recent years to celebrate one multilingual Sunday Mass at the main altar in the soaring, colour-filled basilica. There’s such demand for the 800 free tickets, however, that several hundred people queueing routinely don’t get in, Turull said.

Lay and religious leaders say the histories of the sacred sites should be presented to visitors, who are increasingly unfamiliar with faith traditions in rapidly secularizing countries where lesser-known churches are emptying out or being repurposed.

“Some people go to the cathedral, and they don’t realize they’re in a church. It’s a situation that’s developing in nations that were majority Christian, and now faith is cooling off,” said José Fernández Lago, rector of the Cathedral of Santiago de Compostela.

Filled with masterpieces from Romanesque sculpture to lavish Baroque decorations, Santiago’s cathedral attracts hundreds of thousands of tourists and pilgrims who since the Middle Ages have travelled along the Camino routes to venerate St. James’s tomb.

To preserve its role as a revered pilgrims’ church, Lago said, the cathedral doesn’t charge entry fees, cap visitor numbers, or require a dress code. On a hot early summer morning, a steady stream of pilgrims ducked each other’s selfie sticks in front of the jewel-encrusted St. James statue, some still in tight cycling shorts or sweat-stained hiking shirts.

But visits aren’t allowed during the four daily Masses celebrated at the main altar, and priests as well as security guards constantly ask visitors to lower their voices to allow others to pray.

“It keeps getting harder,” said Juan Sexto, who in 10 years working security at the cathedral has noticed a change in how many visitors behave.

As crowds surged before the always-packed noon pilgrims’ Mass, he kept stepping to the main microphone asking for silence – which lasted a minute or so before enthusiastic visitors resumed chatting.

Waiting for Mass to start, pilgrim Miguel Angel Ariño said the church did well to allow only the faithful during worship times, while leaving the cathedral open long hours for cultural visits.

“As people, we need the transcendent. Leisure and rest, and time with God, are not incompatible,” Ariño said.

Without some strategy, however, they can become so. Co-existence between worshippers and tourists has been controversial at Istanbul’s Hagia Sophia. Built as a landmark cathedral in the Byzantine era, turned into a mosque by the conquering Ottoman empire in the 1400s, and open as a museum for the last century, it was converted back into a functioning mosque in 2020 by Turkey’s Islamic-oriented government.

Hagia Sophia, Istanbul, Turkey

Now visitors can tour the structure for free outside of prayer hours. In Hagia Sophia’s main section where prayers are held, the vast mosaics depicting Christian figures are hidden behind drapes and most of the marble floor is covered with carpeting.

“We would like it to be a museum again,” said Ricardo Bravo, a tourist from Mexico visiting the monument with his family. “We would like to see more things to understand more, to appreciate more Turkish culture.”

At many of Spain’s most-visited churches, the balance was often off-kilter in the opposite direction. So many visitors thronged the vast Basilica del Pilar in Zaragoza on a mid-June Saturday that it was nearly impossible to hear the midday Mass celebrated in the small chapel where a statue of Our Lady of the Pillar is venerated.

With some 2.5 million annual visitors, Barcelona Cathedral was also close to a breaking point before its council revolutionized the worship vs. tours balance over the last few years.

“It was like being in a market,” recalled Anna Vilanova, who directs the cathedral’s tourism strategy. “We had to put some order.”

The cathedral instituted caps on visitor numbers, required tour groups to use wireless audio guides to reduce noise, and added staffers to explain the new policies to visitors and those coming for daily Mass or confession, held in a side chapel with crystal doors to preserve silence.

While 3.7 million tourists explored the Sagrada Familia’s arresting architecture and mesmerizing stained glass windows last year, Fenelon Mendez remains focused on the parish activity literally underneath.

Originally from Venezuela, he’s lived in the neighbourhood with his family for a decade and often serves as sacristan and altar server. There are ministry programs for single moms and for migrants, and regular food distributions, he said.

The basilica provides a unique experience, so the faithful should continue to get full access to it, Mendez said. But the crypt where regular worshippers gather is the true core where many like him feel at home.

“You could take the basilica to New York, but we are here,” he said in the sacristy, long after the day’s tourists had stopped wandering above.

First published at Travel Industry Today

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First published at TravelNewsHub.com – Global Travel News

Phuket’s Farm-To-Table Movement Takes Centre Stage at PHIST 2023

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Phuket's Farm-To-Table Movement Takes Centre Stage at PHIST 2023 - TOP25RESTAURANTS.comPhuket, Thailand, August 30, 2023 / TRAVELINDEX / Phuket’s leading chefs to shine a light on the flourishing sustainable gastronomy movement, with live cooking demonstrations on 4th September and important CSR projects to support local communities. The flourishing farm-to-fork movement will take centre stage at PHIST 2023 (Phuket Hotels for Islands Sustaining Tourism), as a group of leading chefs demonstrate how Michelin ratings can raise the bar for sustainability and social responsibility in Thailand.

PHIST 2023, Southeast Asia’s biggest sustainability event for the travel and hospitality sectors, returns to Phuket on 4th September with an energizing full-day itinerary of interactive debates, discussions and exhibitions, headlined by some of the industry’s biggest names such as Banyan Tree founder KP Ho and design icon Bill Bensley.

Now, it has been revealed that attendees at SAii Laguna Phuket will also be treated to a showcase of world-class farm-to-fork gastronomy by three of the region’s most highly-acclaimed culinary figures: Rick Dingen, Executive Chef at Jampa Restaurant, who has earned a prestigious Michelin Green accolade for his commitment to zero-waste cuisine; Xavier Charest-Rehel, Executive Chef at Banyan Tree Phuket, who manages the Veya Pharm organic garden which focuses on clean farming methods; and Tipaporn Phianthong, Head Chef of Banyan Tree Phuket’s Saffron Restaurant.

At PHIST 2023, these celebrated chefs will stage a series of exciting live cooking demonstrations. Guests will be able to get up-close to the action, learn why sustainable, farm-to-fork and zero-waste dining is so important, and of course, sample the chefs’ mouth-watering culinary creations.

Bill Barnett, Managing Director of C9 Hotelworks and co-organiser of PHIST 2023, said: “We are excited to feature these three world-class farm-to-fork chefs at PHIST. Travel to resort islands in Asia has moved beyond the beach; for many guests, trying amazing artisan food gives them a true sense of place. Adopting sustainable practices isn’t just great for the planet, it can help restaurants create authentic dining experiences, support local suppliers, and attract travelling foodies.”

Organic cuisine is at the heart of Banyan Tree Group’s culinary ethos. Xavier Charest-Rehel, Executive Chef at Banyan Tree Phuket, has established the Veya Pharm, which focuses on highly nutritious ingredients such as mushrooms, passionfruit, tomatoes, mulberries, chilies and a wide variety of herbs and spices, all of which are used in the resort’s restaurants and staff canteen.

Chef Xavier commented: “At Banyan Tree Group, we have been committed to the process of using seasonal, regional produce in our kitchens for years, and we are dedicated to finding sustainable alternatives that positively impact the environment and local communities. I am looking forward to showcasing our farm-to-table strategy at PHIST 2023.”

Phuket Hotels Association, the co-organiser of PHIST 2023, actively promotes farm-to-fork dining and zero waste. Under its “Green Planet School” project, the association also helps Phuket’s schools to manage small organic gardens, allowing children to learn about growing their own food and protecting the environment. This initiative has already been rolled out to four schools, each of which has been assigned to one of the association’s member hotels.

To register, please visit: www.eventbrite.com/e/phist-6-phuket-hotels-island-sustaining-tourism-tickets-644279787187

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First published at TravelNewsHub.com – Global Travel News

TAAN Introducing Luxurious Dinner Under the AYUTTHAYA Concept

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TAAN Introducing Luxurious Dinner Under the AYUTTHAYA Concept - TOP25RESTAURANTS.comBangkok, Thailand, August 29, 2023 / TOP25RESTAURANTS / TAAN by Pranai Phornprapha, Managing director of Siam@Siam Design Hotel Bangkok and Chef Monthep Kamolsilp, TAAN Executive Chef invite you to experience new seasonal menu, “Ayutthaya” inspired by the ancient city of Ayutthaya, this menu pays homage to the diverse influences that have contributed to Thailand’s culinary heritage. With the honor from Natapohn Tameeruks, Peranee Kongthai, Nittha Kuhapremkit, Jongkol Palarit, Veekrit Palarit, Janesuda Parnto, and Paul Sirisant at TAAN 25th Fl. Siam@Siam Design Hotel Bangkok.

TAAN’s creative Thai cuisine celebrates the country’s food artisans and their unique ingredients. Chef and his kitchen team pride themselves on working closely with independent local farmers, whose high-quality, seasonal ingredients provide the inspiration for an ever-changing menu.

Every dish here has a story to tell. The name TAAN itself comes from the Thai word meaning “to have a meal” and it is also a play on pra-taan, which means leader or head of a group. In this respect, TAAN serves farmer-led food. Familiar flavor profiles meet with unexpected combinations and timeless techniques for curries, grilled dishes and soups that are new but unmistakably Thai.

Going beyond a mere culinary experience, the menu aims to connect diners with the cultural heritage and culinary journey that have shaped Thai cuisine. Each course tells a story of tradition, innovation, and enduring flavors that have been passed down through generations, celebrating the past, present, and future of Thai cooking. Immersed in the atmosphere of Ayutthaya through the decorations from Bad Burger, representatives of a group of undergraduate art students from various regions across Thailand come together to present contemporary art, completing the ambiance for the perfect dinner.

Perched on the 25th floor of Siam@Siam Design Hotel Bangkok, TAAN welcomes diners with sweeping 180-degree views of the inner city. To one side is the charming Old Town with its low-rise buildings stretching to the Chao Phraya River; to the other, the vibrant Siam neighborhood with its gleaming malls and sport stadiums.

You are inviting to experience new seasonal menu, “Ayutthaya” at TAAN THB 3,190 ++

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First published at TravelNewsHub.com – Global Travel News

Accor Signs First Handwritten Collection Address in Thailand

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Accor Signs First Handwritten Collection Address in Thailand - TRAVELINDEX - TOP25HOTELS.comPhuket, Thailand, August 28, 2023 / TRAVELINDEX / Accor has partnered with Amchase Phuket HP (Thailand) Ltd, to debut the Handwritten Collection in Thailand, with the Andaman Beach Hotel Phuket – Handwritten Collection, set to open in Q4 2023, redefining guest experiences at this iconic address.

Situated in proximity to Patong Beach, the Andaman Beach Hotel Phuket – Handwritten Collection offers 161 meticulously designed guest rooms, each featuring a private balcony that embraces the island’s natural beauty.

The property rebranding marks the debut of Thailand’s inaugural Handwritten Collection, following from the recent signing of the brand’s first address in Singapore. Anchored in a commitment to authentic hospitality and style, the Andaman Beach Hotel Phuket – Handwritten Collection will mirror the persona of its hosts, striving to craft sincere and heartfelt encounters.

Guests are invited to partake in an authentic journey, where interactions echo the warmth of the local community. At its core, this midscale retreat offers an innovative culinary experience, with the hotel’s all-day dining restaurant becoming a hub for gastronomic exploration. Guests can also enjoy pizzas and Indian cuisine at the dedicated dining outlets, with the bar providing a space for meaningful connections in an environment that harmonizes style with accessibility.

For holistic rejuvenation, the spa will introduce treatments that align with the locale’s spirit, catering to both body and soul. This tranquil sanctuary will offer reprieve, allowing guests to recharge amidst serene surroundings.

The swimming pool, nestled amidst lush greenery, will beckon guests with its tranquillity, offering an ideal escape to bask under the sun. The contemporary fitness centre is set to encourage guests to prioritize wellness, offering state-of-the-art equipment for an active lifestyle during their stay.

Garth Simmons, Chief Executive Officer of Accor’s Premium, Midscale & Economy Division in Asia commented: “The Andaman Beach Hotel Phuket – Handwritten Collection is a testament to our commitment to delivering an unparalleled guest experience. The partnership with Amchase Phuket HP (Thailand) Ltd. and the launch of this hotel mark an important milestone for Accor in Phuket, one of our strategic destinations. We are excited to offer a distinctive blend of heartfelt hospitality and stylish accommodation.”

Michiel Lugt, Andaman Beach Hotel Phuket – Handwritten Collection General Manager added: “We are delighted to be working with Accor in debuting the Handwritten Collection in Thailand with the rebranding of our established hotel. We eagerly anticipate the arrival of our first guests, who will experience a tranquil sanctuary, perfect for relaxation and meaningful connections, promising an unforgettable escape in the heart and soul of Phuket.”

Strategically positioned on the west coast of Phuket, the Andaman Beach Hotel Phuket – Handwritten Collection offers swift access to key attractions, with Patong Beach located a mere 2 minutes’ walk away, while the cultural gems of Phuket Old Town are a 30 minutes’ drive away. Phuket International Airport is conveniently located within an hour’s drive of the hotel.

The Handwritten Collection brand, launched by Accor in January 2023, is comprised of charming bespoke hotels that offer an intimate and stylish hospitality experience. The brand seeks to offer a variety of hotels with individual personalities, intimately reflecting the character and warmth of the people who look after them. Like a handwritten note, each host’s individual touches are subtly encountered at select moments throughout the guest stay – from a warm welcome that cascades into conversation, to freshly baked treats. Accor has already opened addresses in Australia, France and Estonia under the Handwritten Collection, with a healthy pipeline of hotels throughout the globe.

As anticipation builds toward the October 2023 opening, the Andaman Beach Hotel Phuket – Handwritten Collection promises an experience that is refreshingly human—a genuine embrace, a heartfelt welcome, and the opportunity to forge real connections.

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First published at TravelNewsHub.com – Global Travel News

Sheraton Grande Sukhumvit Unveils The Ultimate Jazz Afternoon Tea Experience

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 Sheraton Grande Sukhumvit Unveils The Ultimate Jazz Afternoon Tea Experience - TRAVELINDEXBangkok, Thailand, August 28, 2023 / TRAVELINDEX / The Living Room at the Sheraton Grande Sukhumvit, a Luxury Collection Hotel, Bangkok’s premier destination for live jazz music, is proud to announce the launch of its all-new Jazz Afternoon Tea experience on 26 August 2023. Renowned for hosting some of the finest musicians on the jazz scene, including multiple Grammy Award winners, the venue is now poised to elevate your afternoon tea experience with a live duo jazz band accompaniment.

Our commitment has always been to offer unparalleled experiences to our guests,” said Mr. Andras Borocz, Director of Food and Beverage, reflecting on the ethos of The Living Room. “Throughout our journey, we’ve constantly sought to elevate the sensory experiences of our patrons. With the Jazz Afternoon Tea, we are setting a new benchmark. We believe in evoking emotions, and what better way than by blending the elegance of our afternoon tea with the raw, soulful power of live jazz? Our Jazz Afternoon Tea isn’t just a meal; it’s a crescendo of senses, a serenade for the soul.” Behind this innovative experience lies the synthesis of two arts ¬– culinary finesse that goes into each bite served and the enchanting melodies of live jazz — music that moves, that tells stories, that resonates deep within the soul.

The Jazz Afternoon Tea presents a selection of savouries and sweets on a unique tea stand, artfully crafted from classic wind instruments like the French horn, saxophone, and trumpet. This stand, with its elevated tiers for treats, seamlessly merges the culinary and musical worlds. Begin with an indulgent selection of savoury treats, from the refined Iberico ham paired with refreshing mint and compressed melon, to the rich smoked salmon on rye bread, enhanced with horseradish crème and ikura. For those with an affinity for traditional flavours, the Skagen toast – a classic Swedish shrimp masterpiece – and the decadent watercress and egg sandwich topped with truffle caviar are sure to captivate. As you transition to the sweeter side of the menu, freshly baked classic scones await, perfectly paired with clotted cream and strawberry jam. Dive deeper into a world of desserts with enticing strawberry truffles, salted caramel lollipops enrobed in sumptuous chocolate, fragrant lavender and white chocolate mousse, tart green apple mousse, and a lavish honey & lemon cheesecake. Enhance your afternoon indulgence with a handpicked selection of TWG teas or a hearty Segafredo coffee. For an added touch of luxury, guests can elevate their experience with a sparkling glass of prosecco. The pricing for this opulent affair is THB 1,200++ per person, or THB 1,400++ should you choose to include the prosecco. The afternoon tea is offered every Saturday from 14:00 – 17:00 hrs.

Elevating the afternoon tea experience is the jazz duo, featuring the vocalist – Naritha Ari (Pim) and Jirayu Wantanabode (Boss) on the piano. Their synergy brings forth a blend of classic jazz standards interspersed with contemporary improvisations; their sonic tapestry complementing the gourmet offerings of the afternoon tea.

The Jazz Afternoon Tea is a testament to The Living Room’s dedication to pushing boundaries, constantly innovating, and ensuring every guest walks away with a memory, not just a meal. With a captivating live music schedule that includes piano music and live jazz sets, The Living Room promises an auditory treat for all its patrons.

For more information, please call 02 649 8888 or visit https://sheratongrandesukhumvit.info/dining

About The Luxury Collection® Hotels & Resorts
The Luxury Collection®, part of Marriott International, Inc., is comprised of world-renowned hotels and resorts offering unique, authentic experiences that evoke lasting, treasured memories. For the global explorer, The Luxury Collection offers a gateway to the world’s most exciting and desirable destinations. Each hotel and resort is a unique and cherished expression of its location; a portal to the destination’s indigenous charms and treasures. Originated in 1906 under the CIGA® brand as a collection of Europe’s most celebrated and iconic properties, today The Luxury Collection brand is a glittering ensemble of nearly 120 of the world’s finest hotels and resorts in more than 35 countries and territories. All of these hotels, many of them centuries old, are internationally recognized as being among the world’s finest. For more information and new openings, visit theluxurycollection.com or follow Twitter, Instagram and Facebook. The Luxury Collection is proud to participate in Marriott Bonvoy®, the global travel program from Marriott International. The program offers members an extraordinary portfolio of global brands, exclusive experiences on Marriott Bonvoy Moments and unparalleled benefits including free nights and Elite status recognition.

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First published at TravelNewsHub.com – Global Travel News

UNWTO Strengthens Relationship with Israel During Official Visit

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UNWTO Strengthens Relationship with Israel During Official Visit - TRAVELINDEXTel Aviv, Israel, August 25, 2023 / TRAVELINDEX  Innovation, tourism for rural development and high-level cooperation were the focus of this week’s official visit of the UNWTO Secretary-General to Israel.

As a founding Member State, joining in 1975, Israel has played an active role in UNWTO’s work and continues to serve on several important Committees and bodies. Following on from the official visit of Israel’s Ministry of Tourism, to the UNWTO headquarters in Madrid in July, the UNWTO Secretary-General Zurab Pololikashvili led a delegation to Israel for a series of high-level discussions around shared priorities.

In Jerusalem, Secretary-General Pololikashvili held a bilateral meeting with the Minister of Foreign Affairs of Israel Eli Cohen. Mr Pololikashvili commended Israel’s active role in tourism governance and its commitment to several UNWTO priorities for the sector.

  • Israel is an elected member of the Task Force on Redesigning Tourism for Future. Alongside Spain, Israel was chosen to represent the region of Europe in this UNWTO subsidiary body.
  • Israel also serves as member of the UNWTO Committee on Tourism and Competitiveness for the period 2019-2023.
  • Discussions explored possibilities of deepening relations with Israel around shared priorities for tourism. The focus here was on topics including tourism innovation and entrepreneurship and also investments in tourism.

Also in Jerusalem, Secretary-General Pololikashvili and the UNWTO delegation received a warm welcome at the Ministry of Tourism, to discuss the deepening of cooperation between UNWTO and Israel. Discussions focused on shared priorities for tourism both in the country and across the wider region, most notably education, innovations, sustainability, data collection, accessibility, legal instruments

Tourism for Rural Development: Israel’s Best Tourism Villages

To conclude the official visit, the UNWTO delegation visited Kfar Kama, named as one of the Best Tourism Villages by UNWTO in 2022. The village was given the award in recognition of its commitment to harnessing the power of tourism to preserve and celebrate its unique local culture. The Israeli village of Neot Semadar was also selected to be part of the Best Tourism Villages Upgrade Programme.

Advancing Tourism Innovation

Recognizing Israel’s focus on innovation and digital transformation, the UNWTO delegation met with leading representatives of the country’s start-up community. Led by UNWTO Executive Director Natalia Bayona, the delegation worked with local innovators to identify the benefits that innovation and digital transformation can deliver both within tourism and in other economic sectors.

  • UNWTO invited the start-up community to take advantage of its leading support network for innovators, including the various UNWTO innovation programs and competitions.
  • To date, Israel participated in all UNWTO global competitions and challenges with 7 winners selected from more than 150 applicants.
  • Executive Director Bayona led discussions exploring potential opportunities to further cooperate on capacity building, training and sharing knowledge related to the innovation expertise the country has when it comes to startups, entrepreneurship in the tourism sector and how they can mentor others to scale up their projects.

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First published at TravelNewsHub.com – Global Travel News

PORTER PLANS DAILY FLORIDA FLIGHTS THIS FALL

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Starting in November, Porter Airlines is launching daily service from Toronto to five Florida destinations: Fort Lauderdale (FLL), Fort Myers (RSW), Miami (MIA), Orlando (MCO), and Tampa (TPA); as well as two destinations – FLL and MCO – from Ottawa.

All routes begin with one daily, roundtrip flight. They include:

• Toronto-Tampa starting – Nov. 1, 4:30 p.m.
• Toronto-Fort Myers – Nov. 10, 4:45 p.m.
• Toronto-Orlando – Nov. 21, noon
• Ottawa-Orlando – Nov. 21, 5:30 p.m.
• Toronto-Fort Lauderdale – Nov. 21, 12:15 p.m.
• Ottawa- Fort Lauderdale – Nov. 30, 4:45 p.m.
• Toronto-Miami – Dec. 12, 3:40 p.m.

The new routes are Porter’s first to the US using its state-of-the-art 132-seat, all-economy Embraer E195-E2 aircraft with a two-by-two configuration designed to provide a more comfortable passenger experience.

First published at Travel Industry Today

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First published at TravelNewsHub.com – Global Travel News

Winners of 2023 PATA Gold Award Announced

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Winners of 2023 PATA Gold Award Announced - TRAVELINDEXBangkok, Thailand, August 24, 2023 / TRAVELINDEX / Winners of the 2023 PATA Gold Awards are announced today by the Pacific Asia Travel Association (PATA). Generously supported and sponsored by the Macao Government Tourism Office (MGTO) since 1995, this year’s awards recognise the achievements of 23 separate organisations and individuals, including the Designated Areas for Sustainable Tourism Administration (DASTA), Galaxy Entertainment Group, Hong Kong Tourism Board, Incheon Tourism Organization, Jeju Tourism Organization, Kerala Tourism, Korea Tourism Organization, MGM China, Nepal Tourism Board, Sabah Tourism Board, Sands China Limited, Sivatel Bangkok Hotel, SriLankan Airlines, SOTC Travel Ltd, Taiwan Tourism Bureau, Tourism Authority of Thailand, Tourism Fiji, and TTG Asia Media Pte Ltd.

The 2023 PATA Gold Award Presentation hosted by MGTO will take place in New Delhi, India on Thursday, October 5 during PATA Travel Mart 2023.

Ms Maria Helena de Senna Fernandes, Director of the Macao Government Tourism Office said, “Congratulations to all winners for the talent displayed in this year’s amazing initiatives which bring a new vigour to tourism in the post-pandemic era. With Macao committed to build a diverse and quality destination, we are honoured to support the PATA Gold Awards and help inspire a vibrant and sustainable development of the industry in the Asia Pacific region.”

“On behalf of PATA, I would like to extend our warmest congratulations to all PATA Gold Award winners and Grand Title winners, as well as all of this year’s participants for their submissions. I look forward to celebrating the accomplishment of this year’s winners who truly represent the values of the Association in working towards a more responsible travel and tourism industry in the Asia Pacific region,” added PATA Chair Peter Semone. “In addition, I would also like to once again thank MGTO for their valuable support and cooperation towards this mission.”

Under the guidance of PATA headquarters, 22 independent judges from around the world selected the winners of the 21 Gold Awards and two Grand Title Winners.

The PATA Grand Title Winners were presented to outstanding entries in two principal categories: Marketing, and Sustainability and Social Responsibility.

MGM China, China received the PATA Gold Award 2023 Grand Title in Marketing for its “Turning A Traditional Cultural Symbol Into A Marketing Catalyst” campaign. Ten years ago, MGM launched the Lion IP brand strategy with the first Lion Dance Championship, leveraging the lion dance – an internationally recognised Lingnan culture icon — and turned this local cultural symbol into long-term brand engagement strategy. The company proposed the development concept of “tourism+”, which champions local culture as its central theme under the Lion IP strategy. Using this one element, the team injected new vitality with modern techniques to create multiple touch points and experiences that ranged from art, exhibitions, and performances, to competitions and training programs. These initiatives transformed a common, everyday language into a powerful cultural symbol that was embraced by audiences of all ages, transcending generations and regions. The success of this strategy is seen through the results that proved how it resonates – and continues to resonate – with a local and global audience. Just as importantly, the strategy has not only inspired MGM, but has also reinvigorated the city of Macau.

The PATA Gold Award 2023 Grand Title in Sustainability and Social Responsibility was awarded to Waterbom Bali, Indonesia for its innovative ‘Karmic Returns’ program. The renowned waterpark, located in Bali, Indonesia, is at the forefront of sustainability practices. Since becoming the first waterpark to achieve carbon neutrality in 2017, Waterbom has set ambitious goals to become the world’s leading sustainable waterpark, focusing on waste, water, and energy reduction. Through its vigilant ‘Green Team,’ the park meticulously monitors, records, and reports its resource consumption, fostering a team culture of ecological awareness. Waterbom employs various methods to conserve water, including rainwater harvesting and a closed-loop filtration system, while also replacing groundwater with recharge wells. The park has an onsite waste management facility, where they create their own compost for gardens. In Q1 2023, they achieved a 97% recycling rate for materials and reduced waste sent to landfills to just 3.4%. Sustainability is deeply ingrained in the park’s ethos, influencing staff training and all operational facets. This highlights Waterbom Bali’s exceptional dedication to environmental responsibility.

Open to both PATA and non-PATA members, this year’s awards attracted a total of 108 entries from travel and tourism organisations and individuals from around the globe.

PATA Grand Title Winners 2023

Marketing
Turning A Traditional Cultural Symbol Into A Marketing Catalyst
MGM China, China

Sustainability and Social Responsibility
Karmic Returns
Waterbom Bali, Indonesia

PATA Gold Award Winners 2023 – Marketing

Marketing Campaign (National – Asia)
Through the lens of GenZ
Hong Kong Tourism Board, Hong Kong SAR

Marketing Campaign (National – Pacific)
Where Happiness Comes Naturally
Tourism Fiji, Fiji

Marketing Campaign (State and city – Global)
Pack Up for Kerala
Kerala Tourism, India

Marketing – Carrier
Around the Island
SriLankan Airlines, Sri Lanka

Marketing – Hospitality
Melco Style x B. Duck @ Studio City
Melco, Macao, China

Marketing – Industry
Kick – starting travel again & connecting diverse Indian traveler
SOTC Travel Ltd, India

Digital Marketing Campaign
Incheon smart tourism project
Incheon Tourism Organization, Korea (ROK)

Printed Marketing Campaign
Korea Unique Venue Promotion Project
Korea Tourism Organization, Korea (ROK)

Travel Video
Catching Sabah
Sabah Tourism Board, Malaysia

Travel Photograph
A Valley in Bloom
Tourism Authority of Thailand, Thailand

Destination Article
Hiking in Australia’s Healing Lands
Rachel Lees, Australia

Business Article
Fancy Feasts
TTG Asia Media Pte Ltd, Singapore

PATA Gold Award Winners 2023 – Sustainability & Social Responsibility

Climate Change Initiative
Galaxy Entertainment Group Environmental and Sustainability Practices
Galaxy Entertainment Group, Macao, China

Corporate and Social Responsibility
Beacon of Sustainability
Sivatel Bangkok Hotel, Thailand

Community-Based Tourism
Kareum Stay
Jeju Tourism Organization, Korea (ROK)

Culture
The Revitalization of Old Phetchaburi Town Riverside Community through the Establishment of Cultural Community-Based Tourism
Designated Areas for Sustainable Tourism Administration – DASTA, Thailand

Heritage
Rejuvenating and Appreciating
MGM China, China

Human Capital Development Initiative
Sands Retail Academy – “Ticket To A Lifestyle Journey”
Sands China Limited, Macao, China

Tourism Destination Resilience (Asia Pacific)
Alabao Bay Secret Land Reappearance Plan
Taiwan Tourism Bureau, Chinese Taipei

Tourism for All
Leofoo Senior Travel Service
Leofoo Tourism Group, Chinese Taipei

Women Empowerment Initiative
Sustainability and Social Responsibility
Nepal Tourism Board, Nepal

JUDGING COMMITTEE FOR GOLD AWARDS 2023

Ms. Ana Savšek, Head of Department, Content Digital Marketing, Slovenian Tourist Board, Slovenia, Slovenia
Ms. Ana Tripković Marković, Phd, Director, National Tourism Organisation of Montenegro, Montenegro
Mr. Chris Adams, Global Head of Research & Insights, Miles Partnership, New Zealand
Mr. Fabrizio Orlando, Global Director, Industry Relations, Tripadvisor, United Kingdom
Dr. Faith Ong, Senior Lecturer, The University of Queensland, Australia
Ms. Hannah Pearson , Regional Director APAC, Adventure Travel Trade Association (ATTA), USA
Ms. Jen Grover, Senior Regional Manager, Business Development APAC, Expedia Group Media Solutions, USA
Ms. Jessie F. McComb, Senior Private Sector Development Specialist – Tourism, World Bank Group, USA
Mr. Justin Farmer, SVP, Business Strategy, MMGY Global, USA
Prof. Kaye Chon, Dean and Chair Professor, School of Hotel and Tourism Management, The Hong Kong Polytechnic University, Hong Kong SAR
Mr. Kok Kee LIM, Senior Vice President, Asia Pacific Public Sector Lead, Mastercard Inc., Singapore
Mr. Leon Rais, Head of Cross Border Travel Asia Pacific, Visa Worldwide Pte Ltd, Singapore
Ms. Montakarn Suvanatap Kittipaisalsilp, Programme Officer for Culture, UNESCO Bangkok, Thailand
Ms. Natalia Bayona, Executive Director, United Nations World Tourism Organisation (UNWTO), Spain
Ms. Natalie Kidd, Managing Director, Asia, Intrepid Travel, Australia
Mr. NobuTaka ISHIKURE, Chairman, Goltz et ses amis, Japan
Mr. Ralf Ostendorf, Director Market Management & Media Relations, Berlin Tourismus & Kongress GmbH / visitBerlin, Germany
Mr. Shiva Dhakal, Managing Director, Royal Mountain Travel, Nepal
Mr. Steven Liew, Director of Public Policy – APAC, Airbnb Singapore Pte Ltd, Singapore
Ms. Suyin Lee, Managing Director, Discova Travel, Singapore
Ms. Topaz Smith, Community Lead, Aviation, Travel & Tourism, World Economic Forum (WEF), USA
Ms. Verra Wang, Senior PR manager, Trip.com Group, China

About PATA
Founded in 1951, the Pacific Asia Travel Association (PATA) is a not-for-profit membership association that acts as a catalyst for the responsible development of travel and tourism to, from and within the Asia Pacific region. The Association provides aligned advocacy, insightful research and innovative events to its member organisations, which includes government, state and city tourism bodies; international airlines and airports; hospitality organisations, and educational institutions, as well as thousands of young tourism professional (YTP) members across the world. The PATA network also embraces the grassroots activism of the PATA Chapters and Student Chapters, who organise numerous travel industry training programmes and business development events across the world. Thousands of travel professionals belong to the 32 local PATA Chapters worldwide, while hundreds of students are members of the 28 PATA Student Chapters globally. The PATAmPOWER platform delivers unrivalled data, forecasts and insights from the PATA Strategic Intelligence Centre to members’ desktops and mobile devices anywhere in the world. PATA’s Head Office has been in Bangkok since 1998. The Association also has an official office in Beijing. Visit www.PATA.org.

Source

First published at TravelNewsHub.com – Global Travel News

ROUND-UP: Aug. 21-25, 2023

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Last week, CATO continued its crusade for industry reform in Ontario; Porter said it will match Air Canada Aeroplan points; Club Med introduced new Ontario reps; and wildfire repercussions continued in Maui and the Okanogan, while the southwestern US dealt with the opposite problem (too much rain).

NEWS

A “broken system” and “ignored” requests to the province to fix it are behind the Canadian Association of Tour Operators (CATO) campaign for a “more effective and fairer traveller protection system for Ontario’s travel industry,” which is set to come to a head at TICO’s upcoming annual general meeting in Sept. 26. CATO (and industry partner ACTA) are continuing to call for significant improvements to the funding framework of the regulatory body and for a legislated consumer contribution protection insurance system (Compensation Fund) and intend to introduce a motion at the meeting call for the improvements.

Unifor Local 114 members at the Victoria-Seattle ferry service have voted 100% in favour of taking legal strike action on Sunday, Sept. 3 if a contract cannot be reached with the company before then.

US President Joe Biden promised that the federal government will help “for as long as it takes” Maui to recover from damage caused by the deadliest US wildfire in more than a century.

The first tropical storm to hit Southern California in 84 years, Hilary brought intensifying rain to the region, with some mountain and desert areas seeing more than half an average year’s worth of rain come down in just one day, including the desert resort city of Palm Springs, which saw nearly three inches of rain in just one day.

AIR

Porter Airlines is giving Air Canada Aeroplan members an opportunity to achieve instant VIPorter loyalty status by matching their current Aeroplan membership level with an equivalent VIPorter Avid Traveller level. Once approved, members will enjoy enhanced travel benefits with their next Porter flight. Every dollar spent gives VIPorter members points redeemable for future flights and 100% credit toward status qualification on any Porter fare. Applications are assessed after submission at flyporter.com, with VIPorter account information and screenshots from Aeroplan accounts provided for review. Registration is open until Sept. 6 with full details available online.

Travellers in Quebec can now combine select Air Transat and Azul Airlines flights to destinations such as Sao Paulo and Manaus, Brazil (connecting through Orlando or Fort Lauderdale). Flights are accessible through the connectair by Air Transat platform, bringing to 12 and the number of additional destinations available in Europe, North Africa, the Middle East, Central and South America, and Canada to over 280.

Air Canada customers will have the freedom and flexibility to change their travel plans when booking on aircanada.com (Canadian edition), thanks to a new partnership with travel app Hopper. For a fee, travellers can now add ‘Cancel for Any Reason’ to eligible non-refundable fare types booked on the Air Canada website.

Flair Airlines says it is launching a unique pilot training program that will see applicants placed in the cockpit of one of the company’s Boeing 737 jets within 18 months. The Edmonton-based budget carrier says its program will radically speed up the length of time it takes in Canada for new pilots to get jobs flying large commercial jets.

BY THE NUMBERS

Aug. 23 was National Cheap Flight Day marking an industry trend that typically sees airfares drop in price following the higher-priced summer travel season.
Through comprehensive travel trend monitoring of historical web site bookings, CheapOair.ca results are showing that the average cost of a domestic airline ticket in the period following Aug. 23 averages a 17% decline from the peak airfares during June and July 2023.Furthermore, the same data shows that international flight fares have decreased on average 21% when comparing travel after Aug. 23 to the summer’s fare high point.

DEALS

Early planners who book their 2023/24 Air Canada Vacations winter vacation package to Mexico and the Caribbean, and Flight & Hotel packages to Hawaii at least four months in advance, will enjoy significant savings with Air Canada Vacations’ Early Booking Bonus. Families can save $400 (for a family of four or $100 p.p.).

Through Sept. 5, Margaritaville at Sea, which offers 3-day, 2-night voyages from Port of Palm Beach, Fla., to Grand Bahama Island is offering a flash sale that allows guest to travel for as low as US$99 for a single guest in an interior stateroom. Valid on travel through April 29, 2024.

TOURS

Railbookers has unveiled a new interactive online map for its brands, Railbookers and Amtrak Vacations. The innovative tool allows users to navigate and learn more about train routes, stations, hotels, and attractions in their desired destinations worldwide. Once an itinerary is selected, the map narrows on each city destination, showing the train station, major attractions, and their proximity to the thousands of hotel options available across both brands. Hotels can then be selected for more information.

Intrepid Travel has launched an emergency appeal and committed US$50,000 through their not-for-profit, The Intrepid Foundation, to support immediate relief efforts in Hawaii following the devastating wildfires that devastated Maui earlier this month. The Intrepid Foundation will dollar match donations to the Hawaii Wildlife Appeal, doubling the donors’ impact.

To donate, click HERE.

HOTELS

Historic Gleneagles Hotel in Scotland has been named the winner of the Art of Hospitality Award, the first category announced in advance of the inaugural The World’s 50 Best Hotels awards 2023. The award was voted for by 580 voters in The World’s 50 Best Hotels Academy, who were asked to name the property where they have received the single-best hospitality experience within the two-year voting period.

Relais & Chateaux’ Stonehaven Le Manor in Sainte-Agathe-des-Monts, Que., will extend Le Pavillon with 17 new additional rooms, located closer to the mountain and offering a magnificent view of the Lac des Sables.

RESORTS

In partnership with Autism Double-Checked, Karisma Hotels & Resorts has introduced what it says is the world’s first-ever Autism Concierge, providing a dedicated contact for all autism-related questions and serving as an extension of an existing three-part training program. The program encourages guests travelling with a child with autism or adult guests with autism to ask about specific needs through a concierge contact found within the resort’s visitor guide. Guests looking for support as they plan their vacation can contact the Autism Concierge via email.

Club Med will debut Club Med Kirora Grand, its newest Japan ski resort, in December, adding to the chain’s roster of 20 mountain resorts throughout the Alps, Canada, and Asia. Located in Hokkaido, Japan’s internationally renowned ski destination, the untouched mountain features white powder snow and unique ski trails that features skiing until May (with 160 days of winter), along with night and off-piste skiing. The resort is a three-minute gondola ride from its sister resort Club Med Kiroro Peak and will be the brand’s sole mountain destination in Asia.

CRUISE

Viking Aton

Viking recently named its newest river ship, the Viking Aton, with a special celebration in Aswan, Egypt. Sister ship of the Viking Osiris, Aton is a state-of-the-art vessel specifically built to navigate the Nile and will sail Viking’s popular Pharaohs & Pyramids itinerary.

The 2025 World Cruise from MSC features an entirely new itinerary aboard MSC Magnifica. The epic 116-night journey departs from European ports – Civitavecchia/Rome, Genoa, Marseille, and Barcelona – on Jan. 4, 5, 6 and 7 2025 respectively, on its way to 50 destinations (22 of them new to the MSC World Cruise) in 21 countries. The three-month journey, will include five continents and cross three of the world’s largest oceans, sailing over 30,000 nautical miles. A highlight will be 19 days spent sailing around the Southern and Western coast of Australia.

FAMS & INCENTIVES

Through Sept. 30, 2023, travel agents who sign up and complete Rocky Mountaineer’s TRACKS Agent Training will be eligible for a chance to win monthly prizes or a grand prize of a complimentary rail journey for two on select Rocky Mountaineer routes in Canada and the US. The free training program is open to certified retail travel agents and wholesale agents/partners globally and takes most people less than an hour to complete!

EVENTS

Skal president Sue Webb (centre) is joined here by the “VoX” Rocks team: Chaymae Boucher, student volunteer, George Brown College; Colin Wood, Air Miles; Denise Graham, Kissimmee; Mike Baginski, Travel Industry Today; Jenni Berg, TTC Tour Brands; and Joanne Gellatly, George Brown College.

Skal’s Toronto chapters (and a few friends) turned out for their annual golf outing last week at Royal Ontario near Milton. Good golf (mostly), good friends and good cheer were the order of the day as close to 70 industry members joined to play and/or for the barbecue lunch. Naturally, prizes were aplenty.

PEOPLE/APPOINTMENTS

Club Med has announced the appointments of Tyler Mattioli and Debbie Miller as Business Development Managers for Ontario. Mattioli joins forces with Samantha Gillingham on the territory of Ontario, with Mattioli over 10 years of tourism industry experience, as both a front-line agent with Flight Centre, Air Canada Vacations and, most recently Air New Zealand. Miller, formerly with Destination Toronto, joins Club Med Meetings & Events with over 20 years of experience in destination sales. She replaces Maria Chung, who retired on July 31.

DESTINATIONS

The road to the iconic Nova Scotia tourist destination Peggy’s Cove reopened after devastating floods last month. It’s welcome news for both visitors and a community hit hard by environmental disasters. The road closure has been hard on the area’s tourism business. The flooding was triggered by torrential thunderstorms that began July 21, and dumped months worth of rain on parts of central Nova Scotia.

The central Okanagan is facing weeks without tourism during its peak season after British Columbia’s premier imposed bans on travel to wildfire zones. The ban will be in place until Sept. 4 for hotels, motels, inns, bed and breakfasts, hostels, RV parks and campgrounds in Kelowna, West Kelowna, Kamloops, Oliver, Osoyoos, Penticton and Vernon.

LAST WEEK IN TRAVEL HISTORY

In 1809, the first Canadian-built steamboat, “The Accommodation,” was launched on the St. Lawrence River at Montreal. Owned by the brewer and banker John Molson, it carried 10 passengers to Quebec City from Montreal on its maiden voyage, which took place at the end of October.

Send info to baginski@travelindustrytoday.com

First published at Travel Industry Today

Source

First published at TravelNewsHub.com – Global Travel News