Global Travel News

RETAIL ROUND-UP: Ensemble, TDC, TTAND, Amex GBT, TRAVELSAVERS

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In this week’s round-up, Ensemble was jamming with Jamaica, Marlin welcomed new agencies, Amex GBT lent a helping hand, TTAND went coast to coast, and TRAVELSAVERS was dining and dashing.

Ensemble

The Jamaica Tourist Board (JTB) was voted the Tourism Board ‘Partner of the Year’ by Ensemble at the travel consortium’s annual Horizons conference in Las Vegas earlier this month.

“We have been shining the spotlight on luxury in Jamaica over the last year, and the JTB’s strategic partnership with Ensemble has played a significant role in our efforts to elevate the island’s high-end tourism products,” said Donovan White, Director of Tourism, JTB. “We are honoured to receive this recognition from our partners at Ensemble and look forward to continuing this special collaboration in 2024.”

Destination Jamaica representatives accepted the award on stage during a Moulin Rouge themed gala dinner and award show hosted at Paris Las Vegas (banner photo). The glamorous event was attended by more than 800 Ensemble travel agency owners, managers and advisors, along with tour operators, airline partners and other tourism industry stakeholders.

TDC

Transat Distribution Canada (TDC) has welcomed three agencies to the Marlin Travel banner. Anita Spier transitioned from her long-standing banner in Fonthill, Ont. to the Marlin Travel brand, with the 35-year travel industry stating, “The Marlin Travel brand is etched in people’s minds; it’s a brand they recognize and, most importantly, trust, as it has been a steadfast presence for many years.”

Also joining the fold was Yogesh Anand, who owns four travel agencies in Ontario and expanded his portfolio by opening a fourth Marlin Travel agency last spring in Mississauga, Ont. Meanwhile, John Fraser, proprietor of 11 Marlin Travel agencies primarily in British Columbia, recently inaugurated his 12th agency in St-Albert, Alberta, just outside Edmonton.

Dianne Jackson, the recently appointed Director of Franchisees and Affiliate Members for English Canada at TDC, underscores that “as a franchisor, TDC is committed to providing unwavering support to its Marlin Travel agency owners on both B2B and B2C fronts. This includes exclusive and lucrative programs, as well as a multitude of impactful marketing initiatives, such as our recent campaign highlighting our 5-star advisors, all designed to ensure agency owners are well-equipped to run their businesses effectively and to maintain high consumer awareness.”

TTAND

Flemming Friisdahl (top right) and TTAND colleagues

The Travel Agent Next Door recently concluded its largest ever series of roadshows across Canada from Halifax to Victoria during October with over 600 attending. The roadshows featured TTAND Founder Flemming Friisdahl and VP Agent Experience, Penny Martin, as well as other executives from the TTAND leadership team.

Friisdahl’s presentation included details on the enhanced website that is launching with technical improvements for responsive design; TTAND’s investment in increased search engine optimization and enhanced navigation for a better user experience.

TTAND also recently launched its fully bilingual website and TTAND now has a growing number of agents joining in Quebec.

Supplier partners that joined the shows this year were: Manulife, Globus Family of Brands, G Adventures, Collette and Oceania.

Amex GBT

American Express Global Business Travel (Amex GBT) has joined Air Canada and other airline partners to help transport relief workers and emergency supplies to disaster areas around the globe. Through a new partnership with humanitarian relief organization Airlink, critical non-governmental organizations (NGOs) will be able to respond to emergencies more quickly and efficiently.

Airlink provides free transport for a vetted network of hundreds of NGOs and charities around the world, assisting communities in the aftermath of disasters. Going forward, many of the complex travel bookings will be managed by Amex GBT travel counsellor volunteers supporting the company’s social impact travel desk. The partnership is expected to be operational in early 2024.

“We believe that travel powers progress, and one of the best examples is moving people when it matters most,” says Evan Konwiser, Amex GBT’s Chief Strategy & Marketing Officer. “We’re backing our beliefs with actions and partnerships and are excited to launch this new initiative with Airlink to support communities in times of crisis.”

The company joins Air Canada, a platinum Airlink partner, in its response to disasters and other humanitarian crises here at home and abroad. The airline recently worked with Airlink to respond to British Columbia’s devastating wildfires, as well as the transportation of relief workers providing medical care, food, clean water, and other essentials to Ukrainian refugees.

TRAVELSAVERS

TRAVELSAVERS Canada recently wrapped up its Dine & Discover event series in Toronto, spotlighting new partners to showcase its growth. Held at Parkview Manor, more than 100 people attended the event, with over 30 local agencies represented and 18 preferred partners, including new partners Air Transat, Expedia TAAP, and Club Med.

Jane Clementino, SVP and General Manager of TRAVELSAVERS, kicked off the evening with an update on TRAVELSAVERS, speaking to the expansion of its team, the double-digit increases in all segments in 2023 and sales goals for 2024. Additionally, Clementino highlighted the growth of the Affluent Traveler Collection, OnLocation Program and the VIP Cruise Program, and the consortium’s expanding roster of preferred suppliers.

During the dinner, presenters from TravelBrands, Holland America Line, Air Transat and Collette provided updates on their newest products and upcoming offers.

“We are thrilled with the record-breaking agency support at the Dine & Discover events,” said

Clare Burke, Marketing Manager at TRAVELSAVERS. “Our networking events offer our affiliates the opportunity to reconnect with other TRAVELSAVERS members and learn more about our new preferred partners. We would like to thank our preferred partners for their commitment.”

Attendees also heard that KORE, a comprehensive online travel training program, will be launched in Canada in December.

In total, over 200 advisors attended the fall Dine & Discover event series in Toronto, Burnaby, BC, and Quebec City, representing over 70 agencies.

In 2024, TRAVELSAVERS will expand on its training and events program with Dine & Discover events across the country.

First published at Travel Industry Today

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First published at TravelNewsHub.com – Global Travel News

Sofitel Legend Metropole Hanoi Welcomes Festive Season

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Sofitel Legend Metropole Hanoi Welcomes Festive Season- TRAVELNEWSHUB.comHANOI, Vietnam (Nov. 29, 2023) — Sofitel Legend Metropole Hanoi is transforming into a winter wonderland with a spectacle of lights this Christmas season.

Drawing inspiration from Tchaikovsky’s enchanting “Waltz of the Flowers” from The Nutcracker, this year’s festive theme, “A Waltz of the Lights,” is animated with over a million sparkling lights and candles, a distinctive 15-meter Christmas tree gracing Le Balcon adorned with ornaments and a delightful army of nutcrackers, bringing timeless French sophistication, attention to detail and joie de vivre.

Throughout the Christmas and New Year season, Vietnam’s most storied hotel will host special dining events at the award-winning modern French fine dining restaurant Le Beaulieu, and at Le Club Bar (home to the hotel’s famed Afternoon Tea and evening jazz), angelina (cocktail bar, whisky lounge and rustic European and New World restaurant), and the newly renovated modern Vietnamese restaurant Spice Garden.

Christmas Eve: Four special Christmas Eve dinners and a Sunday Brunch are on offer at the Metropole on Dec. 24, with prices ranging from VND 3 million to VND 5.2 million.

o         7-course fine dining Christmas Eve Dinner at Le Beaulieu

o         Christmas Sunday Brunch at Le Beaulieu

o         6-course Christmas Eve Dinner at angelina

o         Christmas Eve Buffet at Le Club Bar

o         5-course Christmas Eve Vietnamese Dinner at Spice Garden

Christmas Day: On Dec. 25 the hotel will host brunch and a series of dinners at its restaurants, ranging in price from VND 2.8 million to 4.5 million.

o         6-course fine dining Christmas Day Dinner at Le Beaulieu

o         Christmas Day Brunch at Le Beaulieu

o         4-course Christmas Day Dinner at angelina

o         4-course Christmas Day Dinner at Le Club Bar

o         Christmas Day BBQ Buffet at Spice Garden

New Year’s Eve (Dec. 31, 2023): With prices ranging from VND 3.3 million to 5.9 million, gala dinners and countdown parties will be the order of the evening as the world prepares to usher in 2024, including:

o         9-course New Year’s Eve Gala Dinner at Le Beaulieu

o         7-course New Year’s Eve Dinner at angelina

o         New Year’s Eve Buffet at Le Club Bar

o         New Year’s Eve BBQ Buffet at Spice Garden

o         New Year’s Eve Countdown at Bamboo Bar (from 10.30 pm; table packages from VND 5.5 million)

o         New Year’s Eve Countdown at angelina (from 11 pm; table packages from VND 5.5 million)

New Year’s Day (Jan. 1, 2024): Sofitel Legend Metropole Hanoi’s culinary team helps kick off the New Year with a special brunch and an exclusive New Year’s Day family barbecue.

o          New Year’s Day Champagne Brunch at Le Beaulieu

o          New Year’s Day BBQ Buffet at Spice Garden

A rejuvenating spa experience is exclusively designed for the festive season at Le Spa du Metropole with an exquisite 1.5-hour Thai foot massage and made-to-order facial for VND 3.9 million net.

Accor Plus members receive a 10% price reduction for all events. The 10% reduction cannot be used in conjunction with other promotions. All prices exclude 5% service charge and applicable government value added taxes. There is no charge for children under 6 years of age. Children between the ages of 6 and 11 receive a 50% reduction, while children 12 and older will be charged as adults.

Traditional festive hampers are also now available at Metropole Hanoi featuring homemade and imported gourmet products. The hotel’s delicatessen and bakery, L’Epicerie, is offering a range of special holiday gifts, such as its celebrated Buche de Noel (Christmas log cake), Santa Claus chocolate and panettone, along with turkey, caviar, Joselito ham, Les Frères Marchand cheeses and so much more.

ABOUT SOFITEL LEGEND METROPOLE HANOI

A prominent fixture in the heart of Hanoi since 1901, the Hotel Metropole Hanoi has a long tradition as a luxury venue for prestigious events and a popular rendezvous for business and leisure travelers such as playwrights, ambassadors and heads of state. The recipient of numerous international awards for its fine service, this legendary landmark has contributed to the richness of local heritage.

The hotel includes 364 rooms that are divided into two wings – the historical Heritage Wing and the neo-classical Opera Wing. There are three legendary suites that are named after famous residents and visitors to the hotel (Graham Greene, Charlie Chaplin, Somerset Maugham).

The Metropole restaurants and bars are all famous dining venues, each offering a different exotic experience: Le Beaulieu has the best French fare in this corner of the world; Spice Garden offers elevated Vietnamese cuisine with a contemporary twist; angelina is Hanoi’s bespoke bar-lounge-restaurant; La Terrasse brings Parisian style to the sidewalks of Hanoi; Le Club Bar treats guests to its famous afternoon high tea and cool jazz performances; and, finally, Bamboo Bar brings poolside lounging to the next level.

ABOUT SOFITEL LEGEND

Sofitel Legend is an illustrious selection of heritage luxury hotels where the best of past and present converge. Set within beautiful and culturally rich destinations, each legendary retreat is both timeless and elegant, delivering lavish settings, renowned restaurants and modern comforts matched with impeccable service for the ultimate luxury experience. Noble, rare and soulful, Sofitel Legend hotels entice worldly travelers who are all drawn to these beloved places of grandeur for their storied past, architectural beauty, sweeping vistas and enchanting ambience. Sofitel Legend is part of Accor, a world-leading hospitality group consisting of approximately 5,500 properties and 10,000 food and beverage venues throughout 110 countries.

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First published at TravelNewsHub.com – Global Travel News

RELAIS & CHÂTEAUX ADDS NEW CANADIAN MEMBERS

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Relais & Châteaux has added 27 new members to its list of unique hotels and restaurants for 2023 and two of them are Canadian: pioneering Fogo Island Inn (Newfoundland), and Restaurant La Tanière3 (Rue Saint-Pierre, Old Quebec).

Established in 1954, the R&C consists of 580 establishments in 65 countries that are owned and operated by independent entrepreneurs (most often families) “who are passionate about their craft and deeply committed to forging warm, lasting relationships with their guests.”

Moreover R&C espouses a mandate “to protect and promote the wealth and diversity of the world’s culinary and hospitality traditions, to ensure they continue to thrive. They are equally dedicated to preserving local heritage and the environment.

It adds, “We believe the most meaningful sense of hospitality invites guests to discover the world in profoundly beautiful ways. As such, the standards we set for the association are subtle, sophisticated, and based on emotion. This approach enables guests to truly savor their stay and to treasure its memory.”

Here’s R&C’s (lightly edited) assessment of its newest Canadian members, which bring the number of members in this country to 21 (10 hotels, 11 restaurants):

Relais & Châteaux Fogo Island Inn

• 29 rooms (including 6 suites)
• Full Board rates starting at CDN$2,989 per night
• Gourmet restaurant seats: 30

Fogo Island is the type of place you can’t believe but always hoped existed. The island sits off the northeast coast of Newfoundland and welcomes travellers seeking to reconnect with wild nature and themselves. During full board stays of a minimum of three nights guests can discover the riches of a unique and unspoiled environment through unforgettable adventure activities and cultural experiences. The Inn is a global example of a true regenerative model. Built on the principles of sustainability, it also returns 100% of its operating surpluses to Shorefast, a Canadian charity whose work focuses on community economic development on Fogo Island.

Everything at the Inn has been carefully considered, from the architecture of the building, designed by Newfoundland-born, Norway-based Todd Saunders, to the furniture and colourful furnishings which combine to create a refined oasis of comfort and contemporary style. Overlooking the powerful Atlantic Ocean, the rooms’ floor to ceiling windows allow you to enjoy the magical scenery offered by each of the seven seasons that punctuate the year on the island.

All guests can discover more about the island’s history and culture, as well as visit art and artisan spaces through an orientation with a local Community Host. Chef Timothy Charles’ menu is an expression of the local seasonal foodways, with 80 percent of the ingredients locally sourced. Guests can savour refined dishes in the elegant dining room, as whales breach the surface of the waves, or icebergs drift past. Fogo Island Inn is a destination at the end of the world that you’ll find difficult to leave.”

La Tanière3

La Tanière3

• Seats 50
• Tasting menu (CDN$235) + wine pairings (from 115)

In the centre of Old Quebec City, between the Saint Lawrence River and Place Royale, a destination steeped in history awaits. Built in 1686, the vaulted cellars of the Leber and Charest buildings, among the oldest in the city, now house a gastronomic restaurant which has put la Belle Province on the map for journeying gourmets. Welcome to Relais & Châteaux La Tanière3, the experimental and sensory retreat of chef François-Emmanuel Nicol. Dedicated to promoting local terroir, he works exclusively with local, seasonal ingredients. No imported products, except wine, are on the menu–only the finest Quebecois and Canadian produce are served.

The chef enjoys highlighting little-known products from the region, such as caviar from Lake Saint-Pierre, small cherry tree bark, native plants from Quebec and even Paw Paw, a little-known fruit native to North America with a taste reminiscent of mango. Fans of classic cooking should prepare themselves: surprises are the order of the day.

Two dining experiences are on offer: the first in the elegant dining room with its captivating decor, the second at the Comptoir-Chef (Chef’s Counter), where diners get a front-row seat to watch the kitchen at full swing. In both cases, a tasting menu accompanied by wine – all designed around a rich and aromatic palette–transports guests to the heart of Quebec. With such cuisine dedicated to the preservation of local culinary heritage, it may feel difficult to leave this special ‘lair’ (the translation of ‘tanière).

Laurent Gardinier, President of Relais & Châteaux, stated, “The new members that have joined us in 2023 demonstrate the dynamism of our network as well as our ongoing effort to consolidate the quality and diversity of the guest experience within our properties,” says. “We all share the same vision: to make the world a better place through food and hospitality.”

First published at Travel Industry Today

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First published at TravelNewsHub.com – Global Travel News

Growing Wine Tourism for Inclusion and Sustainability

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Growing Wine Tourism for Inclusion and Sustainability - TOP25VINEYARDS.comLa Rioja, Spain, November 27, 2023 / TRAVELINDEX / The UNWTO Global Conference on Wine Tourism has been held for the first time in La Rioja, one of the world’s leading wine tourism destinations, with the focus placed firmly on inclusion and sustainability for local communities and territories.

Paving the way towards inclusive growth, especially in rural areas, requires clear policies and a commitment to embracing digital transformation and innovation. Recognizing this, the Conference brought together key stakeholders and leaders from across the growing wine tourism sector to address priorities including education, skills development and the effective use of data.

Unlocking Excellence in Wine Tourism

The 7th edition of the UNWTO conference welcomed thought-leaders from both emerging and established wine destinations, including Argentina, Armenia, Chile, France, Germany, Portugal, South Africa, Spain, and the United States of America. As well as celebrating the growing interest in wine tourism, the event made clear the challenges for building more competitive destinations and transforming demand into economic growth and social inclusion. Over two days, workshops and masterclasses focused on:

Skills development and a better understanding of the impacts and trends of wine tourism were identified as crucial elements to create value and promote wine regions, ultimately enhancing their competitiveness.

With the impact of climate change affecting the sector, experts debated how to progress sustainability in wine tourism as well and progress digitalization for better processes. Participants discussed the need to harmonise data collection, the use of new data sources and innovative strategies for expanding new products, outreach on social media, utilizing cutting-edge digital tools, and leveraging new technologies, including Artificial Intelligence, to create knowledge and a seamless experience.

Inclusion and sustainability: Creating partnerships for growth 

Navigating the complex network of stakeholders in wine tourism, the event also put the spotlight on the importance of having national and local wine tourism strategies while fostering the debate on new, innovative forms of collaboration. A series of masterclasses allowed participants from over 40 countries to exchange and expand their knowledge on the links of wine tourism with gastronomy, arts and culture, communication and branding, new technologies, product development and sustainability.

During the closing ceremony, La Rioja handed over the symbolic amphora to Armenia, marking the country’s status as the next host for the 8th UNWTO Global Conference on Wine Tourism in 2024.

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First published at TravelNewsHub.com – Global Travel News

UNWTO Holds Executive Training Programme for Asia Pacific

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UNWTO Holds Executive Training Programme for Asia Pacific - TOURISMMEKONG.comDanang, Vietnam, November 27, 2023 / TRAVELINDEX / UNWTO welcomed high-level officials from the Tourism Administrations of 19 countries as it put the focus on navigating human resource development challenges in tourism in a post-pandemic world.

The 17th UNWTO Executive Training Programme for Asia and the Pacific (Danang, Vietnam, 13-16 November 2023) set a new benchmark for human resource development in the tourism sector for the region, emphasizing the urgent need for innovation, collaboration, and sustainability.

HR and the tourism of tomorrow

Organised in collaboration with Vietnam National Authority of Tourism, the support of Duy Tan University and the sponsorship of the government of the Republic of Korea, the training event featured four sessions, each focused on a key issue around education for the tourism of tomorrow. These included a shift in consumer expectations and its impact on HRD; upskilling and reskilling and digital adaptability; and building greater resilience to crisis.

Across the four days, experts presented and shared valuable experiences on training, hiring, and post-pandemic recovery strategies. In turn, delegates demonstrated a keen interest in tackling post-pandemic challenges and common HR development issues prevalent in developing countries. In particular, Member States agreed that the increasing competition for talent highlights a mismatch between what the sector can currently offer and employee expectations in the post-pandemic era.

The discussions also underscored the importance of adapting to emerging megatrends in technology; talent acquisition and retention; the importance of soft skills like critical analysis, problem solving, and teamwork in tourism education. At the same time, the event explored strategies for making destinations more resilient and how climate change can be a catalyst for job creation, including through adaptation and mitigation strategies, showcasing the dynamic and evolving nature of the sector.

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First published at TravelNewsHub.com – Global Travel News

British Couple Triathletes Champions at 29th Laguna Phuket Triathlon

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British Couple Triathletes Champions at 29th Laguna Phuket Triathlon - TRAVELINDEX - VISITPHUKET.orgPhuket, Thailand, November 25, 2023 / TRAVELINDEX / The Laguna Phuket Triathlon 2023, Southeast Asia’s longest-running final competition, concluded on November 19, 2023, at the integrated lifestyle destination of Laguna Phuket on Phuket Island. With over 1,000 Thai and international triathletes representing 30 countries, the event created a vibrant and enjoyable phenomenon, showcasing Phuket’s potential as a world-class sports event destination. Once again, it demonstrated to the world the allure of organizing top-tier sports events in the picturesque setting of Phuket.

The competition kicks off at 6:30 a.m. with the commencement of the Triathlon, featuring men’s and women’s pros. Following this, the sprint triathlon and duathlon participants dive into the Andaman Sea at Bang Tao Beach for the swimming leg.

Triathlon competitors face challenging stages, conquering a 1.8-kilometer swim in the Andaman Sea and lagoon, a rigorous 55-kilometer cycling route navigating mountain trails, and a demanding 12-kilometer run within Laguna Phuket. All races conclude at Laguna Grove, with the cut-off for each distance set at approximately 12:30 p.m.

In the men’s category this year, the victorious athlete was “Max Stapley,” the British triathlete, marking his debut in the Laguna Phuket Triathlon. He claimed the top spot by completing the race with an impressive time of 2 hours, 32 minutes, and 53 seconds. Securing the second position was “Max Studer” from Switzerland, finishing in 2 hours, 34 minutes, and 09 seconds, while the third-place finish went to “Anthony Costes” from France, recording a time of 2 hours, 35 minutes, and 32 seconds.

In the women’s division, the title of champion was claimed by “Kate Waugh” from the United Kingdom, securing victory in the Laguna Phuket Triathlon. She completed the challenging course in 2 hours, 46 minutes, and 04 seconds. The second position was earned by “Julie Derron” from Switzerland, finishing the race in 2 hours, 47 minutes, and 45 seconds, while the third spot was secured by “Sophie Malowiecki” from Australia, posting a time of 2 hours, 52 minutes, and 12 seconds.

In the midst of a strong representation by Thai triathletes in this year’s competition, Thanadol Wisarutsin, an 18-year-old from the Thai national team and the youngest competitor, secured the Thai championship with an impressive time of 2 hours, 51 minutes, and 51 seconds. Meanwhile, Jaray Jearanai, the Thai championship 11 times, completing the race in an impressive 2 hours, 53 minutes, and 33 seconds. Another noteworthy participant was “Tao-Somchai Khemglad,” a favorite from the teenage era in the ’90s. Making his debut in the Laguna Phuket Triathlon, he impressively conquered the challenge. This accomplishment marks a significant milestone, fulfilling his dream of participating in a premier global triathlon program.

Mr. Paul Wilson, Vice President and Deputy Managing Director of Laguna Phuket said, “We extend our congratulations to the triumphant triathletes of this year’s championship. Our heartfelt thanks go to all participants, across various sectors, for their dedicated contributions that culminated in the success of the 29th Laguna Phuket Triathlon, showcasing a splendid victory for Phuket, Thailand. This achievement mirrors the unity and spirit of community efforts, paving the way for the continued growth and success of the Laguna Phuket Triathlon in the years ahead. We invite everyone to anticipate its return, promising that its 30th year will undoubtedly be grander than ever.”

The Laguna Phuket Triathlon” is renowned worldwide as Southeast Asia’s longest-running and most successful triathlon event. Over the years, it has attracted a multitude of highly skilled triathletes from various corners of the globe.

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First published at TravelNewsHub.com – Global Travel News

TRAVEL DIFFERENT: ETC, CATO lead by example on Europe

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It was a curious event, on many levels. “Europe invites the curious” was the theme, but the Toronto trade gala last week was also the first-ever collaboration between the European Travel Commission (ETC) and the Canadian Association of Tour Operators (CATO).

Together the two organizations came together for a trade event to promote Europe, but notably featuring seven destination competitors, and also 10 tour operator members not typically accustomed to working together, at least for promotional purposes.

On hand from the former were Ireland, Spain, Portugal, Switzerland, France, Flanders, and Germany, (absent Italy), while the CATO clan included Collette, Goway, TravelBrands, G Adventures, Transat, TTC Tour Brands, Intrepid, Railbookers, Globus, and RIT.

And close to a hundred travel advisors (tour operators invited 10 top agents each).

CATO, of course, is better known for its role as industry advocates, for example its current campaign to reform TICO and travel agent fees in Ontario, but CATO chair Brett Walker (Collette) told Travel Industry Today, “We can do a lot more than advocacy… We can be ardent competitors by day, but then there are causes we can work together on (by night)” – a notion that was proven in spades during the pandemic, he says.

ETC Canada chair Sandra Moffatt (Ireland) added that everyone taking part was working together towards the same goal – promoting travel, and in this case travel to Europe.

Marco Frank (Flanders), ETC’s vice chair, noted that all the participants also had such common aims as sustainability and diversity, promoting off-season and off-the-beaten track travel, and other “different” tourism styles, adding that the event successfully and uniquely brought “the supply chain together.

And together the ETC and CATO put on a show. Attendees sampled beer from Flanders and whiskey and gin from Ireland, slurped oysters on account of France, nibbled Christmas gingerbread and cookies courtesy of Germany, with cheese from Switzerland, and were entertained by lively Irish fiddlers and Spanish dancers supported by a flamenco guitarist. Dinner, meanwhile, concluded with a bevy of giveaways, including trip vouchers.

Walker urged the audience to embrace the evening’s theme: “Plan different. Travel Different. BE Different.”

“We’re all thinking about it,” he stated, “We haven’t perfected it yet, but in 10 years, travel will be entirely different.”

Moffatt reported that Canadian visitations to Europe are on track to top 90% of pre-pandemic levels this year and are expected to surpass 2019 totals next year. The top growth market from Canada was Turkey, followed by Portugal and Spain. And overall, Canada still represents Europe’s third largest market behind the US and China.

Other trends include Canadians spending more and staying longer in Europe (perhaps not unrelated).

And despite economic headwinds, Moffatt said ETC research shows that the travel sentiment in Canada for Europe remains “very positive.”

Most importantly, she added, the evening event showed that the industry in this country can work together for the greater good. After all, she said, “there’s enough people out there that we can spread it around.”

In other words, “travel different.”

Germany’s Andrea Frankiss and Anja Borkjans
Atout France’s Melanie Paul-Hus (back) oversees the oysters
Spanish dancers

First published at Travel Industry Today

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First published at TravelNewsHub.com – Global Travel News

WHAT’S NEW IN ANTIGUA: Accommodation Report

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Antigua is known for its 365 beaches – one for each day of the year, they say. As such there is no shortage of hotels and resorts on the island, and neighbouring Barbuda, where visitors can spread out their beach towels or find a shady spot under a sun umbrella. Here is some of the latest news from the islands’ accommodation sector heading into a new winter season.

Curtain Bluff: The hotel has reopened for its 62nd season after being closed since the end of May 2023 for refurbishment. The hotel’s two Hulford Collection Suites, Morris & Grace Bay Pool Suites and a selection of Junior Suites have been completely refurbished, unveiling lighter and more modernized rooms. There’s also a newly expanded Wellness Area, which further elevates its current health and wellness offerings as an area exclusively for adult guests. The property plans to extend further for their summer 2024 season with additional room enhancements, among other design improvements, with an additional £1.6 million investment.

Hawksbill Resort: The Hawksbill Resort reopened Oct. 28 after an extensive renovation. Now managed by the Caribbean Beach Cottage Collection which currently operates Cocos Hotel and Keyonna Beach Resort, the resort was closed in April 2023 and sees many improvements while maintaining its simple charm. A new Infinity Pool with multiple lounging decks and a bar has been constructed on the hillside overlooking Sea Grapes Beach. Guests can expect all fixtures, fittings, and furniture to be in perfect condition while the solid doors and windows on beachfront and sea-view rooms have been replaced with glass panels, so the beaches and ocean are always in sight.

Royalton CHIC Antigua: Set to open in April, 2024, the adults-only Royalton CHIC Antigua is located on the northwest coast of Antigua on Dickinson Bay Beach, 20 minutes from the airport. The brand-new resort will feature 235 rooms and suites, seven restaurants, five bars and dining entertainment, sports and fitness facilities and The Royal Spa. Royalton Chic Antigua offers guests 15% off their stay when booking (available now) before the opening.

Great House Antigua: Opera enthusiasts and music lovers will enjoy intimate music performances blended with a historical ambience and natural beauty at Great House Antigua’s first-ever Opera Week, June 3-9, 2024. Featured performer Miranda Heldt is a German singer and actress who is a regular performer a The Ritz London. The performances will occur in various atmospheric locations, including the Georgian drawing room, a sea-facing deck, and beneath the shade of trees across the expansive grounds.

Verandah

The Verandah Antigua: Reopened Nov. 17 as an adults-only hotel, The Verandah Antigua (photo) has undergone an extensive renovation with new facilities, including a new restaurant with a Michelin three-star inspired menu crafted by the resort’s chef; four new pickleball courts and the most extensive 18-hole mini golf course in the Caribbean. The hotel has also introduced dine-around privileges, allowing guests to explore the culinary offerings of sister resorts, Pineapple Beach Club and St. James’ Club & Villas.

St. James’ Club & Villa: Elite Island Resorts’ family-friendly, all-inclusive resort is offering one free place for children aged 11 and under staying with two or more adults in all room categories until January 2025. All food, beverages, activities on site and non-motorized water sports are free for the child for the duration of the stay.

Blue Waters Resort & Spa: The resort has added a new premium boat service to Barbuda. The adult-only exclusive ‘champagne sunset cruise’ takes place every Friday.  Blue Waters also invites children aged 5 to 12 to experience the resort’s private kid’s club. Preschool teacher Ainsley Smith leads the sessions with over 15 years of experience in early childcare. Centred around an indoor play area and shaded secret garden, kids are invited to catch lizards, fish off the rocks, and design Antiguan shak-shak paintings.

Sandals Antigua: Sandals Resorts International will launch a new destination wedding program in 2024 where guests can get closer to the Caribbean with authentic island-inspired weddings. Each package comes complete with a bespoke wedding planning team that manages all the details every step of the way.

Moon Gate Antigua: Ongoing renovations at the exclusive 49-suite all-inclusive hotel & spa located at Half Moon Bay and known of for its “barefoot chic” lifestyle will be complete in December with 40 units ready to be occupied.

Carlisle Bay: The hotel will celebrate its 20th anniversary in December with a series of events for guests and staff at the hotel. Located on the idyllic southern coast of Antigua, the luxury resort boasts turquoise waters, a powdery white sand beach, a lagoon, and lush tropical gardens. Comprised of 87 contemporary luxury suites, each with its own private balcony or terrace leading directly to the beach, the hotel also offers guests four diverse restaurants and bars with a varied choice of global cuisine using locally grown produce.

First published at Travel Industry Today

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First published at TravelNewsHub.com – Global Travel News

ROUND-UP: Nov. 27-Dec. 04, 2023

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A fiery crash at the border, the re-instatement of Indian visas, and a government tourism investment program highlighted last weeks news. Other items included StatsCan’s suggestion that airfares are dropping, new trans-border flights from WestJet and Porter, and a new Disney milestone in Hong Kong.

NEWS

Terrorism was ruled out after a vehicle exploded at a checkpoint on the American side of the US-Canada bridge in Niagara Falls Wednesday, leaving two people dead and prompting the closing of four border crossings in the area, including the Rainbow Bridge where the crash happened for an extended period.

Canadians can apply online for tourist visas to India once again. The reversal comes two months after India stopped processing visas at its Canadian missions and for Canadian citizens abroad after Prime Minister Justin Trudeau said that Canada’s intelligence services had credible information about “a potential link” between India’s government and the killing of Canadian Sikh activist Hardeep Singh Nijjar.

With tourism to this country projected to grow significantly in the coming years, the federal government has launched an investment program that will provide $108 million over the next three years to support tourism projects across the country to help meet the goal of attracting 40% more visitors by the end of the decade. The launch of the Tourism Growth Program (TGP) comes after Canadian tourism suffered some of its worst years in history (due to the pandemic), says the government, of an industry that supports almost two million jobs and contributes $38 billion to Canada’s GDP in 2022.

A parliamentary committee is launching an investigation into accessibility at Canadian airlines, with a focus on the country’s two largest carriers. Following a motion put forward by NDP lawmaker Taylor Bachrach, the federal transport committee voted to undertake a study on the state of accessible transportation for Canadians living with disabilities as well as the regulatory regime surrounding it.

AIR

 

WestJet has announced (photo) new, year-round, daily service connecting Regina and Minneapolis starting April 28, 2024. The route is Regina’s first year-round transborder service since 2016 and marks the province’s second direct route to the Midwest US, following the launch of WestJet’s year-round service between Saskatoon and Minneapolis, launched in June.

Porter Airlines began two new routes to Orlando International Airport (MCO) last week, with flights departing from Toronto Pearson International Airport (YYZ) and Ottawa International Airport (YOW). The start of service to Orlando marks the third new Florida destination that Porter has touched down since the start of November, following Tampa and Fort Myers.

Portuguese carrier Azores Airlines is now offering the Simple fare on all of its routes, Simple represents the tickets with the lowest purchase price in Azores Airlines’ Economy Class and includes hand luggage up to 8 kg. It has been designed for those who wish to travel with cabin luggage only. This fare competes in a market segment that prioritizes price over other attributes and has been the target of growing demand.

BY THE NUMBERS

Statistics Canada says airfares have plummeted over the past year, as airlines shore up capacity, even while consumers think twice about travelling in a world of higher costs. In its consumer price index (CPI), the agency said the price of air transportation dropped 19.4% last month compared with October 2022. The figure follows a roughly 21% year-over-year drop in September and a 20% decrease in August, after rampant post-pandemic demand last year outstripped carriers’ capacity to meet it, resulting in sky-high fares. The data also showed airfares declined 4% on a monthly basis in October, when they typically rise ahead of the holiday season.

DEALS

Many Black Friday deals remain active until today (Monday), and some beyond. For our latest list of what’s available, click HERE.

There are plenty of travel deals still available through CheapOair on Cyber Monday and Travel Tuesday (Nov. 26-27), reports the company.

 TOURS

Tauck is expanding its partnership with Rocky Mountaineer to introduce two new North American journeys that each feature a scenic two-day rail component. The two new itineraries are the eight-day “Salt Lake City to Denver by Rocky Mountaineer” and the 10-day “The Best of Western Canada & Rocky Mountaineer.” The two companies already partner on a third itinerary, “Vancouver & the Rockies by Rocky Mountaineer.”

A new brochure launching Collette’s 106th season of travel is now available. The 2024 brochure boasts 170 tours – including several new tours – and the revamped ‘Passport Club’ loyalty program. The guide can be seen on Collette’s website.

HOTELS

The new Crowne Plaza hotel in Saint John, NB, offers 135 guests rooms an on-site restaurant and indoor pool. The pet-friendly property was converted and renovated and is located within walking distance of downtown

IHG Hotels & Resorts Indigo brand has debuted in Sydney, Australia, with the unveiling of the 105-room Hotel Indigo Sydney Potts Point. Tucked behind the city’s prominent neon Coca-Cola sign, the boutique hotel marks a new chapter in the property’s history thanks to a multi-million-dollar refurbishment inspired by the eclectic Kings Cross neighbourhood that’s been a place for creatives and revellers for nearly a century.

RESORTS

Jamaica’s hotel boom continues with the official opening of Hideaway at Royalton Blue Waters, An Autograph Collection All-Inclusive Resort, an adults-only resort located in the heart of Montego Bay. With 352 modern rooms, featuring and suites with terraces or balconies with spectacular views, plus 12 diverse dining options, pristine pools, a private islet, and plenty of entertainment, the oceanfront property is the fifth Blue Diamond brand resort in Jamaica.

Carlisle Bay in Antigua will celebrate its 20th anniversary in December with a series of events for guests and staff at the hotel. Located on the idyllic southern coast of Antigua, the luxury resort boasts turquoise waters, a powdery white sand beach, a lagoon, and lush tropical gardens. Comprised of 87 contemporary luxury suites, each with its own private balcony or terrace leading directly to the beach, the hotel also offers guests four diverse restaurants and bars with a varied choice of global cuisine using locally grown produce.

CRUISE

The new groups program from Windstar Cruises makes it easier than ever for travel advisor partners to earn a tour conductor credit (AKA sail for free). For a limited time, in addition to the tour conductor credit earned, advisors receive a $100 per guest bonus commission after booking seven guests. The group promotion is combinable with Windstar’s lowest available fare, plus a 10% group savings. In addition, travel advisors can offer their clients an exclusive $100 per guest onboard credit, as well as a complimentary cocktail party on board with drinks and hors d’oeuvres. The offer is available through Nov. 30.

MSC Cruises has implemented a new itinerary for MSC Orchestra for this winter. The ship will now offer seven-night voyages from Dec. 16 to April 19, 2024, calling Valencia, Spain; Cagliari, Sardinia; Civitavecchia for Rome, Livorno for Pisa and Florence, Italy; Marseille, France, and Palma in Mallorca before returning to Valencia. This new program has been introduced to replace the Red Sea itineraries that had been cancelled due to the proximity of some of the ports of call to Israel and the restrictions in place in some bordering countries. MSC Cruises also reports that its Canadian website, www.mscruises.ca, is now available in both English and French.

ATTRACTIONS & THEME PARKS

Hong Kong Disneyland opened its first ‘Frozen’-themed attraction last week. Based on Disney’s wildly popular Frozen animation film, the new section of the Hong Kong park, dubbed “World of Frozen,” features landscapes and characters from the movie and two new rides, a roller coaster and a boat ride that takes visitors through different scenes featured in the film. Elsewhere in its international landscape, Disney plans to launch a Zootopia-themed area at its Shanghai Disneyland in December, a Fantasy Springs port at Tokyo DisneySea next spring and a Frozen-themed Kingdom of Arendelle at Disneyland Paris, slated to open in either 2024 or 2025.

FAMS & INCENTIVES

Windstar Cruises’ first-ever winter and holiday itineraries in Europe are now available for booking, including a special “Sell One & Sail Free” incentive for travel advisors. Agents who make a reservation through Dec. 31 for one of the “Legendary Winter in the Mediterranean” cruises (sailing from December to April 2024) earn a complimentary suite for themselves and a guest. More details are available HERE.

EVENTS

The Pacific Asia Travel Association (PATA) has announced that the bid for hosting the PATA Annual Summit 2024 has been awarded to the Macao Government Tourism Office. The annual event will be held from May 15 to 17, 2024 at the Grand Lisboa Palace Resort Macau and will bring together international thought leaders, industry shapers and senior decision-makers who are professionally engaged in driving tourism to, from and within the Asia Pacific region.

PEOPLE/APPOINTMENTS

Discover the World Canada has been appointed as the Canadian sales representative for South African Airways. For support, contact national sales manager Sharon Minos at saacanada@discovertheworld.ca

Travel industry leaders Roger Dow, former president and CEO of the US Travel Association, Elliott L. Ferguson, II, president and CEO of Destination DC, and Peter F. Herschend, co-founder of Herschend Enterprises, were inducted into the US Travel Association Hall of Leaders at a ceremony last week. Dow was the 2022 inductee while Ferguson and Herschend were the 2023 honorees.

DESTINATIONS

Fort Lauderdale takes diversity seriously – so much so that the Visit Lauderdale’s float (rendering above) in the upcoming Rose Bowl Parade on Jan. 1 in Pasadena, Cal., was specially designed to amplify its “Everyone Under the Sun” brand campaign, which welcomes people of diverse cultures, ethnicities, sexual orientations, and disabilities. “This float will bring our exceptional destination to life and in full bloom,” says Stacy Ritter, president and CEO of Visit Lauderdale. “It’s an organic blend of sights and sounds representative of the diverse people and iconic attractions, showcasing to the world.”

Venice has rolled out a pilot program to charge day-trippers 5 euros ($7.45) apiece to enter the fragile lagoon city next year in an effort to reduce crowds, encourage longer visits and improve the quality of life for residents. In all, 29 days from April to mid-July – including most weekends – will be subject to the day-tripper fee during peak hours from 8:30 a.m. until 4 p.m. A host of exemptions also apply, notably for tourists who have hotel or other lodging reservations.

Starting on Jan. 16, a website, www.cda.ve.it, will go live at which visitors can “reserve” their day in Venice.

LAST WEEK IN TRAVEL HISTORY

In 1969, the Boeing 747 jumbo jet got its first public preview as 191 people, most of them reporters and photographers, flew from Seattle to New York.

Send info to baginski@travelindustrytoday.com

First published at Travel Industry Today

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First published at TravelNewsHub.com – Global Travel News

Jim Thompson Heritage Quarter Grand Opening Celebrates New Chapter

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Jim Thompson Heritage Quarter Grand Opening Celebrates New Chapter - TRAVELINDEX - VISITTHAILAND.netBangkok, Thailand, November 24, 2023 / TRAVELINDEX / The grand opening of the Jim Thompson Heritage Quarter has successfully marked a significant milestone in Jim Thompson’s journey towards becoming the first iconic global lifestyle brand from Asia. The grand event underscoring Jim Thompson’s new tagline, ‘Beyond Silk,’ showcased a dazzling fusion of fashion, art, and gastronomy, reaffirming the brand’s commitment to excellence and innovation. The spectacular opening saw the attendance of several renowned Thai celebrities, including Pruk “Zee” Panich, Chawarin “Nunew” Perdpiriyawong, Thitiya “Baipor” Jirapornsilp, Jumpol “Off” Adulkittiporn, Atthaphan “Gun” Phunsawat and Vasin “Ko” Assawanarunat. Also among the guests were top management from Central Group, King Power, One Bangkok and Siam Piwat.

In a dazzling display of cultural fusion and modern flair, the Jim Thompson Heritage Quarter has officially opened its doors, marking a transformative moment for the legendary brand – forging ahead to become the first iconic global lifestyle brand from Asia. The grand opening, graced by celebrities and punctuated by a fashion showcase of unrivalled creativity, celebrated the new ‘Beyond Silk’ ethos. This destination is now poised to draw visitors from across the globe, setting a new standard for flair and ingenuity in the heart of Thailand.

A state-of-the-art 360-degree video camera captured the breath-taking ambience of the evening in full panoramic glory. Jim Thompson Home Furnishings fabrics were on display, merging the rich legacy of signature designs with contemporary style to craft a unique atmosphere. The evening’s entertainment commenced with the enchanting ‘Silk Fabric Dance’, an artistic performance that elegantly wove movement and textiles. As the drum spectacle unfolded, the dancers’ costumes, masterfully created using Jim Thompson’s silk, showcased the delicate intricacy and exquisite beauty of Thai silk to all present.

The fashion show, a centrepiece of the event, unveiled 42 captivating looks that established a new benchmark for creativity and sophistication. The Jim Thompson collection unveiled a versatile range, bridging the gap between relaxed beachwear and the sophistication of everyday wear for work or travel. The highlight was the dramatic reveal of the last look – ‘Look 42’ – a testament to the enduring innovation, artistry, and heritage that Jim Thompson is celebrated for. The show’s pinnacle look paid homage to regal sophistication with the Ikat Silk/Metallic Jacquard Gown, inspired by Her Majesty Queen Sirikit’s iconic Thai silk gown. The showstopper gown was a masterful rendition of Jim Thompson’s exquisite metallic and golden silk fabrics, offering a modern take on Thai tradition for the discerning aesthete. Accompanying the fashion show was an artful selection of songs which chronicled the company’s journey since the 1950s each emblematic of its era, and deeply connected to key moments in the brand’s history and to its founder, Mr. Thompson.

Culinary artistry was at the forefront with a menu designed by the executive chef of Jim Thompson, A Thai Restaurant offering an array of signature dishes. The O.S.S. Bar showcased its celebrated mixologists with meticulously crafted drinks. These unique epicurean experiences not only showcased the brand’s unwavering dedication to delivering exquisite dining experience but also set the stage for an unforgettable after party held at The Moonlight Hall, featuring a line-up of DJs and the admired Thai band – Nisatiwa.

Frank Cancelloni, Group CEO at Jim Thompson, reflected on the event’s success, stating, “The grand opening of the Jim Thompson Heritage Quarter was a celebration of our heritage and a declaration of our future. It represents a pivotal moment as we embark on our mission to become Asia’s first iconic global lifestyle brand. We are proud to showcase Thailand’s rich cultural tapestry to the world through our diverse offerings. We have taken on the important task of making the Jim Thompson Heritage Quarter the newest Lifestyle Destination in Bangkok. In pursuit of this vision, Jim Thompson is actively evolving and broadening our enterprise across all fronts, forming strategic collaborations with local and international brands. We are determined to offer a comprehensive experience, ranging from art and culture to gastronomy, fashion, interior, design, and beyond, tailored to meet the eclectic lifestyles of all our guests. Our goal is to maintain our position as the leading iconic lifestyle brand from Asia and a destination of international renown.”

Multitude of attractions within the Heritage Quarter: At the core of the Heritage Quarter lies the Jim Thompson House Museum, an intact collection of six traditional teak structures, relocated from various parts of Thailand by Jim Thompson in the late ’50s to form his residence. Post his mysterious disappearance in 1967, the residence was transformed into a museum showcasing his vast collection of Southeast Asian art. The Museum About the Man offers an exhibition drawn from the James H.W. Thompson Foundation archives, chronicling Thompson’s life and his profound impact on the Thai silk industry, from his architectural beginnings in the US to becoming the “King of Thai Silk.” It also traces the journey of Jim Thompson textiles from high fashion to international acclaim, alongside a display of vintage Jim Thompson dresses from the 1960s.

The Home Furnishings exhibition titled ‘The Evolving world of Jim Thompson Textiles’ recounts the evolution of textiles produced by Thai Silk Company Limited post-Thompson. With its visually arresting cinnabar-hued interiors, the Iconic Store offers a comprehensive retail experience across ready-to-wear, accessories and exclusive home collections. Inspired by Thompson’s love for Thai craftsmanship, the design features a rich palette and free-flowing architecture, leading customers through two levels of high-quality textiles and collaborative projects. Finally, the Jim Thompson Art Center, under The James HW Thompson Foundation, stands as a cultural nexus for local and international art communities, hosting a regular line-up of exhibitions, special programs, discussions and seminars, fostering art in social context and cultural exchanges within its walls and beyond.

The Culinary Landscape at Jim Thompson Heritage Quarter promises to become a food connoisseur’s paradise. Jim Thompson, A Thai Restaurant, has undergone a vibrant transformation, aiming to become a cornerstone of modern Thai cuisine with its creative menu offering an inventive twist to classic flavours through an enticing à la carte menu. The O.S.S. Bar is situated directly above the restaurant, and is a seamless fusion of old-world charm and modern vibes. Its speakeasy ambience, a blend of retro chic and contemporary elegance, provides an atmospheric setting for evening gatherings and relaxed get-togethers fuelled by perfectly crafted cocktails. By day, this space transforms into The O.S.S. Room, a serene setting that overlooks a koi pond and rich foliage of Jim’s garden making it an ideal backdrop for an afternoon tea. Not to be overlooked, Jim’s Terrace presents an array of tapas complemented by a curated beer and wine list.

Meanwhile, Silk Café offers a more casual vibe, serving sandwiches alongside hot and cold beverages in a spirited, al fresco setting. Completing the F&B offerings is The Moonlight Hall, perfect for grander occasions, combining state-of-the-art technology in a setting that exudes authentic Thai charm, ideal for corporate events, weddings, and private gatherings.

This new lifestyle quarter provides a dynamic space where history, art, culture, cuisine and retail experience converge, reflecting Jim Thompson’s vision of crafting a global destination that celebrates the essence of Thai heritage and modernity. The success of Jim Thompson Heritage Quarter’s grand opening has set the stage for the brand to continue its evolution as a leader in the global lifestyle sector with this new venture as a vibrant lifestyle destination, drawing both international and domestic tourists to the heart of Thailand.

About Jim Thompson
No brand spells heritage like Jim Thompson, the Thai Silk Company founded in 1951 by James H.W. Thompson, an architect, art collector, socialite, and entrepreneur who is recognized as the driving force behind the revival of Thailand’s silk industry. Jim Thompson’s disappearance remains one of Southeast Asia’s most intriguing unsolved mysteries. Today, Jim Thompson is the iconic global lifestyle brand from Thailand with a reputation for beautiful silks and “Beyond Silk”.

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First published at TravelNewsHub.com – Global Travel News