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OAG Launches New Flight Info Alerts Platform

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OAG Launches New Flight Info Alerts Platform

Singapore, Singapore, November 22, 2021 / TRAVELINDEX / Instant Notification and Detection Product Meets Changing Customer Needs. OAG the world’s leading provider of travel data and insight, today announced the launch of Flight Info Alerts, its new detection and notification product that delivers changes to flight schedules in real-time.

In response to customer demands for a fast and reliable feed which expedites vital changes, it is the only product on the market that enables customers to get instant updates on carrier flight schedules so they can handle data volatility in real-time.

“Alerts is a much-needed solution for our customers who manage bookings or operations and anyone who relies on the accuracy of these vital changes to drive their business. Volatility of this data over the last 18 months has become an increasing challenge, so our customers need us to tell them what’s changed in real-time,” said Phil Callow, CEO, OAG.

OAG’s Flight Info Alerts launch is the latest in a wave of new product innovations powered by its new technology platform, OAG Metis, which saw the release of Flight Info Direct, a Snowflake enabled platform to access and integrate ready to query data, earlier this year.

The evolution and ambition of OAG’s Flight Info API continues to gather pace to equip customers with data covering the full flight and booking journey, with the imminent availability of Flight Status Data into the API suite. Access through a singular API enables OAG customers to innovate, react faster and scale quicker.

Phil Callow adds, “We’re innovating rapidly to meet the changing needs of the travel sector. Our investment in OAG Metis and great tech partnerships with Snowflake and Microsoft Azure enable us to serve the entire ecosystem to scale and serve multiple markets rapidly and efficiently.”

OAG has customers across the travel ecosystem and is embedded in booking engines, travel and hospitality apps, airline apps, online travel agencies, metasearch, search engines, and flight tracking apps.

About OAG
OAG is a leading global travel data provider, that has been powering the growth and innovation of the air travel ecosystem since 1929. Headquartered in the UK, OAG has global operations in the USA, Singapore, Japan, Lithuania and China.

First published at TravelCommunication.net

First published at TravelNewsHub.com – Global Travel News

IATA Appoints Marie Owens Thomsen as Chief Economist

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IATA Appoints Marie Owens Thomsen as Chief Economist - TRAVELINDEXGeneva, Switzerland, November 18, 2021 / TRAVELINDEX / The International Air Transport Association (IATA) announced that Marie Owens Thomsen will join the Association as its Chief Economist effective 4 January 2022.

Owens Thomsen will come from Banque Lombard Odier, where she has served as Head of Global Trends and Sustainability since 2020. Prior to that she was the long-time Global Head of Investment Intelligence (2011-2020) at Indosuez Wealth Management. Additionally, she has served in Chief Economist and related roles for Merrill Lynch, Dresdner Kleinwort Benson and HSBC. Her varied career also includes entrepreneurship and market development activities.

“Marie’s work on macro-economic issues with a focus on sustainability will prepare her to address aviation’s top issues—namely recovery from COVID-19 and sustainability. Coming from outside the aviation sector, she will bring valuable new insights and perspectives. And I am confident that she will carry on IATA’s reputation for objective reporting and analysis that is essential for explaining aviation’s contribution to the global economy and advocating for the polices airlines need to be successful,” said Willie Walsh, IATA’s Director General.

“I am joining IATA to contribute to the aviation sector which has been a formidable long-term driver of economic growth. I’ll do this with a research approach that identifies causal factors for critical issues and their high-priority solutions. This is important as aviation begins the recovery from COVID-19 and continues the journey to net zero emissions. I look forward to a future where aviation can flourish within a sustainable global economy,” said Owens Thomsen.

Owens Thomsen holds a PhD in International Economics from The Graduate Institute in Geneva and an MBA equivalent from the University of Gothenburg in International Economics and Business. Holding US, UK and Swiss nationalities, she has worked in the UK, France and Switzerland and is fluent in Swedish, English and French.

Owens Thomsen succeeds Brian Pearce who retired from IATA earlier this year after serving as Chief Economist since 2004.

First published at TravelCommunication.net

First published at TravelNewsHub.com – Global Travel News

Sabre Retail Intelligence Enables Airlines to Grow Through Personalized Retailing

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Sabre Retail Intelligence Enables Airlines to Grow Through Personalized Retailing

Southlake, Texas, United States, November 8, 2021 / TRAVELINDEX / Sabre Corporation, the leading software and technology company that powers the global travel industry, today announced the release of the first two products in the company’s Retail Intelligence suite: Sabre Air Price IQ™ and Sabre Ancillary IQ™ for the dynamic pricing of airfare and ancillaries, respectively.

Sabre Retail Intelligence is an innovative product suite that enables airlines to deliver a more personalized travel offers in both traditional and NDC channels. Powered by Sabre Travel AI™ – an innovative capability that integrates Sabre technology with Google Cloud’s state-of-the-art AI technology and advanced machine-learning services – Retail Intelligence will allow airlines to dynamically provide offers to travelers based on preferences, marketplace insights and purchase probability, creating a more personalized and better traveler experience.

“We are facing a rapidly changing world and the travel ecosystem looks very different than it did just 18 months ago,” said Wade Jones, chief product officer, Sabre Travel Solutions. “Traveler expectations for relevant and personalized offers are growing, and airlines are more focused than ever on becoming sophisticated retailers. Relying on traditional strategies based on historical data patterns isn’t enough – airlines need intelligent solutions driven by artificial intelligence and machine learning. This is what we are offering with Sabre’s Retail Intelligence suite of products.”

Sabre Air Price IQ increases airlines’ pricing agility and precision by allowing airlines to adapt quickly to changing marketplace conditions. Considering traveler segment and trip intent from the shopping request, the product supports an airline’s efforts to maximize revenue opportunities while providing a seamless experience to travelers.

Sabre Ancillary IQ uses machine learning to present ancillary offers based on multiple factors, including real-time shopping data and purchase probability to increase incremental revenue opportunities and traveler satisfaction. As a result, airlines can deliver increased value and more choice to their travelers.

Both products can help airlines increase revenue opportunity by adapting quickly to changing marketplace conditions while enhancing customer satisfaction by offering travelers the personalized offers that are just right for them. The products are expected to deliver airlines an uplift in incremental revenue of up to three percent when combined with upcoming products being added to the Retail Intelligence suite in 2022.[1]

“As travel retailing becomes more complex to meet increasingly sophisticated consumer expectations, the rules-based technology in use across the industry today will no longer deliver satisfactory results,” said Sundar Narasimhan, president, Sabre Labs and Product Strategy. “To truly modernize travel retailing, the industry requires intelligent systems that allow for continuous learning and scaling at speed. At Sabre, we are focused on equipping our customers with those AI-based solutions that will modernize the way we shop, book and experience travel, delivering incremental value for our customers and the travelers they serve.”

Sabre’s strategic partnership with Google established the Sabre + Google Innovation Framework, pairing Sabre’s travel industry experience with Google Cloud’s advanced artificial intelligence and machine learning capabilities, creating Sabre Travel AI. Utilizing this industry-first capability, Sabre will enable its current products with advanced machine-learning and artificial intelligence to power the retailing experience of the future in travel. The two companies are working to co-develop innovative new technology to bring customers modern, data-driven, omni-channel solutions that enable highly personalized traveler experiences.

About Sabre Corporation
Sabre Corporation is a leading software and technology company that powers the global travel industry, serving a wide range of travel companies including airlines, hoteliers, travel agencies and other suppliers. The company provides retailing, distribution and fulfilment solutions that help its customers operate more efficiently, drive revenue and offer personalized traveller experiences. Through its leading travel marketplace, Sabre connects travel suppliers with buyers from around the globe. Sabre’s technology platform manages more than $260B worth of global travel spend annually. Headquartered in Southlake, Texas, USA, Sabre serves customers in more than 160 countries around the world.

First published at TravelCommunication.net

First published at TravelNewsHub.com – Global Travel News

Toki Air joins Sabre to Launch Leisure Focused Airline

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Toki Air joins Sabre to Launch Leisure Focused Airline

Niigata, Japan, October 28, 2021 / TRAVELINDEX / Radixx, a Sabre company and leading airline retailing software provider, today announced the company has entered into an agreement for the full Radixx product suite with TOKI AIR, a start-up low-cost carrier based in Japan’s port city, Niigata. TOKI AIR will initially focus its strategy on the regional leisure market with flights originating out of Niigata Airport to major domestic destinations within Japan.

TOKI AIR chose Radixx as its technology partner due to its established presence within Japan as well as its ability to meet the airline’s implementation timeline. As part of the engagement, TOKI AIR will take advantage of the full Radixx product suite including Radixx ezyCommerce, Radixx Res, Radixx Go, Radixx Go Touch, and Radixx Insight. The adoption of the full suite will enable the airline to launch sales with the most modern solutions and drive efficiencies from the start of operation.

“We were impressed by each of the product demos that we saw in regard to response times and automated processes that will help establish our airline operations,” said Masaki Hasegawa, Representative director, TOKI AIR. “We are grateful to the Sabre and Radixx team for their commitment to meet our implementation time. We believe that their existing footprint in Japan along with their breadth of products has allowed us to establish an exciting path forward with Sabre and the Radixx product suite as our chosen technology partner.”

To showcase its e-commerce offers, TOKI AIR will use Radixx ezyCommerce internet booking engine including a fully integrated Travel Agency Portal which will be used by local travel agents. TOKI AIR will maintain a high level of control over their online branding and offers using the Radixx ezyCommerce Content Management System.

TOKI AIR will go live on the Radixx Res passenger services system designed to optimize retailing strategies and conversion, with retailing built in the core, enabling centralized management of flight and value-added services. It is this centralized logic that will allow the airline to quickly setup fare and ancillary offers as well as automate processes that enable efficiency. The modern, intuitive interface supports their need for double-byte characters, enhancing the agent experience.

Radixx Go departure services suite and Radixx Go Touch mobile solutions will enable TOKI AIR to evolve its check-in operations at the airport and easily expand capacity during peak season using roaming agents. Together, the departure services desktop and mobile solutions will help create an efficient airport experience for travelers.

TOKI AIR will use Radixx Insight reporting and analytics tool to proactively make swift and meaningful business decisions in real-time.

“We are thrilled to further expand our valued partnerships in Japan and welcome TOKI AIR to the Sabre and Radixx community,” said Chris Collins, senior vice president and general manager for Radixx. “We are proud to provide their airline with our industry-leading technology and are deeply committed to facilitating a seamless implementation and go live for their airline.”

Together, Sabre and Radixx’s robust travel platform will provide the airline a one-stop shop in offer and order management through fulfillment and post-flight operations.

TOKI AIR operated a test flight from Tokyo Narita Airport to Sado Airport on May 24, 2021. TOKI AIR plans to launch sales in March 2022 and commence flight operations towards the middle of 2022. The airline also plans to expand its cargo business with ATR Cargo Flex aircraft.

About Sabre Corporation
Sabre Corporation is a leading software and technology company that powers the global travel industry, serving a wide range of travel companies including airlines, hoteliers, travel agencies and other suppliers. The company provides retailing, distribution and fulfilment solutions that help its customers operate more efficiently, drive revenue and offer personalized traveler experiences. Through its leading travel marketplace, Sabre connects travel suppliers with buyers from around the globe. Sabre’s technology platform manages more than $260B worth of global travel spend annually. Headquartered in Southlake, Texas, USA, Sabre serves customers in more than 160 countries around the world.

About Radixx
Founded in 1993, Radixx, headquartered in Orlando, Florida, combines an innovative technology approach with unique partnership models enabling airlines of all sizes and business models to be effective retailers and efficient operators. Radixx caters to LCC and ULCC airlines, including the support of GDS distribution. Radixx offers a world-class Internet Booking Engine, Radixx ezyCommerce™, a cloud-based Passenger Services System, Radixx Res™, and a leading Departure Services Suite, Radixx Go™, uniquely designed to enable airlines to increase their profitability and maximize productivity through expanded distribution services. Since 2016, Radixx has delivered its sixth-generation, micro-services-based passenger services system.

About TOKI AIR
Established in 2020, TOKI AIR is a low-cost carrier jointly established by the Niigata Chamber of Commerce and Niigata Association of Corporate Executives. The new airline is expected to operate ATR aircraft to attractive routes such as Kansai area, Nagoya, Sendai, and Sapporo. TOKI AIR plans to commence operations in 2022. And TOKI AIR plans new route connected SADO-island and Tokyo.

First published at TravelCommunication.net

First published at TravelNewsHub.com – Global Travel News

UNWTO and ICAO Partner for Aviation and Tourism Recovery

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UNWTO and ICAO Partner for Aviation and Tourism Recovery

Montréal, Québec, Canada, October 25, 2021 / TRAVELINDEX / UNWTO and the International Civil Aviation Organization have agreed to strengthen their partnership with the aim of supporting the safe restart of travel and tourism and accelerating the two sectors’ shift towards greater resilience and sustainability.

Confirmed a week ahead of the UN Climate Change Conference (COP26), the new agreement underscores UNWTO’s call for enhanced collaboration in order to realize tourism’s potential to lead recovery and drive sustainable and inclusive growth. In the immediate term, UNWTO and ICAO will work to support aviation and tourism bounce back from the impacts of the COVID-19 pandemic.

Coordination at every level

Tourism and air travel are essential pillars of growth and opportunity, most notably for developing countries and communities

At the same time, the agreement illustrates a shared commitment to enhancing coordination at every level, from policy research and management areas, to border management and facilitation of safe and seamless travel, one of UNWTO’s long-standing priorities. The Memorandum of Understanding also recognizes the importance of securing relevant finance mechanisms to accelerate the shift towards greener travel and tourism, with a commitment to joint advocacy and fundraising efforts.

UNWTO Secretary-General Zurab Pololikashvili said: “Tourism and air travel are essential pillars of growth and opportunity, most notably for developing countries and communities. As air travel resumes and tourism restarts, both sectors must collaborate to support the livelihoods of today and to build a more resilient and sustainable future. The partnership between UNWTO and ICAO will allow exactly this.”

ICAO Council President Salvatore Sciacchitano added: “This agreement is an important step to help our organizations address joint data and research initiatives, the modernization and financing of aviation infrastructure, and the alleviation of economic regulatory constraints to enhance air connectivity and seamless travel.”

Building on past partnerships

ICAO has been part of UNWTO’s Global Tourism Crisis Committee, established at the start of the current crisis to unite the diverse tourism sector behind a common response and recovery plan. At the same time, UNWTO has also contributed to ICAO’s COVID-19 Aviation Recovery Task Force (CART), working to identify and recommend strategic priorities and policies for countries and aviation industry operators.  Moreover, ICAO has been part of the UNWTO’s Committee for the development of an International Code for the Protection of Tourists as an observer, actively contributing to the drafting of the Code together with 98 Member States, five non-UNWTO Members and several observers from a diverse range of international organizations and private stakeholders.

First published at TravelCommunication.net

First published at TravelNewsHub.com – Global Travel News

Six More Airlines Implement IATA Travel Pass

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Six More Airlines Implement IATA Travel Pass

Boston, Massachusetts, United States, October 12, 2021 / TRAVELINDEX / The International Air Transport Association (IATA) announced that Etihad Airways, Jazeera Airways, Jetstar, Qantas, Qatar Airways and Royal Jordanian, will implement IATA Travel Pass in a phased rollout across the airlines’ networks. These five airlines join Emirates Airline as IATA Travel Pass implementation pioneers.

The announcement, made on the sidelines of the 77th IATA Annual General Meeting being held in Boston, follows eleven months of extensive testing by 76 airlines.

“After months of testing, IATA Travel Pass is now entering the operational phase. The app has proven itself to be an effective tool to manage the complex mess of travel health credentials that governments require. And it’s a great vote of confidence that some of the world’s best known airline brands will be making it available to their customers over the coming months,” said Willie Walsh, IATA’s Director General.

The app offers a safe and secure way for travelers to check the requirements for their journey, receive test results and scan their vaccine certificates, verify that these meet the destination and transit requirements and share these effortlessly with health officials and airlines prior to departure. This will avoid queuing and congestion for document checks—to the benefit of travelers, airlines, airports and governments.

IATA Travel Pass is a mobile app that can receive and verify a range of COVID-19 test results and digital vaccines certificates. Currently vaccine certificates from 52 countries (representing the source of 56% of global air travel) can be managed using the app. This will increase to 74 countries, representing 85% of global traffic, by the end of November.

IATA Travel Pass is expected to play a key role in the aviation industry’s recovery from the impact of COVID-19. A digitalized solution to manage the paperwork of COVID-19 travel health credentials will support a return to travel when borders reopen. With many governments relying on airlines for COVID-19 document checking this will be critical in avoiding queues and congestion at check-in as travel ramps up.

First published at TravelCommunication.net

First published at TravelNewsHub.com – Global Travel News

Sabre and Emirates Sign New Distribution Agreement

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Sabre and Emirates Sign New Distribution Agreement - TRAVELINDEXDubai, United Arab Emirates, October 11, 2021 / TRAVELINDEX / Sabre Corporation, the leading software and technology company that powers the global travel industry, and Emirates, one of the world’s largest international airlines, have signed a new multi-year, worldwide distribution agreement.

The new agreement will provide Sabre-connected travel buyers and agencies with access to Emirates’ content, through Sabre’s global distribution system (GDS), with immediate effect. Further to this, Emirates will create and distribute NDC offers through the Sabre GDS.

“We are delighted to reestablish our long-standing partnership with Emirates,” said Roshan Mendis, Chief Commercial Officer, Sabre Travel Solutions. “The agreement demonstrates our commitment to creating a sustainable distribution model that benefits all constituents across the travel value chain. Resulting from thoughtful discussions between both parties, our new agreement will provide both Emirates and travel buyers with immense value, removing complexity in the buying process, which is crucial to the recovery of the industry.”

The new contract will connect Emirates to a global network of travelers, while supporting its global vision to provide travel buyers and travelers with personalized offers.

“We are pleased to have reached this distribution agreement with Sabre,” said Adnan Kazim, Chief Commercial Officer at Emirates. “The new contract will support us to meet the needs of our agency partners. Providing agencies with flexibility, choice and efficiency will help them to thrive in the current climate and will help us drive revenue and growth.”

In addition to the new agreement, Sabre will continue to partner with Emirates on advanced retailing, data and analytics capabilities through a number of its industry-leading solutions in areas such as network planning, revenue optimization and market intelligence.

About Sabre Corporation
Sabre Corporation is a leading software and technology company that powers the global travel industry, serving a wide range of travel companies including airlines, hoteliers, travel agencies and other suppliers. The company provides retailing, distribution and fulfilment solutions that help its customers operate more efficiently, drive revenue and offer personalized traveler experiences. Through its leading travel marketplace, Sabre connects travel suppliers with buyers from around the globe. Sabre’s technology platform manages more than $260B worth of global travel spend annually. Headquartered in Southlake, Texas, USA, Sabre serves customers in more than 160 countries around the world.

About Emirates
Emirates is the award-winning airline renowned for its industry-leading services in the air and on the ground. It is the world’s largest operator of the popular Boeing 777 and iconic Airbus A380 aircraft, both modern and efficient widebody aircraft types which offer the latest onboard comforts. Emirates’ global network connects over 120 cities on six continents to, and through, its hub in Dubai. The airline also contributes to vibrant communities as a prominent sponsor of sports and cultural events around the world.

First published at TravelCommunication.net

First published at TravelNewsHub.com – Global Travel News

IATA: China Eastern Airlines to Host 78th AGM in Shanghai

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IATA: China Eastern Airlines to Host 78th AGM in Shanghai

Shanghai, China, October 5, 2021 / TRAVELINDEX / The International Air Transport Association (IATA) announced that China Eastern Airlines will host the 78th IATA Annual General Meeting (AGM) and World Air Transport Summit in Shanghai, People’s Republic of China, on 19-21 June 2022.

This will be the third time China will host the global gathering of aviation’s top leaders. The AGM was previously held in Beijing in 2012 and in Shanghai in 2002.

“We look forward to gathering the aviation industry in Shanghai for the 78th IATA AGM. China is a dynamic aviation market, with its domestic travel among the fastest to recover from the damage brought by COVID-19. We are delighted to be able to bring the AGM to China again,” said Willie Walsh, IATA’s Director General.

“China Eastern Airlines is excited to host the IATA AGM and to welcome our industry colleagues to our home city of Shanghai. In the 20 years since the AGM was last held in Shanghai, the city has completely changed. We look forward to showcasing our vibrant city and warm Chinese hospitality,” said Liu Shaoyong, Chairman, China Eastern Airlines.

The decision to host the 78th IATA Annual General Meeting and World Air Transport Summit was made by the 77th AGM and World Air Transport Summit in Boston.

First published at TravelCommunication.net

First published at TravelNewsHub.com – Global Travel News

Governments Response to Delta Variant Slams August Traffic Demand

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Governments Response to Delta Variant Slams August Traffic Demand - TRAVELINDEXGeneva, Switzerland, October 3, 2021 / TRAVELINDEX / The International Air Transport Association (IATA) announced that the recovery in air travel decelerated in August compared to July, as government actions in response to concerns over the COVID-19 Delta variant cut deeply into domestic travel demand.

Because comparisons between 2021 and 2020 monthly results are distorted by the extraordinary impact of COVID-19, unless otherwise noted all comparisons are to July 2019, which followed a normal demand pattern.

– Total demand for air travel in August 2021 (measured in revenue passenger kilometers or RPKs) was down 56.0% compared to August 2019. This marked a slowdown from July, when demand was 53.0% below July 2019 levels.

– This was entirely driven by domestic markets, which were down 32.2% compared to August 2019, a major deterioration from July 2021, when traffic was down 16.1% versus two years ago. The worst impact was in China, while India and Russia were the only large markets to show a month-to-month improvement compared to July 2021.

– International passenger demand in August was 68.8% below August 2019, which was an improvement compared to the 73.1% decline recorded in July. All regions showed improvement, which was attributable to growing vaccination rates and less stringent international travel restrictions in some regions.

“August results reflect the impact of concerns over the Delta variant on domestic travel, even as international travel continued on a snail’s pace toward a full recovery that cannot happen until governments restore the freedom to travel. In that regard, the recent US announcement to lift travel restrictions from early November on fully vaccinated travelers is very good news and will bring certainty to a key market. But challenges remain, September bookings indicate a deterioration in international recovery. That’s bad news heading into the traditionally slower fourth quarter,” said Willie Walsh, IATA’s Director General.

International Passenger Markets

– European carriers’ August international traffic declined 55.9% versus August 2019, significantly bettering the 63.2% decrease in July compared to the same month in 2019. Capacity dropped 45.0% and load factor fell 17.7 percentage points to 71.5%.

– Asia-Pacific airlines saw their August international traffic fall 93.4% compared to August 2019, barely improved over the 94.5% drop registered in July 2021 versus July 2019 as the region continues to have the strictest border control measures. Capacity dropped 85.7% and the load factor was down 44.9 percentage points to 37.9%, by far the lowest among regions.

– Middle Eastern airlines had a 69.3% demand drop in August compared to August 2019, improved upon the 73.6% decrease in July, versus the same month in 2019. Capacity declined 55.0%, and load factor deteriorated 26.2 percentage points to 56.2%.

– North American carriers experienced a 59.0% traffic drop in August versus the 2019 period, much improved on the 61.7% decline in July compared to July 2019. Capacity sank 48.5%, and load factor dipped 18.0 percentage points to 70.3%.

– Latin American airlines saw a 63.1% drop in August traffic, compared to the same month in 2019, improved over the 68.3% decline in July compared to July 2019. August capacity fell 57.3% and load factor dropped 11.4 percentage points to 72.6%, which was the highest load factor among the regions for the eleventh consecutive month.

– African airlines’ traffic fell 58.5% in August versus two years’ ago, somewhat improved over the 60.4% decline in July compared to July 2019. August capacity was down 50.1% and load factor declined 12.7% to 63.0%.

– China’s domestic traffic dropped 57.0% compared to August 2019 – a huge deterioration from the 2.5% fall in July. However, overall cases were low, and outbreaks were mostly under control by the end of August, suggesting numbers will improve in September.

– India’s domestic traffic reversed the trend, as demand fell 44.8% in August, improved from a 58.9% decline in July versus July 2019, owing to positive trends in new cases and vaccination.

The Bottom Line

“The rapid slowdown in the domestic traffic recovery in August, owing to a spike in the Delta variant shows how exposed air travel continues to be to the cycles of COVID-19. For governments that should send two messages. The first is that this is not the time to step away from continuing support of the industry, both financial and regulatory. The second is the need to apply a risk-based approach to managing borders–as passengers are already doing in making their travel decisions,” said Walsh.

Next week, leaders of the global aviation community will gather in Boston at the 77th IATA Annual General Meeting (AGM) and World Air Transport Summit, 3-5 October. “The AGM provides a powerful vote of confidence in the safety of international air travel and the health protocols that have now been in place for up to 18 months. I’ve said it before: virtual meetings are no substitute for the value delivered through the opportunity to meet face-to-face. The AGM will provide a powerful reminder of this fact.”

First published at TravelCommunication.net

First published at TravelNewsHub.com – Global Travel News

Biman Bangladesh Airlines Adopts Comprehensive Suite of Sabre Solutions

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Biman Bangladesh Airlines Adopts Comprehensive Suite of Sabre Solutions - AIRLINEHUB.com - TRAVELINDEXDhaka, Bangladesh, September 10, 2021 / TRAVELINDEX / Bangladesh’s national carrier Biman Bangladesh Airlines will leverage Sabre’s Passenger Service System (PSS) and Global Distribution System (GDS) as well as a broad range of additional Sabre technology solutions to support recovery and future growth in a competitive market. Sabre Corporation, a leading software and technology provider that powers the global travel industry, today announced a new strategic partnership with Bangladesh’s national flag carrier, Biman Bangladesh Airlines (Biman).

Under the new agreement, Biman will adopt the SabreSonic Passenger Service System (PSS) to power digital transformation, drive revenue growth and improve the passenger experience. Biman has also selected a further set of Sabre solutions as well as renewing its global distribution agreement with Sabre to help meet the demands of modern-day travellers, ensure availability across all points of sale, maximize customer acquisition, leverage its loyalty program and stimulate demand as industry recovery gains momentum.

“We’re thrilled to embark on a new relationship with Sabre during this critical time for the travel industry,” said Dr Abu Saleh Mostafa Kamal, Managing Director and CEO, Biman. “It is more important now than ever that we have agile and advanced solutions to empower us to improve operational efficiencies, boost revenue as we move into recovery, and to create a differentiated brand experience in the competitive Bangladeshi market and beyond. We look forward to flying our nation’s bi-coloured flag domestically, regionally and internationally as borders re-open, with support from Sabre’s robust technology.”

The Sabre Commercial Platform, the platform within which SabreSonic PSS is housed, is positioned to help empower airlines to drive revenue maximization and a differentiated brand experience. It meets airlines where they are and takes them where they want to go through flexible, open, and intelligent technology, delivering end-to-end personalized retailing from commercial optimization through order fulfilment; enabling enhanced travel experiences for the airline’s customers and helping the airline to increase revenue opportunities.

SabreSonic PSS is designed to automate and streamline sales and reservations processes, helping airlines maximize revenue opportunities, save costs, enhance inventory revenue optimization, extend their reach through partnerships and maximize efficiency and effectiveness of airline offerings. This latest deal further expands Sabre’s global PSS footprint, with the company having announced SabreSonic PSS wins, during its most recent earnings call, expected to bring more than 40 million incremental passengers boarded to the platform.

As well as Sabre’s comprehensive, passenger-centric PSS, Dhaka-headquartered Biman will also be utilizing Sabre’s:

Global Distribution System (GDS) in a long-term renewal agreement to distribute its fares and offers to hundreds of thousands of travel agents worldwide;

Departure Control Suite to help Biman deliver a seamless and efficient airport experience with a robust solution for passenger reaccommodation. The suite will help in enabling a true walk-through experience at the airport through automation and self-service capabilities.

SabreSonic Digital Experience a highly-extensible user interface framework that provides access to robust, end-to-end retail capabilities, enabling shop and book, ancillaries, payments and fulfilment all through self-service capabilities, helping the airline to develop a fully-responsive and configurable eCommerce website and mobile app in-line with Biman’s digital transformation.

SabreSonic CSS Digital Workspace with flexible mobile-ready workflows designed to improve agent productivity and enable them to deliver personalized customer service at the airport and call centre.

SabreSonic Direct Connect Platform to deliver a suite of shopping, booking, and fulfilment web services as well as a GUI to their travel agency or third-party partners, helping the airline deliver omni-channel travel experiences through capabilities that are built once, deployed many times

Sabre Application Programming Interface (API) Hub which provides a portfolio of comprehensive APIs that support a broad range of the Sabre Commercial Platform functionality, enabling speed-to-market and control over distribution across all channels.

Data and Analytics/ Business Intelligence which delivers a layer of connected enterprise data by providing Biman with meaningful data and actionable intelligence for the entire airline enterprise; and

Loyalty Management System to enable Biman to recognize, track and reward their most loyal customers across all touchpoints during their journeys, providing an improved customer experience and increased customer loyalty that results in repeat revenue and increased share of wallet.

“We know how difficult the current climate continues to be for the airline, and wider travel industry said Rakesh Narayanan, Vice President, Regional General Manager, Asia Pacific, Travel Solutions, Airline Sales. “However, we also know that our travel partners are seizing this opportunity to take a fresh look at their technology strategy to ensure they are in a position of competitive strength going forward. We’re delighted to be partnering Biman on their digital transformation journey with a comprehensive suite of Sabre retailing, distribution and fulfilment solutions.”

Mohammed Salahuddin-General Manager-Marketing, Biman Bangladesh Airlines added: “We are delighted to work together with leading global airline solution provider, Sabre, that allow Biman to access all the services we require through one single platform, supporting us on our digital transformation journey and enabling Biman to be more competitive in the local, regional and international airline markets.”

First published at TravelCommunication.net

First published at TravelNewsHub.com – Global Travel News