Global Travel News

NASSAU PARADISE ISLAND, WHERE THE NIGHT’S ALWAYS YOUNG

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Life is sweet while the sun is hanging high in the sky over the Bahamas, but when the moon starts to peak out over the horizon and the clear blue sky turns inky indigo, it’s time to bust out the dancing shoes and dinner attire and party late into the night. Visitors to Nassau Paradise Island can easily turn a relaxing day on the beach into a heart-pumping evening in Paradise. From nightclubs to casino floors, a night out in The Bahamas is not one to skip out on.

Test your luck  

Every high roller who knows that The Bahamas is home to two of the largest casinos in the Caribbean. Atlantis Casino sprawls over 2.8 -hectare lagoon and artfully brings the outside world in with skylights and mammoth windows. It features 85 table games, 700 slot machines, tournaments, events, and more. Open 24 hours a day, there is always time to try your luck.

Baha Mar Casino brings the Las Vegas strip to the Bahamas. If you don’t get distracted by floor-to-ceiling windows that frame majestic ocean views, you’ll find 119 game tables, slot machines, race and sports booking, and more. Find your lucky charm and shake the dice: Chances are you’ll find more than one way to win when you visit a casino in Paradise.

Dance the night away

The only way to get a true feel for the rhythm of our islands is to let your feet experience the beat. So, get out on the dance floor and bust a move: The Bahamas always has a hot spot open with a DJ spinning out some jams for you to enjoy.

Bond at Baha Mar is the epitome of swanky luxury. With over 930 sq. m. to enjoy, grab a cocktail and imagine you are dancing alongside 007 himself. (In these parts, you just might be!) Aura Nightclub is found above the Atlantis Casino floor, where a grand staircase leads you into the nightclub. With two bars to choose from and a light-up disco dance floor, you’ll feel like the king or queen of the party as you sway to the music.

Dancing, Nassau

Sip and savour

Looking to party but want to focus more on the conversation and company? A lounge or bar might be the place for you. With its open-air, ivy-covered pavilion, Skybar has one of the most spectacular views of The Bahamas. After an afternoon hang, stick around as the vibes change pace to an energetic atmosphere, and bop along to the tunes with your crew by your side.

As mentioned James Bond earlier, why not stop by the martini bar and lounge at The Ocean Club, A Four Seasons Resort; it’s where 2006’s Casino Royale was filmed. Looking for something a little more hoppy with hints of piracy? Pirate Republic Brewing Company is The Bahamas’ only craft brewery, located in downtown Nassau. Take a tour of the new brewery located in a 125-year-old warehouse during the day, and chill with a flight of unique brews in the evening.

End your evening with an out-of-this-world experience at Moon Bar at Atlantis Paradise Island. Share a nightcap in this sleek and modern space, featuring a massive jellyfish tank that spans the width of the bar and appears to defy gravity.

One final suggestion

Keep an eye open for our Calendar of Events to stay up-to-date on everything that’s going on in Nassau Paradise Island – including evening events, festivals, shows, and nighttime pop-ups.

First published at Travel Industry Today

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First published at TravelNewsHub.com – Global Travel News

INNSiDE by Meliá Bangkok Sukhumvit Welcomes Executive Chef

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INNSiDE by Meliá Bangkok Sukhumvit Welcomes Executive Chef - TRAVELNEWSHUB.comDrawing on more than two decade’s experience with some of the most popular hotel brands in Thailand, Katisak Pinkaew has been named the executive chef at the Kingdom’s first INNSiDE by Meliá hotel.

The Thailand-born chef will take charge of the eclectic dining scene at INNSiDE by Meliá Bangkok Sukhumvit, that debuted July this year in Bangkok’s On Nut neighbourhood, after working as executive chef at the Novotel Bangkok Bangna and Siam@Siam Design Hotel Bangkok for two years each.

Previously, he was the executive sous chef at Avani Atrium Bangkok for four years. He has also worked at the InterContinental Resort Hua Hin as senior sous chef, Hilton Sukhumvit Bangkok and DoubleTree by Hilton Sukhumvit Bangkok as an outlet chef, Mercure Pattaya Ocean Resort as executive chef, and Ramada Encore Bangkok as chef de cuisine. He holds a Bachelor of Business Administration (Kitchen and Restaurant Management) from Bangkok’s Dusit Thani College.

In his new position, he will take charge of INNSiDE by Meliá Bangkok Sukhumvit’s culinary operations, with a host of responsibilities ranging from creating vibrant menus and dining experiences to budgeting, resource planning, forecasting and waste management.

The hotel’s dining landscape comprises all-day Thai dining restaurant The Kites Eatery, 33rd floor Luz Bangkok Tapas Bar, café and lobby bar The Open Living Lounge that’s integrated into the hotel’s 32nd floor coworking space, and The Giant Swing Pool Bar with a sky-high transparent infinity pool on the 34th floor.

“Bringing an impressive track record to the table, Katisak brims with creativity and innovation that places our eclectic dining scene in excellent stead,” said the hotel’s general manager Aarron Nelson. “At the forefront of creating contemporary Asian and international cuisine, he’s wowed us with his new menus.”

“I’m excited about diners trying all sorts of surprises at The Kites Eatery, serving central, northern, north-eastern and southern Thai cuisine a la minute using quality ingredients sourced from local farms,” Mr Pinkaew added. “We’re plating up authentic tapas at LUZ Bangkok Tapas Bar, as well as Mediterranean, Thai and international snacks and dishes at our open-air pool and an easy grab-and-go menu and Thai and Western comfort food at The Open Living Lounge.”

INNSiDE by Meliá Bangkok Sukhumvit joins a collection of unique urban and beach hotels in 14 different countries designed for those with curious minds who cultivate a fluid lifestyle when it comes to work and leisure.

About Meliá Hotels International
Founded in 1956 in Mallorca (Spain), Meliá Hotels International has a portfolio of more than 400 hotels (portfolio and pipeline), throughout more than 40 countries, and 10 brands: Gran Meliá Hotels & Resorts, ME by Meliá, The Meliá Collection, Paradisus by Meliá, Meliá Hotels & Resorts, ZEL, INNSiDE by Meliá, Falcon’s Resorts by Meliá, Sol by Meliá and Affiliated by Meliá. The Group is one of the leading companies in resort hotels worldwide, while also leveraging its experience to consolidate the growing segment of the leisure-inspired urban market. Its commitment to responsible tourism has led the Group to become the most sustainable hotel company worldwide, according to the last S&P Global Corporate Sustainability Assessment, and it is also a “Top Employer 2023” brand in Spain, Mexico, Dominican Republic, Italy and Germany. Meliá Hotels International is also included in the IBEX 35 Spanish stock market.

About INNSiDE by Meliá
INNSiDE is a collection of unique urban and beach hotels designed for those with curious minds and fluid lives. Always true to their destination, they give guests the freedom to connect or disconnect among an independent community of like-minded travellers.

INNSiDE provides guests with all the everyday essentials and extra-special details to make their stay all the more unique. From in-room comforts to the inspiring Big Idea Space, Open Living Lounges, and fitness studios, we allow guests to feel more-than-at-home.

Sustainability is also packed into all the little details: every room is equipped with paper and plastic-free collateral and complimentary organic cosmetics. INNSiDE celebrates the culture of each of its locations with an events calendar, handy city guides for guests, and by spotlighting a local artist’s work across the hotel walls and onto merchandise and staff uniforms.

There are currently 38 INNSiDE by Meliá properties worldwide, with the brand continuing to expand its global footprint. All properties are located in the best lifestyle neighbourhood travel destinations. Some of them are Spain (Madrid, Mallorca, Ibiza, Fuerteventura, Zaragoza), United Kingdom (Liverpool, Newcastle, Manchester), United States (New York, Lima), Germany (Berlin, Bremen, Frankfurt, Munich, Dresden, Düsseldorf, Aachen, Leipzig, Hamburg) Czech Republic (Prague), France (Paris), Italy (Milano), China (Zhengzhou), Indonesia (Yogyakarta), Malaysia (Kuala Lumpur) and Netherlands (Amsterdam) .

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First published at TravelNewsHub.com – Global Travel News

Getting Merry with Meliá Hotels & Resorts Across Southeast Asia

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Getting Merry with Meliá Hotels & Resorts Across Southeast Asia - TRAVELNEWSHUB.comFrom the sandy shores of Vietnam to the beachfronts of Thailand’s most popular island getaways, Meliá Hotels & Resorts are getting festive with a range of holiday offerings for all ages.

A tropical Christmas in Vietnam

At Meliá Ho Tram Beach Resort the festivities begin on December 16th with a party to celebrate the lighting of the Christmas tree. During the event there will be cocktails and canapés and a festive musical program. Throughout the month there’s a host of activities for families including Christmas ornament coloring and a Christmas biscuit workshop. Santa will make an appearance on Christmas Eve from 6:30-8pm at the Breeza Restaurant. On Christmas Day, Breeza will be the location for a barbecue night featuring lobster, prawns, and steaks. On New Year’s Eve they’ll offer a Mediterranean-themed à la carte menu, followed by a countdown party on the beach from 10:30pm with a DJ, fire dance, and other performances.

Meliá Vinpearl Quang Binh is set to light its Christmas tree on December 10th with a party for guests. “Santa in Town” will be held at the Lobby Lounge from 6pm-7:30pm and will include canapes and mulled wine along with live piano, carol singing and cookies for the kids. All Meliá Vinpearl properties, spread throughout the country, have tree lighting events planned along with festive and indulgent feasts on Christmas Eve, Christmas Day and New Year too.

On Christmas Eve at Meliá Vinpearl Cam Ranh there will be a pre-dinner cocktail party at Elyxr Garden from 5:30pm-6:30pm with Spanish sangria, signature cocktails and canapes, along with live music and a magician for the children. The Christmas-themed buffet at Merkado will include international fare and freeflow beer soft drinks and juices.

Several properties have special kids classes throughout the month of December including Meliá Vinpearl Hai Phong with workshops for children each Saturday, with the theme changing each week. Little ones can try their hand at activities like cupcake decoration and gingerbread decorating.

At Meliá Vinpearl Phu Quoc, on Vietnam’s largest island, there will be a Lobster New Year’s Feast from 6:30pm-9:30pm followed by a New Year’s Eve party from 9pm till after midnight with a DJ and live music, delicious cocktails and mocktails and an official countdown to start off 2024.

In addition to bountiful meals planned for the festive season, Meliá Da Nang has a few unique offerings including a Festive Afternoon Tea at Cape Nao Beach Club, with Christmas-themed treats, from December 23rd – January 2nd each day from 1pm-4pm. There’s also a Family Pool Party planned for December 30th, which is free to in-house guests, and runs from 2pm-5pm with poolside tropical cocktails, fun games, and lively music from the DJ.

For more information on what’s happening at all the properties in Vietnam and to make reservations visit each hotel’s website for contact information.

Decadent feasts and fire dances in Thailand

Santa is set to visit the sandy shores of Koh Samui with a stop at Meliá Koh Samui come Christmas Eve. He’ll be dropping by The Breeza Beach Restaurant & Bar, with gifts for the kids, during the buffet dinner that runs from 7pm-10pm, and features various live stations and mouth watering dishes like salmon with creamy cava sauce and Australian Sirloin. There’ll be Christmas carols and a live band to add to the joyous mood. Prices are THB 3,990++ per person (food only) with the option of a free-flow package for THB 5,990++ per person. On Christmas Day there will be an equally impressive brunch with decadent cuisine and some Spanish favorites on offer from 12pm-4pm for THB 2,900++ per person (food only) and free-flow for THB 4,900++ per person. To ring in the new year Meliá Koh Samu is hosting a Glitz & Glamour-themed gala dinner buffet beneath the stars, on the garden lawn at Koko Kitchen. With live entertainment, laser shows, a fire dancing performance, and prizes on offer through a lucky draw the evening will be one to remember. Prices start at THB 7,990++ per person (indoor seating) and THB 8,990++ per person (outdoor seating).

Meliá Chiang Mai in Thailand’s north will be offering sky-high parties, a lively buffet, a four-course dinner and a special ‘Festive Afternoon Tea’ with sweet and savory treats this holiday season. Santa Claus will visit Laan Na Kitchen during their ‘Christmas Eve Dinner Buffet’, and the 22nd floor Mai the Sky Bar will host a ‘Christmas Eve R&B Night’ with live music. On Christmas Day, Mai Restaurant & Bar will serve a four-course Northern Thai set dinner and upstairs at Mai the Sky Bar there will be ‘Christmas Day Pop-Rock Night’ with a performance by Ripeye from 8pm-11pm.

A bounty of festive activities in Bali

It’s full steam ahead for Christmas in Bali with a range of festive activities, including Meliá Bali’s very own Meliá Express train. The festive form of transport is available for rides during the holiday season. Other treats for the whole family include gingerbread house painting on December 20th (from 3pm-6pm for IDR 450,000 pp), and a cookie decorating workshop on December 21st (from 3pm-4:30pm for IDR 350,000 pp). On Christmas Eve kids can enjoy a Christmas party from 3pm-4pm and a movie night from 6:30pm. There’s also a Christmas choir serenading diners during the Christmas Eve buffet at El Patio. A special someone along with his elves is set to visit in the evening. Christmas Day brings more magic (literally) with a magic show at 11am followed by a Santa Parade at noon. New Year’s Eve promises to be just as festive at the property.

Carols and Cake in Yangon

Meliá Yangon is getting into the Christmas spirit early with a Christmas Choir every Friday from 6pm-6:30pm starting December 1st, as well as on Christmas Eve. The central city hotel will also have a range of sweet treats available for purchase including decadent gingerbread houses, yule logs, and Christmas fruit cakes throughout the holidays. On Christmas Eve and Christmas Day the culinary team will offer delicious feasts, including a Christmas Eve buffet dinner (5:30-9:30pm) and a Christmas Day brunch (11:30-3pm). Both are USD35++ per person inclusive of free flow beer, soft drinks, coffee and tea. For an additional USD15++ free-flow wine and cocktails can be added.

 

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First published at TravelNewsHub.com – Global Travel News

Hotel Sustainability Banyan Tree Samui Goes Platinum

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Hotel Sustainability Banyan Tree Samui Goes Platinum - TRAVELNEWSHUB.comKoh Samui, Thailand, December 4, 2023 / TRAVELINDEX / Banyan Tree Samui has become the first and only hotel in Thailand to be accorded Platinum Certification by EarthCheck, the world’s leading scientific benchmarking organisation for sustainable tourism.

The award of EarthCheck’s Platinum Certification marks 10 years of continuous excellence by the resort in 10 key performance areas: Greenhouse Gas Emissions; Energy Efficiency; Management of Freshwater Resources; Ecosystem Conservation & Management; Social & Cultural Management; Land Use Planning & Management; Air Quality Protection; Wastewater Management; Solid Waste Management; and Environmentally Harmful Substances.

Although other hotel chains have received similar accolades from EarthCheck at a group level, Banyan Tree Samui stands alone as the sole resort or hotel to be recognised with Platinum Certification at a single-property level.

“Banyan Tree Samui’s achievement in receiving the EarthCheck Platinum Certification is a landmark moment in sustainable tourism in Thailand,” said EarthCheck CEO Stewart Moore. “This certification reflects not just a decade of commitment to environmental stewardship, but also a dedication to social responsibility and economic sustainability.”

Sustainability Efforts

Banyan Tree Samui said it strives to reduce consumption rates through improved efficiency and adopting new technology or practices. Energy, carbon emissions, water use, and waste production are closely monitored, measuring progress against context-specific industry baselines and best practices, established in collaboration with EarthCheck.

Led by a marine biologist, the resort’s Sustainability team offers guests “green” activities such as a nature trail with bird-spotting, guided snorkelling tours to the resort’s very own coral reef, and the opportunity to join an on-site tree-planting activity.

Guests may also opt to join a plethora of cultural activities including Thai cookery classes, Thai boxing, Thai language lessons or a visit to an elephant sanctuary.

“Caring for the environment is in our DNA,” said Ms.Thepsuda Loyjiw, the resort’s Sustainability Manager. “Banyan Tree was founded with the core value of driving sustainable development. We see sustainability in terms of not only the environment, but also the local communities in which we operate.”

Banyan Tree Samui recently funded the rebuilding of a local school that had been destroyed by a tropical storm, and Thepsuda, joined by several volunteers from the hotel, rolled up their sleeves to help by working on landscaping and other labour-intensive tasks. Reconstruction at the Wat Santi Wanaram Child Development Centre was completed in January 2023, providing 103 children and their teachers a safe environment for lunch, activities and play.

Other initiatives implemented successfully by Banyan Tree Samui in recent years include a blood drive campaign, and the ongoing “Seedlings Mentorship” project aimed at nurturing young Samui students between 12 and 18, providing them with vocational and life skills and education, as well as offering scholarships and financial support to enable select students to continue into higher education.

In October 2023, Banyan Tree Samui organised a recycling scheme with its coffee provider Nespresso. “We return all the capsules with the coffee grains still inside,” said Thepsuda. “Nespresso then separates the aluminium for recycling and the ground coffee to be used as compost or fertiliser.”

Award-Winning Resorts

Following in the footsteps of its elder sister resort, Banyan Tree Krabi, which opened in 2020 on the Andaman coast, is also looking at achieving recognition by EarthCheck as an eco-torchbearer in Thailand, following its latest onsite audit in September 2023.

Both Banyan Tree resorts were recognised in the prestigious Conde Nast Traveler Readers’ Choice Awards this year, with Banyan Tree Krabi voted No 4 in the Top Resorts in Thailand category, and Banyan Tree Samui claiming the No 5 title.

Opened in 2010, the 88-key Banyan Tree Samui is a luxury all-pool villa resort, with a pristine beach, blissful spa escapes, exquisite dining offerings, locally-infused experiences, a personal Villa Host concierge, and unparalleled views. The 38-acre property is rich in flora and plant life, and its private beach is flanked by coral reefs.

The resort hosts three restaurants, a spa with Banyan Tree’s signature Rainforest hydrotherapy facility, a fitness centre, a kids’ club, a meetings and events centre, and a library. Beachfront activities available to guests include paddle boarding, snorkelling, kayaking, table tennis, a pool table, and yoga classes.

Villas at Banyan Tree Samui, each with a private infinity pool, start from US$585 per night.

ABOUT BANYAN TREE

Banyan Tree  offers a Sanctuary to rejuvenate the mind, body and soul in awe-inspiring locations around the globe. Rediscover the romance of travel as you journey to iconic destinations where authentic, memorable experiences await. An all-villa concept often with private pools, Banyan Tree provides genuine, authentic service and a distinctive, premium retreat experience.

ABOUT BANYAN TREE GROUP

Banyan Tree Group (“Banyan Tree Holdings Limited” or the “Group”) is one of the world’s leading independent, multi-branded hospitality groups centred on the purpose-driven mission of stewardship and wellbeing while offering exceptional, design-led experiences.

The Group’s diversified portfolio of hotels, resorts, spas, galleries, golf and residences features an ecosystem of 10 global brands, including the award-winning Banyan Tree, Angsana, Cassia, Dhawa and Laguna, and the highly anticipated new brands of Homm, Garrya, Folio, and two new Banyan Tree brand extensions – Escape and Veya.

Established in 2008, with the goal of advancing people development and management excellence, Banyan Tree Management Academy has nurtured over 8,000 associates across 23 countries. The Group is recognised for its commitment to environmental protection and community development through its Banyan Tree Global Foundation. Operating over 70 hotels in 17 countries, it has 47 new properties in the pipeline.

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First published at TravelNewsHub.com – Global Travel News

Celebrate Father’s Day at Carlton Hotel Bangkok Sukhumvit

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Celebrate Father's Day at Carlton Hotel Bangkok Sukhumvit - TRAVELNEWSHUB.comJoin us in celebrating Father’s Day at Carlton Hotel Bangkok Sukhumvit. Indulge in a delightful dining experience where you can choose from three distinguished venues, each offering a unique culinary journey to make this Father’s Day truly special.

Tuxedo Espresso Bar: Father’s Day Delight
Treat your dad to Tuxedo Espresso Bar, where we present the “Father’s Day Delight” – a specially crafted cake featuring Milk Chocolate Veliche, mango jelly, and a luscious milk chocolate glaze.

THB 300++ for a set of cake and your favorite coffee.
Date: 1-7 December

Wah Lok Cantonese Restaurant: Michelin Guide Dining Experience
Indulge in the authentic flavors of Cantonese cuisine at Wah Lok, a Michelin Guide-listed restaurant. Explore a delectable dim sum and à la carte menu, featuring must-try dishes such as crispy Peking duck, Braised Boston Lobster with Egg Noodle, and Crispy Prawns with Wasabi Salad Dressing.

Lunch: 11:00 am – 3:00 pm
Dinner: 6:00 pm – 10:30 pm

Plate Restaurant: Special Father’s Day Set Lunch
Join us at Plate Restaurant for a special Father’s Day lunch! Enjoy the Plate Set Lunch with a fantastic “Dine 3, Pay 2” deal. All dads will receive a complimentary healthy drink.

Only THB 1,180++ for 3 persons (originally THB 1,770++)
Menu: qrco.de/bbeDTX
Date: 5 December
Time: 11:30 am – 2:30 pm

For more information or to make reservations, please contact 02 090 7888

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First published at TravelNewsHub.com – Global Travel News

Joyned Named Best Technology Product at Travolution Awards

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Joyned Named Best Technology Product at Travolution Awards - TRAVELNEWSHUB.comLondon, United Kingdom / TRAVELINDEX / Group travel booking innovator Joyned has been awarded the Best Technology Product award at the Travolution Awards 2023, having been recognised for its significant impact within the travel market.

Held in central London, the awards ceremony was attended by over 400 guests, hosted by Editor-in-Chief of Travolution, Kate Harden-England, and radio and television presenter, Alice Levine – complete with a three-course meal and lively entertainment from drummer group Box9 Drumline.

Joyned’s social revenue platform enables groups of friends and family (F&F) travellers to discuss and make purchases directly on a travel site from a secure, private, online space. The cross-website, live experience that Joyned provides enables travel sites to own their customers’ natural social engagements directly on-site, typically increasing travel sites’ conversion rates by four times their baseline and also increasing average order value by 25%.

Speaking about Joyned’s solution, the judges of the Travolution Awards 2023 said: “It was focused on solving a pain point of the industry, and had a solid value proposition.” The judges went further, stating that Joyned’s social booking technology “was entrepreneurial, with solid growth and showed that [Joyned] really understands consumer needs and that it addressed a problem.”

Commenting on Joyned’s recent win, CEO Jonathan Abraham said: “We’re delighted to have won the Best Technology Product title and we couldn’t have done it without our brilliant team. Joyned has experienced exceptionally strong growth over the past 12 months and this is absolutely due to our innovative SaaS social booking solution. Joyned enables friends and family travellers looking to book a holiday to do so more socially than ever. The online travel agencies we work with, including Amadeus, OYO Rooms, RIU Hotels and Despegar,  have commended Joyned’s innovation and we are the only SaaS solution to offer an off-the shelf collaborative booking solution.”

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First published at TravelNewsHub.com – Global Travel News

Embark on a Journey of Serene Indulgence at SPA InterContinental

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Embark on a Journey of Serene Indulgence at SPA InterContinental - TRAVELNEWSHUB.comBangkok, Thailand / TRAVELINDEX / SPA InterContinental, the home of refined rejuvenation, delights in the reopening of its doors to unveil a curated collection of meticulously crafted signature treatments designed for those who seek an unparalleled sense of revitalisation and well-being.

Nestled serenely on the 36th floor atop the iconic and luxurious InterContinental Bangkok, SPA InterContinental presents an inviting oasis of calm high above the vibrant heart of Bangkok. Panoramic vistas of the Bangkok skyline in each discreet yet exquisitely designed treatment room provide a new perspective on the City of Angels for an unsurpassed level of relaxation. Hydraulic treatment beds add to the experience, providing the epitome of comfort and luxury.

SPA InterContinental offers various spa treatments ranging from massages and body treatments to advanced results-focused facials, as well as extended rituals and wellness packages. Every treatment can be tailored to the individual needs of each guest, and a constantly updated set of seasonal treatments and promotions ensures there is always something new to experience at SPA InterContinental.

Some of the current highlights of SPA InterContinental include:

Phuang Malai Bliss

SPA InterContinental’s ultimate experience is its signature treatment, the Phuang Malai Bliss, a Thai massage with an artful fusion of expert techniques and special warm rice bran oil, rich in Vitamin E, and designed to stimulate blood circulation, enhance muscle flexibility and rejuvenate, all while promoting an unbeatable sense of relaxation and alleviation of tension.

InterContinental Therapy Massage

For busy professionals seeking respite from their demanding schedules and the strains of office syndrome, SPA InterContinental offers the InterContinental Therapy Massage. This exceptional massage experience also utilises warm rice bran oil for its high levels of gamma-oryzanol, a powerful antioxidant, that strategically targets tension in the neck, back, legs and feet. Guests can customise their experience with a selection of four aromatic bath and massage oils: Juniper Berry & Cedarwood, White Tea & Camellia, Jasmine, and Bergamot & Sandalwood.

Mommy & Me or Daddy & Me Experiences

For families looking to share a special bonding experience, SPA InterContinental invites parents with children aged 12 and above to enjoy either the Mommy & Me or Daddy & Me experiences. The Mommy & Me treatment features a strawberry scrub and a soothing shea butter massage infused with the delicate aroma of vanilla for an exceptionally indulgent experience. Whereas, the Daddy & Me treatment encompasses a full-body massage followed by a revitalising scalp massage with nourishing organic coconut oil.

To deliver the ultimate treatment results for guests, SPA InterContinental has carefully selected leading spa product brands. HARNN massage oils are applied for body treatments due to their proven promotion of relaxation and skin nourishment, as well as delivery of vitamin E for sun protection and antioxidant benefits. Meanwhile, for facial treatments, ELEMIS formulas are employed due to their meticulous compositions that are scientifically proven to deliver outstanding results for all skin types.

Commenting on SPA InterContinental’s commitment to excellence, Ms. Sinee Chutinavee, Manager of SPA InterContinental, said, “Our highly experienced therapists have undertaken the most rigorous of training programs to deliver treatments that not only meet the highest industry standards but also cater to the individual needs and desires of each guest.”

SPA InterContinental is open every day from 09.00 to 23.00 hours.

For reservations and more information, contact us at Tel: +66 (0) 2 656 0444

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First published at TravelNewsHub.com – Global Travel News

Luxurious Culinary Celebrations Await at InterContinental Bangkok

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Luxurious Culinary Celebrations Await at InterContinental Bangkok - TRAVELNEWSHUB.comBangkok, Thailand / TRAVELINDEX / This Christmas and New Year, InterContinental Bangkok, part of IHG Hotels & Resorts, delivers tradition like no other following the hotel’s multi-million-dollar renovation with a host of expertly curated Christmas and New Year culinary experiences—one of the most diverse offerings in the city.

A Luxurious Foodie Christmas at InterContinental Bangkok

Presenting an array of refined feasts from Californian to Cantonese, as well as festive-themed afternoon teas and live entertainment across many of its venues, InterContinental Bangkok aims to delight guests of any Christmas tradition with offerings that underscore the central role food plays for the majority of people in celebrating the holiday spirit.

In the seasonal spirit of giving, InterContinental Bangkok is donating a portion of the proceeds from the Christmas Eve and Christmas Day activities to the SOS Children’s Villages Thailand, so that everyone’s celebrations can bring joy to others.

This year, guests can enjoy and support those in need via a myriad of feasts, including:

Fireplace Grill & Bar: Savour a Refined Christmas Feast

Indulge in the perfect blend of festive elegance and culinary delight at Fireplace Grill and Bar where generations have celebrated Christmas for nearly six decades​​. On Christmas Eve and Christmas Day celebrate sophisticated dining with an exceptional five-course set menu that blends timeless European heritage with a festive atmosphere. Savour dishes such as Hokkaido scallops, foie gras, traditional roast turkey and Ranger Valley beef tenderloin. The sumptuous Christmas meal is brought to a crescendo with a chocolate and orange brandy caramel yule log.

The Christmas set menu is available on Christmas Eve (24th December, 2023) for dinner from 18.00 to 22.30 hours and on Christmas Day (25th December, 2023) for lunch from 12.00 to 14.30 hours and dinner from 18.00 to 22.30 hours. The set menu is priced at THB 4,600++ per person.

Choose a wine pairing package to elevate the dining experience. Enjoy three glasses for THB 1,500++ per person and five glasses for THB 2,300++ per person.

Summer Palace: Cantonese Cuisine with a Modern Twist

Experience a modern Cantonese Christmas set menu served alongside premium tea at Summer Palace.

The highlights include braised whole 6-heads South African abalone with shiitake mushrooms, steamed snow fish with a homemade yellow chilli sauce and a dessert of double-layered steamed milk custard with an avocado sauce and bird’s nest.

For large family gatherings of 10 persons, the set menu includes traditional roast Peking duck and steamed Boston lobster.

The Christmas set menu is available on Christmas Eve (24th December, 2023) for dinner from 18.00 to 22.30 hours and on Christmas Day (25th December, 2023) for lunch from 11.30 to 14.30 hours and dinner from 18.00 to 22.30 hours.

The individual set menu is priced at THB 3,288++ per person. For larger gatherings, a family Christmas set menu is served for THB 32,888++ for 10 persons. A free-flow premium tea package is also available at THB 280++ per person.

Espresso: Fabulous Christmas Brunches, Lunches & Dinners

Espresso, Bangkok’s most elevated buffet, offers families and couples a stunning Christmas experience with a series of brunches, lunches and dinners accompanied by vocal harmonies.

Christmas Eve Brunch (24th December 2023)

On Christmas Eve, enjoy baked half Canadian lobster tom yum soup, oyster Rockefeller, poached salmon, slow-cooked Australian leg of lamb, and traditional whole roast turkey. While savouring your Christmas feast you will be serenaded with the velvety smooth jazz melodies of the legendary Coco LaShaun.

The Christmas Eve Brunch is available from 12.00 to 15.00 hours and is priced at THB 2,900++ per person and THB 1,450++ for each child aged 6 to 12 years old.

Christmas Eve Dinner (24th December 2023)

For dinner on Christmas Eve, explore a sumptuous meal including baked half Canadian lobster tom yum soup, fresh oysters, caviar, peppercorn and coriander crusted tuna loin, smoked salmon, pan-seared duck breast, roast prime rib, and traditional whole roast turkey. You’ll be joined by carol singers to round out the festive atmosphere.

The Christmas Eve Dinner is served from 18.00 to 22.30 hours and is priced at THB 3,500++ per person and THB 1,600++ per child aged 6 to 12 years old.

Christmas Day Lunch (25th December 2023)

On Christmas Day, indulge in fresh oysters, seafood on ice, caviar, roast Norwegian salmon, traditional whole roast turkey, chocolate and caramel yule log, and Christmas fruit cake. Christmas carollers will deliver the Christmas spirit to all guests.

 The Christmas Day Lunch is presented from 12.00 to 14.30 hours and is priced at THB 1,900++ per person and THB 950++ for children aged 6 to 12 years old.

Children 5 years old and under dine free at all Christmas meals when accompanied by a paying adult.

Espresso offers a selection of free-flow drinks packages for all Christmas meals. The wine package is priced at THB 1,200++ per person, the Cava package at THB 1,600++ per person and the Champagne package at THB 3,200++ per person.

SoCal: California Christmas Flavours

Indulge in the holiday spirit with Head Chef Dominic’s recommendations of festive dishes. Experience the magic of the season with unique flavours that share the essence of California. Discover roast truffled chicken, pan-roasted trout, pure-bred Wagyu beef Picanha and, to conclude, a Christmas tree dulce crémeux.

The SoCal Christmas menu is available from 11.30 to 23.00 hours on 8th to 26th December, 2023 with dishes from THB 320++ per dish. Pair your meal with festive mocktails and cocktails from THB 210++ to 390++ per glass, respectively.

Balcony Lounge: A Festive Afternoon Tea Experience

Elevate your festive afternoon tea experience at Balcony Lounge complemented by live music. Choose from the Afternoon Tea or Champagne Afternoon Tea options. Delight in pear caramel and gianduja crémeux yule log, chestnut mousseline and snow pearl tartlet, Mandarin and berries Christmas bauble, homemade salmon on pumpernickel, panettone as well as stollen with a cranberry jam.

The festive afternoon tea is available from 8th to 26th December, 2023 from 14.30 to 17.30 hours. The Afternoon Tea is priced at THB 1,100++ per person or THB 1,990++ for two persons. The Champagne Afternoon Tea is priced at THB 1,850++ per person or THB 3,490++ for two persons.

Balcony Lounge is also serving a special festive menu from 8th December, 2023 to 1st January, 2024 from 08.30 to 23.30 hours. The menu includes assorted Lebanese mezze platter, David Hervé oysters, foie gras terrine, golden king crab with avocado, and pan-fried Hokkaido scallops. Prices start from THB 310++ per dish.

On Christmas Eve enjoy a choir of carol singers from 17.00 hours and live piano performance from 19.00 to 21.45 hours. On Christmas Day, feel the Christmas atmosphere with our carol singers from 12.00 hours, live piano performance from 14.00 to 17.45 hours and jazz music from Coco LaShaun from 19.00 to 21.45 hours.

Butter: Unwrap the Magic of Christmas

Unwrap the magic of the season with luxurious festive hampers and other festive treats perfect for gifting. From festive cakes to gingerbread, chocolates, various jams and spreads, Champagne, wine and more, Butter offers a delightful range of options.

The hampers and festive treats are available from 1st December, 2023 to 3rd January, 2024 from 08.00 to 19.00 hours with prices starting from THB 70 net per item. The Luxury Set hamper is THB 7,000 net, the Premium Set hamper is THB 5,800 net, the Luxury Box is THB 3,000 net and the Premium Box is THB 2,200 net.

Elevate Your New Year’s Experience at InterContinental Bangkok

 New Year revellers looking for the ultimate destination for end-of-year celebrations in the heart of Bangkok will find an incredibly varied collection of sophisticated dining and entertainment experiences to choose from at InterContinental Bangkok. From multi-course fine dining to rooftop pool parties, InterContinental Bangkok presents a variety of tailored celebratory occasions to ring in the New Year.

Fireplace Grill and Bar: A Six-Course Gastronomic Celebration

Mark the New Year with special memories over an exquisite six-course set menu at the iconic Fireplace Grill and Bar. This culinary journey is perfectly complemented by optional wine pairing packages and the background melodies of live guitar and saxophone performances. Revel in Boston lobster lava ravioli, grilled Ranger Valley tenderloin, snow fish or a morel-crusted lamb chop. The journey concludes with a white chocolate velvet crémeux.

Fireplace Grill and Bar’s special New Year set menu is available on New Year’s Eve from 18.00 to 23.00 hours, and is priced at THB 5,900++ per person. An optional wine pairing package is available for THB 1,500++ per person for three glasses and THB 2,300++ for five glasses. Enjoy live guitar and saxophone performances from 19.00 to 22.45 hours.

Summer Palace: Refined Cantonese Flavours Perfect for Grand Family Gatherings

 On New Year’s Eve and New Year’s Day, savour exquisite Cantonese flavours in elegance at the legendary Summer Palace, where families and friends have been celebrating the New Year for decades.

The family-favourite restaurant presents a New Year set menu that includes deep-fried snow fish, barbecue pork ribs, braised lobster with ginger and braised fish maw soup with dry scallops and shredded abalone. For family groups of 10 persons, the menu also introduces whole roast suckling pig and sauteed Hokkaido scallop with squid.

The New Year set menu is served on New Year’s Eve for dinner from 18.00 to 22.30 hours and on New Year’s Day for lunch from 11.30 to 14.30 hours and dinner from 18.00 to 22.30 hours. The individual set menu is priced at THB 4,288++ per person and THB 42,888++ for the 10-person set menu.

The meals are complemented by a premium tea selection, ensuring a refined and delicious celebration priced at THB 280++ per person.

Espresso: A Soulful Countdown

Ring in the New Year at Espresso. The fresh flavours and exquisite cuisine will be truly unforgettable amidst the soulful tunes of jazz icon Coco LaShaun.

Some highlights from the menu include half Canadian lobster Thermidor, seafood and oysters on ice, caviar, pan-fried salmon with lobster and brandy sauce, slow-cooked Australian beef short rib, pan-fried foie gras, marinated snow fish, and venison fillet.

The New Year’s Eve countdown dinner is hosted from 18.00 to 24.00 hours and priced at THB 4,600++ per person and THB 2,300++ for children aged 6 to 12 years old.

Make your first meal in the New Year a gastronomic journey as you toast to fresh beginnings at Bangkok’s favourite brunch venue.

On New Year’s Day discover half Canadian lobster Thermidor, fresh oysters, seafood on ice, poached salmon, foie gras terrine with onion jam, sushi and sashimi, roast Australian prime beef ribs, Peking duck, stollen cake, ginger cookies and Lebkuchen-style cookies.

The New Year’s Day Brunch is available from 12.00 to 15.00 hours and is priced at THB 2,900++ per person and THB 1,450++ for children aged 6 to 12 years old.

Children 5 years old and under dine free at the New Year’s Eve Dinner Buffet and New Year’s Day Brunch when accompanied by a paying adult.

Espresso offers a selection of free-flow drinks packages for the New Year’s Eve Dinner Buffet and New Year’s Day Brunch. The wine package is priced at THB 1,200++ per person, the Cava package at THB 1,600++ per person and the Champagne package at THB 3,200++ per person.

SoCal: Celebrate New Year California Style

Embrace the festive spirit with our delightful dishes and crafted cocktails as we countdown to the New Year.

From 28th December, 2023 to 1st January, 2024 at 11.30 to 23.00 hours enjoy special festive dishes from THB 290++ per dish and mocktails and cocktails from THB 210++ and 390++ per glass respectively.

On New Year’s Eve (31st December, 2023) from 22.00 to 02.00 hours party California style as you countdown to the New Year while savouring Chef Dominic’s festive dishes as well as a fantastic outdoor snack menu. Feel the vibes courtesy of a live DJ that will keep the mood alive well past midnight.

Menu Highlights: New Year tacos, pan-roasted Barbary duck breast, pan-roasted trout, SoCal Surf & Turf and raspberry and rose passion mousse.

Bar Snack Menu Highlights: David Hervé oysters, prawn cocktail, fried chicken, SoCal onion nachos, and truffle grilled cheese.

Balcony Lounge: Say Farewell to 2023 with Soulful Sophistication and Welcome 2024 in Elegant Style

Start your New Year’s Eve festivities in the elegant surroundings of Balcony Lounge, where the soulful sounds of jazz extraordinaire Coco LaShaun will set the mood for ringing in the New Year.

Balcony Lounge will be serving a festive menu with highlights that include an assorted Lebanese mezze platter, David Hervé oysters, foie gras terrine, golden king crab with avocado, pan-fried Hokkaido scallops, Iberico ham and cheese board, and pear & gianduja crémeux yule log on 31st December, 2023 from 08.00 to 23.30 hours. Dishes are priced from THB 310++ per dish.

Enjoy live piano performances from 14.00 to 16.45 hours followed by live jazz from the iconic Coco LaShaun from 18.00 to 21.45 hours.

Oasis Pool Bar: Celebrate Below a Sky of Fireworks

 Party into 2024 below the canopy of Bangkok’s largest fireworks display. On New Year’s Eve from 22.00 to 01.00 hours experience unbeatable panoramic views from the roof of InterContinental Bangkok. Enjoy fabulous festive drinks and make a splash at the New Year’s Eve Pool Party. A top DJ will keep the party vibes going all night long.

Entrance to the New Year’s Eve Pool Party is priced at THB 2,024++ per person and includes one glass of Champagne and THB 8,999++ for a group of four and includes a bottle of Champagne. Cocktails are available at THB 390++ per glass and THB 250++ per mocktail.

From mellow to festive, InterContinental Bangkok delivers a New Year experience for any taste. Prices are subject to 10% service charge and 7% government tax (except for festive hampers and goodies, which are exempt from service charge but include 7% government tax).

For reservations and inquiries, please contact InterContinental Bangkok  by calling +66 (0) 2 656 0444.

 

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First published at TravelNewsHub.com – Global Travel News

Ascott Introduces Sustainability Passport at Somerset Properties Globally

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Ascott Introduces Sustainability Passport at Somerset Properties Globally - TRAVELNEWSHUB.comThe Ascott Limited (Ascott), a lodging business unit wholly owned by CapitaLand Investment, has unveiled the Somerset Sustainability Passport Programme to engage guests in a series of eco-friendly activities, wellness programmes and community initiatives at Somerset properties globally. The programme is launched in support of Ascott’s sustainability goals in Ascott CARES[1], which celebrates its first anniversary this November. Ascott is committed to not just delivering on responsible travel as a hospitality company, but also acknowledging the pivotal role that guests can play. Exemplified through the Somerset brand, which champions inclusivity and sustainability, the launch of the Somerset Sustainability Passport Programme is part of a wider commitment at Ascott to embark on a collaborative journey together with all its stakeholders.

Ms. Tan Bee Leng, Ascott’s Managing Director for Brand & Marketing, said: “Sustainability is a global challenge that requires collective effort. The Somerset Sustainability Passport programme is a global initiative by Ascott to foster a sense of community and shared purpose through our Somerset brand. By actively involving our guests in these efforts, we are not just telling them what the Somerset brand stands for; we are amplifying our impact to create a lasting emotional connection. Small individual actions, when multiplied across our portfolio of Somerset properties globally, can inspire our guests of all ages, especially the next generation, to recognise the importance of taking practical action today.”

“As sustainable travel gains pace, Somerset brand’s philosophy of finding harmony within ourselves, with the people around us, and being in harmony with the environment, is exactly in line with shifting traveller demands to embrace greater mindfulness and sustainability when they travel and in their daily lives. Positioning ourselves as forward-thinking and socially responsible in a world that increasingly values sustainability and inclusivity, is a strategic imperative for Ascott which goes beyond the transactional nature of business.”

Somerset, where harmony is second nature
Somerset is a key growth brand in Ascott’s global portfolio and is well-suited to multigenerational families, given its flexible brand offerings and spacious multi-bedroom units. From 20 November 2023, the new Somerset Sustainability Passport programme will be rolled out at Somerset properties around the world to promote family bonding during their stays. Somerset guests will get to enjoy a series of on-site sustainability initiatives, from eco-friendly activities and wellness programmes to community initiatives, as well as sustainability passports with tasks for guests to complete. Embracing Somerset’s brand ethos “where harmony is second nature”, these initiatives revolve around three pillars of harmony – being in harmony with the environment, with oneself, and with the people around

In harmony with the environment
Committed to delivering sustainable travel experiences, Somerset actively nurtures a passion for environmental conservation, particularly among young guests.

Somerset Suzhou Bay Suzhou in China has a unique plant adoption drive, where guests can learn to cultivate plants in reused cups and bottles. Similarly, Somerset Rama 9 Bangkok in Thailand offers kids the opportunity to plant herbs in the property’s eco-friendly rooftop garden. In addition, Somerset Ho Chi Minh City in Vietnam recently hosted a “floral sea-themed” art workshop, where guests of various ages reused waste materials to create beautiful art pieces. At Somerset Central Salcedo Makati in the Philippines, kids and their families are encouraged to explore the nearby Jaime Velasquez Park to get close to nature and learn about flora and fauna. 

In harmony with oneself
In embracing harmony with oneself, Somerset aims to educate guests on the importance of physical and mental wellbeing, encouraging them to unplug their devices and partake in screen-free activities like workouts and craft workshops.

In Indonesia, in promoting healthy eating habits, Somerset Sudirman Jakarta offers wholesome snacks and beverages such as healthy crackers and milk for kids upon check-in. Meanwhile, Somerset Kuala Lumpur in Malaysia offers a mini salad station in the lobby for all guests to enjoy healthier diets. Somerset Pattaya in Thailand has in place an ongoing rotation of diverse fitness classes such as yoga, aqua aerobics and muay thai (Thai boxing) for families or individuals. In fostering greater mindfulness, Somerset Al Fateh Bahrain has introduced yoga and meditation classes for both adults and kids.

In harmony with the people around
Offering a place where guests may feel right at home with people they love, Somerset aims to encourage family bonding and interaction with the local community.

For instance, Somerset Ginza East Tokyo in Japan will host culture workshops for guests to better appreciate and understand local traditions. At Somerset Maslak Istanbul, families can participate in captivating local experience tours and visit famous landmarks like the Blue Mosque and the Hippodrome to explore the rich cultural heritage of the locale.

Enriching the Next Generation
Recognising that the next generation holds the key to a sustainable future, the Sustainability Passport Programme further seeks to educate kids on eco-friendly and community-related tasks that they can undertake in their daily lives. Through an engaging Sustainability Passport booklet, kids and their families embark on a journey of exploration around the property, where they complete tasks such as sorting recyclables, conserving energy, gardening, or even referencing a green message from the property’s digital compendium. A unifying task that runs through the programme is a call for families to opt in for GoGreen, an eco-friendly initiative that allows guests to select a reduced housekeeping frequency via the DiscoverASR mobile app and receive Ascott Star Rewards points that can be redeemed for future stays. Upon completion, kids will be rewarded with prizes including limited-edition collectibles that are unique to each property.

Furthering Sustainability Efforts
Championing environmental stewardship through thoughtfully designed events and initiatives, guests of Somerset Central Bundang in South Korea are encouraged to donate items for a charity bazaar on 23 November, where proceeds will go towards supporting Seongnam-si Hanmaum Welfare Center, a charity in aid of persons with disabilities.

Across other markets, further sustainability efforts have been undertaken to reduce carbon footprint:

  • India: Plastic water dispenser bottles at Somerset Greenways Chennai are recycled into t-shirts and gifted to guests in appreciation of their sustainability efforts.
  • China: Somerset properties in China have repurposed close to 40,000 plastic bottles into school uniforms that were donated to underprivileged students through Lingshan Charity Foundation.
  • Singapore: Somerset Bencoolen Singapore has switched away from bottled water to in-room water dispensers. In addition, all the lights along the corridors have been changed to LED lights which are more environmentally friendly.

Sustainable Built Environment
Apart from engaging guests on its journey of sustainability, Somerset is also committed to environmental stewardship from the ground-up. Designed with sustainability as a focus, Somerset properties are integrated with environmentally friendly features that seek to reduce carbon emissions.

Somerset properties around the world have received the Excellence in Design for Greater Efficiencies (EDGE) certification, for achieving at least 20 percent reduction in energy consumption, water consumption and embodied carbon in construction materials. These include Somerset Central TD Hai Phong City, Somerset Grand Citra Jakarta, Somerset Grand Hanoi, Somerset Hoa Binh Hanoi, Somerset Kuala Lumpur, and the newly certified Somerset Olympic Tower Tianjin and Somerset Ho Chi Minh City. Furthermore, Somerset Greenways Chennai, which utilises 100 percent renewable energy, was conferred the EDGE Advanced certification for achieving at least 40 percent energy savings.

In addition, other properties under Ascott’s portfolio that have been awarded the EDGE certification include Citadines OMR Chennai, Citadines République Paris, Citadines Barbican London, Temple Bar Hotel Dublin, and La Clef Tour Eiffel Paris. Citadines Islington London and Citadines Connect Fifth Avenue New York have further been conferred the EDGE Advanced certification. These additions have brought the total number of EDGE-certified properties under Ascott’s portfolio to almost 30, more than double of last year’s count.

Ascott CARES will continue to play a pivotal role in Ascott’s operations and delivery of sustainable travel experiences, as it actively works towards meeting its sustainability targets in accelerating low carbon transition to reach Net Zero emissions (scope 1 and 2) by 2050.

About The Ascott Limited
Since pioneering Asia Pacific’s first international-class serviced residence with the opening of The Ascott Singapore in 1984, Ascott has grown to be a trusted hospitality company with more than 940 properties globally. Headquartered in Singapore, Ascott’s presence extends across more than 220 cities in over 40 countries in Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA.

Ascott’s diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments, as well as student accommodation and rental housing. Its award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Quest, Somerset, The Crest Collection, The Unlimited Collection, Preference, Fox, Harris, POP!, Vertu and Yello; and it has a brand partnership with Domitys. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. A wholly owned business unit of CapitaLand Investment Limited, Ascott is a leading vertically-integrated lodging operator. Harnessing its extensive network of third-party owners and in-market expertise, Ascott grows fee-related earnings through its hospitality management and investment management capabilities. Ascott also expands its funds under management by growing its sponsored CapitaLand Ascott Trust and private funds.

About CapitaLand Investment Limited
Headquartered and listed in Singapore, CapitaLand Investment Limited (CLI) is a leading global real estate investment manager (REIM) with a strong Asia foothold. As at 30 September 2023, CLI had S$133 billion of real estate assets under management, and S$90 billion of real estate funds under management (FUM) held via six listed real estate investment trusts and business trusts, and more than 30 private vehicles across Asia Pacific, Europe and USA. Its diversified real estate asset classes cover retail, office, lodging, business parks, industrial, logistics and data centres.

CLI aims to scale its FUM and fee-related earnings through fund management, lodging management and its full stack of operating capabilities, and maintain effective capital management.  As the investment management arm of CapitaLand Group, CLI has access to the development capabilities of and pipeline investment opportunities from CapitaLand’s development arm.

As a responsible company, CLI places sustainability at the core of what it does and has committed to achieve Net Zero carbon emissions for scope 1 and 2 by 2050. CLI contributes to the environmental and social well-being of the communities where it operates, as it delivers long-term economic value to its stakeholders.

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First published at TravelNewsHub.com – Global Travel News

MAKING TRACKS: Air Canada pax can now follow checked baggage

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Air Canada has introduced a new feature to its mobile app that will enable customers travelling within Canada to track the progress of their baggage and mobility aid in real time at key points as it moves with them throughout their journey. The airline says the new tracking feature is designed to provide travellers with added confidence and improve the overall customer experience through greater convenience.

The process is based on the same tag scanning information that Air Canada employees use at each stage to handle these items. Initially available to customers travelling within Canada during final development, the tracking feature will be expanded to the airline’s US flights next year and, over time, select international destinations.

Features include:

  • Air Canada mobile app users will be able to track the progress of their checked items at key points from check-in, through the airport handling processes, on to the aircraft and through connections and arrival, providing reassurance every step of the way.
  • For customers required to check mobility aids, they will be able to track the movement of their aid, including to confirm, under Air Canada’s enhanced accessibility protocols, that it is securely loaded before the aircraft departs.
  • The tracker’s “What’s Next” feature tells customers the next step for their belongings, including information on where they need to pick up their bag, such as an airport baggage carousel number, either at a transfer point or the end of their journey.
  • If baggage is delayed, in addition to existing text or email notifications, the app has the functionality to advise customers of delayed items and enable them to easily file a delayed baggage report from their smart phone and arrange delivery, which saves time waiting at the carousel or at a baggage assistance counter. Customers will receive a confirmation that the report is received with a file number and a link to follow-up on any updates.

The tracking feature is integrated into the Air Canada mobile app, which the airline touts as the best way for customers to manage their travel. In addition to allowing customers to book travel and check-in, the app provides self-service capabilities, up-to-the-minute notifications on flight status and gate changes, airport maps, and other useful information. Customers can download the Air Canada mobile app at no cost from Apple’s App Store or Google Play.

“At Air Canada, we know that apart from a safe, comfortable journey, the prompt delivery of baggage and mobility aids is a top priority for our customers,” says Tom Stevens, VP, Customer Experience and Operations Strategy at Air Canada. “We already achieve a very high reliability rate, but to further elevate our service we are introducing a new tracking feature in the Air Canada mobile app to give customers real-time information, greater certainty about the movement of their belongings during their trip, and heightened convenience.”

A video about the baggage tracking process can be downloaded HERE.

First published at Travel Industry Today

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First published at TravelNewsHub.com – Global Travel News