Global Travel News

MAGIC MILLION: Canada poised to set all-time arrivals record in Britain

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Canadian arrivals into Britain are poised to set an all-time record this year. And with an expected 944,000 visitors from this country forecast to find their way to Old Blighty – significantly more than not only 2019 (874k), but also the previous high-water mark in 2017 (911k) – VisitBritain officials are eyeing the magic million mark in 2024.

“I’m confident in our projections and I’ve said, ‘we can smash this (record),’” VisitBritain Chairman Nick de Bois told Travel Industry Today at Destination Britain North America event in San Francisco on the weekend.

He noted that Canadian visitors are also expected to break the billion-pound spending mark this year, itself a 27% increase over the already record £934 million mark in 2022.

In addition to global trends, such as pent-up demand and revenge travel, de Bois says the disposition of Canadians is a particular key to the growth and visitor love of Great Britain.

“Canadian tourists,” he says, “enjoy the diversity of the regions, the diversity across England, going to different places across the country.”

Moreover, he notes, “A lot of Canadians have huge personal connections, family connections, with the United Kingdom. But it’s quite clear in their desire to travel that the offer, which people understand now elsewhere right now, but Canadians always understood, is, whether it is our heritage, or our buildings, or our culture, it is very strong in the regions… And Canadians get that, and that’s why I’m really encouraged.

“The appetite now for going out and enjoying things that are unusual and what they want to see is matched with the regions – the coastlines, for example,” he says, noting that any point in the UK, one is no further than 122 km from the coast.

Or food, where there is now great diversity in a country not historically renowned for its culinary chops, as well as boasting dozens of Michelin-starred restaurants, and many of them outside London.

According to VisitBritain, other key Canadian statistics include:

• 9th largest market for visits in 2022; 7th for value.
• Staying longer – average 11 nights in 2022 vs all-market average of eight.
• Spending more per visit: £1,042, up 24% on 2019 (all market average spend is £848).
• Great seasonal spread, i.e. visit UK year-round.
• Scheduled airline seat capacity recovered to 90% in Sept 2023 vs. Sept 2019.
• Airline departures expected to fully recover by November 2023.

Where Canadians go

• London – 36%
• Scotland – 16%
• Southeast – 12%
• Southwest – 7%
• Yorkshire – 5%
• West Midlands – 4%
• Wales – 2%

By the numbers

• 76% of Canadians are repeat visitors
• 20% of visitors are aged 25-34, the top demographic (marginally ahead of 55-64 at 18%)
• 41% travel in summer; 30% April-June; 22% Oct.-Dec.
• 47% travel for VFR; 37% for holiday; 8% for business
• 6 Canadian gateways service 5 UK destinations
• Almost half (47%) of travellers originate in Ontario (BC is 2nd at 20%)
• 27% of visiting Canadians have accessibility requirements; 10% are LGBTQIA
• 24% travel only to Britain; 69% continue to Europe

Top 5 activities to experience

• Scenery and coast
• Local food and beverages
• Tourist attractions and iconic places
• History and heritage
• City life

Top drivers of choice

• Good value for money
• Welcome
• Easy to get around
• Beautiful coast and countryside
• Easy to roam and see different places

With Canadians aligning with VisitBritain’s mandates – including strong commitments towards both sustainable and accessible travel – de Bois, believes visitations from this country will only continue to grow in the coming years.

“Whilst we are on many people’s wish lists to come in the next three to five years, I think in many ways the scene has changed a little bit and we’re now seeing people responding to the need, the wish, to come now…

“I think we should always be very, very cautious about the future, because in tourism things can change very quickly, so while I’m confident in the way forward, I think the growth is there and will continue…”

So, will Canada hit million visitors to Britain in 2024 or beyond?

“Yes!” says de Bois emphatically, adding, “I won’t be cautious about that! Because the organization has the ambition. And I also think Canada has the appetite.”

Team Great Britain

First published at Travel Industry Today

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First published at TravelNewsHub.com – Global Travel News

ROUND-UP: Sept. 4-8, 2023

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In last week’s news reel, Disney offered a first glimpse of its new ship, the Treasure; a Qantas scandal led to early retirement for the airline’s boss; Air Canada revealed ambitious plans for its 2004 transatlantic program; a cruise ship returned to Maui; WestJet Encore pilots began preparing for contract negotiations; and Myrtle Beach named a new representative in Canada.

NEWS

Quebec’s new tourist accommodation law is now in effect, with hefty fines of up to $100,000 for short-term rental platforms listing properties without a proper government certificate. Under a provincial law adopted in June, rental platforms like Airbnb are now prohibited from displaying listings that don’t have a registration number and certificate issued by the province.

Pilots with WestJet Encore are gearing up to bargain their second collective agreement. The Air Line Pilots Association says it’s filed notice to open contract negotiations with the regional carrier for WestJet. The association says WestJet Encore needs to give its nearly 400 pilots drastic improvements on wages, career progression and more to keep them.

The boss of Australian airline Qantas said he would leave his job immediately – two months earlier than planned – following a series of embarrassing revelations about the company, including allegations it sold tickets for flights that had already been cancelled. Chief Executive Alan Joyce said that after 15 years running the national carrier, he was bringing forward his planned retirement date. The airline said Vanessa Hudson would take over as managing director and group chief executive effective immediately.

AIR

A new, year-round route between Montreal and Madrid will launch next May as part of Air Canada’s expanded international summer 2024 flying schedule. The airline says it will operate 100% of its peak summer 2019 trans-Atlantic capacity next year, taking full advantage of the robust recovery in its largest international market. Other highlights of the new schedule include expanded service to Italy, including three daily flights to Rome, and earlier seasonal start-ups from Montreal to Amsterdam and Copenhagen, and from Toronto to Brussels and Edinburgh.

Starting in November, Porter Airlines is launching daily service from Toronto to five Florida destinations: Fort Lauderdale (FLL), Fort Myers (RSW), Miami (MIA), Orlando (MCO), and Tampa (TPA); as well as two destinations – FLL and MCO – from Ottawa. All routes begin with one daily, roundtrip flight. They include, from Toronto to Tampa starting – Nov. 1; Fort Myers – Nov. 10; Orlando – Nov. 21; Fort Lauderdale – Nov. 21; and Miami – Dec. 12; and from Ottawa to MCO – Nov. 21, and FLL Nov. 30.

Emirates’ codeshare partnership with Air Canada has extended to include flights to and from Montreal, following the launch of services to the city in July. Emirates customers will now be able to plan travel between 11 of the most popular domestic points beyond Montréal and destinations on Emirates’ expansive network, utilising the services of both airlines conveniently on a single ticket.

BY THE NUMBERS

SATA Group’s airline, Azores Airlines, has just passed the symbolic mark of one million passengers carried in 2023, around three months before 2022 and the scheduled date for this year. According to the International Civil Aviation Organization (ICAO), Azores Airlines performed well above Europe and the rest of the world in passengers carried in 2022, showing gains of 14.5% compared to 2019 (pre-pandemic year)

DEALS

Through Sept. 21, travellers will be able to extend summer travel plans with deals on Transat packages and Air Transat flights. From Montreal or Quebec City, South packages start at $749, while one-way flights to Florida start at $159. Travellers from Quebec also benefit from 25% off seat selection to and from Florida. From Ontario, South packages start at $729, while round-trip flights to the South start at $359. Deals are also available on packages to Malaga and Faro for travellers from both Quebec and Ontario. Plus, travel agents get 3X BONBON per booking, which means $15 per package booking and $3 per flight booking. Travel must be completed by April 30, 2024; more details online or at Agent Direct.

American Queen Voyages (AQV) is getting a head start on the holiday season by launching its ‘Holiday Sailabration’ offer, which is available for booking through Oct. 31. On select voyages in 2023, travellers can embrace the spirit of the holiday season on North America’s rivers while receiving up to US$3,000 in savings, a $600 air credit and a $200 “Your Choice” onboard credit per stateroom.

TOURS

Collette has launched a revamped loyalty program, designed to reward travellers with more perks. Previously, travellers received a flat rate credit for use within one to two years of their initial tour; now with the “Passport Club,” Collette clients are automatically enrolled into the program as Level 1: Adventurer, offering a 5% loyalty credit that can be used with 12 months, and 3% if used between 13 and 24 months. After a second trip, Level 2 Explorer status includes a $100 credit towards tour components.

HOTELS

Hilton has made its debut in Cannes, France, with the opening of Canopy by Hilton Cannes, further strengthening the Canopy by Hilton portfolio across Europe. Nestled along the French Riviera’s pristine coastline, the hotel, which features 129 guest rooms and suites, along with a further 12 apartments, is perfectly positioned in the heart of La Croisette, Cannes, and effortlessly captures the spirit and elegance of the Mediterranean, including featuring unique artwork in each room curated by talented young artists.

The Dew Drop Inn Hotel and Lounge, on Lasalle Street in New Orleans, will reopen in October. First opened in 1938 by Frank Painia, the Dew Drop was a hotel, music venue and barber shop. Legendary musicians played on its stage including Ray Charles, Little Richard, Deacon John, and Irma Thomas. The boutique hotel will include 17 hotel rooms, a live music venue and a resort style pool.

RESORTS
Canadian-owned Wymara Resort & Villas in the Turks and Caicos has unveiled the ultimate ocean amenity: a 1,580-hectare ocean pool (pool) – said to be the first in the Caribbean and offering the best of both worlds by providing swimmers with poolside comforts while swimming in the sea. The natural swimming pool, which gets replenished with fresh seawater from the Atlantic, is carved out of the coastal rock and lined by an expansive timber deck that spans the entire length of the pool. It also features a tiki bar and sun loungers and umbrellas for shade. Wymara is located on Turks’ famed Grace Bay Beach.

Wyndham Grand Rio Mar is the first hotel in Puerto Rico to partner with El Yunque National Rainforest, the only tropical rainforest in the US National Forest System. The partnership will allow guests to donate directly to the national park’s conservation efforts when they book their stay, and the resort will also feature an exhibition in the lobby to educate guests on the unique history of the rainforest and encourage them to experience the wonders of the park. The property is also focusing on families with new expanded family programming such as a daily turtle feeding program which builds upon the ever-popular iguana feeding programs, as well as the introduction of new non-motorized water sports for guests.

CRUISE

Disney Cruise Line unveiled its sixth and newest ship last week in a virtual video reveal that introduced never-before-released details about the vessel, which is set to sail in 2024. Inspired by Walt Disney’s love of exploration, the Disney Treasure will invite guests to step into colourful plazas in Mexico, navigate the many winding rivers of the world, dive below the ocean’s surface, and more. The ship will embark on its maiden voyage, a seven-night Eastern Caribbean cruise from Port Canaveral, Fla., on Dec. 21, 2024, followed by an inaugural season of seven-night itineraries to the Eastern and Western Caribbean from Port Canaveral. Bookings open on Sept. 20.

Norwegian Cruse Lines returned to Maui on Sept. 3. The cruise line paused its calls to the island, to avoid stressing local resources due to the devastating wildfires in Lahaina on the island’s west side. ‘Pride of America’ called in Kahului, with NCL president David J. Herrera noting that cruise line’s return took place under the guidance and support of the local community, Hawaii Tourism Authority, and with encouragement Governor Josh Green.

ATTRACTIONS & THEME PARKS

Next year, Universal Orlando Resort will debut an all-new themed land featuring DreamWorks Animations’ beloved animated characters (photo). Guests will meet favourite characters like Gabby from Gabby’s Dollhouse and explore themed, interactive play spaces and attractions that bring popular franchises like Shrek, Trolls, and Kung Fu Panda to life in the most imaginatively fun ways. The new DreamWorks land, coming to Universal Studios Florida, is part of a collection of new entertainment experiences debuting at Universal Orlando Resort in 2024.

FAMS & INCENTIVES

In celebration of Sunwing Vacation’s newly revamped group quoting capabilities, the tour operator is offering agents the chance to win one of two seven-night all inclusive getaways for two to Riu Latino with every booking made by Oct. 31 using the new Group Booking Request form. The refreshed Instant Group Quotes application includes new features and updates to existing features that are critical to the group booking experience.

Agents are reminded that those completing Rocky Mountaineer’s TRACKS online training by Sept. 30 are eligible to win a monthly prize for a $150 gift card or the Grand Prize of a complimentary rail journey for two on any two-day Rocky Mountaineer route in Canada or the U.S.

EVENTS

TICO will host an informational webinar on Tuesday, Sept. 12 from 3 p.m. – 4 p.m. to provide registrants and stakeholders with an opportunity to learn more, and ask questions, about by-law changes introduced on Aug. 11 by Ontario’s Minister of Public and Business Service Delivery, which served five orders to TICO to make changes to its governance structure. To register for the by-law webinar, click here.

Granite Travel Trade Expos has announced new regional travel trade show dates in the fall, including more Ontario cities plus locations in Western Canada. More than 25 travel suppliers are registered for the events, including Bahia Principe Hotels and Resorts, Porter, Transat, Cuba Tourist Board, Blue Diamond, St Kitts Tourism Authority, and more. The schedule will be as follows: Edmonton – Tuesday, Oct. 3; Victoria, BC – Wednesday, Oct. 4; Surrey, BC – Thursday, Oct. 5; Ottawa – Monday, Nov. 6; Pickering/Ajax, Ont. – Tues. Nov. 7; Vaughan, Ont. – Wednesday, Nov. 8; and Burlington, Ont. – Thursday, Nov. 9. The first 50 agents to arrive will receive a $20 gas gift card in each city. Agents are welcome to attend the presentations, trade show, and dinner reception. Granite Productions will run social media campaigns where twelve $50 gas gift cards will be available to be won by users who like, share, and follow @granite.productions on Instagram during September and October.Register at https://granitetravelexpos.com/agents/

PEOPLE/APPOINTMENTS

Newmarket, Ont.-based Canlink Travel Representatives has been named Canadian representative for SunSwept Resorts in St. Lucia, which includes StolenTime and BodyHoliday, the Caribbean’s first wellness resort. Each of the properties offer an all-inclusive experience set on a beautiful beach in St. Lucia.

For more info call (905) 235-9091 or info@canlinktravel.com.

Visit Myrtle Beach has named Pulse Travel Marketing as its newly appointed agency of record in Canada. Pulse takes over the account from Kimberly Hartley of Travel Solutions by Design, which has represented the South Carolina destination for the past 14 years. The partnership will include, but not be limited to, the development and implementation of strategic marketing programs to increase the profile for Visit Myrtle Beach in the primary markets of Ontario and Quebec. Pulse has named Rebecca Seeds account manager for Visit Myrtle Beach in Canada. She will lead the account from its Toronto-based office with support from Sylvie Madore in Quebec and the account PR and marketing teams.

DESTINATIONS

Tourist-flooded Venice has approved guidelines for testing a new fee for day-trippers on peak visitor weekends next year. The fee, initially 5 euros ($7.30) per day-tripper (overnight visitors are exempt), is “is to disincentivize daily tourism in certain periods, in line with the fragility and uniqueness of the city, the statement said. The test will last about 30 days and take place in 2024 on spring weekends spanning Italian national holidays and on summer weekends. The exact days of the test will be set by the city in the coming weeks.

The Bua Airport Express a bus service connecting Suvarnabhumi Airport to over 500 hotels, has been launched in Bangkok. The service aims to provide convenient and cost-effective travel options for just 180 baht per trip, covering three routes across the city: Sathorn-Mahanakorn Tower-MBK Center, Yaowarat-China Town-Saochingcha, and Asoke-Sukhumvit-EmQuartier-Thonglor, including various tourist attractions and shopping malls.

LAST WEEK IN TRAVEL HISTORY

In 1852, the first controlled airship flight occurred in France.

Send info to baginski@travelindustrytoday.com

First published at Travel Industry Today

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First published at TravelNewsHub.com – Global Travel News

WHAT’S NEW WITH RIU: Quite a lot, actually.

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The popular hotel brand definitely has a lot happening in Fall of 2023/Winter 2024. Throughout this year, several characteristic hotels will be renovated, like Riu Caribe and Riu Palace Pacifico (Mexico), as well as Riu Palace Macao (Dominican Republic). In addition, the new Riu Palace Aquarelle (Jamaica) will be opening in 2024.

We mentioned The Elite Club by RIU in a story earlier this week, this new room category is available to Canadian travellers at select RIU Palace hotels. The Club allows customers to enjoy an even more elevated experience than what is currently offered at RIU Palace properties, including rooms in privileged locations with welcome gifts, a personalized check-in area and guaranteed late check-out. Additionally, the Club features early check-in (subject to availability), premium drinks from dispensers and select hotel bars and a special room service option for Club members.

Different benefits will be added at hotels that have Elite Club status, such as Elite areas on the beach, an exclusive swimming pool for Club customers and privileged restaurants with à la carte breakfast items—depending on the hotel and the destination. Riu Palace Macao (Punta Cana) and Riu Palace Pacifico (Puerto Vallarta) will soon offer this room category after their renovation, in addition to Riu Palace Jamaica (Montego Bay), Riu Palace Baja California (Los Cabos) and Riu Palace Antillas (Aruba).

Riu Palace Macao – Elite Lounge

Riu Palace Macao in the Dominican Republic is currently undergoing renovations and in addition to implementing the new Elite Club room category, a complete overhaul of its rooms will be carried out, converting some into swim-out rooms that will have an exclusive private pool for Elite customers. Two new specialty restaurants will be added to the list of those remodelled, as well as a new Pepe’s Food grilled food stand and an innovative spa for customers. The makeover will also bring with it a new style and new decoration in the common areas that is fresher and brighter, being adapted to the new spaces and changes that RIU is making at its hotels. Its reopening is scheduled for September 9, 2023.

Riu Palace Macao – Cubano bar

The complete renovation of Riu Palace Pacifico (Puerto Vallarta) began this August and will end at the beginning of December. It will showcase a complete revamp of all common areas and rooms, as well as the implementation of new services. The hotel will become an Adults Only establishment and will have an exclusive bar and beach area for Elite Club customers. All renovated spaces will have a greater influx of natural light and a more sophisticated and fresh style, using light colours in the common areas and sober shades in the restaurants and bars.

Guest room amenities

The renovation of Riu Caribe (Cancun) completed on August 26, 2023 brings a radical change to all rooms and common areas. The entrance boasts natural light and a welcoming sense of openness to the lobby and reception area.

The hotel will go from offering one swimming pool to three, one of which will be an infinity pool and another featuring a swim-up bar for adults only. The remodel will also include two new products. One will consist of five swim-out rooms with a private pool, providing a space with privacy and exclusivity for those who want it. The other is linked to one of RIU’s innovative concepts now available in Cancun – RIU Pool Parties – which came to be five years ago in Los Cabos and offers an exclusive area for hosting themed parties where all RIU customers from the five destination hotels are welcome. For this reason, Riu Caribe will have themed RIU Party rooms, including Neon, White, Pink and Jungle – so that customers can really feel part of the daytime and evening parties.

Riu party at Palace Macao

Famous in Mexico for five years, RIU Parties have managed to crop up in different countries, taking on the form of RIU Pool Parties or RIU Get Together Parties (more aimed at families and designed for all ages). In Mexico, these events are going to be present at most RIU vacation destinations (Cancun, Playa del Carmen, Costa Mujeres, Vallarta and Los Cabos) and are currently available (and will be available) at Guanacaste (Costa Rica), Punta Cana (Dominican Republic), Montego Bay (Jamaica) and Aruba.

Riu Palace Aquarelle

In 2024, RIU will unveil a new hotel at a new destination in Jamaica: Riu Palace Aquarelle, located in Falmouth, Trelawny. This new hotel will house 753 rooms and, in addition to several swimming pools and a variety of culinary offerings from different restaurants (international buffet, Italian, Japanese, fusion food and a steakhouse), will also have its own Splash Water World water park open to all customers during their stay.

In addition to its expansive presence in Mexico and the Caribbean, available to Canadians through Sunwing Vacations, RIU will continue to grow its urban line, setting foot for the first time in Canada at one of the great multicultural capitals of the world: Toronto. Located in the bustling Financial District, Riu Plaza Toronto will have 350 rooms. In 2024, RIU will also open a new city hotel in the United States: Riu Plaza Chicago. The hotel will be located in Streeterville near the Magnificent Mile shopping area and famous Navy Pier, offering 390 rooms, a sky bar on the 26th floor and views of the entire city.

And ,of course, RIU continues to be wholeheartedly committed to a number of Corporate Social Responsibility projects. During 2023, in addition to the chain’s long-term projects in the Mexican Caribbean, Costa Rica, Aruba, the Dominican Republic and Jamaica, new projects have been added to support children and biodiversity in destinations in the Mexican Pacific, with the company increasing its investment in social and environmental projects in Mexico to US $800,000.

First published at Travel Industry Today

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First published at TravelNewsHub.com – Global Travel News

UNWTO and G20 Launch Dashboard to Support Tourism in Advancing SDGs

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UNWTO and G20 Launch Dashboard to Support Tourism in Advancing SDGs - TRAVELINDEXNew Delhi, India, September 6, 2023 / TRAVELINDEX / UNWTO and India’s G20 Presidency, have joined hands to launch a new tool to advance the contribution of tourism policies and initiatives towards the Sustainable Development Goals (SDGs).

Ahead of the G20 Leaders’ Summit next 9-10 September, UNWTO has worked with the Presidency through India’s Ministry of Tourism on the G20 Tourism and SDGs Dashboard. Halfway between the 2015 launch of the 2030 Agenda and the deadline to accomplish it, this tool will help to promote the sector’s contribution to accelerating progress towards achieving the 17 SDGs.

The G20 Tourism and SDGs Dashboard is a concrete outcome of G20 Tourism Working Group and a reference tool for all

The Goa Roadmap for Tourism and the SDGs

The Dashboard showcases the pillars of the Goa Roadmap for Tourism as a Vehicle for Achieving the SDGs around the five priority areas set for the Tourism Working Group, which are: 1. Green Tourism; 2. Digitalization; 3. Skills; 4. Tourism MSMEs and 5. Destination Management.

The UNWTO-G20 Dashboard includes over 20 case studies under these five areas and will be updated on a regular basis during 2023 and in the coming years providing a unique reference for tourism policies and initiatives in their contribution to the SDGs.

Secretary-General Zurab Pololikashvili says: “G20 countries represent over 70% of tourism worldwide. Their leadership in the transformation of the sector is decisive. The G20 Tourism and SDGs Dashboard is a concrete outcome of G20 Tourism Working Group and a reference tool for all. UNWTO is very happy to have joined hands with the Ministry of Tourism of India to make this possible.”

Shri G. Kishan Reddy, Minister of Tourism, Culture and Development of North Eastern Region, Government of India, added “Prime Minister Shri Narendra Modi, has consistently championed the transformative power of digitalization across all sectors, including tourism. Under his visionary leadership India is transforming into a digitally empowered country. Inspired by his foresight and commitment, the G20 Tourism and SDGs Dashboard is a testament to our nation’s digital strides and serves as a beacon of knowledge for all the public and private stakeholders globally. It offers a wealth of knowledge and showcases best practices, all aimed at steering the tourism industry towards greater sustainability, resilience, and inclusivity”.”

Tourism and the G20 economies

  • The G20 economies represent around 85% of the global GDP, over 75% of the global trade, and about two-thirds of the world population.
  • In 2022, the G20 welcomed 74% of international tourists and 73% of tourism exports worldwide. In 2019, pre COVID-19 pandemic the Tourism Direct GDP reached 3.7% of the G20 economies.

The G20 Tourism and SDGs Dashboard is included in the UNWTO-led Tourism for SDGs Platform.

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First published at TravelNewsHub.com – Global Travel News

BWH Hotels Reaches New Heights in Vietnam with Spectacular Seafront Hotel

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BWH Hotels Reaches New Heights in Vietnam with Spectacular Seafront Hotel - TRAVELINDEXNha Trang, Vietnam, September 5, 2023 / TRAVELINDEX / BWH Hotels, the leading global hospitality network comprising WorldHotels™, Best Western® Hotels & Resorts and SureStay® Hotels, has continued its rapid expansion in Vietnam with the launch of a spectacular new upscale beachfront hotel in the heart of Nha Trang, one of the country’s most dynamic tourism destinations.

Perfectly positioned on Tran Phu Street, the city’s main beachfront road, Best Western Premier Marvella Nha Trang is just steps from the sandy beach and shimmering sea on Vietnam’s sun-soaked south-central coast. It is also surrounded by urban attractions, including shopping malls, markets, restaurants and bars.

The hotel offers a selection of 335 stylish rooms and suites, ranging from the spacious 31-sqm Superior King or Twin Rooms to the stunning 66-sqm Executive Suites, all of which come equipped with modern amenities and panoramic windows with ocean views. Couples will love the 52-sqm Romantic Suite, which is adorned with a free-standing bathtub that overlooks the sea, and truly luxurious vacations can be experienced in the palatial 218-sqm Presidential Suite, which can accommodate up to four adults and four children.

Guests can share memorable meals at a choice of four restaurants and bars, including Marvellous Restaurant, an international all-day dining destination, Nón Lá, the elegant 31st floor Vietnamese restaurant, an inviting lobby lounge and Sky 32, the breath-taking rooftop bar.

Throughout their stay, travelers can unwind in the soothing Tram Spa, work out at the gym, plunge into the sky-high infinity pool, or tee-off at the 3D golf simulator. Children will be kept fully entertained at the kids’ club. For meeting planners, the grand ballroom and VIP meeting room set the stage for life’s special occasions, including weddings, and a business center is also available.

“We are delighted to welcome guests to Best Western Premier Marvella Nha Trang, which marks our entry into this vibrant seafront city. Vietnam is a vital market for BWH Hotels and we are rapidly expanding our presence in key business and leisure destinations all across the country. The launch of this impressive new upscale hotel, in a prime downtown location, represents a major milestone in our Asian development strategy. We look forward to welcoming our domestic and international guests to Nha Trang,” said Mr. Olivier Berrivin, Vice President – APAC, BWH Hotels.

Best Western Premier Marvella Nha Trang becomes BWH Hotels’ fifth property in Vietnam, joining Best Western Premier Sapphire Ha Long, Best Western Premier Sonasea Phu Quoc, Best Western Premier Sonasea Villas Phu Quoc, and Caravelle Saigon, a member of WorldHotels Elite. The group also has an extensive pipeline of hotels and resorts which will introduce its industry-leading brands to many more parts of the country in the future.

For more information about BWH Hotels in Asia, please visit www.bestwesternasia.com.

About BWH Hotels
BWH Hotels is a leading, global hospitality enterprise comprised of three hotel companies, including WorldHotels™, Best Western® Hotels & Resorts and SureStay® Hotels. The global enterprise boasts approximately 4,300 hotels in over 100 countries and territories worldwide*. With 19 brands across every chain scale segment, from economy to luxury, BWH Hotels suits the needs of developers and guests in every market. *Numbers are approximate, may fluctuate, and include hotels currently in the development pipeline.

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First published at TravelNewsHub.com – Global Travel News

Another New Chapter Begins – A Culinary Journey at Jim Thompson

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Another New Chapter Begins - A Culinary Journey at Jim Thompson - TRAVELINDEXBangkok, Thailand, September 4, 2023 / TRAVELINDEX / Jim Thompson is delighted to unveil its revitalized and exciting Food & Beverage (F&B) wing, a sparkling testament to innovation, passion, and creativity with “Another New Chapter Begins: A Culinary Journey at Jim Thompson, A Thai Restaurant.” This sneak peek precedes the full reopening of the F&B Wing, set to fully immerse guests in Thailand’s rich and vibrant culture. This much-anticipated reveal showcases the newly revitalized Jim Thompson, A Thai Restaurant and the brand-new The OSS Bar.

Collaborating with local suppliers to foster community growth, the à la carte menu at Jim Thompson, A Thai Restaurant, presents Thai food through the fascinating perspective of Mr Jim Thompson’s love affair with Thai cuisine. The menu showcases a wide variety of traditional and forward-thinking Thai dishes and special Chef’s Degustation menus, mirroring the enchanting ambiance of Jim Thompson’s personal dining table. Guests can also enjoy cocktails at The OSS Bar, inspired by the American World War II intelligence agency, complete with professional mixologists, and a stunning terrace overlooking the klong.

Conceptualized by NEXT Hospitality Group and designed by HBA, the globally renowned hospitality design firm, the concept beautifully integrates over 70 exclusive and unique Jim Thompson Home Furnishing fabrics. This revitalized F&B chapter pays homage to Jim Thompson’s legacy, celebrated as a gracious host who frequently welcomed writers, diplomats, and celebrities to his residence. Thompson’s extraordinary hospitality and spirit are commemorated with modern furnishings and subtle imagery throughout various dining levels.

In its entirety, the venue promises diverse experiences, from informal lunches by a koi pond for museum visitors to vibrant evening dining featuring progressive Thai cuisine and exquisite wines. Guests will also be able to treat themselves to a distinctive afternoon tea with views of the Jim Thompson house and garden. Every facet of the dining experience resonates with Thompson’s lifestyle and hospitality while providing something unique for each guest.

The comeback of Jim Thompson’s restaurant represents more than a mere renovation. It signifies a synergy with the brand’s fashion and home furnishings departments, echoing the iconic global lifestyle branding of Jim Thompson. Frank Cancelloni, Group CEO of Jim Thompson, reveals, “Jim Thompson Hospitality is ready to open and play its part in the lifestyle destination that is the Jim Thompson Heritage Quarter. This new chapter in our journey showcases innovation, excitement, and the renowned hospitality that Thailand is famous for. It also underlines our commitment to quality and honoring Thai traditions – values that have made Jim Thompson a truly unique brand.”

Joan Tana Dot, Food & Beverage Director, proudly shared, “With our professional team of culinary artists, including our executive chef, mixologist, pastry chef, and more, we are ready to lead Jim Thompson’s hospitality business to new heights. Our dining experience is a unique blend of traditional Thai flavors and modern culinary techniques. The vision for our flagship restaurant is a homage to Jim Thompson’s values, emphasizing the use of the finest sustainable products sourced from local Thai suppliers. Our unique approach to Thai cuisine will appeal to both local and international patrons.”

With a culinary legacy steeped in excellence, Executive Chef Pepe Dasí Jiménez helms the kitchen. Fondly known as Chef Pepe, he made his mark at Spain’s iconic three- and two-star Michelin restaurants before expanding his culinary horizons in Norway and Australia. Then surrendering to his love for Thai cuisine, he headed to Thailand where he collaborated with prominent local maestros to seamlessly infuse traditional Thai with his distinct spicy flair. Under Chef Pepe’s visionary leadership, diners can anticipate an unparalleled gastronomic journey.

The rejuvenated Jim Thompson Food & Beverage wing celebrates Thai culture through innovative culinary artistry offering an exclusive dining journey, from the flagship restaurant’s authentic Thai flavors to the unique ambiance of The OSS Bar, all embodying Jim Thompson’s elegant legacy. As part of its ‘beyond silk’ strategy, Jim Thompson is establishing distinct branding for outlets within the Heritage Quarter and plans to expand this concept both nationally and internationally. This strategy aligns with its goals as a global lifestyle brand, offering new growth opportunities that the brand is eager to embrace to elevate its hospitality offerings.

About Jim Thompson No brand spells heritage like Jim Thompson, the Thai Silk Company founded in 1951 by James H.W. Thompson, an architect, art collector, socialite, and entrepreneur who is recognized as the driving force behind the revival of Thailand’s silk industry. Jim Thompson’s disappearance remains one of Southeast Asia’s most intriguing unsolved mysteries. Today, Jim Thompson is the iconic global lifestyle brand from Thailand with a reputation for beautiful silks and “Beyond Silk”.

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First published at TravelNewsHub.com – Global Travel News

BACK ON TRACK: Air Canada to resume full transatlantic sked in 2024

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A new, year-round route between Montreal and Madrid will launch next May as part of Air Canada’s expanded international summer 2024 flying schedule. The airline plans to operate 100 percent of its peak summer 2019 trans-Atlantic capacity next year, taking full advantage of the robust recovery in its largest international market.

Highlights of the new schedule include:

• New year-round route between Montreal and Madrid
• Expanded service to Italy, includes three daily flights to Rome
• Earlier seasonal start-ups from Montreal to Amsterdam and Copenhagen, and from Toronto to Brussels and Edinburgh

“Air Canada saw a tremendous rebound in international flying this past summer, particularly on the trans-Atlantic, and we expect Europe will remain popular next year. In anticipation of this, we are expanding our flying schedule to offer customers more choice and flexibility as they begin to plan their 2024 holidays,” said airline executive VP Mark Galardo.

He added, “The centrepiece of today’s announcement is our new Montreal-Madrid flight. This will be the only year-round service between Montreal and the Spanish capital, complementing our long-standing Toronto-Madrid flights, and offering compelling options for leisure customers and also returning business travellers.”

Air Canada’s Montreal-Madrid service will be operated five days a week on 255-seat Boeing 787-8 Dreamliner aircraft.

Overall, Air Canada will operate 51 routes to 30 cities in Europe, Africa, the Middle East and India across the Atlantic in summer 2024.

Air Canada’s Toronto and Montreal hubs will respectively rank third and fifth largest in North America, in terms of average daily trans-Atlantic seats; the airline says it is committed to further developing both hubs’ trans-Atlantic footprint in the coming years.

Transatlantic, Italy

In response to projected strength in leisure demand, Air Canada will also expand frequencies to popular Mediterranean destinations and bring forward the start-up of several seasonal European services next summer.

“We are excited to announce a significant expansion of our service offering to Italy, with a combined three daily flights from Toronto and Montreal to Rome, as well as daily services to Milan and Venice. This underpins the importance of Italy in Air Canada’s global network, as we are the largest carrier between Canada and Italy, and the only one connecting the two countries on a year-round basis,” said Galardo.

Key increases in Air Canada’s trans-Atlantic services for summer 2024 include:

First published at Travel Industry Today

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First published at TravelNewsHub.com – Global Travel News

CANLINK NAMED REPS FOR SUNSWEPT RESORTS

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Newmarket, Ont.-based Canlink Travel Representatives has been named Canadian representative for SunSwept Resorts in St. Lucia, which includes StolenTime and BodyHoliday, the Caribbean’s first wellness resort. Each of the properties offer an all-inclusive experience set on a beautiful beach in St. Lucia.

BodyHoliday

Since 1988, BodyHoliday has provided a personalized experience of wellness and discovery where guests can take a transformational journey designed as an antidote to the pressures of modern-day life. Located on a pristine crescent beach surrounded by lush tropical gardens, BodyHoliday combines the pleasures of an active beach vacation with an array of activities, body treatments, and opportunities to explore and discover the island.

Accommodation consists of 155 luxury offerings including ocean view rooms, luxurious suites, and villas. All accommodations are fully air-conditioned, furnished with contemporary natural bathrooms and offer a complement of features and amenities to contribute to a rejuvenating stay.

The resort offers guests a choice of five restaurants that focus on the holistic concept of well-being and a healthy lifestyle, promoting the premise that “good nutrition and a healthy diet not only fuel the body, but also please the senses.”

StolenTime

Adults-only StolenTime is an all-inclusive resort that pays special attention to the mental and emotional well-being of guests, promising exceptional hospitality at an exclusive location with a commitment to the highest standards. Guests will experience authentic West Indian hospitality and culture, discover local cuisine, relax, and create island-inspired art and sculpture all in a “tropical haven of wellness and relaxation.”

Guest can choose from elegant Beachfront, Poolside or Garden View rooms and suites with a variety of options and configurations from which to choose.

Dining is a vital component of the StolenTime experience. There are many interesting places to eat – from casual, toes-in-the-sand dining to fine-touch service and elegance evoking a bygone era. Guests will find welcoming bars and nightclubs ideal for catching up with family and friends, both old and new.

For more information on SunSwept Resorts, call (905) 235-9091 or info@canlinktravel.com.

First published at Travel Industry Today

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First published at TravelNewsHub.com – Global Travel News

ANTIGUA HAS MOMENT IN THE SUN

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The tiny Caribbean nation of Antigua and Barbuda is flying high. Literally. On Aug. 10, two citizens of the island ventured into space on the Virgin Galactic 02 Spacecraft, making Keisha Schahaff and her daughter Anastatia Mayers worldwide celebrities, but also blasting their country into the international spotlight.

At 18 years of age, Ana was the youngest person (by two weeks) ever to go to space. Keisha and Ana were also the first mother and daughter and the first people from the Caribbean to make the journey into the cosmos, and only the 6th and 7th Black women to travel to space.

And while the entire nation of Antigua and Barbuda erupted in a jubilant display of national pride, the Virgin Galactic Global Livestream of the spaceflight was also broadcast on massive screens at a public Watch Party in Antigua, with images of the local festivities in turn beamed out to the global audience.

During an interview with Travel Industry Today, Antigua and Barbuda Tourism Authority (ABTA) CEO Colin C. James, positively beamed at the “big event” that included the Antigua passengers (who had won tickets to take part).

“We went up with our flag and our pink sand and we really, really, ensured that we were picked up globally – which we were: over 400 news agencies picked up the story,” he said. “So, that’s really trending right now. Our flags sold out on Amazon and we really capitalized on the opportunity to raise Antigua-Barbuda’s profile – not just with the travel trade, but with media around the globe.”

Indeed, James joked that he’s considering targeting “the Martian market” as soon as he has money to spend.

“If the price is right, come on down,” he laughed.

Canada

Closer to home, James says flight service is back to post pandemic levels with a flight every day from Canada, including five rotations from Air Canada, two from WestJet, and one from Sunwing.

And with flights from Toronto and Montreal typically clocking in at about 4-1/2 hours, he says, “We can have you on the beach by afternoon.”

Antigua and Barbuda

Carnival

Antigua and Barbuda is located in the heart of the Caribbean Sea and boasts ideal year-round temperatures. The twin-island destination offers visitors two uniquely distinct experiences grounded in a rich history, vibrant culture, varied excursions, award-winning resorts, unique cuisine, and 365 stunning pink and white-sand beaches – one for every day of the year.

The largest of the English-speaking Leeward Islands, Antigua comprises 280 sq. km. of spectacular topography with a variety of sightseeing opportunities, including Nelson’s Dockyard, the only remaining example of a Georgian fort and a listed UNESCO World Heritage site.

Jones noted that romance and weddings are a key focus of Antigua-Barbuda’s marketing strategy, with about 1,200 destination weddings taking place each year on the islands.

Other tourism pillars include sailing, wellness/hiking, and heritage & culture.

Reflecting those themes, Antigua’s tourism events calendar includes Antigua and Barbuda Wellness Month (June), Run in Paradise (May), Antigua Sailing Week (April-May), Antigua Classic Yacht Regatta (April), Romance Month (June), and the annual Antigua Carnival (July-Aug.).

Meanwhile, Barbuda, Antigua’s smaller sister island, is the ultimate celebrity hideaway. The island lies 43 km north-east of Antigua and is just a 15-minute plane ride away. Barbuda is known for its untouched 18 km stretch of pink sand beach and as the home of the largest Frigate Bird Sanctuary in the Western Hemisphere.

First published at Travel Industry Today

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First published at TravelNewsHub.com – Global Travel News

ROUND-UP: Aug. 28-Sept. 1, 2023

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Among last week’s news highlights, ACTA launched a loan relief campaign, tropical storm Idalia ravaged Florida and Georgia, China finally dropped COVID testing for arrivals, Air Canada slashed routes from Calgary, and Transat completed a deal to sell land it owned in Mexico.

NEWS

ACTA has launched a letter writing campaign calling on the federal government to provide more time for federal loans to travel agents/agencies to be repaid. The association is urging agents to send a letter to their Member of Parliament and Finance Minister Chrystia Freeland by Sept. 29. A recent survey by ACTA on Debt and Government Pandemic Loans conducted in July reveals that 27% of travel businesses owe at least $100,000, 56% owe at least $50,000 and 80% owe at least $10,000 – and that a majority of travel agencies and independent travel advisors are not confident they can repay principal and interest on CEBA, RRRF and HASCAP loans by Dec. 31.

Tropical Storm Idalia left a trail of flooding and destruction across the US Southeast, stretching back to its landfall as a hurricane in Florida. Still, it was far less destructive than feared, providing only glancing blows to Tampa Bay and other more populated areas as it came ashore with 201 kph winds in rural Florida.

China no longer requires a negative COVID-19 test result for incoming travellers, representing a milestone in its reopening to the rest of the world after a three-year isolation that began with the country’s borders closing in March 2020. The new measure (or lack thereof) came into effect Aug. 30.

BY THE NUMBERS

According to WTTC’s Travel & Tourism Economic Impact 2023 Global Trends Report the GDP contribution of the US Travel & Tourism sector grew by 16.9% in 2022 to reach $2 trillion. Additionally, the sector also created 2.7 million more jobs compared to 2021. The impressive growth was fuelled by a strong resurgence in demand from international visitors – including Canadians – whose spending increased by more than 150% year-on-year, to reach $115.7 billion in 2022.

AIR

Beginning Oct. 30, WestJet will double its daily service Calgary and Ottawa, adding seven additional weekly flights during peak travel periods. In addition, five weekly flights have been added between Calgary and Los Angeles. Flights can be  booked as of Sept. 5.

 Air Canada is eliminating six major routes out of Calgary this winter, in part due to an industry-wide pilot shortage. The airline confirmed that it will no longer offer non-stop flights from Calgary to Ottawa, Halifax, Los Angeles, Honolulu, Cancun, or Frankfurt as of the end of October.

Canada Jetlines has released an expanded winter flight schedule featuring service between Toronto and Montego Bay, Jamaica, and Orlando – in addition to increased frequencies to Cancun and Las Vegas. Flights to Orlando start Oct. 30 and to Mo’ Bay on Nov. 5.

Porter Airlines is launching a mobile app that includes the ability to check-in, access booking details, select seats, add bags, manage flight changes, access boarding passes, and receive real-time flight notifications.

DEALS

Canadian outdoor enthusiasts will receive 20% off their stay at AutoCamp California properties in Joshua Tree, Yosemite and Russian River for the rest of the year if they use the code VISITCALIFORNIA while booking. The three glamping/airstream sites offer a unique way to visit the state and offer such amenities as heated pool, yoga, sea kayaking, wellness classes and more. AutoCamp is also launching a new location in Sequoia National Park in mid-2024.

Barbados Tourism Marketing Inc. (BTMI) has launched the Barbados ‘World of Difference’ Experiences Campaign, where each approved traveller will receive BBD$200 (CDN$135) in a digital wallet format, to be spent exclusively within Barbados. In effect until Oct. 15 for travel through Oct. 31, travellers are invited to book a holiday to Barbados through their preferred booking mechanism and stay at an approved accommodation partners. Some conditions apply. For details. Visit www.bookbarbados.com/worldofdifference

TOURS

“Sea, Safari, South Africa” is the latest South African tour from Contiki. Encompassing nine safari parks (photo), plus Cape Town and Johannesburg, the two-week trip combines the diverse Garden Route with popular wildlife viewing spots Isimangaliso, Hluhluwe and Kruger National Park – where guests will get to sleep ‘under the stars’ on an exclusive Contiki campsite. The trip is live and available to book in 2024.

The second edition of Air Canada Vacations’ Travel Agent Toolkit will be made available as of Sept. 6 during the #ACVDreamMakers Tour. This toolkit includes a step-by-step guide to using the tour company’s new digital Sun brochure, the most recent flight schedule for winter, an overview of available hotels and cruises, as well as Air Canada Vacations promotions and offers.

HOTELS

Transat A.T Inc. completed the sale of its land in Puerto Morelos, Mexico, for US$38 million to Finest Resorts, a luxury resort group, part of the Excellence Collection. Initially announced on July 10, the transaction is designed to enable Transat to pursue its strategic plan of refocusing on its airline activities. Proceeds from the sale will be used to repay a portion of the Corporation’s debt.

In 2024, Nobu Hotel New Orleans and restaurant are set to open within the newly created Caesars New Orleans, following a multimillion-dollar transformation of Harrah’s New Orleans.

RESORTS

Margaritaville Beach Resort Nassau in the Bahamas has launched a new Navigator Experience, an exclusive butler service catering to guests staying in the One Particular Harbour residences section of the resort. Upon booking, guests are matched with a personal Navigator who will be their point of contact even before they arrive in The Bahamas. From arranging seamless airport transfers to securing the best dinner reservations, the Navigator’s mission is to deliver an extraordinary and unforgettable stay.

The “In The Kitchen Summer Series” is the newest culinary offering at Rosewood Baha Mar in Nassau, Bahamas. For US$285 p.p., guests can now book intimate cooking sessions with the renowned resort chefs to learn the craft of international cuisines, dish plating and wine pairings.

CRUISE

Carnival Cruise Line announced the name of its new exclusive cruise port destination on Grand Bahama Island: Celebration Key. Carnival ships will begin to call in July 2025.

New five and six-day itineraries will be launched by American Queen Voyages in February 2024. These voyages will allow travellers to explore the natural beauty and rich history of the Lower Mississippi River during shorter voyages on the contemporary riverboat American Countess. The five and six-day itineraries are round trip New Orleans sailings, beginning on Feb. 17 including St. Francisville and AQV exclusive port, Nottoway, Louisiana. EBBs are available.

ATTRACTIONS & THEME PARKS

The Audubon Nature Institute in New Orleans has re-opened after its completed renovation of the Audubon Aquarium and Insectarium. The project was the biggest renovation of the Aquarium since it opened on Canal Street in 1990. The renovation makes the Audubon campus the only aquarium/insectarium under one roof in the world.

FAMS & INCENTIVES

Riviera River Cruises is celebrating the announcement of its new ship on the Douro River in Portugal with a promotion for travel advisors. Advisors who make new bookings for five cabins (10 guests, excludes groups) on 2024 departures of the MS Porto Mirante through the end of November will be entered into a drawing for a complimentary cabin of their own aboard the ship and a US$2,000 airfare credit. The Porto Mirante will sail 10 departures of the new ‘Highlights of the Douro Valley and Salamanca’ itinerary from July to October next year. Visit https://www.rivierarivercruises.com/.

EVENTS

In the pink: Santa Monica Tourism (represented in Canada by Pulse Communications) recently treated some members of the trade to a private screening of the Barbie movie in Toronto (photo), which was largely filmed in the beachside enclave of Los Angeles. Attendees were encouraged to channel their inner Barbie or Ken by dressing in pink.

Back for the 12th time, Goway will host its gala Africa and Middle East event in Toronto on Oct. 24 featuring close to 30 suppliers from across all of Africa and the Middle East for a full-day of training, events, meals, cocktails, and a free-flow trade show. The event will take place at the Hyatt Regency Toronto, 370 King St. W. from 8 a.m. to 6 p.m. Click HERE to register.

PEOPLE/APPOINTMENTS

Transat Distribution Canada (TDC) has announced the appointment of Canadian travel agency veteran Dianne Jackson as Director, Franchise and Affiliate Members at TDC, effective Sept. 11. Jackson will be part of the leadership team and will report directly to General Manager Karine Gagnon. Jackson will be responsible for the success and growth of the TDC Network’s franchise and affiliate travel agency program for all provinces, except Quebec. She will also be responsible for the renewal and recruitment process of new franchises and affiliates, as well as maintaining strong business relationships with TDC members and key players in the industry.

DESTINATIONS

This week, Berlin becomes a capital of literature. Around 200 authors from over 40 countries are expected at the 23rd International Literature Festival, Sept. 6-16.

A new website has been launched by Discover The Palm Beaches, the official tourism marketing organization for Palm Beach County, Fla. With stunning visuals and intuitive navigation, the enhanced digital design provides a user-friendly experience for users looking to discover the destination’s 39 various towns and cities. Information includes accommodations, attractions, dining, events and more, including an improved official partner listing guide, real-time hotel rates, plus booking referrals to multiple top hotel sites. The website will be updated once more to include two new menu sections focused on Meetings and Trade Travel.

LAST WEEK IN TRAVEL HISTORY

In 1872, the world’s first “Wild West Show” was staged at Niagara Falls, Ont. The main attraction was American frontiersman James Butler “Wild Bill” Hickock who appeared in “Buffalo Bill’s” show until 1874. Hickock’s reputation as a marksman made him a celebrity in the travelling show.

Send info to baginski@travelindustrytoday.com

First published at Travel Industry Today

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First published at TravelNewsHub.com – Global Travel News