Global Travel News

Presenting Global Retail Tourism: Trends and Insights

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Presenting Global Retail Tourism Trends and Insights - TRAVELINDEXBarcelona, Spain, September 18, 2023 / TRAVELINDEX / A thought leadership event exploring the significant untapped potential of retail tourism took place at La Roca Village, part of The Bicester Collection, in Barcelona today, concluding with a resounding call for attention to the importance of retail tourism. The event featured the launch of a ground-breaking report, “Global Retail Tourism: Trends and Insights”, a collaborative effort between the World Travel & Tourism Council (WTTC), The Bicester Collection and Hong Kong Polytechnic University. With a strong focus on data and insights, the report seeks to define the future of retail tourism, highlighting the key trends, challenges, and opportunities shaping the sector.

The event featured a series of conversations, highlighting key voices across multiple business sectors. Moderated by international news anchor Maria Ramos, the panel speakers included:

• Julia Simpson, WTTC President & CEO
• Desirée Bollier, The Bicester Collection Chair and Global Chief Merchant
• Professor Haiyan Song, School of Hotel and Tourism Management at The Hong Kong Polytechnic University Director of Hospitality and Tourism Research Center
• Maribel Rodriguez, WTTC Senior Vice President Membership, Commercial, & Events
• Miguel Sanz, Tourespaña General Director
• Elena Foguet, The Bicester Collection Business Director Spain
• Jeni Mundy, VISA Global Senior Vice President Merchant Sales & Acquiring
• Anne Madison, Cruise Line Industry Association (CLIA) Senior Vice President Global Marketing & Strategic Communications
• Nikolina Angelkova, Terra Way Investment Group Member of the Board

Julia Simpson, WTTC President & CEO, said:

“In the world of Travel & Tourism, retail tourism’s significance cannot be overstated. Accounting for over $178 billion of global GDP in 2019, it’s time to recognize its true potential.

Our report reveals that retail tourism is not just about shopping; it’s about revenue, job creation, and influencing travellers’ choices. I urge stakeholders worldwide to read, reflect, and act upon this report’s findings. We now have a comprehensive understanding of the challenges and opportunities in retail tourism. It’s our collective responsibility to embrace these opportunities, shape the industry’s future, and embark on an exciting journey.”

Desirée Bollier, Chair and Global Chief Merchant, The Bicester Collection commented: “Retail Tourism plays a crucial role in infusing a vibrant economic upswing into local communities, accelerating the creation of jobs and fuelling infrastructure expansion. Retail, travel, and tourism are all intertwined and must work together to enhance the tourist’s journey. This collaborative mindset will ultimately be an equal win for the tourism industry and the traveller.”

For more information and to access the Retail Tourism report, please visit the WTTC Research Hub website

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First published at TravelNewsHub.com – Global Travel News

New Data Shows Investment Returning to Global Tourism Sector

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New Data Shows Investment Returning to Global Tourism Sector - TRAVELINDEXMadrid, Spain, September 18, 2023 / TRAVELINDEX / Investment in the global tourism cluster has started to bounce back from the lows it touched during the pandemic off the back of the steady recovery of international tourist arrivals, according to a newly released report jointly produced by UNWTO and fDi Intelligence.

The report, which is based on data from fDi Markets, fDi Intelligence’s proprietary database of greenfield FDI projects, as well as international tourism data from UNWTO, provides a broad overview of the ongoing investment cycle in the tourism sector, breaking down investment figures by region, segments and companies. Key findings include:

  • Both FDI project numbers and job creation rates in the tourism cluster grew by 23% from 286 investments in 2021 to 352 in 2022. Job creation in tourism FDI also increased by 23% over the same period, to an estimated 36,400 in 2022.
  • The leading destination region for tourism FDI projects in 2022 was Western Europe with 143 announced investments at a combined estimated value of $2.2bn.
  • The number of announced projects into the Asia-Pacific region increased marginally by 2.4% to 42 projects in 2022.
  • The hotel and tourism sector accounted for almost two-thirds of all projects in the tourism cluster between 2018 and 2022. FDI projects increased by 25% from 2021 to 2022.

These investments will then pave the way for a skilled workforce that can deliver exceptional growth, drive innovation and, by embracing digital technologies, enhance the competitiveness and resilience of the tourism sector

“Greenfield FDI into the tourism sector is showing signs of life after all but vanishing in the pandemic years. With Covid–19 behind us, the sector has no time to waste in addressing the biggest challenge of our times: climate change and the resulting sustainability imperative,” comments Jacopo Dettoni, the editor of fDi Intelligence.

“To ensure the growth and competitiveness of the sector, significant investments must be made in education and talent by upskilling the professional workforce and implementing vocational and technical programmes. Only in this way can we equip young people — of whom only 50% have completed secondary education — with the knowledge and capabilities they need to thrive in the sector. These investments will then pave the way for a skilled workforce that can deliver exceptional growth, drive innovation and, by embracing digital technologies, enhance the competitiveness and resilience of the tourism sector,” argues Zurab Pololikashvili, UNWTO Secretary-General.

“As the sector steers its course towards recovery and growth, UNWTO now, more than ever, prioritises innovation, education and strategic investments as the pillars for recalibrating and adapting to these ever-evolving market dynamics. Spearheading a series of initiatives, we equip the professional workforce with new skills through upskilling and vocational workforce programmes, creating quality job opportunities, and raising average wages across the entire tourism value chain,” says Natalia Bayona, executive director of the UNWTO.

The North America and Asia-Pacific regions each contribute three companies to the top 10 investors list for tourism foreign direct investment (FDI) between 2018 and 2022. The rest of the top 10 comprises companies from Europe, with Spain-based Melia, UK-based Intercontinental Hotels Group, France-based Accor and UK-based Selina all featuring.

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First published at TravelNewsHub.com – Global Travel News

Thailand to Drive Boating in Region with Thailand International Boat Show 2024

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Thailand to Drive Boating in Region with Thailand International Boat Show 2024 - TRAVELINDEX - TOP25YACHTS.comPhuket, Thailand, September 15, 2023 / TRAVELINDEX / Over 80% of the in-water space is already booked. A new purpose built air-conditioned marquee will be the home for onshore exhibitors and better connect with the in-water displays and social scene. From 11 – 14 January 2024 the focus of the marine leisure world in the Asia-Pacific region will be on the second annual Thailand International Boat Show A Luxury Lifestyle Event. With more than 80% of the in-water space already booked and a new onshore layout, the event will showcase Thailand and the best of boating and luxury lifestyle across Asia to the world.

Held at Royal Phuket Marina and organised by JAND Events, the Thailand International Boat Show A Luxury Lifestyle Event wraps up an almost two-month festival of marine events that showcase Thailand’s world-class charter (Thailand Charter Week, 17 – 19 November 2023), racing (Phuket King’s Cup Regatta, 2 – 9 December 2023) superyachts (Kata Rocks Superyacht Rendezvous, December 2023) and boating and luxury lifestyle (Thailand International Boat Show, 11 – 14 January 2024) credentials to the world.

“Southeast Asia, with Thailand as its hub, has long been considered one of the top yachting destinations in the world. The cruising grounds are spectacular and will take the breath away of any first time visitor, while the marine infrastructure and onshore leisure facilities are comparable with the best in the world,” commented David Hayes, CEO of organisers JAND Events. “The industry has come together with a resounding “yes” in support of the Thailand International Boat Show A Luxury Lifestyle Event and we’re excited to announce that there will be more than 50 boats in-the-water for the 2024 edition, with many marine and luxury lifestyle businesses already confirmed onshore. It is my belief that in time the Thailand International Boat Show A Luxury Lifestyle Event will be a key event on the global calendar promoting boating in Thailand and across Asia.”

Confirmed Exhibitors In-the-water, Simpson Marine have confirmed six boats including a Sanlorenzo SX76 as well as models from Bluegame, Beneteau, Fairline, Lagoon and Aquila. Boat Lagoon Yachting will have a range of Princess and Jeanneaus on display while V Yachts Asia will be showcasing Riva and Ferretti. Derani Yachts will be displaying the popular Axopar boats as well as Greenline, Lee Marine will be showcasing their services and brands including a number of Rivieras, Asia Yachting will have Prestige yachts on display, Go Boating will display Gulf Craft and new-comer to the show, Extreme Marine will be displaying an Al Dhaen 365cc.

The Yacht Sales Co have confirmed two Fountaine Pajots, a Dufour and a Tesoro for viewing while Leopard Catamarans will be showing a number of their latest models. Northrop & Johnson have also confirmed their return in water.

Onshore, visitors can expect a range of businesses from marine products and services to tech and lifestyle. Those currently confirmed include Hull Co. Ltd, SEA Yacht Sales, FLS Yacht, the ASA Group, Thailand Privilege, Nava by Thaicom, Flexiteek and Marine Services Asia.

New for 2024
Organisers JAND Events are planning a number of new additions to this year’s show, including:
– An all-new onshore exhibition space – a purpose built air-conditioned marquee will be erected in Royal Phuket Marina’s Town Square, better connecting the in-water, onshore and social spaces for visitors.

– Thailand Yachting Conference (10 January) – The conference will take place the day before the show opens and will bring together government officials and leading industry professionals to share insights on regulations, cruising grounds, infrastructure, superyachts, technology and sustainability.

– Robb Report “Best of the Best” Yachting Awards (10 January) – a first for Thailand International Boat Show A Luxury Lifestyle Event, the yachting awards will be hosted by Robb Report and will be presented at a Gala Dinner the evening before the show opens.

– Wade Pearce, Founder & Director of SG Marine Guide Pte, Ltd. and Thai Marine Guide has been appointed a consultant and brand ambassador – Pearce will organise the Thailand Yachting Conference as well as consult to organisers JAND Events.

Aligned with the Thai government’s desire to stimulate yacht tourism, organisers JAND Events are working closely with the Thai Yachting Business Association, the Ministry of Tourism and Sports, the Tourism Authority of Thailand, the Thailand Convention and Exhibition Bureau, as well as industry stakeholders and media partners to promote Thailand as a world-class yachting hub.

The Thailand International Boat Show A Luxury Lifestyle Event will be held 11-14 January, 2024 at Royal Phuket Marina. For more information, visit www.thailandinternationalboatshow.com.

About JAND Events
JAND Events is a multinational team of Thailand-based professionals passionate about events. Led by CEO David Hayes who has over 30 years experience in the Events, Hospitality and Travel industries, JAND Events is the chosen partner for brands such as Louis Vuitton Moët Hennessy, L’Oréal, Givenchy, Kenzo and more. JAND Events and Thailand International Boat Show are trading divisions of JAND Group Co., Ltd.

Sponsors of the 2024 Thailand International Boat Show
Supporting authorities: Ministry of Tourism and Sports, Phuket Province, Tourism Authority of Thailand and Thailand Convention and Exhibition Bureau, Thai Yachting Business Association. Host Sponsor: Royal Phuket Marina. VIP Lounge Presenting Sponsor: Cessna and Beechcraft by Textron Aviation. Official Suppliers: Thailand Marine Guide. Official Media Partners: Hot Magazine, Robb Report Thailand, SEA Yachting. Official Local Partners: Helicam, Phuket Marine Guide. PR & Marketing Support: Asia Sponsorship News, Infinity Communications, The Sponsorship Experts.

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First published at TravelNewsHub.com – Global Travel News

Booking.com and TAT Launch Explore Thai Taste to Boost Gastronomic Tourism

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Booking.com and TAT Launch Explore Thai Taste to Boost Gastronomic Tourism - TRAVELINDEX - TOP25RESTAURANTS.comBangkok, Thailand, September 14, 2023 / TRAVELINDEX / Booking .com collaborates with Thailand’s Tourism Authority to unveil the “Thai Foodie Map,” spotlighting local eateries in lesser-known destinations, amplifying Thailand’s culinary heritage. Booking .com is joining forces with the Tourism Authority of Thailand (TAT) to launch the exciting ‘Explore Thai Taste’ campaign as gastronomic tourism continues to rise as a travel trend that transcends borders, attracting both foreign and local travelers seeking authentic culinary experiences. This collaborative effort aims to launch the “Thai Foodie Map”— a one-of-a-kind local guidebook that will highlight local eateries and food shops in secondary or alternative destinations across the country. This campaign not only celebrates Thailand’s rich culinary heritage, but it also uses the soft power of food to promote the country’s tourism to both domestic and international visitors.

Based on Booking .com research 75% of global travelers and 86% of Thai travelers seek authentic experiences that are representative of the local culture, with food being one of the top deciding factors for both Thai (89%) and global (77%) travelers. Thailand has a strong reputation for delicious cuisine, making it an ideal destination for food enthusiasts. Thai cuisine’s global popularity remains strong due to its diverse menu, which includes everything from the sweet and spicy flavors of Pad Thai to the aromatic green curries that tingle the taste buds. The #ExploreThaiTaste campaign capitalizes on this trend by encouraging visitors to visit lesser-known destinations outside of the country’s major cities.

Mr. Chattan Kunjara Na Ayudhya, Deputy Governor for Marketing Communications, Tourism Authority of Thailand, said, “The Explore Thai Taste campaign is an open invitation to discover the soul of our nation through its flavors. Each bite is a journey through our rich heritage, and each dish carries the essence of our culture. We believe that by showcasing our diverse culinary landscape, we can help to promote Thai destinations, particularly in these secondary provinces. By sharing these hidden culinary gems, we’re not only creating a flavor-filled journey but also playing a vital role in highlighting the unique charm of Thailand’s diverse provinces. It’s a delicious way to celebrate our nation’s cultural delights.”

The heart of this campaign is the “Thai Foodie Map” – a comprehensive guide showcasing 40 hand-picked local restaurants from eight provinces, representing the diverse culinary offerings of Central, North, South, and Northeastern Thailand, that invites everyone to explore the authentic flavors of Thailand while encouraging domestic travel.

Chatsuda Lertpiriyakamol, Area Manager Partner Services Thailand and Indochina at Booking .com, said, “The #ExploreThaiTaste initiative aligns with Booking .com’s mission of making it easier for everyone to experience the world, and we believe that the Thai Foodie Map creation and introduction will serve as a delicious guideline for everyone to embark on a journey of unique taste and local culture, while celebrating the different flavors of each destination. We are thrilled to be working with the TAT on this campaign, who is our enthusiastic guides on this culinary adventure across Thailand. Through this collaboration, we aim to create an unforgettable and mindful gastronomic journey that encourages domestic travel while also supporting local communities across the country and enabling them to thrive.”

To bring these culinary journeys to life, Booking .com and TAT are collaborating with local food and travel bloggers eager to explore new destinations and share their culinary adventures in each region. They’re also partnering with ‘Travel Sustainable Properties’ on Booking .com in each recommended destination, offering eco-friendly accommodations that support local communities.

The Thai Foodie Map not only highlights regional delicacies, but also signature dishes from every corner of Thailand. The Thai Foodie Map promises a mouth-watering journey through Thailand’s culinary diversity, from the herbal curries of the South to the fiery Som Tam of the Northeast; as well as the savory delights of Central Thailand to the unique flavors of the North. To further assist travelers, detailed itineraries, recommended Travel Sustainable properties, and community-benefiting experiences will be published, ensuring that every adventure adheres to responsible tourism principles.

By celebrating local restaurants and engaging travelers, the Explore Thai Taste campaign under collaboration between Booking .com and TAT, showcases Thailand’s incredible culinary diversity while enriching travel experiences for both local and international tourists.

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First published at TravelNewsHub.com – Global Travel News

ROUND-UP: Sept. 11-15, 2023

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In last week’s news, Transat posted a record third quarter, Air Canada paid back some government debt, Britain looked ahead to record visitation numbers from Canada, Sunwing unveiled its annual ‘Best of the Best List,’ and ACTA revealed a long-discussed name change.

NEWS

Transat reported its highest net income ever for a third quarter and turned a profit for the first time since 2019, prompting a brighter financial forecast for the year. Healthy demand for leisure travel boosted revenue per passenger by 29% compared with four years earlier, an indication of fare hikes on tickets to Europe. To meet the sustained demand, Transat plans to expand capacity by nearly a quarter next year, increasing its fleet to about 40 planes.

TICO says it will launch a broad and comprehensive consultation process with registrants and stakeholders in the coming weeks about its funding framework and fee model proposals, including the Compensation Fund. Members can expect to receive a package during the first week of October that outlines the proposals that came out of the review. The Council further plans to host both virtual and in-person sessions to hear directly from members and will provide an opportunity to share feedback via an online survey.

The Association of Canadian Travel Agencies (ACTA) has expanded its name – now to be known as the Association of Canadian Travel Agencies & Travel Advisors. As befits the new moniker (no word if ACTATA will be the new acronym), the association will also officially call retail travel sellers “travel advisors” in all matters rather than “travel agents.”

BY THE NUMBERS

Canadian arrivals into Britain are poised to set an all-time record this year. And with an expected 944,000 visitors from this country forecast to find their way to the UK – significantly more than not only 2019 (874k), but also the previous high-water mark in 2017 (911k) – VisitBritain officials are eyeing the magic million mark in 2024. Canadian visitors are also expected to break the billion-pound spending mark this year, itself a 27% increase over the already record £934 million mark in 2022.

AIR

Beginning Dec. 15, WestJet, will again connect Kelowna, BC, and Las Vegas, reintroducing a popular transborder connection from the Okanagan, for the first time since 2020. The non-stop service will operate twice weekly, departing at 8 a.m. and 1:15 p.m. With the addition of service to Las Vegas, WestJet will operate a total of two direct transborder connections from Kelowna, with non-stop weekly service to Phoenix, Arizona.

Air Canada says it has repaid about $589 million in debt that it used to buy aircraft. The company says it repaid a $462-million loan from Canada’s Export Development Corp. that it used to pay for the purchase of 14 Airbus A220-300 aircraft. The airline also repaid $127 million in a partial repayment of financings supported by the Export-Import Bank of the United States that was used to buy four Boeing 787-8 aircraft.

Caribbean low-cost carrier Arajet – a new entrant in the Canadian market – will introduce connections to Argentina from Toronto and Montreal via its hub in Santo Domingo, Dominican Republic. The flights add to a roster of recently announced service from Canada to Sao Paulo, Brazil; Santiago de Chile; Cartagena and Medellin, Colombia; as well as several Caribbean islands, such as Jamaica, Aruba or Curaçao. The first flight from Toronto to Santo Domingo will be Oct. 24 and the first from Montreal will be Nov.  7.

DEALS

Last-minute deals for the upcoming 2023/24 Antarctic expedition season (photo) from G Adventures give travellers up to 30% off when booked by Sept. 30. Not forgetting those seeking out warmer climates this fall and winter, travellers can also save 15% on more than 100 trips across a range of G Adventures’ travel styles in destinations as varied as Sri Lanka, Vietnam, Peru, and overground Africa.

Visitors are invited to extend the summer with the Bermuda’s annual ‘Endless Summer Sale,’ which offers of up to 30% discounts on island-wide accommodations. Bookings must be made by Oct. 15 and can be found at gotobermuda.com.

TOUR OPERATORS

Sunwing Vacations’ popular ‘Best of the Best List’ is back. Based on a combination of travel expert recommendations, star ratings and customer feedback, the list is meant to serve as an “MVP of vacation inspiration” for customers and agents. The list is based more than 200 expert recommendations for the 2023-24 season – all in one place – from the best new resorts to award-winning hotels, best spots for family-friendly and adults only escapes, the most luxurious swim-up suites, 5-star properties, best solo travel destinations and more. See the full list at www.sunwing.ca/en/best-vacations.

Collette has launched its new Travel Advisor Reward Program, which will reward advisors for booking more travellers on Collette tours. Starting with reduced rates of 50%, advisors will receive bigger savings on land tours the more travellers they book within a single year. And they’ll have the opportunity to increase that number to 100% if they book over 40 travellers. Advisors will also receive reduced rates for companions, starting at 25%.

HOTELS

Marriott International opened its 50th hotel in Thailand. The debut of the Madi Paidi Bangkok, Autograph Collection reflects Marriott’s long-term vision for Thailand and its belief in the country as a world-leading travel destination. Marriott expects to add a further 10 hotels by the end of 2024 across its luxury, premium, select and longer stay brands.

IHG Hotels & Resorts has launched its new midscale conversion brand, Garner – an IHG Hotel. The brand is aimed at guests wanting great value stays at high-quality properties. Garner arrives at a lower price point than Holiday Inn Express, and will complement IHG’s new-build midscale brand, avid hotels, as the focus on accelerating growth in the segment continues. The first hotels are expected to open by the end of 2023. With a goal to expand globally, IHG expects the brand to reach an estate of over 500 hotels over the next 10 years and 1,000 hotels over the next 20 years in the US alone.

RESORTS

Saint Lucia’s Coconut Bay Beach Resort & Spa has a special double bonus offer for Canadian travel agents, who can earn rewards of up to US$112 for 7-night stays booked by Sept. 30 (valid for travel from Jan. 2 through April 16, 2024). Join the resort’s rewards program at CBAYRewards.com to qualify. Clients savings are also available on seven-day Air Canada Vacations packages from Toronto, starting at CDN$2179 p.p. The resort’s 3rd Annual Rum & Rhythms Festival will take place Oct. 15-28 featuring top Caribbean musical performers as well as a full schedule of rum tastings.

A new luxury villa collection has been unveiled at the Bequia Beach Hotel in St. Vincent & the Grenadines. Adjacent to the main property, Grenadine Hill, the villas are individually inspired by the native architecture, vistas, and precious natural materials of the islands. Villa ONE and Coral Hill accommodate up to 12 guests, Amenities include an infinity pool, gym suite, indoor and outdoor space, private butler and maid services, as well as access to all the services of Bequia Beach Hotel. Rock Villa, the third villa slated to be open in the collection, will be complete this fall.

CRUISE

Viking has announced voyages on its newest Nile River ship, the Viking Sobek, are now available for booking. Set to debut in 2025, the Viking Sobek will join the company’s growing fleet as its sixth ship sailing the popular 12-day ‘Pharaohs & Pyramids’ itinerary. With Viking’s 2024 Egypt season nearly sold out and 2025 selling well, strong demand has led to an early opening of the Viking Sobek’s inaugural season and 2026 departure dates across the entire Nile River fleet.

Carnival Cruise Line unveiled more of its 2025-26 deployment by opening bookings on sailings to Alaska from Seattle on two ships: Carnival Spirit and Carnival Luminosa. Several Carnival Journeys cruises aboard the two ships are also open for sale, including a transatlantic sailing from Barcelona, Spain to Miami and a 29-day transpacific voyage from Brisbane, Australia to Seattle that features several stops in Japan.

FAMS & INCENTIVES

Travel advisors and clients can get in-depth look at what’s in store for Uniworld Boutique River Cruises’ second annual ‘Rivers of the World’ cruise for 2024. The special virtual event, hosted by Uniworld President & CEO Ellen Bettridge, will take place Sept. 20 at 7 p.m. EDT and will feature interviews a closer look at the 55-day itinerary via ship tours and sessions with destination experts. The sailing departs on Oct. 3, 2024, from Lima, Peru and will take 40 guests on a journey spanning three continents, 10 countries, and four luxurious ships. To register visit:

app.livestorm.co/uniworld-river-cruises/rivers-of-the-world-2024-virtual-event.

The Cuba Tourist Board in Canada is offering travel advisors the opportunity to take part in two special FAM group trips to the destination that will take place in October. Both itineraries – the ‘Hidden Gems of Eastern Cuba,’ and the new destinations of ‘Paredon Grande & Cayo Cruz, combined with Trinidad’ – include departures from Toronto, will take place Oct. 17-24 and will cover different parts of the country.

EVENTS

Travel Leaders Network will continue to bring members and key suppliers together at a series of Owners and Managers Mixers this fall. Attendees will have a chance to amp up their education, training, and network at a series of 11 more event across the country. Following is the remaining schedule of mixers for 2023: Sept. 12 – Saskatoon; Sept. 19 – Vancouver; Sept. 26 – Moncton; Sept. 26 – Calgary; Sept. 27 – Halifax; Nov. 8 – St. Catherine’s, Ont.; Nov. 14 – Winnipeg; Nov. 21 – Montréal; Nov. 22 – Ottawa; Dec. 6 – Richmond Hill, Ont.; Dec. 12 – Vancouver. Member agents can register for upcoming mixers through CanadaNet.

PEOPLE/APPOINTMENTS

Rebecca Seeds and Kimberly Hartley

Passing the torch: After 14 years, Kimberly Hartley has officially stepped down as the representative for Visit Myrtle Beach in Canada. Taking over is Pulse Travel Marketing and account manager Rebecca Seeds, who joined Hartley on her last day at the ACTA Summit in Toronto last week.

Following the recent appointment of Nathalie Tanious’ as President & CEO, H.I.S.-Red Label Vacations Inc. (RLV) has announced a further series of executive promotions. They include Diane Lattavo as Chief Air Commercial Officer; Sam Youssef, now Sr. VP President of Marketing & Partnerships; and Elvi Cal, as Sr.  VP of Product & Commercial. Additionally, the company has announced a strategic restructuring of its IT department with Mike Miljak returning as Chief Information Officer (CIO) and Domenic Maggi as Sr. Director of IT Operations.

Scott Beck is leaving his post as President and CEO of Destination Toronto to head south for a similar role with the San Francisco Travel Association. The move takes effect Oct. 28. Beck joined Destination Toronto in 2019 to lead the sales and marketing efforts for Canada’s most visited destination and North America’s fourth-largest city.

DESTINATIONS

South Florida rail service Brightline has announced that its extension to Orlando International Airport will begin on Sept.  22. Passengers will be able to connect from/to Miami, Aventura, Fort Lauderdale, Boca Raton, and West Palm Beach. Inaugural rides, from US$79 one way are now available for booking at gobrightline.com. Brightline expects to offer commissionable fares in the near future, and to be bookable on GDS by the end of 2023. Go to www.gobrightline.com/travel-professionals#travelBenefits.

Two new travel guides have been released by British tourism travel organizations with the aim of helping the trade plan and book travel to the UK by receiving information from and directly connecting with local suppliers. The guides – from England’s Historic Cities and the Great West Way – are invaluable resources to destinations across Britain and can be accessed online.The new England’s Historic Cities Travel Trade Guide is available to download at www.englandoriginals.com/travel-trade and GWW can be found at https://www.greatwestway.co.uk/traveltrade/travel-trade-directory.

LAST WEEK IN TRAVEL HISTORY

In 1992, PWA Corp., parent company of Canadian Airlines, agreed to merge with Air Canada.

Send info to baginski@travelindustrytoday.com

First published at Travel Industry Today

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First published at TravelNewsHub.com – Global Travel News

Vietnam Golf Coast Clubs in World’s Top 100 Golf Resorts Rankings

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Presenting Global Retail Tourism Trends and Insights - TOP25GOLFCOURSES.comLaguna Golf Lang Co and Ba Na Hills Golf Club affirm destination’s credentials by making prestigious list

DANANG, Vietnam (September. 15, 2023) — Vietnam Golf Coast (VGC) linchpins Laguna Golf Lang Co and Ba Na Hills Golf Club scored a double boost for Central Vietnam’s status as a golfing hub this week after being named among the top 11 best best golf resorts in Asia.

The two clubs were among the superstars at the top of the leaderboard in a list compiled by Golf .com, one of the world’s leading golf titles, that also encompassed top golf destinations in Korea, China, Thailand and Indonesia. Not only were the two clubs ranked among the cream of the region’s golf resorts, but their inclusion in the Asia list also guaranteed them spots in the overall Top 100 Golf Resorts in the World standings.

The Vietnam Golf Coast (VGC) — a freshly rebooted destination marketing organization that links Central Vietnam’s best signature golf layouts — has enjoyed a red-letter year as golf travel to the region rebounds with interest following the pandemic. And the latest honour offers yet more wider recognition of how the destination is marrying world-class golf with vibrant cities, incredible beaches, and accommodations as well as an enviable infrastructure.

“Having two Top 100 Resorts in one golf destination is a true testament to the caliber of golf in Central Vietnam,” said Adam Calver, Director of Golf and Marketing at Laguna Lang Co, where a Sir Nick Faldo Signature Design golf course is complemented by award-winning accommodations Banyan Tree Lang Co and Angsana Lang Co. “And with numerous other great courses in this region as well as Laguna Golf Lang Co and Ba Na Hills, it’s just the tip of the iceberg when it comes to the quality of golf offerings in the Vietnam Golf Coast.”

The buzz about Central Vietnam’s amazing layouts has been steadily growing over the past few years. Layouts such as Laguna Golf Lang Co, a Sir Nick Faldo Signature Design, and Ba Na Hills Golf Club, laid out by Team Europe Ryder Cup captain Luke Donald over rolling foothills, are ranked among Asia’s best courses. Other highlights, meanwhile, include courses designed by luminaries including Greg Norman, Colin Montgomerie, Robert Trent Jones Jr., and Jack Nicklaus.

According to golf .com writers Ba Na Hills Golf Club “feels like a place apart, with a tranquil atmosphere that stands in quiet contrast to the bustle of Danang.” Writers praised the variety of landscapes incorporated by Sir Nick Faldo into his Signature Design at Laguna Lang Co. The course is sandwiched between the ocean and jungle-clad mountains, offering golfers a range of challenges. “You’ll walk away from Laguna Golf Lang Co and realize it’s unlike any course you’ve ever played — perhaps the best compliment a golf course can receive,” reported golf .com.

“This is a fantastic honour for Ba Na Hills Golf Club and for Central Vietnam as a destination,” said Gary Dixon, general manager at Ba Na Hills Golf Club. “With world-class courses complemented by incredible accommodations, it has evolved into a truly complete golf destination. What’s more, with numerous new courses set to come online over the next few years we expect a few more VGC resorts on that list by the end of the decade.”

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First published at TravelNewsHub.com – Global Travel News

Ambassador Club Ignites Nha Trang’s Entertainment Scene

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Brand new venue entices revelers with world-class cuisine and performances

NHA TRANG, Vietnam (September 13, 2023) — Vietnam’s most vibrant coastal city, Nha Trang, has a fresh hub for nightlife in the shape of the recently opened Ambassador Club Ana Marina Nha Trang.

The showpiece nightspot has been lighting up the evenings in Nha Trang with revelers packing the venue on a nightly basis to savour a delectable seafood buffet, starring the world-renowned Nha Trang lobster, one of Vietnam’s most famous marine delicacies. There’s also an eclectic entertainment roster that takes in everything from Cuban dance to energized DJ beats.

Ambassador Club is the centrepiece of the new Ana Marina lifestyle complex, overseen by leading boutique cruise operator Ambassador Cruise. When completed, the ambitious project will encompass not only Vietnam’s first dedicated marina, but also a yacht club, fine-dining restaurants, and numerous watersports activities including paragliding, jet-ski and diving.

The complex is designed to appeal to various demographics including foreign tourists, domestic visitors, families, couples and individual travellers.

“We’ve been delighted — but not surprised — by the excellent public response to Ambassador Club since it opened,” said Nguyen Cao Son, founder of Asia Premier Cruises Corporation, which owns Ambassador Cruise as well as Vietdeli, a restaurant company behind some of Vietnam’s most popular dining establishments.

“Nha Trang is famous for being one of the best places in Vietnam to let your hair down. And there’s no better place in the city than the Ambassador Club to do just that. Our experience in establishing the Vietdeli brand has also enabled us to offer truly world-class cuisine as well as entertainment at the club.”

Located at the northern end of Nha Trang’s famous bay, Ana Marina benefits from spectacular views out towards the jungle-clad islands scattered around the azure waters of the East Sea.

These uplifting outlooks are front and centre at Ambassador Club, where revelers can dance, dine, and party long, sultry afternoons and evenings away underneath a mellow setting sun and then a blanket of stars.

Boasting a capacity of up to 1500 pax, the venue is one of the most expansive clubs in Vietnam. Indeed, its generous size makes it an ideal choice for all sorts of MICE events such as wedding receptions, company gatherings and private hires.

Its list of entertainment and culinary attributes is equally comprehensive. An international buffet puts an emphasis on the freshest of local produce and seafood. Diners can choose from over 50 dishes, many of them served up fresh from the BBQ. Standout items include lobsters caught in the famously abundant waters around nearby Binh Ba Island. The restaurant is also open for breakfast and lunch and offers a la carte as well as the set buffet option.

On the entertainment front, there’s a daily line-up of in-house live bands, top local and international DJs, a Cuban dance troupe, and acclaimed cabaret shows. The high-quality entertainment is enhanced, meanwhile, by pulsating lighting and a state-of-the-art sound system.

The venue also benefits from its contemporary design and wide array of different set-ups and spaces. Guests can take time out from the party by the pool to chill on comfortable furniture on a 2nd floor balcony. Restaurants with private rooms, meanwhile, offer the option of seclusion for groups.

“We’d like to think that we’ve covered a lot of bases with Ambassador Club, and covered them well,” continued Nguyen Cao Son. “We are very proud to provide the very highest service standards to give guests a flawless experience and to have added such a fantastic nightlife option to the range of attractions in Nha Trang.”

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First published at TravelNewsHub.com – Global Travel News

Dusit Thani College Shares Ideas and Knowledge on Sustainability at PHIST 2023

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Dusit Thani College Shares Ideas and Knowledge on Sustainability at PHIST 2023 - TRAVELNEWSHUB.comDusit Thani College, Thailand’s leading hospitality education institution under the Dusit Thani Hotel Group, has annually participated in the PHIST or Phuket Hotels for Islands Sustaining Tourism event, which this year was recently held at SAii Laguna Phuket Hotel.

PHIST is an innovative event rallying the hotel industry and its stakeholders to discuss environmental sustainability and community benefit. It is a collaboration between the Phuket Hotels Association, Greenview and C9 Hotelworks. On this occasion, Dusit Thani College, led by Simon David Lloyd, Executive Dean Hospitality Management and John Lohr, Executive Director of External Affairs, along with international students from the Hospitality Management and Professional Culinary Arts programs hosted a workshop titled “Engaging with Education to Deliver Social Sustainability and Develop, Retain your Talents” which was tell attended by GMs and industry partners of the Phuket Hotel Association.

In the program Simon and John discussed the direction that education is heading in and how employers can engage with education providers, like Dusit Thani Collete to equip and inspire faculty and students with the latest trends and innovations in hospitality. The session also highlighted the potential opportunities for hospitality operators to secure a sustainable skilled workforce while at the same time, delivering meaningful impacts to the communities within they operate.

The presentation was enhanced by a panel of Dusit Thani College students from the Professional Culinary Arts and Hospitality Management programs who shared their opinions of why they chose to study hospitality, what career they are looking for and what they look for in future employers which was well received by the audience. The presentation then ended with an information session for the new Dusit Hospitality Academy, a skill based, short course training program designed to deliver real world practical skills and knowledge to enable career starters, switchers or climbers to join or advance in the hospitality industry.

Simon and John also participated and led discussions with students and youth from Phuket schools and universities hosted by Lecturers from Prince of Sonkla University where they inspired young students to brainstorm ideas on how they can bring more sustainable practices to hotels on Phuket Island.

In addition to the workshop Simon and John networked with hospitality companies, healthcare providers and world organizations such as the World Travel and Tourism Council and PATA to further build the College’s connections with the wider hospitality industry and to make other collaborations in the future.

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First published at TravelNewsHub.com – Global Travel News

AROUND THE WORLD IN BLACK AND WHITE: The unsavory truth about racial profiling at airports worldwide

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My husband and I are self-proclaimed adventurers, a spirited Canadian couple with an insatiable desire to live life to the fullest. As such, we embarked on an epic yearlong travel quest around the world with our newborn son and ten-year-old daughter. I thought we were prepared for whatever might come our way. We were not.

We armed ourselves with passports, visas, emergency contacts, heavily researched itineraries, and pre-booked flights and accommodations. We knew there would be amazing, frustrating, funny, and thrilling moments as we took parental leave on the road and in the air. We accepted and embraced all that came with spending A LOT of time together away from the comforts of home while parenting.

Despite the known challenges (or opportunities for growth) of travel and parenting, we mostly expected to be living out a charming family love story. It would be filled with thrilling adventures, breathtaking sceneries, unforgettable monuments, and culinary bliss. And… it was. We feasted our five senses on the beauty of the world from the temples of Southeast Asia to the pyramids of Egypt, the rolling hills of Tuscany, and the African plains. However, we also experienced prejudice and racism on a scale I never would have expected.

One of the glaring ways in which this presented itself was in airports. In 2018, we took fifty-six plane rides around the world and I can now say, without a shadow of a doubt, that we are racially profiled and treated differently based solely on the colors of our skin. As a white woman, I, not once, was randomly selected for extra security screening. Roland, my Black husband, was, consistently.

Roland was targeted so often that we tried different scenarios to see if it would change the results. He held the baby or walked with our ten-year-old daughter (who is white, from a previous marriage) to see if being a parent would result in better treatment. He went solo without the kids and bags, or I walked beside him and gave him the stroller while I carried our son, so it was clear we were all together. Sometimes he had collared button-up shirts, other times athletic wear, and others jeans and t-shirt. None of it mattered.

The only times we were able to dodge an extra layer of security screening were when I led the group.  After security let me through, I would indicate to them that we were family. Then, usually, they would wave us all through.

The first time Roland travelled alone that year to meet his sister for a long weekend, he called me agitated and recounted his experience at the small airport in Greece.

“I was at the security line, and they pulled me out of it. The only other group that got pulled over was a South Asian family of four. Security brought me to the counter and two officers came to see me.” He said.

“They were flipping through each page of my passport over and over again. Meanwhile, a constant flow of white people walked through the line with their passports barely being glanced at.”

I could hear the mix of anger, frustration, and sadness in his voice. The officers kept asking him the same questions over and over: When did you arrive in Europe? How long are you staying in Europe? Where have you been so far? Where are you going now? He answered each question politely and consistently.  Roland asked what the officer’s concern was, in hopes to try and help so he wouldn’t miss his flight. They ignored him. After the first two officers left, two different officers came and asked the same series of questions.

They finally let him go with no explanation. He sprinted to the gate, only making it because his flight was delayed.

Often, I get asked which countries were the worst offenders. Although some destinations were more frequent than others, the sad reality is, it happened on a global scale as we travelled across Asia, North America, Africa and Europe. This includes Canada, our own backyard.

It broke my heart. I could no longer be ignorant or brush off the incidents as one-offs. Whenever we walk into a room, the world will view us and treat us differently. The anger and hurt boiled inside me as I realized the way I get to experience the world in my personal, professional, and even in my adventures are laced with a privilege my husband and (some of) my children will not have. They are not made to feel welcomed to travel, explore and adventure the way I am.

It was this broken, angry, sad heart that fuelled the writing of Around the World in Black and White: Traveling with a Biracial Blended Family. It is a tale of self-discovery, racial awakening, resilience, and deeper understanding. This bold and heartfelt memoir will have you rethinking how you travel, how you see the world, and how the world sees you.

Alana Best is the author of “Around the World In Black and White.” She grew up with her parents, two younger sisters, and older brother on the traditional lands of the Treaty 4 Territory, the original lands of the Cree, Saulteaux, Dakota, Nakota, Lakota, and the homeland of the Métis, also known as Regina, Saskatchewan. As a travel enthusiast, Alana is passionate about being a global citizen, encouraging wanderlust, and living a full life. She believes travel helps create tolerance, understanding, and empathy. She and her husband, Roland, have the pleasure of working and living on the traditional, unceded territory of the lək̓ʷəŋən peoples, with their three incredible children. She and her family love their home in Victoria, British Columbia, and will never stop exploring.

First published at Travel Industry Today

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First published at TravelNewsHub.com – Global Travel News

Holiday Inn & Suites Siracha Laemchabang Welcomes Chef Macky Chaiwalan

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Holiday Inn & Suites Siracha Laemchabang Welcomes Chef Macky Chaiwalan - TOP25RESTAURANTS.comHoliday Inn & Suites Siracha Laemchabang in Siracha part of IHG Hotels & Resorts, one of the world’s leading hotel companies, is thrilled to announce the appointment of Executive Chef Macky Chaiwalan Iinwan. Known for his standout role as a competitor on the celebrated television show TOP CHEF Thailand, Chef Macky brings a wealth of culinary experience from leading establishments such as Avani Khonkaen, Centara Udonthani, Movenpick Asara Villa, Centara Koh Chang, and Ravindra Pattaya, to name a few. His arrival promises to elevate the hotel’s dining experience to new dimensions.

To celebrate this exciting addition, the hotel is introducing ‘Culinary Canvas’ a signature menu that blends local ingredients with Chef Macky’s unique culinary techniques. This exclusive gastronomic offering will be available to guests until the end of December 2023.

Prices start from THB 280 net per menu. Featured items from Culinary Canvas include:

Smoked Duck Breast Red Curry, Beef Green Curry, Beef Fried Rice, Spaghetti Ebiko Salmon, Spaghetti Aglio e Olio with Blood Clam, Mantou with Crab & Salted Egg Sauce, Stir-fried Spicy Blood Clam with Fingerroot, Grilled Salmon Steak with Miso Cream Sauce, and more.

‘We are thrilled to welcome Chef Macky to our team. As a former standout on the celebrated TV show TOP CHEF Thailand, he brings a new level of culinary expertise that promises to create an unforgettable dining experience for our guests,’ commented Preecha Yarangwong, General Manager of Holiday Inn & Suites Siracha Laemchabang.

Situated in the bustling city of Siracha, Holiday Inn & Suites Siracha Laemchabang offers 347 rooms and suites and stands as a beacon of comfort and quality. The hotel provides premier accommodations and state-of-the-art amenities. With the addition of Chef Macky, the hotel aims to set a new standard in gastronomic appeal, catering to both leisure and business travelers.

The Culinary Canvas menu by Chef Macky Chaiwalan is accessible for both dine-in and takeaway options. For reservations or further details, please call 033 251 699, email at dmksr.rsvn@ihg.com

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First published at TravelNewsHub.com – Global Travel News