Global Travel News

Montara’s Dutch Chef Duo Shoot Phuket into Eco-Dining Elite

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Montara's Dutch Chef Duo Shoot Phuket into Eco-Dining Elite - TOP25Restaurants.com - TRAVELINDEXPhuket, Thailand, February 27, 2023 / TRAVELINDEX / Dutch chefs Jimmy Ophorst and Rick Dingen are setting new standards for sustainable fine dining on Phuket via Michelin-starred culinary skills and both restaurants were recognized and highly ranked in the TOP25 Restaurants Phuket 2022.

The two combine flair and finesse when it comes to taking eco-conscious dining to the next level on the Thai paradise island.

Ophorst runs the show at PRU, the signature dining venue at Trisara, one of Phuket’s most exclusive resorts. Dingen, meanwhile, oversees the kitchen at JAMPA, which follows a philosophy of “local ingredients, live fire, and zero waste cuisine” at Tri Vananda, a US$182 million wellness community taking shape in the verdant forests of northern Phuket.

The pair share nationality and a desire to promote a seasonal, sustainable food ecosystem. Both were recognized at the Michelin Guide Thailand Star Revelation 2023 at the end of last year, with PRU retaining its 1 Michelin Star and Michelin Green Star; and Jampa earning a Michelin Green Star for its zero-waste, plant-based food.

“Sustainability is the heart of our business,” says Ophorst who, at PRU, steers the only venue in Phuket with a Michelin star. “It’s integral to our restaurants and our lives.”

Both Trisara and Tri Vananda are owned by Montara Hospitality Group, a firm that has earned a reputation for prioritising sustainability at Trisara and through its 16,000 sqm Pru Jampa organic farm, located within the Tri Vananda boundaries.

And the two chefs are united by a shared eco-friendly philosophy that promotes a balanced food ecosystem without compromising creativity.

At PRU, Thai ingredients are shaped into bewitching gourmet creations that draw inspiration from both the east and west. The venue’s name — an acronym for Plant. Raise. Understand. — provides a solid clue as to its overriding philosophy. Ingredients are 100% sourced from within Thailand, with much of the organic produce grown at the Pru Jampa farm.

“There’s a huge interest among the public in dining experiences that support local communities and showcase amazing Thai produce,” he said. “I look forward to furthering our commitment to sustainable cooking and sourcing and delighting guests through innovation.”

Over at Tri Vananda, Jampa innovates by using live fire to transform local ingredients — many of which, just like at PRU, are sourced from the Pru Jampa organic farm — into healthy and balanced, yet resolutely elevated, culinary creations.

“I aim to showcase locally sourced, seasonal ingredients in the best way possible,” says Dingen, whose hyper-local, plant-focused, zero-waste cuisine is marking him out as a rising star in Thailand.

Dingen is known for his commitment to zero waste and he aims to make Jampa the first venue in Phuket to achieve a zero-waste-to-landfill ratio.

“We want to exert the absolute minimal impact upon the earth and our aim is to break down our kitchen waste to ensure nothing goes to landfill,” he said.

The success of the two restaurants is in line with the aims of Montara Hospitality’s “Dine Good, Do Good” concept, which it has rolled out across all its F&B outlets.

First published at TravelNewsHub.com – Global Travel News

Destination Group Signs Franchise Agreement with IHG

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Destination Group Signs Franchise Agreement with IHG - VISITTHAILAND - TRAVELINDEXPhuket, Thailand, February 27, 2023 / TRAVELINDEX / Destination Group has signed a landmark agreement with IHG Hotels & Resorts that will see two of its popular resorts in Phuket join the world-famous Holiday Inn brand.

Following this important franchise deal, the 256-key Surin Phuket Beach Resort will be rebranded as the Holiday Inn Resort Phuket Surin Beach and the 224-key Karon Phuket Beach Resort will become known as the Holiday Inn Resort Phuket Karon Beach. These elegant, family-focused properties will now be refurbished in line with Holiday Inn’s brand standards, which are geared towards delivering memorable experiences for all guests through contemporary design and warm, welcoming service.

The two rebranded Destination Group resorts will be as follows:

Holiday Inn Resort Phuket Surin Beach
Located just 100 metres from the soft sands of Surin Beach on Phuket’s west coast, 25 minutes’ drive from Phuket International Airport, Holiday Inn Resort Phuket Surin Beach comprises 256 rooms and suites, including a collection of family units. A wide range of facilities includes four restaurants and bars, a swimming pool with water slides, a kids’ pool, fitness centre and spa. Ideal for multi-generational escapes, the resort features extensive family facilities including a games arcade, cinema, ice cream shop and toy store, plus the Siam Adventure Club – the comprehensive kids’ club.

Holiday Inn Resort Phuket Karon Beach
Perfectly positioned on the shore in Karon, the popular tourist enclave on Phuket’s sunset coast, Holiday Inn Resort Phuket Karon Beach features 224 rooms and suites, including family rooms and units with private plunge pools. Guests can unwind at the fitness centre, spa, Siam Adventure Club and three swimming pools, including a children’s pool with waterslide. Diverse dining is available at five restaurants and bars. A haven of tranquility just steps from the sea, this fantastic family resort is surrounded by shops and restaurant, approximately one hour’s drive from Phuket International Airport. to add text to your template.

One key aspect of the family experience at both resorts will be the Siam Adventure Club – a dedicated activity centre for young children and teens. Little ones can plunge into a ball pit, watch movies, experiment with arts & crafts, play at the playground or enjoy video games on a PS4. A daily calendar of activities includes scavenger hunts, walking on water, foam parties, cooking classes and more. With free accommodation and meals for kids*, Holiday Inn Resort Phuket Surin Beach and Holiday Inn Resort Phuket Karon Beach are both perfect for parents.

Destination Group now owns a collection of hotels and resorts in Thailand’s leading leisure destinations, including Phuket, Hua Hin and Koh Samui. It works with some of the hospitality industry’s leading brands, including Holiday Inn and Radisson.

About Destination Group
Under the motto of creating “Great Places To Be,” Destination Group has built a successful hotel portfolio in Thailand. Throughout the last 25 years, the group has continued to expand, innovate, and succeed in the hospitality market. Destination Group is renowned for its innovative designs, and for setting the standard in world-class resort and business hotels, providing outstanding holiday experiences that are second-to-none. In evolving our business, the group also owns Destination Eats, featuring +15 unique F&B brands, along with Collective Hospitality, one of Asia’s largest hostel companies. We love what we do and are motivated to continue developing exceptional holiday experiences that excite our guests.

First published at TravelNewsHub.com – Global Travel News

Ghana Tourism Gets Technical Consultant from Seychelles

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Ghana Tourism Gets Technical Consultant from Seychelles - TRAVELINDEX - TOURISMAFRICA.org - VISITGHANA.netAccra, Ghana, February 26, 2023 / TRAVELINDEX / The Ghana Ministry of Tourism, Arts and Culture (MoTAC) has engaged the services of an International Technical Consultant, Mr. Alain St.Ange to support its ongoing drive of positioning Tourism, Arts and Culture as the number one tourism destination in Africa. With this move the Ghana Ministry of Tourism, Arts and Culture (MoTAC) also expect that tourism as a sector will increase its contribution to Ghana’s GDP.

The hiring of the Technical Consultant was facilitated through the Ghana Tourism Development Project’s facility from the International Development Association (IDA) of the World Bank implemented by the Ghana Ministry of Tourism, Arts and Culture (MoTAC).

The Technical Consultant will support the Ghana Ministry of Tourism, Arts and Culture (MoTAC) to achieve the following:
a. Provide strategic & technical guidance in respect of PPP tourism school and doing so by working with the school’s Transaction Advisor.
b. Provide strategic & technical guidance to develop a Sector-wide Strategy for the tourism sector in Ghana.
c. Advise in developing a foundation for a West African Regional approach to tourism and hospitality development.

Mr. Alain St.Ange is an International Tourism Marketing Expert and has served as a former Minister of Tourism & Culture as well as Tourism, Civil Aviation, Ports & Marine for Seychelles.

An overarching objective of the Ghana Tourism Development Project is to position the country as the most preferred tourism destination in Africa.

Mr. St. Ange was recruited through a competitive process under the World Bank’s procurement policy.

First published at TravelNewsHub.com – Global Travel News

Kempinski Selects Sabre to Upgrade Customer Booking Experience

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Kempinski Selects Sabre to Upgrade Customer Booking Experience - TRAVELINDEX - TOP25HOTELS.comGeneva, Switzerland, February 26, 2023 / TRAVELINDEX / Sabre Corporation has announced an enhanced agreement with Kempinski Hotels, the Europe’s oldest luxury hotel company, to enable the luxury hotel chain to upgrade its customer booking experience.

Kempinski Hotels, which celebrated its 125th anniversary in 2022, launched a contemporary new website, powered by Sabre’s state-of-the-art SynXis Custom Booking Engine. Through this innovative solution, Kempinski Hotels has been able to create its own bespoke user design and experience, with features including soft date availability search, upsell capability, and the ability to engage and convert shoppers to bookers using modern ecommerce features such as price comparison and alternate availability.

“We hugely appreciate our ongoing strategic collaboration with Sabre, who we have been working with for over five years,” said Riko van Santen, Chief Information Officer, Kempinski Hotels. “Sabre’s advanced technology solutions continue to support our business goals as we enter into our 126th year, by allowing us to streamline operations and improve the guest booking experience.”

Additionally, through the use of Sabre’s Data Warehouse solution, Kempinski is able to connect its CRS directly with its Guest Intelligence System, thereby enabling the best-in-class technology solutions to work seamlessly together and allowing Kempinski to build its own internal reports based on the data received.

“Today’s guests expect a seamless experience across devices and touchpoints,” said Frank Trampert, senior vice president, global managing director – commercial, Sabre Hospitality. “By utilizing Sabre’s technology-leading hospitality solutions, Kempinski Hotels is able to differentiate itself through a more modern booking experience, allowing it to increase conversions and enhance its offering to guests through greater personalization.”

About Sabre Corporation
Sabre Corporation is a leading software and technology company that powers the global travel industry, serving a wide range of travel companies including airlines, hoteliers, travel agencies and other suppliers. The company provides retailing, distribution and fulfilment solutions that help its customers operate more efficiently, drive revenue and offer personalized traveler experiences. Through its leading travel marketplace, Sabre connects travel suppliers with buyers from around the globe. Sabre’s technology platform manages more than $260B worth of global travel spend annually. Headquartered in Southlake, Texas, USA, Sabre serves customers in more than 160 countries around the world. For more information visit www.sabre.com.

About Kempinski Hotels
Created in 1897, Kempinski Hotels is Europe’s oldest luxury hotel group. Kempinski’s rich heritage of impeccable personal service and superb hospitality is complemented by the exclusivity and individuality of its properties. Today the Kempinski Group operates 82 hotels and residences in 36 countries and currently has more than 25 prestigious projects under development around the globe. Each five-star hotel reflects the strength and success of the Kempinski brand without losing sight of its heritage; each one imbues the quality guests have come to expect from Kempinski while embracing the cultural traditions of its location. The portfolio comprises historic landmark properties, award-winning urban lifestyle hotels, outstanding resorts and prestigious residences. Kempinski is a founding member of the Global Hotel Alliance (GHA), the world’s largest alliance of independent hotel brands.

First published at TravelNewsHub.com – Global Travel News

Arabian Travel Market Dubai with Huge Increase in Exhibitors from India

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Arabian Travel Market Dubai with Huge Increase in Exhibitors from India - TRAVELINDEXDubai, United Arab Emirates, February 26, 2023 / TRAVELINDEX / Thanks to a significant uptick in annual outbound journeys predicted over the next two years, the Indian tourism sector will represent a key focus during Arabian Travel Market (ATM) 2023, which will return to Dubai World Trade Centre (DWTC) for its 30th edition from 1-4 May.

According to recently released data from the Reserve Bank of India (RBI), Indian nationals spent a record $10 billion in overseas travel during the first nine months of 2022, an increase of nearly 43% compared to pre-Covid figures.

Moreover, estimates from Indian business consultants, Nangia Anderson LLP, in association with the Federation of Indian Chambers of Commerce & Industry (FICCI), place the number of annual outbound journeys at more than 27 million, with a total value of over $42 billion by the year 2024. This makes India well-positioned to become one of the world’s most important outbound tourism markets and support growth in the Middle East’s tourism sector following the challenges of the global pandemic.

Danielle Curtis, Exhibition Director ME, Arabian Travel Market, said: “The levels of outbound travellers predicted from India in the coming years mean it can command serious attention within the travel, tourism and hospitality sector. At ATM 2023, we will give delegates, exhibitors and attendees the opportunity to explore the Indian travel sector through various show features, including the India Summit, which will look deeper into this key market.”

Many Indians regularly travel to the GCC region for leisure, business, or a combination of both, taking advantage of the short distance, with Mumbai to Dubai, just a three-hour flight. The number of direct flights between India and this region reflects these trends, with Emirates alone operating over 170 weekly flights to nine Indian cities – Gulf Air, Etihad, Qatar Airways and Oman Air each also have regular flights to Indian destinations.

Airfares to the Gulf from India are also far lower than for other destinations due to the short distance, further underscoring the convenience and popularity of leisure or business travel. In addition, there are 8.5 million Indian nationals currently working in the GCC, meaning there is already a significant level of familiarity between the two regions.

Last year’s Arabian Travel Market (ATM) hosted several high-profile exhibitors from India, including Goa Tourism and Uttar Pradesh Tourism. This year’s event will be no exception, with new Indian exhibitors such as One Above Destination Management Services (DMC), Adventure Overland and Visaero Visa already confirmed.

ATM 2023 will explore the future of sustainable travel in line with its theme of ‘Working Towards Net Zero’. Having officially initiated its journey to net zero, the conference programme will explore how innovative sustainable travel trends will likely evolve. It will enable delegates to identify growth strategies within key vertical sectors while providing a platform for regional experts to explore a sustainable future ahead of COP28, which will take place in November 2023 at Expo City Dubai.

The conference will also feature a sustainability category at its annual exhibitor awards for the first time. Exhibiting organisations will be recognised based on the extent to which they have considered the environmental impact of their stands and their efforts to reduce their carbon footprint.

ATM 2023 is held in conjunction with Dubai World Trade Centre, and its strategic partners include Dubai’s Department of Economy and Tourism (DET) as the Destination Partner, Emirates as the Official Airline Partner, IHG Hotels & Resorts as the Official Hotel Partner and Al Rais Travel as the Official DMC Partner.

For more information, log on to wtm.com/atm/en-gb.html

About Arabian Travel Market (ATM), now on its 30th year, is the leading, international travel and tourism event in the Middle East for inbound and outbound tourism professionals. ATM 2022 attracted over 24,000 visitors and hosted over 31,000 participants including 1,600 exhibitors and attendees from 151 countries, across 10 halls at Dubai World Trade Centre. Arabian Travel Market is part of Arabian Travel Week.

About Arabian Travel Market (ATM), now on its 30th year, is the leading, international travel and tourism event in the Middle East for inbound and outbound tourism professionals. ATM 2022 attracted over 24,000 visitors and hosted over 31,000 participants including 1,600 exhibitors and attendees from 151 countries, across 10 halls at Dubai World Trade Centre. Arabian Travel Market is part of Arabian Travel Week. #ATMDubai
Next in-person event: Monday 1 to Thursday 4 May 2023, Dubai World Trade Centre, Dubai https://www.wtm.com/atm/en-gb.html

Arabian Travel Week is a festival of events taking place within and alongside Arabian Travel Market 2023. Providing a renewed focus for the Middle East’s travel and tourism sector, it includes ILTM Arabia, ARIVAL Dubai, Influencers’ events and activations, ITIC, GBTA Business Travel Forums, as well as ATM Travel Tech. It also features the ATM Buyer Forums, ATM Speed Networking Events as well as a series of country forums.

About RX (Reed Exhibitions)
RX is in the business of building businesses for individuals, communities and organisations. We elevate the power of face-to-face events by combining data and digital products to help customers learn about markets, source products and complete transactions at over 400 events in 22 countries across 43 industry sectors. RX is passionate about making a positive impact on society and is fully committed to creating an inclusive work environment for all our people. RX is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.

RELX About RELX
RELX is a global provider of information-based analytics and decision tools for professional and business customers. The Group serves customers in more than 180 countries and has offices in about 40 countries. It employs over 33,000 people, of whom almost half are in North America. The shares of RELX PLC, the parent company, are traded on the London, Amsterdam and New York Stock Exchanges using the following ticker symbols: London: REL; Amsterdam: REN; New York: RELX. The market capitalisation is approximately £33bn, €39bn, $47bn.

World Travel Market (WTM) Portfolio comprises leading travel events, online portals and virtual platforms across four continents. The events are:

WTM London, the leading global event for the travel industry, is the must-attend three-day exhibition for the worldwide travel and tourism industry. The show facilitates business connections for the global (leisure) travel community. Senior travel industry professionals, government ministers and international media visit ExCeL London every November, generating travel industry contracts. Next live event: Monday 6 to 8 November 2023 at ExCel London

WTM Latin America takes place annually in the city of São Paulo and attracts around 20,000 tourism professionals during the three-day event. The event offers qualified content together with networking and business opportunities. In this its ninth edition – there have been eight face-to-face events along with a 100% virtual one, which was held in 2021 – WTM Latin America continued to focus on effective business generation and achieved the advance booking of six thousand meetings that were held between buyers, travel agents and exhibitors in 2022. Next event: Tuesday 4 to Thursday 6 April 2023 – Expo Center Norte, SP, Brazil

WTM Africa launched in 2014 in Cape Town, South Africa. In 2022, WTM Africa facilitated more than 7 thousand unique pre-scheduled appointments, an increase of more than 7% compared to 2019 and welcomed more than 6 thousand visitors (unaudited), the same number as in 2019. Next event: Monday 3 to Wednesday 5 April 2023 – Cape Town International Convention Centre, Cape Town

About ATW Connect: Africa Travel Week’s digital arm, is a virtual hub packed to the seams with interesting content, industry news and insights, and the opportunity to hear from experts on a variety of topics in our new monthly webinar series. All with the aim to keep all of us in the travel and tourism industry connected. ATW Connect focuses on inbound and outbound markets for general leisure tourism, luxury travel, LGBTQ+ travel and the MICE/business travel sector as well as travel technology.

WTM Global Hub, is the new WTM Portfolio online portal created to connect and support travel industry professionals around the world. The resource hub offers the latest guidance and knowledge to help exhibitors, buyers and others in the travel industry face the challenges of the global coronavirus pandemic. WTM Portfolio is tapping into its global network of experts to create content for the hub.

First published at TravelNewsHub.com – Global Travel News

HAVING A BALL IN RUGBY: British town celebrates sporting milestone

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Ahead of this year’s World Cup of Rugby this Fall, rugby fans around the world are also celebrating the 200th anniversary of the sport’s birth this year. And interest and activities are most notable in British town of Rugby at the West Midlands school where it is said to have all begun.

The aptly named Rugby School, which gave its name to the sport, is expecting close to 40,000 visitors as its hosts a number of events and exhibitions throughout the year, all marking the day that William Webb Ellis first “took the ball in his arms and ran with it” on “The Close” (field) at the school in 1823.

Prior to this date the sport, then known as football, was played much like Australian rules football is today, until Webb Ellis demonstrated a “fine disregard for the rules of football as played in his time” leading to the impromptu invention of the new sport of rugby.

Among the year’s activities, Rugby School will be welcoming teams from a range of backgrounds and abilities to play on The Close, as well as hosting dinners, evenings, and its staging its annual arts Festival On The Close (June 26-29), which will be named “With a Fine Disregard,” in honour of Webb Ellis.

Meanwhile, on April 23, the school will be attempting the World’s Largest uncontested rugby scrum on its hallowed pitch. The current world record is 2,586 people, a record the school hopes to surpass with 3,000 participants.

Exhibition

Of longer duration, the Ruby School Museum is hosting an exhibition, running through Dec. 9, welcoming visitors to discover the birthplace of rugby at the school. The visual and audible exhibition will feature photographs, memorabilia, video footage, and interviews with previous members of Rugby School’s XV, illustrating how the game has developed over the years.

The exhibition is open on event days or by prior booking.

Another exhibition – “He Ran With It” – takes place at the Lewis Gallery (through April) and at the Rugby Art Gallery and Museum (Sept.-Oct.).

Visitors to the town can also follow its “Pathway of Fame,” which celebrates the history of the game and commemorates some of its most notable players and events.

For a full list of school events and activities, visit HERE.

 

First published at Travel Industry Today

First published at TravelNewsHub.com – Global Travel News

ROUND-UP: Feb. 20-24, 2023

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Last week, in which the one-year anniversary of Russia’s invasion of Ukraine was marked, the Canadian trade also saw the return of the annual Destination France roadshow, a glimpse of the future of travel from Air Canada, a unique promotion from Swoop, the opening of a new hotel for visitors to Toronto, and retirement news from a well-known travel industry figure.

NEWS

National Aviation Day was observed on Feb. 23, with Canada’s minister of transport marking the anniversary of Canada’s first powered flight in 1909 when pilot J.A.D. McCurdy flew the Silver Dart nearly 800 metres in Baddeck, NS. “This first flight over 100 years ago,” said Omar Alghabra, “paved the way for today’s dedicated aviation and commercial pilots to connect people and move goods safely and quickly across our country and around the world.”

Feb. 24 marked the one-year anniversary of Russia’s invasion of Ukraine, prompting the United Nations Tourism Organization (UNWTO) to mark the “sad” anniversary of the occasion and urge ongoing solidarity from the tourism industry for the Ukrainian people.

Atout France was on the road last week, conducting its annual Destination France events for close to 350 agents, including events in Montreal, Toronto, Calgary (which rotates with Quebec biannually), and Vancouver. On average, close to two dozen suppliers took, including sponsor Air Canada, and a nearly dozen-strong supplier delegation from the Occitanie region of southern France, which will receive new Air Canada flights from Montreal into Toulouse starting in June.

BY THE NUMBERS

Dubai received 14.36 million international overnight visitors in 2022, growing 97% year-over-year from the 7.28 million tourist arrivals in 2021, according to the latest data published by Dubai’s Department of Economy and Tourism (DET).

AIR

Air Canada and United Airlines have announced that through their enhanced transborder joint business agreement they will offer more than 260 daily transborder flights and two new routes this summer. The new routes include a new United-operated flight between Washington-Dulles and Calgary and a new Air Canada-operated flight between Washington-Dulles and Vancouver.

Swoop has launched its own clothing line called “Swoopwear,” with an innovative debut product dubbed “The Warmest Hoodie Ever.” That’s because each $99 sweater comes with a $500 flight voucher, which can used to buy a flight somewhere warm. Only 100 limited-editions sweaters will be produced. Visit swoopwear.ca.

Initially started as a seasonal service, Singapore Airlines flights to Vancouver will be suspended from October 2023, as the carrier adjusts its capacity in response to demand.

Calling the process, simple, seamless, and safe, Air Canada has launched digital identification, becoming the first airline in Canada with approval to use facial recognition technology to confirm identification. The pilot project is currently underway for select passengers departing from YVR for Winnipeg, and entering the Air Canada Café at Toronto Pearson, but will be expanded to other locations.

DEALS

Through April 9, the Four Seasons Resort Palm Beach, Fla., has several special guest offers, such as a fifth night free and a nightly credit of up to US$300 towards dining and spa treatments. For stays at the five-star resort through Dec., 2025, families willing to book and pay in advance will receive 20 per cent off room rate.

HOTELS

On Feb. 24, The Guitar Hotel at Seminole Hard Rock Hotel & Casino Hollywood, Fla, lit up in blue and yellow (photo) – the colours of the Ukrainian flag – to mark one year since the start of the war in Ukraine.

Opening this fall in Orlando, Aloft Lake Nona will be a six-story, 205-room music-themed property. Its eclectic décor and design nods to the hotel’s music and technology roots that gives each guestroom its own character. Aloft Lake Nona will also feature a 930 sq.-m. conference centre and full-service restaurant.

RESORTS

Located on more than three hectares along Palm Beach County, Florida’s picturesque Singer Island, Amrit Ocean Resort & Residences is a new health-centric resort expected to open in April. It will offer first-class service along with a program combining Eastern well-being philosophies and western technology with 92,000 sq. m. of wellness amenities including The Aayush Hydrothermal water therapy circuit; indoor/outdoor treatment rooms; float tank; IV, sound and light therapies; acupuncture; body therapies from around the globe; and arguably the most sophisticated, spa-centered Ayurvedic and yoga program in the US.

As part of its “Stay Human” packages, participating Kimpton hotels and resorts have each developed a selection of bookable a la carte experiences with everything from on-demand elixir shots and private perfumery classes to sound bath healings and Thai boxing classes. The unconventional packages offer a diverse range of experiences that can arranged through designated Stay Human concierges on-property.

TOUR OPERATORS

ACTA is calling for Sunwing to pay commission on bookings made via a discount code the tour company is posting in compliance with a class action lawsuit settlement in Quebec. ACTA says the offer excludes agents and it is continuing its advocacy with the company to change that. At the same time the Association of Canadian Independent Travel Advisors (ACITA) says a recent survey indicated that 86% of its members, half from Saskatchewan, said their bottom lines were severely affected by recent cancellations by Sunwing, notably its discontinuation of service in the province, which resulted in recalled commissions.

Collette’s ‘Americana’ brochure for 2023 is set to be released, featuring 14 of Collette’s tours to the United States, including various Classic, small group Explorations, and Spotlights tours. The brochure will be out in early March and will offer consumers a $20 Uber voucher to help them further explore.

CAR RENTAL

SIXT has opened a new rental car branch at Toronto Pearson International Airport (YYZ). The move continues the company’s expansion into Canada, which began last summer, adding to its branch location in Vancouver.

CRUISE

Celebrity Cruises has become the first ocean cruise line to ever earn prestigious Forbes Travel Guide (“FTG”) Star Awards. The five inaugural resorts at sea star-rated ships are Celebrity Apex, Celebrity Edge, Celebrity Flora, Celebrity Millennium (photo) and Celebrity Summit.

A new vessel has been added to the Greek and Easter Mediterranean cruise line Celestyal. Originally built as the Ryndam for Holland America Line and more recently operating for P&O Australia, the 1,260-guest Celestyal Journey will undergo an extensive, $28 million) refurbishment and technical maintenance overhaul before entering service.

ATTRACTIONS & THEME PARKS

TRON Lightcycle/Run officially opens April 4 at Disney World’s Magic Kingdom Park. The attraction will be one of the fastest coasters at any Disney theme park in the world.

As it celebrates its 50th anniversary this year, Carowinds theme park in Charlotte, NC, will open Aeronautica Landing, which draws inspiration from North Carolina’s First in Flight history and spirit of innovation. New rides arriving in the spring include the speedy Air Racer, the futuristic Hover & Dodge, and the Air Walker, inspired by the Outer Banks setting where the Wright Brothers achieved powered flight in 1903. Since its opening on March 31, 1973, Carowinds has built a reputation for roller coasters, including the Fury 325, the world’s tallest and fastest giga coaster. The park is also home to Carolina Harbor, a 10-hectare waterpark with slides, wave pools and large play structures.

FAMS & INCENTIVES

Canadian travel advisors who complete the Occitanie module of Atout France’s new ACTA-accredited France Connaisseur online specialist program by March 15 will have a chance to win six-night trips in the southwestern region (capital Toulouse). Sign up at destinationfrance.ca.

Travel agents have the chance to earn 2% bonus commission plus one air seat for every 30 passengers booked (max four seats) made via Air Canada Vacations’ ‘Book Your Own Group’ program. ACV will track all qualifying files for travel between May 1 and Dec. 18 to Mexico, the Caribbean, California, Florida, Hawaii or Las Vegas. For full details and terms and conditions please click HERE.

Luxury river cruise line AmaWaterways has extended its popular Tour Conductor (TC) credit promotion, allowing travel advisors booking groups of 10 or more guests the opportunity to earn TCs on river cruise, airfare, and pre- and post-cruise land packages. With the limited time offer, travel advisors can earn unlimited TCs on all new group contracts signed with deposits paid between October 1, 2022, and March 31, 2023, for travel on select 2023 and 2024 Europe and Mekong River cruise dates.

EVENTS

On March 1 from 10 to 11 a.m. EST, Incredible India will host an webinar focussing on luxury train journeys, cruise packages and health and wellness.  Register HERE.

VisitBritain is hosting its annual flagship trade event ExploreGB all week – bringing together more than 200 global buyers to connect online and do business with 320 tourism industry suppliers and destinations from across Britain. The five-day program of virtual events gives destinations and suppliers the chance to promote their tourism products and services to top global buyers and forge valuable business connections.

PEOPLE/APPOINTMENTS

After 12 years at Transat and a distinguished career in the travel industry, Susan Bowman has announced her retirement. In her final role, Bowman was VP Marketing and Industry Relations at Transat Distribution Canada (TDC). In wishing her a “well deserved retirement,” TDC GM Karine Gagnon, said: “Susan thus concludes an impressive career in the travel industry, having held positions in both retail and wholesale, in the areas of marketing, sales, industry relations, operations and loyalty.” Bowman’s last day will be April 12.

Reps4Rent has announced that industry veteran Gary Howard has joined its network as an Independent Marketing and Communications Professional. With over 30 years of experience in the travel, insurance, media relations, and consumer loyalty industries, Howard had a long tenure with CAA Atlantic as Sr. VP Marketing & Communications.

TRAVEL AGENCIES

Allan Brooks, Director of Sales, Canada for Celebrity Cruises presents the Biggest Comeback Agency Award to TTAND founder and CEO, Flemming Friisdahl.

The Travel Agent Next Door has been awarded the “Biggest Comeback Agency” award by Celebrity Cruises for the highest increase in sales in 2021 vs 2019 out of all of national and key accounts across Canada.

Several Trevello travel advisors were recognized for their outstanding achievements and recognition at the ACV@Home Simply the Best Awards. They included Clara Power, Kayla Gavin, and Juphel Falcs as rising stars in the “Most Improved Sales” category; and Top Groups Supporters and Top Overall Supporters awards were received by Jen Langlois and Mahla Pourshamsa. And Karin Zabunyan’s earned a Diversified Sales Award.

Vancouver-based Uniglobe Travel has welcomed House of Travel (two locations) in Montreal to its global network, along with two other travel agencies in Istanbul and London, UK.

DESTINATIONS

Tourism Winnipeg has launched a new digital pass to increase visits to local attractions. The new program will run throughout 2023 and is designed to encourage locals and visitors to explore five of the city’s top experiences at one low price. This pass is supported by Travel Manitoba which offers similar passes for different destinations throughout the province.

Anguilla will present its Second Annual Anguilla Culinary Experience (ACE), May 3-6, bringing together talented chefs from Anguilla and around the world for four days of chef collaborations, parties, tastings, barbeques, dinners and other curated culinary experiences at island resorts and restaurants. A portion of ACE proceeds will help fund local hospitality training and education. Schedule and ticket info can be found HERE.

LAST WEEK IN TRAVEL HISTORY

In 1993, two British explorers became the first to cross the Antarctic on foot without outside support. Sir Ralph Fiennes and Dr. Michael Stroud dragged their supplies on sledges weighing 196 kilograms across more than 2,100 km.

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First published at Travel Industry Today

First published at TravelNewsHub.com – Global Travel News

BUSY AS ALL OUTDOORS

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Business was booming at the Outdoor Adventure Show in Mississauga over the weekend with the massive annual event at the International Centre boasting one of its largest list of travel suppliers ever, enhancing the usual roster of camping, adventure, and outdoor providers and products.

Among those on hand from the travel side was G Adventures, an official sponsor of the show (which started Friday and ran for three days over the weekend), as well as a full complement of Canadian-based exhibitors and presenters populating Caribbean, US, and Canada pavilions, and coming from as far away as Nunuvat and South Africa.

Here are just a few of the familiar faces found by Travel Industry Today:

Cuba Tourism Board, Nieves Ricardo, Francisco Gamez; Be Live Hotel
Dominica Tourism, Jerry Grymek
Ernie George, St. Lucia Tourist Board; Brent Carnegie, Anse Chastenet
Louisiana Tourism, Joanne Scalamogna
Karen Evans, SATA Azores Airlines
Nicaraguan Tourist Board, Ana Carolina Garcia
On the Go Tours, Stephanie Roies; Alex Gonsalves
Sandals Resorts, Mireille Moutou; Vinnie Vats, Travelair
Team Flight Centre
Visit Myrtle Beach’s Kimberly Hartley

First published at Travel Industry Today

First published at TravelNewsHub.com – Global Travel News

Marc Selinger Takes Charge of Meliá Chiang Mai

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Marc Selinger Takes Charge of Meliá Chiang Mai - TOP25 Hotels.comChiang Mai, Thailand, February 24, 2023 / TRAVELINDEX / A seasoned professional with substantial hospitality experience in Europe and Asia has been appointed general manager of Meliá Chiang Mai.

Spaniard Marc Selinger has taken charge of the 260-key hotel that opened in April last year in the heart of Chiang Mai city in Thailand’s mountainous north.

Marc Selinger has worked for Meliá Hotels International for the past seven years. Before joining Meliá Chiang Mai this month, he was the acting general manager and hotel manager at Meliá Hanoi in Vietnam, and the director of operations at Meliá Yangon in Myanmar.

He started his career in room division and F&B internships at various properties in Spain, Switzerland and the UK from early 2009, before moving to Vietnam in 2012 to become a cruise manager with Paradise Cruises in UNESCO World Heritage site Halong Bay and then operations manager at Blue Ocean Resort in Mui Ne.

Marc Selinger also has a bachelor’s degree from San Pablo CEU University in Madrid, Spain, and a diploma from EHL Hospitality Business School in Lausanne, Switzerland.

“Marc has been with Meliá Hotels International for seven years and has grown with the company to become a general manager due to his strong leadership abilities, his genuine enthusiasm for hospitality, his talent, and his ability to learn quickly,” said Ignacio Martin, Managing Director Asia Pacific at Meliá Hotels International. “Knowing the brand as he does, and with his rich and diverse experience, he is the obvious choice to oversee Meliá Chiang Mai.”

“The first five-star hotel to open since the onset of the global pandemic with an incredible future ahead, Meliá Chiang Mai is the most exciting project I’ve worked on hitherto, with a design that pays homage to Chiang Mai’s charming history and culture, an excellent culinary landscape inspired by Spain’s famed gastronomy, and a collection of outstanding facilities including Chiang Mai’s highest rooftop bar,” Marc Selinger added.

About Meliá Hotels & Resorts
Meliá Hotels & Resorts is the best-known international brand in the portfolio of the Meliá Hotels International company; it has more than 100 city and resort hotels in the main leisure and business destinations of Europe, Asia, Africa and America. The brand offers exemplary meetings and events facilities in all important business cities as well as in exotic locations, catering to the ever-expanding conference and incentive travel market. As part of its innovation philosophy and new positioning, Meliá Hotels & Resorts has reinvented itself to cater to every aspect of the guests’ wellbeing. Unique experiences are created for guests and are defined by relaxation, quality time and personalised services. For a balanced lifestyle, Meliá Hotels & Resorts instinctively understands the guests’ needs and lifestyle expectations, which is an integral part of its redefined identity.

About Meliá Hotels International
Founded in 1956 in Mallorca (Spain), Meliá Hotels International operates more than 380 hotels (portfolio and pipeline) throughout more than 40 countries, under the brands Gran Meliá Hotels & Resorts, Paradisus by Meliá, ME by Meliá, Meliá Hotels & Resorts, The Meliá Collection, INNSiDE by Meliá, Sol by Meliá, and Falcon’s Resorts by Meliá, plus a wide portfolio of affiliated hotels under the “Affiliated by Meliá” network. The Group is one of the leading companies in resort hotels worldwide, while also leveraging its experience to consolidate the growing segment of the leisure-inspired urban market. Its commitment to responsible tourism has led the Group to become the most sustainable hotel company in Spain and Europe, according to the last S&P Global Corporate Sustainability Assessment (Silver Class). It also has ranked seventh in the Wall Street Journal’s list of the 100 most sustainably managed companies in the world (and the leading travel company) and is the only Spanish travel company included in the list of “Europe’s Climate Leaders 2021” by Financial Times. Meliá Hotels International is also included in the IBEX 35 Spanish stock market.

About Asset World Corp Public Company Limited
Asset World Corp Public Company Limited is a holding company under TCC Group operating leading integrated lifestyle property development in Thailand. The company has two main businesses consisting of the Hospitality business managed by top hotel executives of world-renowned hotel brands such as Marriott, The Luxury Collection, Okura, Banyan Tree, Hilton, and Sheraton and Retail, Wholesale and Commercial properties whose projects include 1) Retail and Wholesale including lifestyle travel destinations, community shopping malls, community markets, and wholesale business real estate. Popular real estate projects consist of ASIATIQUE the Riverfront Destination, Gateway at Bangsue, AEC Trade Center – Pantip Wholesale Destination, and Tawanna Bangkapi and 2) Commercial buildings including the famous Empire Tower and Athenee Tower located in Bangkok’s central business district.

First published at TravelNewsHub.com – Global Travel News

Vietnam Golf Coast Eyes a Huge Year as Golf Tourism Destination

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Vietnam Golf Coast Eyes a Huge Year as Golf Tourism Destination - TOP25GOLFCOURSES.com - WORLDGOLFDIRECTORY.comDanang, Vietnam, February 24, 2023 / TRAVELINDEX / Blue-chip tournaments and events allied to an expanded course portfolio and a renewed thirst for golf travel will see Central Vietnam cement its status as one of Asia’s must-visit golf destinations in 2023.

That’s the view from the Vietnam Golf Coast (VGC) — a freshly rebooted destination marketing organization that links the region’s best signature golf layouts.

“Asia’s top golf destination is not just recovering following the pandemic: it’s getting even better,” said Gary Dixon, general manager at Ba Na Hills Golf Club, one of the driving forces in the VGC.

Clubs in the region — regarded as a leading golf hub, not just in Vietnam, but in Asia overall — are reporting brisk business as golf travel returns with a vengeance.

This resurgence is also reflected via several major golf events slated for 2023. These include the Asia Grand Final of the Faldo Series — the only global amateur series for boys and girls — which will play out over the Sir Nick Faldo Signature Design at Laguna Golf Lang Co in April.

Central Vietnam will also roll out the welcome mat for the global golf industry as Danang, its largest city, hosts the Asian Golf Industry Federation (AGIF) and Asian Development Tour (ADT) over the course of the year.

On course, the buzz about Central Vietnam’s layouts has grown almost as loud as the motorbike horns that soundtrack daily life in Danang.

Layouts such as Laguna Golf Lang Co, a Sir Nick Faldo Signature Design, and Ba Na Hills Golf Club, laid out by British former Ryder Cup star Luke Donald over rolling foothills, are ranked among Asia’s best courses. Other highlights, meanwhile, include courses designed by luminaries including Greg Norman, Colin Montgomerie, Robert Trent Jones Jr., and Jack Nicklaus.

“Many golfers won’t have been in Central Vietnam since 2019,” said Adam Calver, Director of Golf & Destination Marketing at Laguna Lang Co. “We already had five great championship courses here at that time. Now, with the addition of two additional courses (laid out by Trent Jones Jr. and Nicklaus) we have seven.”

With high-quality golf combined with incredible beaches and luxury resorts like the award winning properties at Laguna Lang Co — Banyan Tree Lang Co and Angsana Lang Co — Central Vietnam is arguably Vietnam’s hub for golf tourism. It offers a range of attractions, including the heritage sites in history-steeped Hoi An and the Golden Bridge at Sun World Ba Na Hills: a 150-metre-long pedestrian bridge that is one of Asia’s most photographed landmarks.

Its myriad attributes are complemented by world-class infrastructure that includes Danang International Airport, which links Danang with direct flights to destinations including Korea, Hong Kong, Thailand, India and Singapore.

But for golfers, the evolving play options is the area’s most compelling drawcard.

Highlights include Laguna Golf Lang Co where a championship course threads between trees, over rice paddies and streams, through rock features and alongside the pounding surf. Designed by British former world number one Donald (it is his first effort as an architect), Ba Na Hills is laid out over rolling foothills, and features natural elevation changes, ravines, streams, and spectacular mountain backdrops.

“Demand is surging once again,” added Dixon. “Before, I would have said that anyone serious about golf travel should be coming to Vietnam at least once in their life. With world-class courses opening all the time, I would revise that to say that you’d need to return every few years to do the place justice.”

First published at TravelNewsHub.com – Global Travel News