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Technology

Sabre Accelerates NDC Rollout with Qatar Airways

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AIRLINEHUB.com - Sabre Accelerates NDC Rollout with Qatar Airways - TRAVELINDEXDoha, Qatar, July 13, 2022 / TRAVELINDEX / Travel agencies to shop, book and service NDC offers through Sabre Red 360 as well as the technology provider’s Offer and Order APIs. Sabre Corporation (NASDAQ: SABR), a leading software and technology company powering the global travel industry, has successfully integrated IATA New Distribution Capability (NDC) content from Qatar Airways (QR) to its global distribution system (GDS). After a pilot phase with agency customers in Australia and Sweden, the offers of Qatar’s flag carrier will now be rolled out successively to travel agencies across the globe starting on July 7, 2022.

Travel agencies will be able to shop, book, and manage NDC offers from Qatar Airways. Access to Qatar’s content will be available through Sabre Red 360, Sabre’s agency point-of-sale tool, as well as its NDC-enabled Offer and Order Application Programming Interfaces (APIs).

“We’ve been actively engaged in Sabre’s Beyond NDC program for several years and we’re proud to be the first carrier based in EMEA to make our products and offers available to the global travel agency community through Sabre’s marketplace,” said Matt Raos, Senior Vice President Global Sales at Qatar Airways. “With NDC as a part of our strategy to evolve our offering and enhance ancillary sales, we believe effective distribution in the indirect channel will become more important in the future.”

With Qatar Airways’ extensive network of destinations, access to the carrier’s unique NDC content is expected to be relevant to travel buyers across the globe in the post-COVID-19 recovery period and beyond.

“As the corporate travel sector continues to recover, customers are looking for enhanced shopping experiences and improved content in their marketplace,” said John Bukowski, Vice President of Distribution, Content and Sourcing at American Express Global Business Travel. “Our objective is to ensure that our customers and travelers have access to the broadest content and an unrivaled travel experience. We are excited about collaborating with Qatar Airways and Sabre to continue to evolve our customers access to content while delivering the servicing and experience they expect from American Express GBT.”

NDC is one aspect of Sabre’s strategic goal to create a new marketplace for personalized travel, with some key developments expected for 2022. Dynamic air pricing for NDC offers is anticipated to become available with the recently launched Air Price IQ ™ product within the Sabre Retail Intelligence suite, which will enable airlines to optimize offers in real-time with machine learning and data analytics capabilities based on airlines’ unique strategies and needs. As an NDC aggregator and airline IT provider, Sabre is now included in the Airline Retailing Maturity (ARM) index from the International Air Transport Association (IATA). Radixx, which provides solutions for low-cost carrier airlines, is also expected to become certified under the ARM index later this year as an airline IT provider.

“We’ve always said that NDC is a marathon, not a sprint,” said Kathy Morgan, vice president, Channel Delivery, Sabre Travel Solutions. “We believe that realizing the potential of NDC is a collaborative effort, and we are excited about the progress we are making with carriers like Qatar Airways. Alongside strategic efforts like Sabre Travel AI ™, as well as the launch of our Retail Intelligence suite of products, these NDC achievements expand and progress our opportunities to advance personalized retailing.”

About Sabre Corporation
Sabre Corporation is a leading technology provider to the global travel industry. Sabre’s software, data, mobile and distribution solutions are used by hundreds of airlines and thousands of hotel properties to manage critical operations, including passenger and guest reservations, revenue management, flight, network and crew management. Sabre also operates a leading global travel marketplace, which processes more than US$120 billion of global travel spend annually by connecting travel buyers and suppliers. Headquartered in Southlake, Texas, USA, Sabre serves customers in more than 160 countries around the world.

About Qatar Airways
A multiple award-winning airline, Qatar Airways was announced as the ‘Airline of the Year’ at the 2021 World Airline Awards, managed by the international air transport rating organization. It was also named ‘World’s Best Business Class’, ‘World’s Best Business Class Airline Lounge’, ‘World’s Best Business Class Airline Seat’, ‘World’s Best Business Class Onboard Catering’ and ‘Best Airline in the Middle East’.

First published at TravelNewsHub.com – Global Travel News

Smart Finder Reveals Business Expansion and New Product

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Smart Finder Reveals Business Expansion and New Product - HOTELWORLDS - TRAVELINDEXBangkok, Thailand, June 16,2022 / TRAVELINDEX / Smart Finder, Thailand’s leading one-stop software developer for the hospitality industry reveals its growth figure for Q1 of 2022, which surpassed that of the previous year, creating confidence for the business’s continued growth and further expansion into new verticals and territories. The Company also reveals partial information about its new cloud-based products which will be launched in 2022.

Mr. Soros Raktham, Chief Executive Officer and Founder of Smart Finder stated that the COVID-19 pandemic seriously impacted the business. “Since we developed all solutions only for the tourism and hospitality service industries. Never, throughout the 25-year history of the company, had innovation and diversification been this important. It took vision, courage, and team effort, not just to get through the pandemic, but to come out bigger and better”.

Currently, the company has over 1,000 customers; the majority are Thailand-based hotels. The pandemic saw several of Smart Finders’ clients closing their properties or even dissolving their businesses, while others adjusted their focus to the domestic tourist market.

Before establishing the software development company, Mr. Soros was a hotelier, accountant, and auditor. With over 10 years of “hands-on” experience in the industry, he understands the challenges and burdens (of expenses) of running hotels.

As Mr. Soros believes that “Developing software requires collaboration and sharing of ideas within all the teams, partners and customers alike, to understand their pain points and fulfill the needs of their businesses”.
Hence, Smart Finder essentially acts as a solutions provider for its customers, to facilitate their business’ success.

Smart Finder adopted the “Go together, go further” approach by offering several “survival solutions” to their customers, including offering discounts and flexible payment terms. By doing so, both parties would mutually bear the financial hardship brought on by the pandemic. This approach has cemented the trust leading to better relationships.

In Q4 of 2021, the Company’s turnover fell by 25%. But because of the Company’s efficient cost and expense management, the business could get through the crisis.

In 2019, pre-Covid, Singapore-based SEA GARENA; the region’s biggest startup investment company, invested an undisclosed amount in Smart Finder after considering the potential of the solutions developed by the Thai team.

They made funds available to further develop the company’s three main products for the cloud namely, Property Management System (PMS), Point-of-Sale (POS), and Back-office System (BOS). As well as a range of “self-service products” focusing on a mobile guest application (GSA) and a self-service kiosk. All products are due to be launched later this year and are set to come with fully integrated payment solutions, making it easier, faster, safer, and competitive for customers to use.

The new software will be more customizable and scalable, thus more applicable to a wider range of businesses beyond hotels, such as entertainment complexes, spas, amusement parks, waterparks, and serviced accommodations.

Venues may choose to use our new products either with a cloud server, an on-premise server, or both (hybrid), thus providing a solution for all types of clients, venues with no restrictions on size or location. Also included in the new range of products will be a new mobile application for the employees featuring task management, approvals, etc. adding agility and efficiency while simultaneously managing your teams.

The full cloud suite of products will initially be launched in regional markets. In Q4 of this year, Smart Finder will be rolling out pilot projects in Thailand as well as neighboring countries including Vietnam, Cambodia, and Indonesia, with tourism similar to Thailand’s.

Mr. Soros stated that “for the course of business this year, we are determined to deliver our new products with greater efficiency and better features. I am privileged to have an extremely experienced team. Some of which have been with the company for 15-25 years and have a very deep knowledge of our customers’ needs, resulting in developing – not just what they want – but also being able to give them what they need”.

Mr. Soros additionally concluded that “we have set out an ambitious 5-year plan to take our products International. We are establishing a new Global HQ in Singapore and building a team of international experts and partners to help us grow in new markets”.

The new SORASO system is a culmination of 25 years of experience of Smart Finder in Thailand. Therefore, Smart Finder will act as a representative of the Thai technology industry by introducing Advanced Software Solutions to the global markets.

Smart Finder was founded in 1997 and has steadily grown to become a leader in management software for hotels, restaurants, and tourism in Thailand with above 1,000 business partners in Thailand. The Company won the excellent software award from the ICT Awards in 2015 as the first company in Thailand. This year, Smart Finder’s next chapter will include International expansion by debuting the new company, SORASO, to be registered in Singapore. Smart Finder also aims to list on the Stock Exchange of Thailand through an initial public offering by 2027.

First published at TravelNewsHub.com – Global Travel News

New WTTC Report on Digital Travel Post COVID

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New WTTC Report on Digital Travel Post COVID - TRAVELINDEXLondon, United Kingdom, May 23, 2022 / TRAVELINDEX / The World Travel & Tourism Council (WTTC) today publishes a new report on best practices and support for governments for the introduction of a common ‘Digital Travel Portal’, to allow safe, stress-free travel, that would reduce delays at airports.

Read all the latest WTTC News and Updates here.

The COVID-19 pandemic highlighted a lack of global coordination as governments introduced a constant patchwork of digital and paper requirements.

WTTC is calling for alignment to build resilience and ensure there is a clear global system focused on an individual’s health status that does not bring international travel to a standstill, which throughout the pandemic caused serious economic damage.

‘Implementing a Digital Travel Portal’, created by WTTC and The Commons Project Foundation, is aimed at governments and builds on the previously released ‘Digital Solutions for Reviving International Travel’ report published in December 21’.

The report gives a blueprint to governments on how to implement a Digital Travel Portal not only during COVID, but during any future health crises that threaten economies and global Travel & Tourism, by ensuring health checks are based on the individual, prior to travelling, to achieve a seamless journey.

The portal would enable travellers to electronically share, for instance, their digital COVID vaccination status, or any other required documentation, before they begin their journey.

Once booked, travellers would simply visit the online portal managed by the destination, where their documentation would be uploaded, verifying in seconds their status.

The data can also be combined with other standard security and visa requirements.

The previous report provided eight recommendations and addressed the global challenge posed by ever-changing policies and processes, which are not only complex and unsustainable, but also further hinder the recovery of an already struggling sector.

Julia Simpson, WTTC President & CEO, said: “Over the past two years, governments reached for their own solutions to halt the pandemic by restricting travel, but the result was chaos. Chaos for the confused traveller and chaos for economies with the loss of 62 million jobs worldwide in 2020.

“Today we publish a report that provides guidance on how to create a single digital travel solution that governments can adopt and join up at an international level.

“If we ever face another pandemic, we must do a better job. People should be allowed to travel based on their individual health status by using a one-stop government digital platform before they start their journey.

“Governments talk about resilience post COVID. By investing in this system now, governments and their economies will be better protected against any future pandemics.”

Zhenya Lindgardt, CEO of The Commons Project Foundation, said: “As the COVID-19 pandemic continues to evolve, now is the time for governments to ensure preparedness for whatever may come next.

“The past two years have shown us that health will likely remain a core component of border crossing moving forward, and the implementation of digital portals for health status verification is a critical step toward building more resilience in the face of public health crises.

“The Commons Project is proud to support WTTC in its effort to help countries lay this foundation for resuming safe travel and keeping borders open.”

The report offers 12 recommendations as general best practice principles to be applied to the whole Digital Travel Portal: privacy by design and default, compliance with data protection and privacy laws, language capability, 24×7 communication, and legal path in case of disputes, amongst others.

The report also provides five recommendations related to specific features and functionalities considered to be critical for an effective portal, providing health security and an efficient experience, such as traveller questionnaire, and government integration, amongst others.

For countries still requiring COVID status checks of travellers, this report (along with the December report) provides best practice advice for collecting and analysing traveller health status information pre-travel and digitally connecting the output with travel operators, reducing traveller anxiety and burden at airports

For countries that have removed COVID status checks, this report also provides a resilience and preparedness tool for the next pandemic, or other major incident, with best practice advice on how to efficiently collect and process digital health traveller information before their journey.

Read all the latest WTTC News and Updates here.

Lastly, Digital Travel Portals could also be integrated with other government services, such as visa application processes, to provide an efficient digital one-stop-shop for governments and travellers.

To read the report in full, please click here.

First published at TravelNewsHub.com – Global Travel News

D-Edge Empowers All Hoteliers in 2022

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D-Edge Empowers All Hoteliers in 2022 - HOTELWORLDS.com - TRAVELINDEXParis, France, March 9, 2022 / TRAVELINDEX / Antoine Buhl, CTO of D-Edge Hospitality Solutions, unveils the roadmap priorities for 2022 and announces massive investment in R&D to help hotels of all sizes grow their business and think bigger. 2021 was rich in innovation: we helped hoteliers capture demand and position themselves in the world of e-commerce with MediaGenius, the first multi-digital management platform to centralise, simplify, organise and optimise the management of their digital marketing campaigns and with Fusion, the first website offering a fully integrated and seamless booking process. We added the offline string to our bow with our Central Reservation Office (CRO), allowing hotels to efficiently manage booking requests coming by email, phone, etc, increasing the conversion rate from offline demand. And we started to deliver our Guest Centric vision with the integration of our Central Data Management (CDM) and Central Reservation System (CRS): work that we will continue in 2022.

2022 is already underway

And the momentum will increase further in 2022. We will double again our level of investment in our R&D: in 2021 we hired 80 new product experts & engineers, and we plan to welcome 90 more in 2022 to surpass the threshold of 300 developers working to change hoteliers’ lives in the R&D department.
Why? Because the hotel business transformation is accelerating: staff shortage pushes for more product simplification and a quick learning curve, digitalisation of the economy urges for more personalisation and differentiation, and globalisation leads to more hotel consolidation and rationalisation needs.

It is consequently a natural progression for us to build our Roadmap around 4 core priorities:

1 – To significantly improve UX for better user adoption and greater operational efficiency
2 – To enable you to navigate the ocean of data, through a “Guest Centric” approach
3 – To develop the depth of our functionalities to serve more specific needs such as those of hotel chains
4 – To pursue our unique strategy of developing direct connectivity with the hospitality ecosystem, to provide hoteliers 5 – the freedom to pick the PMS, Distributors, RMS, etc. that suit them best.

Hotel distribution is a complex process. D-EDGE’s solutions are built to make operations as easy and fast as possible. Our Central Reservation System (CRS) – including our Channel Manager to name just one – is already recognised as one of the most user-friendly on the market.
We’ve put a lot of effort into functional alignment to further integrate our solutions into a single, seamless platform. But technical integration is just the first step towards an even more hotelier-friendly platform.

“Our products must be easier and easier to use. We want new users to be able to learn very quickly how to master the D-EDGE Solutions with no heavy training. We want the new features to be self-explanatory. We think that in the context of staff shortage and with a need for flexibility, it is crucial for hoteliers to be able to onboard new users very quickly.”, said Antoine Buhl, CTO of D-EDGE during the internal presentation of our 2022 roadmap.

We have therefore considerably strengthened our UX team: a recognised expert in the world of Product Design and User Experience (UX) has joined us and will be supported by a large, dedicated team of UX specialists. To deliver this vision, we put the user at the center of our product design process. We work closely with many of our hotel clients to define how we could make their lives easier and be more efficient in their day-to-day work.

In the short term, we will be working on the ergonomics of our Central Inventory, the platform for managing your distribution, and in particular, the planning.

And we are not stopping at our users’ experience: we also work on the guest experience, and especially the booking process.

First published at TravelNewsHub.com – Global Travel News

Hopper Expands Strategic Technology Partnership with Sabre

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Hopper Expands Strategic Technology Partnership with Sabre - HOTELWORLDS.com - TRAVELINDEXSouthlake, Texas, United States, February 21, 2022 / TRAVELINDEX / Sabre Corporation and Hopper, a growing online travel agencies, today announced the renewal and expansion of their long-term strategic technology partnership. Since 2012, Sabre has been a strategic partner of Hopper’s, helping the company deliver on its promise to save users time and money and make travel planning easier. Given their strong historical performance, today the two companies are committing to further elevate their partnership for the next three years, by making Sabre their primary global GDS and technology partner. Both parties have already defined a joint roadmap and will continue working closely to further evolve the online travel marketplace and customer experience.

For all your booking and lodging solutions worldwide book at HotelWorlds.com with app and personalized travel recommendations. Book now at HotelWorlds.com!

“Sabre believed in our vision when Hopper was in its infancy and has continued to support us as our strategic retailing and distribution partner since our beginning,” said Fred Lalonde, CEO and co-founder of Hopper. “Sabre’s global distribution network along with its advanced shopping APIs and ability to find the lowest fare was the foundation that we built upon – adding our own proprietary AI-based solutions. Together our innovations have made Hopper the stand-out brand it is today. We look forward to our continued partnership with Sabre as we work together to achieve Hopper’s next-generation services and solutions.”

The number one downloaded travel app in the U.S. in 2021, Hopper utilizes a broad spectrum of Sabre’s technology including low fare shopping APIs, post booking automation and shopping data to deliver on their commitment to find the lowest fares for customers and help them save money.

When travel was disrupted across the globe in 2020 and travelers sought to cancel or modify travel plans, Sabre’s post booking automation technology allowed Hopper to service their customers seamlessly and efficiently, driving cost savings which Hopper reinvested for the benefit of their millions of app users across the globe.

“We are thrilled to be a part of Hopper’s success over the years as its trusted technology partner,” said Roshan Mendis, chief commercial officer of Sabre Travel Solutions. “Even more important, we look forward to continuing to invest in the online segment and our work with Hopper to redefine the future of travel retailing through modern, intelligent solutions.”

As part of Hopper’s technology strategy and building on their long-term partnership, Sabre and Hopper are actively exploring opportunities to continue to co-innovate on the future of travel technology through Hopper Cloud.

For all your booking and lodging solutions worldwide book at HotelWorlds.com with app and personalized travel recommendations. Book now at HotelWorlds.com!

About Sabre Corporation
Sabre Corporation is a leading software and technology company that powers the global travel industry, serving a wide range of travel companies including airlines, hoteliers, travel agencies and other suppliers. The company provides retailing, distribution and fulfilment solutions that help its customers operate more efficiently, drive revenue and offer personalized traveler experiences. Through its leading travel marketplace, Sabre connects travel suppliers with buyers from around the globe. Sabre’s technology platform manages more than $260B worth of global travel spend annually. Headquartered in Southlake, Texas, USA, Sabre serves customers in more than 160 countries around the world.

About Hopper
Hopper is a fast-growing mobile-first travel marketplace. By leveraging massive amounts of data and machine learning, the company has developed several unique fintech solutions that help customers save money and travel better. Through its B2B initiative, Hopper Cloud, the company is syndicating its fintech solutions, infrastructure, and agency content. Whether it’s pricing volatility or trip disruptions, Hopper’s proprietary suite of fintech solutions address every pain point in the customer journey while driving conversion, repeat purchases, and profitability.

First published at TravelCommunication.net

First published at TravelNewsHub.com – Global Travel News

Travel and Rewards Cryptocurrency Company Raises Millions

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Travel and Rewards Cryptocurrency Company Raises Millions - TOP25TOKEN.com - TRAVELINDEXAnchorage, Alaska, United States, February 14, 2022 / TRAVELINDEX / FlyCoin, Inc., a cryptocurrency-based travel rewards technology company announces today the closing of their oversubscribed $33 million seed round. FlyCoin’s revolutionary technology infrastructure provides companies in the consumer loyalty space – including travel and hospitality, insurance and benefits, financial services, and more, with a powerful, turnkey solution to incentivize users in a more customer-centric way. Users can earn FlyCoin’s newly minted token, FLY, reward that appreciates in value, doesn’t expire, is easily transferable, and has an abundance of redemption options.

The round was led by Josh Jones, a Los Angeles-based entrepreneur and Bitcoin pioneer, best known for founding Bitcoin Builder in 2012. In addition to his role as FlyCoin’s Board Chairman and anchor investor, Mr. Jones will oversee the development of FlyCoin’s technology platform. Other investors in this Seed round include Michael Blend (CEO & Co-Founder of System1), Bill Foley (Chairman of Fidelity National Financial, Dun & Bradstreet, and Cannae Holdings), TenOneTen Ventures, 8VC, Liquid 2, and Gaingels.

“The travel and rewards industry will exceed 1.4 trillion dollars by 2023. With figures like those, it’s time to bring smarter rewards to the people who make the industry as successful as it is: the travelers. FlyCoin is the next generation of digital rewards, and the evolution of a decades-old industry; one that is past due for a digital transformation.” stated Josh Jones.

FlyCoin’s partners include Ravn Alaska and Northern Pacific Airways (“NP”). Ravn Alaska is a regional airline currently operating flights within the state of Alaska, where travelers can already start earning FLY on all paid flights with the airline.

“The rewards and benefits industry, across verticals, has remained stagnant and limited with how it has been rewarding customer loyalty, until today.” explains Lenny Moon, CEO of FlyCoin. “FlyCoin is progressing the industry forward by rewarding customers with a cryptocurrency where the issuer can not dictate the rules of expiration or intentionally depreciate its value. We are grateful for the engaged support from our investor base. We plan to aggressively build out the platform and secure additional partners to start growing the FLY ecosystem.”

“At FlyCoin, we’re transforming the loyalty and rewards space with ‘crypto-as-a-service’ and a SaaS solution for easy implementation” added Tom Hsieh, Co-Founder & President of FlyCoin.

FLY tokens are minted on the Ethereum blockchain using the ERC-20 protocol, with a fixed supply of 100 billion. FLY is currently not tradeable on the cryptocurrency exchanges, but plans to initiate its tradability on the various cryptocurrency exchanges in 2022.

About FlyCoin, Inc.
FlyCoin represents the evolution of loyalty programs where the Company has applied the principles of cryptocurrency and blockchain to create a new kind of loyalty program that is free from the limitations of today’s programs. Set to launch in Q3 of 2022, the release of the FlyCoin consumer-facing app and API for partnership integrations will be released.

First published at TravelCommunication.net

First published at TravelNewsHub.com – Global Travel News

Space-Focused SPAC Completes IPO to Link with Ventures Focusing on Space

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Space-Focused SPAC Completes IPO to Link with Ventures Focusing on Space - MADEINSPACE.com - TRAVELINDEXWashington DC, United States, January 17, 2022 / TRAVELINDEX / A blank-check company that has former Blue Origin President Rob Meyerson as its CEO has completed a $287.5 million initial public offering, furthering its plans to link up with ventures focusing on space, cybersecurity and energy innovation.

For a better understanding of Space and to join the economic and industrial development of space. Contributors welcome at MadeInSpace.com

C5 Acquisition Corporation, a special purpose acquisition company (SPAC), announced the closing of its initial public offering of 28,750,000 units at a price of $10.00 per unit, including 3,750,000 units issued pursuant to the exercise by the underwriters of their over-allotment option in full, on January 11, 2022. The units were listed on the New York Stock Exchange and began trading under the ticker symbol “CXAC.U” on January 7, 2022. Each unit consists of one share of Class A common stock of the Company and one-half of one redeemable public warrant. Each whole public warrant entitles the holder thereof to purchase one share of Class A common stock of the Company at a price of $11.50 per share. Once the securities comprising the units begin separate trading, the shares of Class A common stock and public warrants are expected to be listed on the New York Stock Exchange under the symbols “CXAC” and “CXAC WS,” respectively.

The Company is led by CEO Robert Meyerson, former president of Blue Origin. Steve Demetriou, Chair and CEO of Jacobs Engineering (NYSE:J), will be the company’s Non-Executive Chair of the Board of Directors. The Company is a newly organized blank check company incorporated as a Delaware corporation for the purpose of effecting a merger, consolidation, capital stock exchange, asset acquisition, stock purchase, reorganization or similar business combination with one or more businesses or companies. While the Company may pursue an initial business combination with any company in any industry, the Company intends to focus on businesses at the leading edge of national security innovation in three key sectors: Space, Cybersecurity and Energy Transition.

Cantor Fitzgerald & Co. and Moelis & Company LLC served as the joint book-running managers for this offering. The offering was made only by means of a prospectus, copies of which may be obtained by contacting Cantor Fitzgerald & Co., Attention Capital Markets, c/o Cantor Fitzgerald & Co., 499 Park Avenue, 5th Floor, New York, NY 10022.

For a better understanding of Space and to join the economic and industrial development of space. Contributors welcome at MadeInSpace.com

The registration statement relating to the securities became effective on January 6, 2022. This press release shall not constitute an offer to sell or the solicitation of an offer to buy, nor shall there be any sale of these securities in any state or jurisdiction in which such offer, solicitation or sale would be unlawful prior to registration or qualification under the securities laws of any such state or jurisdiction.

First published at TravelCommunication.net

First published at TravelNewsHub.com – Global Travel News

Golf Clubs Are Using Technology for Members Safety and Income Boost

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Golf Clubs Are Using Technology for Members Safety and Income Boost - TOP25GOLFCOURSES.com - TRAVELINDEXBucks, United Kingdom, January 16, 2022 / TRAVELINDEX / Technology is helping golf clubs connect and recover. It wasn’t too long ago when the words “our members won’t/don’t use apps” came from the lips of many a club manager. But now it is a different story. With the advent of COVID-19 and social distancing being the norm, at least for the time being, many managers are turning to technology to help them do more with their precious resources.

Discover the World’s Best Golf Courses at TOP25 Golf Courses.

With limited time and staff, general managers need to be able to quickly reconnect to their members, efficiently communicate and start the process of recovery. And they need to be able to all three quickly.

This where the technology we all have in our pockets becomes a very valuable resource to clubs:

Communications

In this rapidly changing environment where rules are being adjust almost daily, traditional methods – email, club notice board (defunct atm), letter – is either too slow, out of reach or they just plain don’t read them.

Even the new option of social media has its limits as it still requires your members to actively go and check.

As the general manager, this makes you and your team’s lives harder as your members don’t all know the new rules, what’s happening and how to behaviour (distancing, where to park, etc) and have to spend time painstakingly explaining this to them – from a safe distance of course!

This is where mobile app technology can remove this burden by allowing managers, even from the comfort of their own homes, to quickly and easily communicate directly to their members giving them instant updates, pointing them in right direction and keeping their members abreast of the club’s news and new rules.

Online Bookings

It is essential that you have your players turn up appropriately and not be queued in the pro shop/reception!

Via a club app, like CourseMate, allowing members to access your online bookings allow you to organise the number of available slots in any given day, reduce bottlenecks and minimise “misunderstandings” without having members popping into your office.

Have a last minute slot available? Then sending out a push notification will soon get that place filled!

It also makes it very easy and convenient for your members & visitors, especially if you have more than one booking system (or a member system plus a booking system) because you can centralise these in one place and not get your golfers to download half a dozen different apps or scour your website to find the correct page.

This applies to booking in matches or checking out their personal golfing accounts with systems like Handicapmaster, Master Scorecard, HDID, Golf Genius, etc.

Technology is now the new norm, isn’t it time you made your life (and your member’s life’s) easier to book, set up games and to check out your playing history?

Keeping Golfers Safe Out On The Course

Paper scorecards are the traditional method of keeping your scores but now with social distancing and transference of the virus digital scorecards are now the way forward.

By using digital scorecards along with online booking, it promotes car park golf in the short term, where players turn up, change their shoes, get on the course and play.

Organisers can run events and competitions remotely via the cloud and players can enter their scores via apps, taking the whole process away from physical scorecards and points of contact. There are a number of established companies that will help you do just this.

Again you don’t have to get your members to download a dozen different apps either, with a good club app like CourseMate, you can centralise them making convenient and easy for all.

Food & Beverage

With digital F&B menus it is easy to create temporary menus to suit the current situation and to update them as the season continues (not to mention the cost saving and time required on the printed versions)

Like scorecards, removing the paper element from the equation ensures that members are kept safe from any transference, no matter how small the risk is, and maintains social distancing keeping both staff and golfers safe.

It is not just the ease of creating a reduced menu and updating it, but using the technology that comes as standard with mobile phones, members can call for their food in advance ensuring it is ready for their arrival; reducing waiting times, unnecessary contact and providing another source of revenue. If your POS system allows online ordering, again this can be used for the same purpose.

For clubs that have a halfway house players can call in advance for “grab and go”. Allowing staff to put out drinks/quick food options in advance.

Offer take home meals – Members can place order prior to finishing their round so everything is ready by the time they finish their golf allowing them to take home a delicious meal for the entire family.

Discover the World’s Best Golf Courses at TOP25 Golf Courses.

About CourseMate Golf Club App
CourseMate keeps your members happy with clear club communications, centralisation of current systems and allows you to stay easily connected to them whilst still allowing you to market to visitors, grow your data base and increase revenues across the venue.

First published at TravelCommunication.net

First published at TravelNewsHub.com – Global Travel News

Archipelago Selects Sabre to Support Aggressive Global Growth Plans

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Archipelago Selects Sabre to Support Aggressive Global Growth Plans - HOTELWORLDSJakarta, Indonesia, December 2, 2021 / TRAVELINDEX / Sabre Corporation, a leading software and technology provider that powers the global travel industry, today announced a new, long-term strategic relationship with Archipelago International to enable the fast-growing operator to extensively grow geographic reach as it focuses on ongoing global expansion plans.

With this agreement, Archipelago Hotel Group’s inventory will be available to hundreds of thousands of travel agents globally across all major Global Distribution Systems (GDSs) through Sabre Hospitality Solutions’ innovative SynXis platform. The deal will also enable Archipelago, Indonesia’s largest hotel chain, to reach out to major corporations and consortia travel agencies, thereby improving access to lucrative corporate and leisure travel markets.

“As one of the fastest growing hotel groups in the world, it is imperative to us that we have the right technology partner with far-reaching, robust and reliable solutions to support us in our ambitious growth strategy so we can reach travellers across all segments and geographic markets, while focusing on our overarching aim of exceeding guest expectations across all of our hotels,” said John Flood, President & CEO, Archipelago International.

Archipelago is the largest privately owned and independent hotel operator in Southeast Asia, with more than $4bn assets under management globally, comprising 150+ properties across 60+ destinations and 10 brands from budget to luxury, including its best-known ASTON brand. Already the market leader in Bali, where international travel has now re-opened for certain destinations, Archipelago is also continuing to expand further afield, including making investments in the Middle East and Caribbean with more destinations to follow.

“Sabre certainly hasn’t hit the pause button during the pandemic. And, Archipelago has also been very proactive during these challenging times by continuing to focus on global expansion plans as well as, of course, ensuring it has the right technology at its fingertips to capture recovery,” said Frank Trampert, Global Managing Director, Sabre Hospitality Solutions. “We’re delighted Archipelago has selected Sabre to open up a new world of distribution for the group at this key time for its own brands and the wider travel industry.”

About Sabre Corporation
Sabre Corporation is a leading software and technology company that powers the global travel industry, serving a wide range of travel companies including airlines, hoteliers, travel agencies and other suppliers. The company provides retailing, distribution and fulfilment solutions that help its customers operate more efficiently, drive revenue and offer personalized traveller experiences. Through its leading travel marketplace, Sabre connects travel suppliers with buyers from around the globe. Sabre’s technology platform manages more than $260B worth of global travel spend annually. Headquartered in Southlake, Texas, USA, Sabre serves customers in more than 160 countries around the world.

About Archipelago International
Southeast Asia’s largest privately owned and independent hotel management group, operating over 150 hotels with a further 50+ under development across Southeast Asia, the Caribbean, and the Middle East. Trusted hotels with a long track record and 20,000 rooms in more than 60 destinations with brands including ASTON, Collection by ASTON, The Alana, Huxley, Kamuela, Harper, Quest, NEO, favehotels, and Nordic.

First published at TravelCommunication.net

First published at TravelNewsHub.com – Global Travel News

Revinate Acquires Go Moment

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Revinate Acquires Go Moment - TRAVELINDEXSan Francisco, California, United States, November 23, 2021 / TRAVELINDEX / Revinate, a leader in omni-channel direct booking platforms for the hospitality industry, announced today it has acquired Go Moment, an AI driven, commerce-enabled messaging solutions provider for the hospitality industry.

The combined company will be called Revinate. Together, the companies’ focus continues to be enabling hoteliers to synthesize and activate their guest data intelligence to convert direct bookings and commerce at any point during the guest journey.

Revinate’s mission is to deliver hoteliers scalable direct revenue and profits from data-driven solutions that cultivate deeper relationships with guests. Customers love Revinate as they can engage with their guests throughout the guest lifecycle with automated and personalized campaigns across various channels, including email, voice, SMS and the most popular messaging platforms. Thousands of hotels currently use Revinate’s direct booking platform to generate 20x or greater ROI.

50 million guests have met Go Moment’s AI powered digital concierge, Ivy. Hoteliers love how Ivy automates nearly 60% of guest requests with her AI-driven, real time responses, streamlining both staffing and service delivery. Hoteliers have also seen fantastic ROI results from messaging commerce, from bookings to upgrades to amenities.

By integrating Revinate’s unique direct booking platform with Go Moment’s AI driven messaging and commerce capability (Ivy), Revinate will further enhance its omni-channel capabilities to engage with guests and create commerce opportunities between guests and the hotel. This combination enables the platform to maximize the lifetime value of each guest through targeted campaigns and seamless guest experience.

“This is a real game changer for our industry. The very best synthesized guest data intelligently powering the very best omni-channel guest lifecycle communications means Revinate has become the ultimate direct booking platform for hoteliers,” said Marc Heyneker, the CEO of Revinate.

Go Moment’s CEO Raj Singh will be joining the Revinate leadership team as a Chief Strategy Officer (CSO). “I am delighted to join Revinate in accelerating our hospitality industry’s bright future by building the ultimate omni-channel direct booking platform. I look forward to working with Marc Heyneker and his excellent team to serve the global hotel market,” said Raj.

“Ivy users gave us about 10 points higher satisfaction scores. To get that another way, I’d probably have to double my staff or do something else extraordinary.” – Michael Marino, former Chief Experience Officer at Caesars Entertainment

“Revinate empowers our small marketing team by saving us time so we can do so much more than we could otherwise. I think our $100M+ in revenue with Revinate speaks for itself.” – Serena Bethle, Database Marketing Manager at Brittain Resorts and Hotels.

About Revinate:
Revinate is one of the global leaders in CDP-driven direct booking platforms, cultivating intelligent and deeper guest experience and driving revenue and profitability for hoteliers. Founded in 2009, Revinate counts tens of thousands of the world’s leading hotels as customers and has won numerous awards for its software as a service (SaaS) solution, including 2018, 2019 and 2020 Top Rated Email Marketing and CRM Product by Hotel Tech Report.

About Go Moment:
Go Moment® connects the hospitality industry with their guests – delivering unforgettable experiences to both. Through their guest communications solutions, they are on a mission to make a billion people smile. Ivy, their AI powered digital concierge, routinely delivers high ROI to hotels while delighting guests.

First published at TravelCommunication.net

First published at TravelNewsHub.com – Global Travel News