Global Travel News

Finalists Named in UNWTO Moroccan Tourism Startup Competition

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Finalists Named in UNWTO Moroccan Tourism Startup Competition - TRAVELINDEXMarrakesh, Morocco, August 8, 2023 / TRAVELINDEX / UNWTO has recognized the most influential innovators reshaping tourism in the Kingdom of Morocco. The finalists of the first Moroccan Tourism Startup Competition showcase the power of the sector for driving post-pandemic recovery, protecting cultural and natural heritage and providing opportunities for both rural and urban communities.

After being announced in November 2022, the competition attracted 135 applications from across the Kingdom. The competition focused on identifying solutions to advance the development of the Moroccan tourism, reaching out to startups with a focus on five pillars:

  • Innovation in blue and green economies (life under water)
  • Innovation in natural heritage: Nature, trekking & hiking.
  • Innovation in natural heritage: Desert & Oasis Adventure.
  • Innovation in cultural heritage: Preservation through cultural innovation.
  • Sustainable Urban Futures: Innovation in urban tourism.

Ten Finalists Announced

The Kingdom of Morocco is a true leader in tourism, with innovation being a crucial aspect in its rapid recovery from the impacts of the pandemic

The startups were judged on their solutions and on their commitment to tourism as a pillar of the Sustainable Development Goals. Of the 135 startups that entered the competition, 60% look forward to achieving sustainable SDG8, focused on decent work and economic growth, and 54% wish to achieve SDG17, focused on partnerships.

The ten finalists reflect the diverse talent of the Moroccan national tourism sector.

  • For innovation in blue and green economies, the winning startups are MOUJA, The Surf and Watersports Guide for Morocco and NAMA SOCIAL HUB, an event agency specializing in the organization of events for surfing enthusiasts in Imssouane.
  • In the trekking and hiking categorythe two finalists areANEGMA, a reservation platform for atypical and unusual accommodation in Morocco, INTO THE WILD, a concept for novel accommodation in national parks.
  • For innovation in deserts and oasis adventures, the finalists are UMNYA Morocco Experiences, an innovative eco-accommodation, and TERRE DES ETOILES, an atypical and original eco-accommodation.
  • The finalists in the preservation through cultural innovation categoryare ATAR, a mobile application to discover cultural heritage and MACHI MOUCHKIL, a Moroccan street food concept.
  • Finally, MAROCULTOUR, an online booking service for cultural tours on an electric tricycle driven by Moroccan women, and PIKALA BIKES, an ecological transport concept that offers an authentic experience for tourists to explore the city of Marrakech by bike, are the finalists for innovation in urban tourism.

Embracing innovation

The collaboration between UNWTO and the Moroccan Agency for Tourism Development has two key aims. Firstly, to invigorate the tourism sector by infusing it with fresh ideas and creative solutions. And secondly, to create a sustainable framework that benefits both the environment and the local communities.

UNWTO Secretary-General, Zurab Pololikashvil says: “The Kingdom of Morocco is a true leader in tourism, with innovation being a crucial aspect in its rapid recovery from the impacts of the pandemic”.

Her excellency Fatim- Zahra Ammor emphasized that “Through our start-up contest with UNWTO, we have unwavering confidence in the creativity and potential of Moroccan tourism start-ups. Today, I am incredibly proud of the 10 winning start-ups. They will receive invaluable mentorship, personalized support, and global access to venture capitalists. This will not only help them grow but also enhance our tourists’ experiences and create new job opportunities.”

Imad Barrakad, CEO of SMIT adds: “I am proud to see so many innovative projects in a promising sector looking for new creative ideas. Together we can make the difference!”

Natalia Bayona, Executive Director of the UNWTO mentioned how “tourism needs the power of startups and sustainable driven companies to start again”.

A Winning Network

SMIT guides the growth and planning of Moroccan tourism and aims to support groundbreaking ideas to fulfill the needs of startups and SMEs. UNWTO has collaborated with Huawei, Plug and Play, Cercle de l’innovation, Accelab, Hospitality Web Services, Emerging Business Factory who will be supporting the finalists with mentorship and acceleration programmes, and will participate in the Tourism Tech Adventures edition where the winners will be announced.

Stay connected with UNWTO

For more information on UNWTO initiatives, finalists and winner’s announcement, visit the organization website, and also the accounts @unwto and @unwtoacademy in social media platforms.

More information on specific challenges https://www.unwto.org/unwto-challenges
For contacting the United Nations World Tourism Organization (UNWTO) on Innovation: innovation@unwto.org  iei@unwto.org

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First published at TravelNewsHub.com – Global Travel News

Meliá Hotels Unveils Paradisus Salinas Lanzarote in Spain

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Meliá Hotels Unveils Paradisus Salinas Lanzarote in Spain - TRAVELINDEX - TOP25HOTELS.comLanzarote, Spain, August 11, 2023 / TRAVELINDEX / The new Paradisus Salinas Lanzarote features 282 rooms and villas, an 1,800 m2 swimming pool, beautiful tropical gardens designed by César Manrique and seven dining options.

Designed by Fernando Higueras and César Manrique, the building combines rationalist architecture by Higueras with murals, pool and garden design by the Canarian artist and painter.

Over 40 years ago, Higueras took over the principal building with the idea that the concrete, formwork, and geometry of the folds and their monumental emphasis blend seamlessly with the surrounding nature and environment. In turn, Manrique took charge of the hotel’s swimming pool, the spectacular tropical gardens, home to more than 300 species; and of the frescos and sculptures that bring colour and warmth to the building and its interiors.

In 1979, the hotel was awarded the International Prize for Architecture. Today, following a complete renovation and redecoration of the spaces, Paradisus Salinas Lanzarote is a luxury 5* adults-only hotel, with direct beach access, spa, gym, meeting rooms, outdoor swimming pool, tennis court, rooms with private pools, villas, and extensive dining options.

The hotel is one of the assets that form part of the alternative investment vehicle Victoria Hotels & Resorts, a collaboration between Meliá Hotels International, Bankinter Investment and GMA.

Paradisus Salinas Lanzarote is nestled in a dreamy enclave, surrounded by the beautiful beaches of Costa Teguise and charming villages. The island of Lanzarote, a Biosphere Reserve, features unique lunar landscapes, volcanoes, unspoiled beaches, picturesque villages and an exceptional climate.

The hotel, the second in Europe from the luxury resort brand Paradisus by Meliá, aims to reinvent the traditional “all inclusive” concept, innovating and transforming it through new experiences linked to the destination’s nature and exploring everything it has to offer.

Under the slogan, “Embrace Your Nature”, Meliá Hotels International offers an authentic cultural immersion into each of the places where its hotels are located.

DESTINATION INCLUSIVE® EXPERIENCES: A NEW WAY TO TRAVEL

Paradisus by Meliá goes beyond traditional sun and beach tourism to bring new adventures. Like at all the hotels that form part of this brand, all Destination Inclusive® experiences are included in the guest’s stay at Paradisus Salinas Lanzarote.

Combining luxury with local culture and nature is key to providing guests with a truly unique experience. An innovative hotel concept where the guest’s entire stay is immersed in the local culture and traditions, from cooking workshops to excursions to the most hidden or iconic places of the Fortunate Isles or Islas Afortunadas.

Under the slogan, “Embrace New Adventures”, Paradisus Salinas Lanzarote has created unique Destination Inclusive® experiences that range from guided tours to popular tourist sites, like the Jameos del Agua or the Cactus Garden, to artistic excursions brimming with creativity, like the emblematic El Grifo winery with its vines intertwined in the volcanic ash that is so characteristic of the island.

At Paradisus by Meliá, the destination lies at the heart of a genuine adventure, where one can “discover the boundless pleasures of a holiday with a capital ‘H.’ Guests can escape to the most secluded corners, savour authentic cuisine, meet local artists, and discover the culture of the villages and their people,” explains Susanna Mander, Global Director of Brand Marketing at Paradisus by Meliá.

AN ABUNDANCE OF LOCAL AND INTERNATIONAL DINING OPPORTUNITIES

Haute cuisine is another of the attractive features of this hotel where international, Mediterranean and, of course, the signature Canarian cuisine is combined to reinterpret classics like papas arrugás con mojo, torrija de costillar from local cows, ropa vieja and a long list of recommendations, which naturally always include the exquisite cheese and wine varieties from the region.

Restaurants include: Malva Food Bazaar, Capella Italian Restaurant, La Graciosa (local cuisine), Samira (Middle East cuisine), Ginger Bar & Cocktail (open 24 hours), The Shack Pool Bar and The Reserve Pool Bar.

To understand some of the elements cooked on the traditional stoves of La Graciosa restaurant, we need to travel to the renowned restaurant La Acuarela in Mogan, which has been under Germán Ortega’s leadership for many years. Awarded a Michelin star and two ‘soles’ from the Repsol Guide, its cuisine is one of the most renowned and revered on the island. Ortega trained at the Vassa Eggen restaurant in Stockholm, at The Letonnie in England, awarded two Michelin stars, and at Hacienda Benazuza. With these influences and with a diverse career trajectory behind him, Ortega has designed La Graciosa’s menu, including a tasting menu of three dishes that will be changed seasonally.

About Meliá Hotels International
Founded in 1956 in Palma de Mallorca (Spain), Meliá Hotels International has more than 400 hotels open or in the process of opening, in more than 40 countries, and a portfolio of ten brands: Gran Meliá Hotels & Resorts, ME by Meliá, The Meliá Collection, Paradisus by Meliá, Meliá Hotels & Resorts, ZEL, INNSiDE by Meliá, Falcon’s Resorts by Meliá, Sol by Meliá, and Affiliated by Meliá. The Company is one of the world’s leading hotel chains in the leisure segment and its experience in this area has allowed it to consolidate itself in the growing market of urban hotels inspired by leisure. Its commitment to responsible tourism has led it to be recognised as the world’s most sustainable hotel in 2022 according to S&P Global’s Corporate Sustainability Assessment, as well as being a “Top Employer 2023” brand in Spain, the Dominican Republic, Mexico, Italy and Germany. Meliá Hotels International is also part of the IBEX 35.

About Paradisus by Meliá
Paradisus by Meliá Destination inclusive® Luxury Resorts is part of Meliá Hotels International, one of the leading family hotel operators in the world. Its properties are located in some of the most exclusive destinations in the world, as well as up and coming destinations, offering a superior experience to its guests. The luxury hotel brand currently has hotels in the Dominican Republic: Paradisus Palma Real Golf & Spa Resort; in Mexico: Paradisus Cancún, Paradisus Playa del Carmen, Paradisus La Perla (Adults Only) and Paradisus Los Cabos (BCS, Mexico); and in Spain, Paradisus Gran Canaria and Paradisus Salinas Lanzarote coming soon. Each property is surrounded by beautiful gardens with sea views that reflect the natural beauty of the destinations. Committed to health, wellbeing and the environment, each resort offers a range of authentic and tailored activities as part of the Life Enriching Experience, like yoga, treatments at YHI Spa, water sports and cooking classes. Paradisus by Meliá offers unique room categories and luxury options including The Reserve (adults only) and Nikté (for families), which offer premium accommodations, the highest service level of the brand, exclusive amenities and VIP services, which are ideal for a wide range of guests: couples, families, weddings and business travel. One of the new experiences included for VIP guests is Destination Inclusive®, activities that take place outside the hotel and invite our guests to immerse themselves in the local culture at each Paradisus destination.

About GMA
GMA is a private equity company specialising in the hotel sector and focused on investment, asset management and real estate projects. GMA has a team with more than 30 years of experience in the domestic and international market. It has managed its own and third-party investments, assuming different roles based on the type of company and project, from identifying opportunities, fund structuring, buying and selling, management, joint investment, promotion, operation and disinvestment of assets. In recent years, it has participated in more than 500 transactions and projects with a value of over 5,000 million euros. It currently manages more than 1,200 million euros in assets across all companies in which it participates.

About Bankinter and Bankinter Investment
Bankinter is the fifth largest Spanish bank and the most resilient in the Spanish financial system, as well as the first most solid financial entity in European banking, according to the European Banking Authority (EBA). Bankinter Investment is the Investment Bank subsidiary of the bank, an activity that the entity has been developing since 2011, and from which it has provided an important alternative investment platform that has become a benchmark in the Spanish market. Since 2016, it has successfully launched 21 alternative investment vehicles with committed capital from investors of more than 4,200 million euros that, including project financing, currently assumes an asset management portfolio of over 7,000 million euros, that will reach 10,000 million euros once all vehicles are 100% invested. For the management of assets in all vehicles, it has followed a model of exclusively partnering with an expert in each investment sector, like renewable energy, student residences, hotel sector, logistics real estate, infrastructure, retail spaces and capital risk. At the end of 2022, and protected under the new regulatory framework that established Law 18/2022, Bankinter Investment SGEIC was established, an entity of the Bankinter Group specialising in the management of alternative assets.

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First published at TravelNewsHub.com – Global Travel News

Ambassador Signature Sets Sail on Untouched Lan Ha Bay

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Ambassador Signature Sets Sail on Untouched Lan Ha BayHanoi, Vietnam, August 9, 2023 / TRAVELINDEX / Leading boutique cruise operator, Ambassador Cruise, is charting new channels of refinement on unsung Lan Ha Bay with the launch of its Ambassador Signature overnight sailing.

The limestone karst-studded seascapes in the northern reaches of the Gulf of Tonkin have long been known for providing uplift through their beauty. And now visitors can embrace fresh visual splendour on the relatively uncharted waters of Lan Ha Bay, just south of Halong Bay, onboard Ambassador Signature, a new 39-berth vessel that made its maiden voyage in July.

The new one-night voyage features myriad alluring calling cards. There’s the destination for a kick-off. Lan Ha Bay’s 300-or-so karst islands and limestone outcrops are every bit as beautiful as Halong Bay. Although it retains all the majesty of its superstar neighbour, Lan Ha Bay sees a fraction of the traffic. The two seascapes are virtually interchangeable, but the lack of tourist boats gives Lan Ha Bay a more isolated appeal.

The vessel is distinguished by an interior design that fuses high luxury with contemporary elements. And this marriage is to the fore in designer cabins in four different categories. These are Ambassador Balcony, Executive Ambassador Balcony, Ambassador Balcony Suite, and the Captain’s View Ambassador Suite. All cabins come with a private balcony and spacious bathroom. And the latter two categories, the highest on the vessel, have private terraces where guests can kick back and savour the incredible scenery in total seclusion. Cabins range from 28-35 sqm.

Elsewhere there’s a spa, a plush piano lounge, and an expansive sundeck; the largest of any cruise vessel on Lan Ha Bay. A strong focus on gastronomy is showcased via sumptuous evening menus curated by Michelin-starred chef David Gallienne. Divine dining is complemented by the melodies of a resident band who enhance the evening ambience.

Enticing optional excursions, meanwhile, include a visit to Viet Hai, a traditional floating fishing village, and a tour through Light and Dark Cave by bamboo boat or kayak. The cave features impressive stalactites and leads to a peaceful lake surrounded by towering limestone cliffs.

“The launch of Ambassador Signature has been momentous for several reasons,” said Nguyen Cao Son, founder of Asia Premier Cruises Corporation, which owns Ambassador Cruise.

“Lan Ha Bay is undiscovered in comparison with Halong Bay, which imbues sailing with a sense of discovery for passengers. In addition to that, we’ve placed an emphasis on life’s refinements via a world-class spa, truly spectacular cabins, and — of course — cuisine masterminded by a Michelin-starred chef.”

Galienne’s multi-course extravaganzas are one among many tantalising aspects of voyages on the new Ambassador Signature vessel.

Featuring a splendid blend of Asian-Vietnamese design with French colonial accents, the ship launched on 21 July.

There are numerous attention-grabbing elements of the experience on Ambassador Signature.

The surrounding natural beauty, best appreciated via the 360-degree views of the bay from the sundeck, is never anything less than stunning.

An onboard spa encompasses a broad range of massage and other treatments. The piano lounge is the place to wind down after dinner, with live musical entertainment, fine wines and creative cocktails putting added swing into the sailing.

Ambassador Signature’s emphasis on fine cuisine, meanwhile, is sure to capture the imagination of gourmands.

Ambassador Cruise was recently named a World TOP Heritage Gourmet Award winner by the International Business Federation in recognition of the cuisine on its Ambassador II vessel. And the culinary offerings on Ambassador Signature are destined to garner wider attention.

Normandy-born chef Gallienne, who trained at the Michelin-starred Manoir du Lys, earned his star at his Giverny restaurant Le Jardin des Plumes. He earned further recognition by winning season 11 of the TV show Top Chef. For dinners on Ambassador Signature, Gallienne has supervised menus that utilise premium ingredients and fuse Asian and French flavours and cooking techniques.

Since launching its first vessel in 2021, Ambassador Cruise has made a name for itself as the leading luxury cruise operator on Halong Bay. With the launch of Ambassador Signature it now operates three vessels, the others being Ambassador I and Ambassador II. Guests can choose from a variety of journeys including overnight cruises, day cruises, and dinner cruises.

For more information about Ambassador Cruise or to make a booking, call +84 1900 3045.

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First published at TravelNewsHub.com – Global Travel News

‘NOT THERE ANYMORE’: Historic Lahaina reduced to rubble and ash

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The wildfire that has brought sheer devastation to Maui is especially heartbreaking for Hawaii because it struck one of its most historic towns and the onetime capital of the former kingdom.

Lahaina holds deep cultural significance for Hawaiians. The town was once the royal residence of King Kamehameha, who unified Hawaii under a single kingdom by defeating the other islands’ chiefs. His successors made it the capital from 1820 to 1845, according to the National Park Service.

Kings and queens are buried in the graveyard of the 200-year-old stone Wainee Church. Later named Waiola, the church that once sat up to 200 people was photographed engulfed in flames.

Across the town, landmarks were charred beyond recognition and entire neighbourhoods that had been a vibrant vision of colour and island life have been reduced to gray ash.

Block after block is nothing but rubble and blackened foundations, including along famous Front Street, where tourists shopped and dined just days ago.

“Lahaina, with a few rare exceptions, has been burned down,” said Hawaii Gov. Josh Green. “Without a doubt, it feels like a bomb was dropped on Lahaina… We are heartsick.”

More than 1,000 structures were destroyed and boats in the harbour were scorched.

Many businesses, including one of the town’s oldest shops, were destroyed. As owner Tiffany Kidder Winn assessed the damage at the Whaler’s Locker gift store, she said, “I couldn’t even tell where I was, because all the landmarks were gone.”

The fire consumed much of Lahaina’s historic Front Street, home to restaurants, bars, stores and what is believed to be the United States’ largest banyan, a fig tree with aerial roots that grow out of branches and eventually reach the soil and become new trunks. Reports say that while the famed Banyan tree is still standing, it is scarred and unknown whether it will survive.

“All the places that are tourist areas, that are Hawaiian history, are gone, and that can’t be replaced,” said Richard Olsten, a helicopter pilot with Air Maui who surveyed the scene. “You can’t refurbish a building that’s just ashes now. It can’t be rebuilt – it’s gone forever.”

Francine Hollinger, a 66-year-old Native Hawaiian, said witnessing the destruction of Front Street was “like losing a family member … because they’ll never be able to rebuild it, like we wouldn’t be able to bring back our mother or father.”

The Lahaina Historic District is home to more than 60 historic sites, according to the Advisory Council on Historic Preservation.

For Native Hawaiians, the town is a connection to their ancestors. Lahainaluna High School was where royalty and chiefs were educated, and also where Kamehameha and his Council of Chiefs drafted the first Declaration of Rights of the People and the Constitution for the Hawaiian Kingdom.

Lahaina also has a rich history of whaling, with more than 400 ships a year visiting for weeks at a time in the 1850s. Crew members sometimes clashed with missionaries on the island.

Sugar plantations and fishing boosted the economy over the decades, but tourism is the main driver now. Nearly three million visitors came to Maui last year, and many of them come to the historic town.

The fire is “just going to change everything,” said Lee Imada, who worked at the Maui News for 39 years before retiring. “It’s just hard to register, even right now, what the full impact of this is going to be.”

He recalled walking down Front Street among the tourists as they shopped or ate, looking at the banyan tree, and enjoying the beautiful ocean views from the harbour.

“It’s just sort of hard to believe that it’s not there,” Imada said. “Everything that I remember the place to be is not there anymore.”

First published at Travel Industry Today

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First published at TravelNewsHub.com – Global Travel News

ROUND-UP: Aug. 07-11, 2023

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Last week, devastating wildfires in Maui dominated the late week news. Other things: China snubbed Canada in blow to inbound tourism, IATA reported the air sector has nearly reached pre-pandemic levels, Virgin Galactic got its first tourist to space, and Europe forecast a dramatic shift in future tourism patterns as global warming continues to take effect.

NEWS

Wildfires ravaged Maui last week causing dozens of deaths, mass evacuations of visitors and residents, and the near total destruction of historic Lahaina town. Visitors were advised to avoid non-essential travel and to check with their hotels and airlines ahead of future travel.

China has increased the number of countries that its big-spending tourist groups can visit by more than 75 following the lifting of its last COVID-19 travel restrictions. But in a blow to this Canada’s tourism industry, this country was not among them. Canada, which continues to navigate strained political relations with the China over several issues including Canadian claims the country attempted to interfere in the last federal election, joins Saudi Arabia has the only G20 countries to lack approved status.

In the face of global warming and record-shattering heat in Europe this summer,

a new report by the European Union says tourists may soon begin trading the Greek Islands for western Wales, and Italy for Sweden – and doing so in April rather that July. Generally, the report forecasts that a temperature rise of 3°C or 4°C will reduce the number of summer tourists by almost 10% in southern coastal regions, and raise demand for northern coasts by 5%, the report’s projections show.

BY THE NUMBERS

IATA announced that the post-COVID recovery momentum continued in June for passenger markets with total traffic (measured in revenue passenger kilometres or RPKs) rising 31.0% compared to June 2022. Globally, traffic is now at 94.2% of pre-COVID levels. North American carriers saw traffic climb 23.3% in June 2023 versus the 2022 period. Capacity increased 19.5%, and load factor rose 2.7 percentage points to 90.2%, which was the highest amongst global regions.

AIR

WestJet is boosting flight service to Mexico this winter, boasting a 14% increase in capacity from Vancouver International Airport, as well as adding weekly non-stop service between Vancouver and Ixtapa. The carrier says it will be offering more seat to Mexico from Vancouver than any other carrier and cites additional regional flights from the lower mainland by Sunwing. Meanwhile, new Abbotsford service includes Los Cabos, 1x weekly, from Dec. 4, and Puerto Vallarta, 2x weekly, from Dec. 5.

New Distribution Capability content from British Airways is now live on the Travelport+ platform, enabling the carrier to give simplified access to NDC content to agents, so that travel retailers can easily book and service NDC offers for their customers. The content is available in the UK and Ireland and will be followed by a global rollout for Travelport+ users around the world.

Azores Airlines is boosting its international and domestic air operations to the city of Porto and this winter will operate six international multi-leg flights to Porto (via the Azores). New weekly direct service from Toronto to Porto (same aircraft with a technical stop in Ponta Delgada) will operate Nov. 23-May 24, 2024. And summer 2024 (June 1-Sept. 24) will feature weekly, non-stop flights from Toronto to Porto.

Virgin Galactic rocketed to the edge of space with its first tourists Thursday, including a former British Olympian who bought his ticket 18 years ago and a mother-daughter duo from the Caribbean. The space plane glided back to a runway landing at Spaceport America in the New Mexico desert, after a brief flight that gave passengers a few minutes of weightlessness. This first private customer flight had been delayed for years; its success means Richard Branson’s Virgin Galactic can now start offering monthly rides, joining Jeff Bezos’ Blue Origin and Elon Musk’s SpaceX in the space tourism business.

DEALS

Clients can save up to $250 when booking Collette’s “Flavors of Portugal and Spain” exploration tour (photo), departing Jan. 28, 2024. The 16-day experience sees travellers venture throughout the Iberian Peninsula, sampling different vintage wines and taking in the rich culture learning about bullfighting in Pamplona, touring a Spanish cider house, and taking part in a petiscos cooking class in the Douro River Valley.

TOURS

To meet increasing demand from travel advisors and their clients, Riviera River Cruises says its adding a new ship and new itinerary on the Douro River in Portugal and Spain for 2024. The MS Porto Mirante will sail 10 departures of the “Highlights of the Douro Valley and Salamanca River Cruise” from July to October starting next year. The Porto Mirante will join Riviera’s MS Douro Elegance and MS Douro Splendour, which sail the Douro, Porto, and Salamanca River Cruise.

Bestselling author Frances Mayes, whose memoir “Under the Tuscan Sun” was made into an acclaimed Hollywood film, will share reflections of her 30 years in Italy with Tauck guests on selected departures of the company’s eight-day, small-group “A Week In… Tuscany and Umbria” itinerary. Mayes will join with Tauck guests on more than a dozen 2023 and 2024 tours when they visit the author’s adopted Tuscan town of Cortona, where the principal events of the book and its film adaptation took place. While in Cortona, Tauck guests will also enjoy a guided walking tour in town and a lunch of local specialties prepared by a Michelin-starred chef who is also a close friend of Mayes.

CRUISE

Crystal Symphony, the second Crystal ship to relaunch following Crystal Serenity’s recent return to service, successfully completed sea trials in anticipation of its inaugural cruise from Athens on Sept. 1. The refurbished vessel will spend the rest of the summer in Europe before repositioning to Africa in October and then hosting voyages in Australia and Asia.

MSC Cruises has opened sales for its winter 2024/25 season with more than 150 global sailings now available to book. Six ships will serve the Caribbean Sea, while the MSC World Europe will sail the Mediterranean, and MSC Euribia undertakes a new deployment in the Middle East. The world’s fastest-growing cruise line says it will offer established both favourite destinations and new hotspots, plus short mini cruises and enriching long cruises, all providing varied options across hemispheres and “ensuring there is something for everyone.”

HOTELS

Riu Hotels & Resorts has made its UK debut with the opening of the Riu Plaza London Victoria, a new four-star 435-room establishment located in the heart of Westminster near Buckingham Palace and Big Ben. The hotel is also beside Victoria Station, a strategic transportation hub in the British capital that links directly to Gatwick Airport. The 12-storey building was originally built in the 1960s and was completely renovated in the 1990s and features appealing design and quality finishes, prompting most characteristic features to be maintained during the refurbishment.

The St. James Hotel, originally built in the Gaslamp District in 1912, has been reimagined as the Palihotel San Diego. The redesign brings Palisociety’s signature California quirky sensibility with nautical inspired charm to each of its 122 guest rooms. The hotel also features Saint James French Diner, an all-day dining room that blends the approachable nature of an American diner with the subtle elegance of a French bistro.

RESORTS

Zoëtry Marigot Bay St. Lucia is offering a new beach experience with a touch of island charm. Guests are transported via a short pontoon ride to the LaBas beach where they are provided an immersive and elevated beach visit that includes concierge service, personalized wait service, and relaxation amenities such as a tote bag, plush towels, and comfortable beach loungers. The excursion adds Dolittles restaurant for an additional charge. The resort is also now extending a complimentary sunset cruise on Thursdays from for all guests who book a Master Suite Residence with Plunge Pool or higher for a minimum of four nights.

An extensive enhancement project has started at Breathless Punta Cana Resort & Spa in the Dominican Republic with work to be done in phases. The resort says appropriate steps will be taken to minimize the impact for guests with all the work complete by year’s end.

ATTRACTIONS & THEME PARKS

Minion Land on Illumination Avenue officially opened to guests last week (Aug. 11) at Universal Studios Florida. Previously open in preview, the one-of-a-kind land expands upon the popular ‘Despicable Me Minion Mayhem’ attraction, bringing a new collection of humorous adventures inspired by the beloved Minions franchise.

EVENTS

The Tourism Industry Association (TIAC) has opened registration for the Canadian Tourism Congress 2023, taking place Nov. 21-22 at the Westin Ottawa. The annual event brings together industry leaders and peers from across the country, and features motivational speakers, expert panellists, and networking opportunities. Learn more at http://tiac-aitc.ca/congress .

DESTINATIONS

Since 2022, the Opernhaus Zürich (photo) has been performing the four operas of Richard Wagner’s Der Ring des Nibelungen individually as part of the first full production of the Ring Cycle in the Swiss city in 20 years (all together the pieces play for 16 hours). The theatrical feat represents the culmination of years of preparation and takes place in the city where it was first performed in 1853. The fourth instalment – Götterdämmerung will debut on Nov. 5. And the complete Cycle of the operas will be performed over eight days in spring 2024. At the same time, Opernhaus Zürich will be cooperating with Zürich Tourism to allow audience members to relive Wagner’s experiences in Zürich with a guided tour of the city featuring his most frequented spots.

Declaring it good “not only for Arizona but for the planet,” President Joe Biden signed a national monument designation for the greater Grand Canyon, turning the decades-long visions of Native American tribes and environmentalists into reality. The move will help preserve about 4,046 sq. km. just to the north and south of Grand Canyon National Park. It encompasses canyons, plateaus and tributaries that feed a range of plants and wildlife, including bison, elk, desert bighorn sheep and rare species of cactus, and it is Biden’s fifth monument designation.

LAST WEEK IN TRAVEL HISTORY

In 1949, the first commercial jet plane to fly in the Western Hemisphere made its maiden flight over the Malton airport (now Pearson International) outside Toronto. The Jetliner C-102 was designed in Canada by an Englishman, James Floyd, and built by Avro of Toronto. It was never produced commercially.

Send info to baginski@travelindustrytoday.com

First published at Travel Industry Today

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First published at TravelNewsHub.com – Global Travel News

BRUCE ALMIGHTY: Goway’s founder at 80, celebrates a not-boring life

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Bruce Hodge is surely one of the most interesting men in the world, so it was only fitting that lightning flashed and thunder clapped during his remarks as the inimitable founder of Goway Travel celebrated his 80th birthday at his North Toronto home late last week.

Dramatic effects aside, most in attendance – several dozen family, friends, neighbours, and select industry colleagues (in some cases one and the same) – knew much of the Hodge/Goway origin story, in which a determined young Aussie (a former research economist with a bank in Australia and a tour guide/travel sales manager in Europe) emigrated to Canada in 1970 where he founded Goway Travel.

The company quickly found its niche as a leading South Pacific tour specialist, eventually evolving into an international powerhouse that in 2023 sends travellers to destinations around the world and boasts offices in four countries (Canada, US, Australia, Philippines).

Though guests might not have known that the humble Hodge and wife Claire (also integral in the growth of the company) were “too poor to have children” in their early days – a problem clearly remedied, as daughter Bronwyn and son Adam looked on – most had heard some or all of Hodge’s travel exploits, such as climbing Mt. Kilimanjaro, visiting the gorillas in Rwanda, fleeing tiger sharks while diving the Great Barrier Reef, trekking in Peru and Nepal, riding the Trans-Siberian railway, a 32-day crossing of Africa from “Cairo to Cape Town,” and too many more to mention.

The humble Hodge – and other speakers – recounted a life and business fueled by good humour, remarkable tales, and a healthy helping of vino and suds – one of Hodge’s passions being a hearty pub wherever he roams.

But make no mistake, declared Ian, his friend of 44 years and BGM – “bloody good mate” – Hodge is a man of remarkable qualities: “Determined, focussed, purposeful, enduring, constant, consistent… And those qualities are laced with integrity and honesty.”

Then he laughed and bestowed upon his friend an “Australian OBE” award – “over bloody eighty!”

Claire, Adam, Bronwyn, and Bruce Hodge

And 80 years has proved to be plenty of time for Hodge to fulfil what he said were his two great quests in life: “to explore our wonderful world, and to create and build a business from scratch.”

The latter, he says, started with a mere “350 bucks” in his pocket, rendering his second quest “an impossible dream.”

Looking back, he laughed, “it was stupid” and required “breaking all the rules of business” to succeed. Indeed, he revealed, “Things were not good… and for the first eight years of running a business with no money, I wandered in the wilderness.

“And if you know anything about the Bible,” he joked, “Moses only wandered in the wilderness for 40 days and 40 nights.”

Even as the business grew, he admitted, “I had to face many, many, many, unbeatable foes. There were seven recessions, which includes Sept. 11, the travel-industry killing pandemic (and) we even had a computer hack…” – all obstacles that wouldn’t have been overcome without the “unwavering support of my wife Claire, the dedicated staff of Goway who bought into my quest, and some wonderful friends. So, those of you who helped me along the way, I want to formally thank you.”

As for his “other” quest – experiencing the wonderful world (with his family and friends), Hodge said, “I’ve been lucky to get really out there and see a lot of places.”

And it’s a quest that continues. Only last year, Hodge said he visited “the unbelievably treacherous, rotten place called the Skeleton Coast (in Namibia),” adding with grin, “It was awesome!”

But his biggest blessing, he reckoned, was the great luck to fall in love three times in his life: “First with my wife Claire, then with my daughter, and then with my granddaughter.” And there’s another grandchild on the way, he revealed.

Ultimately, he mused, “I am a very fortunate person… Life, you can gather in my case, has not been boring.

“And it’s going to continue that way,” he assured, explaining that he and Adam have been invited to take part next year in an 1,800-km. safari across Western Australia – a quest he says there was no chance of turning down.

“The point,” he said, “is I’m going! Just because you turn 80 doesn’t mean you can’t do those kinds of things.

“I tell you, I try to live my life by the philosophy of Clint Eastwood. And his philosophy is: ‘Don’t let the old man in!’”

First published at Travel Industry Today

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First published at TravelNewsHub.com – Global Travel News

ROUND-UP: July 31-Aug. 04, 2023

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Among the headlines last week, IATA took umbrage with the federal government, TICO forked out funds for a number of claims, Nicaragua finally dropped arrivals testing requirements, Crystal cruised again, a new low-cast Caribbean carrier revealed plans for Canada, and a surprising retirement announcement from south of the border.

NEWS

Instead of pursuing “costly and poorly thought-out” air travel consumer rights regulations, federal governments in Canada and the US need to “take ownership” of the issues – not least air traffic controller staff shortages – causing “unacceptable” delays at airports across the continent and resolve them, says the director general of IATA, Willie Walsh.

The Travel Industry Council of Ontario’s (TICO) approved eight claims against the Compensation Fund totalling $44,180 to assist 16 consumers who did not receive the travel services for which they had paid. They include Albarkah Travel and Tours, 1 claim to assist 3 consumers, $4,253; Crystal Cruises, 4 claims for 8 consumers, $31,280; The Travel Broker Group, 1 claim, $1,250; World Travel Inc. 2 claims for 4 consumers, $7,397. Some claims were denied: Rejoice Holidays Inc., 1 claim was denied as it was received beyond the legislated filing deadline date; Interjet Airlines, 5 claims were denied as they were claiming for unredeemed credits issued by the airline; Luxury Travel Centre Inc., 4 claims were denied as they were based on credit card misuse by the registrant.

The government of Nicaragua announced that the requirement for arrivals to present a Covid 19 Vaccination Card or PCR Test Certificate has been lifted. Therefore, all COVID 19 entry restrictions upon entering Nicaragua are no longer in effect.

Visits to the Acropolis of Athens, Greece’s most popular archaeological site, will be capped starting next month at a maximum 20,000 daily and subject to varying hourly entry limits, the Greek government says. Similar caps will also be imposed for other popular archaeological sites in a bid to mitigate overcrowding. Typically, the Acropolis attracts 23,000 visitors a day.

AIR

Low-cost Dominican Republic-based carrier Arajet, will launch flights from YYZ to Santo Domingo from Oct 24, followed by Montreal from Nov. 7. Service will be four times a week on Tuesdays, Wednesdays, Fridays, and Saturdays. Onward connections from the airline’s hub include Santiago de Chile, Medellín, Sao Paulo, Cartagena, Aruba, Kingston, Curacao, and Saint Martin. Launched in 2022, Arajet offers nearly 90 connections in 20 destinations in the 14 countries in which it operates.

Canada Jetlines has taken delivery of its third Airbus A320 aircraft, which has been provided by a global aviation lessor providing aircraft and capital to the world’s airlines. The aircraft is an Airbus A320-200, with Canadian registry C-GCJK, equipped with two CFM56-5B4/3 engines. Passenger amenities include galley provisions for hot and cold buy on board refreshments, the installation of Jetlines’ complimentary Flymingo wireless inflight entertainment system and a USB charger for personal electronic devices.

In-flight entertainment with Air Canada now includes Apple TV+. AC is the first airline in Canada and second airline globally to offer Apple TV+ original programming onboard and brings the in-flight entertainment programming to more than 2,500 hours of movies, TV shows, podcasts, music as well as live TV news and sports—nearly double last year.

DEALS

Travellers booking Collette’s Oct. 1 or Oct. 10, “Cruising the Danube to the Black Sea” tour departures can either save 25% or book two seats for the price of one. During the 10-day experience, travellers will cross seven countries – Austria, Slovakia, Hungary, Croatia, Serbia, Bulgaria, and Romania – along the majestic Danube. Offer codes are DANUBESOLO (25% off) and DANUBE2FOR1.

TOURS

Air Canada Vacations has added a host of popular sun destinations to its ePackages shopping tool. Among them: Bermuda, Belize, San Juan, Puerto Rico Fort-de-France, Martinique, Grand Cayman, Pointe-à-Pitre, Guadeloupe, Saint Vincent, St, Kitts, Port of Spain, Kingston, Jamaica, Mexico City, and Monterrey, Mexico. With the enhanced ePackages tool, travel agents will earn their regular package commission amount on the land portion of the booking. Agents will also receive 300 ACV&ME points per room on ePackage bookings.

HOTELS

The Hamilton Princess & Beach Club in Bermuda recently debuted its first-ever custom fragrance, created in collaboration with local Bermudian Master Perfumer Isabelle Ramsay-Brackstone of Lili Bermuda. The perfume reflects the legacy of Bermuda hotel, which has evolved through more than a century of Bermuda’s tourism iterations. The Harkness Hamilton Princess Rose blooms around the harbour-front property and was the source of inspiration for this new custom fragrance, aptly named Island Rose.

Plans for a new Hotel and Private Residences in Jacksonville, Fla., have been announced by Four Seasons. Anticipated to open in 2026, the property will play an integral role in the development of the Jacksonville Shipyards and Downtown Jacksonville.

RESORTS

Club Med

Club Med is enriching its programming for teenagers with Club Med Teens (11 to 13 years old) and Club Med Chill Pass (14 to 17 years old) to offer special activities adapted to each age group. New features include a modern talent show, a giant inflatable water course, a variety of sports and a pool party, guaranteeing unforgettable moments. The new program is available exclusively at Club Med Punta Cana, Club Med Michès Playa Esmeralda, Club Med Cancún and Club Med Ixtapa Pacific Villages. It will be rolled out to all destinations by 2024.

All-inclusive Blue Diamond Resorts has announced substantial upgrades to its elevated Diamond Club and Star Class room categories. The enhancements will be offered across the Royalton Luxury Resorts and Planet Hollywood Beach Resorts portfolios to guests with bookings on or after Oct. 13. The enhancements will encompass significant improvements in Food & Beverages, In-Room Experience, and Guest Services, with a particular focus on Butler Services, which have become synonymous with luxury and personalized attention.

BY THE NUMBERS

Artificial intelligence (AI) has helped Iberostar Hotels & Resort prepare 735,000 fewer meals in the first half of the year, while cutting food waste by 28% overall. The company has also achieved an 11% reduction in waste weight and saved 1,264 tons of CO2, which translates to 2,500 tons of CO2e reduced per year – the equivalent of 6.4 million miles driven by a passenger car.

CRUISE

Crystal officially relaunched under the new guardianship of A&K Travel Group with the maiden voyage of Crystal Serenity last week. The original Crystal cruise line filed for bankruptcy in 2022 and sold off its two ships. The cruise line’s largest vessel accommodates 740 guests and is the first of two ships returning to service this summer. The cruise line also announced that four new ships are planned, including two classic ships and two expedition vessels.

A new and improved ‘Future Cruise Program’ by MSC Cruises is designed to benefit travel agents and the line’s guests when a customer who had used an agency for their holiday at sea books their next sailing while onboard. The original agents will receive full commission for any new booking made on board and MSC Cruises while new aspects of the program for guests include a reduced ‘onboard-only deposit’ starting from CDN$100 p.p. for their next cruise, greater flexibility so a reservation can be changed to suit the customer’s needs prior to final payment, and an extended ‘best price guarantee’ timeframe. Benefits of the line’s existing ‘Future Cruise Program’ will continue.

EVENT

Adventure booking platform Tour Radar, which offers 50,000+ multi-day organized adventures across the globe from 2,500+ reputable and niche operators, announced its third annual Adventure Together event will be hybrid, held online and in Vienna, Austria, Oct. 18-19. The conference attracts global leaders in the adventure industry, filled with essential conversations about travel and technology, as well as a symposium about AI, sustainability, business growth, and talent attraction. While the focus is on the entire organized adventure industry, there will be tracks exclusively for travel agents and operators. Sponsors include Globus, Intrepid, The Travel Corporation, Europamundo, Colette, Air Canada, Explore!, Travel Talk, and Wastik India Journeys. For info and to register, go HERE.

ATTRACTIONS & THEME PARKS

A new, exclusive Ultimate VIP Experience package has been introduced by Discovery Cove in Orlando. The package (which does not include admission) features a VIP Cabana for the day with amenities and photo plan, VIP concierge service, personal time with animal care specialists, premium drinks, reserved seating and table service, private photo session, valet parking and expedited entry.

FAMS & INCENTIVES

The Jamaica Tourist Board (JTB) is offering Canadian travel advisors a chance to take part in its annual series of familiarization trips taking place this fall. Included are excursions exclusive to Western Canada (Nov. 18-23, departing Calgary) and Quebec (Dec. 5-12, from Montreal). Prices for Destination Jamaica’s educational FAM trips start at $499, with fees covering return airfare, accommodation, meals, activities, and ground transportation in Jamaica. As space is limited, agents are encouraged to apply early to secure a spot at www.visitjamaica.com/canada/fam-tours.

PEOPLE/APPOINTMENTS

TRAVELSAVERS Canada has appointed Clare Burke as manager of marketing. With a 20-plus year career in the travel industry in marketing and events, Burke will play a key role in the expansion of the TRAVELSAVERS CANADA network of travel advisors and preferred partners through unique marketing products and networking events. Previously, Burke served at Ensemble Travel Group for 13 years, specializing in network care and event management.

Chris Thompson, who has led Brand USA, the destination marketing organization for the United States, as President and CEO since 2012, announced his retirement effective May 31, 2024. His career included 15 years as an executive at VISIT FLORIDA, including three years as President and CEO.

DESTINATIONS

Alhambra, Spain

Spain received 37.5 million international tourists in the first half of 2023, a 24% increase from the same period last year. The figure is lower than for the same period in 2019, the year before the COVID-19 pandemic, when 38 million tourists arrived, but officials say the numbers are a sign that international tourism has rebounded strongly since the health crisis. Visitors from Britain topped the tourist list, totaling some 8 million and the northeastern region of Catalonia, including Barcelona and the Costa Brava, were the most visited area.

The 12th Annual “Kids Free San Diego” is returning in October with special savings for the entire family. City hotels, restaurants, attractions, museums, tours, and transportation companies are offering families with kids 12 and under a variety of deals from complimentary attraction and museum admission to free meals, as well as welcome amenities at area hotels. See San Diego.org for details.

LAST WEEK IN TRAVEL HISTORY

In 1930, the British airship “R100” crossed the Atlantic and arrived in Montreal. The trip was financed by Britain and Canada, part of a plan to provide airship service throughout the Commonwealth. The flight took 78 hours and 52 minutes. But airships were too vulnerable to the elements and after the explosion of the Hindenburg in 1937 airship travel ceased.

Send info to baginski@travelindustrytoday.com

First published at Travel Industry Today

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First published at TravelNewsHub.com – Global Travel News

Centara Grand Named Strongest Brand in Thailand

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Centara Grand Named Strongest Brand in Thailand - TRAVELINDEX - VISITTHAILAND.netBangkok, Thailand, August 7, 2023 / TRAVELINDEX / Centara Hotels & Resorts, Thailand’s leading hotel operator, is thrilled to announce that its flagship brand, Centara Grand, has been recognised as the strongest brand in Thailand by Brand Finance’s prestigious Thailand 50 2023 report. This esteemed ranking highlights Centara Grand’s exceptional performance in terms of brand equity, trust, and value over the past year.

Brand Finance, a leading global brand valuation and strategy consultancy, evaluates thousands of renowned brands across various sectors and countries annually, with its Thailand 50 2023 report showcasing the top 50 most valuable and strongest brands in the country.

This year, Centara Grand emerged as Thailand’s strongest brand with both an impressive brand strength index score and strong financial results contributing to the brand’s overall ranking, something which will surely only be enhanced by the recent opening of the first Centara hotel in Japan – Centara Grand Hotel Osaka. Centara Grand’s top position signifies not only its outstanding brand equity but also the trust and loyalty it has garnered from the public and guests alike. With the ranking partly based on surveys, this accolade underscores the faith in Centara Grand as a leading hospitality brand.

“We are deeply honoured for Centara Grand to be named the strongest brand in Thailand by Brand Finance in their esteemed Thailand 50 2023 report,” said Thirayuth Chirathivat, Chief executive officer of Centara Hotels & Resorts. “We extend our heartfelt gratitude to Brand Finance and our valued stakeholders for their trust and support. This recognition is a testament to our unwavering commitment to excellence, and as we celebrate our milestone 40th anniversary this year, we are more motivated than ever to continue striving for greatness.”

As Centara Hotels & Resorts aspires to be among the world’s top 100 hotel groups by 2027, this prestigious ranking strengthens the company’s resolve to continue enhancing its offerings and showcase a new wave of Thai-inspired hospitality on the global stage.

ABOUT CENTARA
Centara Hotels & Resorts is Thailand’s leading hotel operator. Its 93 properties span all major Thai destinations plus the Maldives, Sri Lanka, Vietnam, Laos, Myanmar, China, Japan, Oman, Qatar, Cambodia, Turkey and the UAE. Centara’s portfolio comprises six brands – Centara Reserve, Centara Boutique Collection, Centara Grand Hotels & Resorts, Centara Hotels & Resorts, Centra by Centara and COSI Hotels – ranging from luxury island retreats and upscale family resorts to affordable lifestyle concepts supported by innovative technology. The group’s newest Centara Reserve brand was unveiled in 2020 as an experiential luxury collection, inviting guests to discover a new era of story-driven hospitality starting with Centara Reserve Samui.

Centara also operates state-of-the-art convention centres and has its own award-winning spa brand, Cenvaree. Throughout the collection, Centara delivers and celebrates the hospitality and values Thailand is famous for including gracious service, exceptional food, pampering spas and the importance of families. Centara’s distinctive culture and diversity of formats allow it to serve and satisfy travellers of nearly every age and lifestyle.

Centara aims to become a top 100 global hotel group, while spreading its footprint into new continents and market niches. As Centara continues to expand, a growing base of loyal customers will find the company’s unique style of hospitality in more locations. Centara’s global loyalty programme, Centara The1, reinforces their loyalty with rewards, privileges and special member pricing.

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First published at TravelNewsHub.com – Global Travel News

RoyalCert is now GSTC-Accredited

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RoyalCert is now GSTC-Accredited - TRAVELINDEX - SUSTAINABLEFIRST.comIstanbul, Turkiye, August 4, 2023 / TRAVELINDEX / The Global Sustainable Tourism Council (GSTC) is pleased to announce that RoyalCert has gained the GSTC-Accredited Certification Body status. RoyalCert

RoyalCert is an International certification body with HeadQuarters in Germany and operating in +40 countries globally. RoyalCert offers inspection, training, assessment and certification services to a wide range of industries, including the Tourism Industry, and serving thousands of customers worldwide. With experienced auditors, RoyalCert is committed to sustainable growth, focusing on integrity and customer satisfaction.

The stated scope of the GSTC Accreditation of RoyalCert is for certifying hotels and tour operators in Türkiye, Germany, Italy, Greece, United Arab Emirates, Thailand, and the Netherlands.

Achieving the GSTC-Accredited status means that a Certification Body has been verified to be conducting proper certification of businesses, such as hotels or tour operators, in a competent and neutral manner, following processes and procedures detailed in the GSTC Accreditation Manual.

Businesses certified by a GSTC-Accredited Certification Body, meeting all the GSTC Criteria (or a GSTC-Recognized Standard), have the highest level of assurance* and credibility available. With an accredited certification, customers and buyers are assured that the business was certified in a credibly verified procedure in a transparent, impartial, and competent manner.

Attesting to that, those businesses certified by a GSTC-Accredited Certification Body can display a unique GSTC logo with a traceable code. The purpose of the GSTC Accreditation is to provide a higher level of assurance and reward genuine practitioners of sustainable tourism, which builds confidence and credibility with consumers.

The Accreditation process is a months-long procedure, as GSTC looks very hard at the Certification Body’s operation and its process of certification to assure that they issue certifications based on merit and neutrality.

“We are glad that our Türkiye office is the first locally accredited Certification Body in the country to achieve GSTC Accreditation. Even though RoyalCert holds multiple accreditations for management system certification & inspections services, preparing ourselves to meet GSTC requirements took dedication and time. We are glad to have taken this step and look forward to contributing to the tourism industry’s journey to a more sustainable future” says Christos Markopoulos RoyalCert General Manager.

The GSTC Accreditation Manual for Certification of Hotel/Accommodation & Tour Operator provides detailed technical requirements for certification of Hotel/Accommodation and Tour Operator. Certification Bodies are required to comply with ISO 17065 Conformity Assessment (Requirements for bodies certifying products, processes and services) and GSTC specific requirements. Among these requirements are impartial and competent certification procedures, auditor experience and qualifications, certification decision making, rigorous surveillance of certified businesses, and proper promotion of their services.

“Accreditation is an intense and intrusive review of a Certification Body’s management, entire auditing process, and certification-decision-making process,” says GSTC CEO, Randy Durband. “Gaining this mark of compliance to the GSTC Accreditation Manual is rigorous and is designed specifically for tourism and hospitality, without a peer. We applaud RoyalCert for opening themselves up to this level of external review, for which their client businesses are entitled to market favor.”

Hotels that follow sustainability standards that wish to stand out with reputable certification as a sustainable hotel, should seek sustainable hotel certification by a GSTC-Accredited Certification Body.

Tour Operators that want to demonstrate through their adherence to sustainability standards are encouraged to seek sustainable tour operator certification by a GSTC-Accredited Certification Body.

Destinations that are managed in accordance with sustainability standards can aim for destination certification by one of the GSTC-Accredited Certification Body

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First published at TravelNewsHub.com – Global Travel News

ATTA Connects Changemakers for Responsible Tourism in Africa

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ATTA Connects Changemakers for Responsible Tourism in Africa - TRAVELINDEX - TOURISMAFRICA.orgLast week, on 3rd August 2023, more than 100 members of Africa’s Western Cape tourism community attended the Connecting through Conversation networking event in Cape Town, hosted by ATTA (The African Travel & Tourism Association) in collaboration with WESGRO 

The evening saw industry leaders engaging in sharing their expertise and vision for success, as the global industry builds-back with a focus on responsible tourism. Attendees learned more about the ATTA® Evolution and its mission to shine a light upon the region through a network of global connections, showcased recently at Indaba and Experience Africa. Based on enabling the tourism community to connect through conversation, the networking event also included a Q&A with an esteemed panel of passionate industry experts.  

Panellists included Natalia Rosa, CEO of Big Ambitions, a specialist travel and tourism communications and marketing organisation; Monika Iuel, Chief Destination Marketing Officer for WESGRO, the tourism, trade and investment promotion agency for the Western Cape; Ingram Casey, founder of Escape + Explore; changemaker Shama Nathoo, the Founding Member of the Universal Accessibility Tourism Association; and Julie Cheetham, co-founder of Weeva. 

A focus for ATTA® in 2023 is empowering community-based tourism initiatives, and during the evening ATTA® unveiled a new pilot initiative being developed and trialled in the Western Cape, which aims to foster a conscious and united community within the travel and tourism industry.  

“The trial project, named ATTA® for Action, will be a new accessible membership category, that seeks to empower tourism community projects with market access to, and exposure within the tourism industry, and wider ATTA® membership,” says Jon Danks, CEO of ATTA®. “The trial is ultimately designed to offer the wider industry the opportunity to shine a light upon community projects, conservation efforts, and sustainable development initiatives across the region.” The trial will run from mid-August with a review prior to ATTA’s new membership categories being launched in October. 

At the event it was also announced that there will be a new partnership, that will give ATTA members, new to Weeva, a 15% discount on the sustainability management platform. Julie Cheetham co-founded Weeva in 2020 – a SaaS platform that enables the travel industry to adopt a measurable and holistic sustainability practice. Transforming tourism one sustainable business at a time, Weeva mirrors ATTA’s renewed commitment to measured and managed impact.  

Weeva is a digital system that makes operational efficiency and resilience more accessible and achievable. Focusing on Conservation, Culture, Community and Commerce, Weeva enables independent hotels, lodges, BnBs, and other hospitality providers to monitor, manage, and improve their holistic business performance through a comprehensive suite of digital tools, educational guides, tasks and processes that the whole team can get involved in, from HR to housekeeping.   

“With sustainability high on the global agenda right now, Weeva is delighted to be partnering with ATTA® as its preferred sustainability management system,” says Julie Cheetham, Managing Director. “Having access to Weeva at a special rate will allow ATTA members to measure, manage and report on their operational impact more effectively – and collectively build business resilience in our sector.”  

 Designed to inspire conversations and foster positive connections, ATTA® s latest networking event follows on the heels of successful events in London (Experience Africa) and Durban (Indaba). To find out more about ATTA® and upcoming events please visit https://atta.travel/ 

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First published at TravelNewsHub.com – Global Travel News